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The Customer 1965 

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This whimsical 1965 Ford film is intended for dealerships to encourage them to be well organised and look after their customers. Those of a certain vintage will recognise the voice-over and commentary by Johnny Morris, of Animal Magic fame. Here we see a man experience a "muddled nightmare" at the shambolic dealership, which prompts the service manager to see what a good garage does (filmed at Gowrings of Reading). He of course has an epiphany. After all, as Johnny Morris says, "every customer deserves the best".

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1 май 2024

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Комментарии : 36   
@theoriginalwallace
@theoriginalwallace 3 месяца назад
Ah. Johnny Morris. The man of a thousand voices! Brilliant film.
@michaelclark3345
@michaelclark3345 2 месяца назад
All of them his!😂
@pit_stop77
@pit_stop77 3 месяца назад
Ahh the England so many people want to go back to.... 😅
@2Wheels4Wheels.
@2Wheels4Wheels. 3 месяца назад
Bring back rickets, polio and asbestos, that's what I say!
@2Wheels4Wheels.
@2Wheels4Wheels. 3 месяца назад
@@ryszardlorenc7047 if the pandemic had been managed by Covidiots we'd have been wiped out as a species by now. Why do you people have such a death wish?
@2Wheels4Wheels.
@2Wheels4Wheels. 3 месяца назад
@ryszardlorenc7047 if the Pandemic had been managed by Covidiots we'd have been wiped out as a species by now. Why do people like you have such a death wish?
@ralphmillais5237
@ralphmillais5237 3 месяца назад
You think it is bad now, wait until we have had 5 years of Kier Starmer and Angela Rayner. 😅😅😅
@highdownmartin
@highdownmartin 2 месяца назад
Johnny Morris is the voice
@billyjackson1529
@billyjackson1529 3 месяца назад
That Corsair brings back a lot of memories. Some of them good
@LeopoldoNotarianni-rk9vv
@LeopoldoNotarianni-rk9vv 3 месяца назад
I wish I was around back then
@seamusmcshean260
@seamusmcshean260 2 месяца назад
Now it’s all track suits and tattoos 😢
@TheOzthewiz
@TheOzthewiz 2 месяца назад
"The Service Planning Department", I LOVE it!!! LOL
@russthebiker
@russthebiker 3 месяца назад
I had a car wrecked at exactly a place like this,and it was not that long ago They still exist
@rob5944
@rob5944 3 месяца назад
Service at the first garage reminded me of Currys.
@LosAngelesRaiders
@LosAngelesRaiders 2 месяца назад
Nice. The "posher" garage looks to have been the old Gowrings Garage on Basingstoke Road, Reading (part address can be seen on service receipt) and when the bad garage service manager pulls up in his own car to the official garage to have it serviced, at the entrance on the grey building appears to be the name "Gowrings" but this would have been the old garage before it was either heavily rebuilt or they simply moved site. Strange thing, but on the same road, when Gowrings closed down, Ford moved to a very much smaller site across the road called "Think Ford" it lasted around 4 years from 2017 until around 2021. Now Ford Reading are at Hartwell Ford just off the A33.
@robertharris7027
@robertharris7027 3 месяца назад
The first part remembered me of a Ford dealer here in Hamburg (in some parts) and why I will never buy a Ford for our company again.
@berwhaletheavenger
@berwhaletheavenger 3 месяца назад
The one nearest the airport?
@2manycarsjeff
@2manycarsjeff 3 месяца назад
Loving the 100E!
@rob5944
@rob5944 3 месяца назад
My dad used his blue one to get married in and had an old green one when I was a kid.
@paulbennett2112
@paulbennett2112 3 месяца назад
I would have gone someplace else myself.
@robgraham9234
@robgraham9234 3 месяца назад
Notice they didn’t show the bill from the posh dealership, so you couldn’t see the cost of service, or the list of parts unnecessarily replaced.
@bluegtturbo
@bluegtturbo 3 месяца назад
Even the 'good service department' looks crap😂
@wombat1238marsupial
@wombat1238marsupial 3 месяца назад
Ah! good customer service, seems that has become a dying art in today's society.
@2Wheels4Wheels.
@2Wheels4Wheels. 3 месяца назад
F.I.G. Newton of Rumpole fame, I believe 😂
@tangerinedream7211
@tangerinedream7211 3 месяца назад
Some old adverts on the wall, sit up and beg ford pop, early SUV ford escort, not the 68 car. I'm sure I've seen similar back street garages in Crewe only about ten years ago.😬
@kevinmoffatt
@kevinmoffatt 3 месяца назад
Worked at garages where the techs couldn't drive.....because they were banned. All the other techs jumped in and said they would do their road tests for them but never happened; couldn't be bothered to road test their own cars, no bonus in it!
@kevinmoffatt
@kevinmoffatt 3 месяца назад
Had a service 'flow line' at Ford main dealer where I worked. The service 'techs' would grab a sheaf of job cards first am and keep them all day. They earned huge amounts, but would 'service only' so, at the end of the day, the customer would have his car returned with only the service done and was told to rebook for his long list of faults. A truly awful system.
@andrewallen9993
@andrewallen9993 3 месяца назад
@@kevinmoffatt oil filter and brake changes are money for jam. Actually fixing things is hard work.
@kenkellalea329
@kenkellalea329 3 месяца назад
I ride push bike weather permitting
@sicks6six
@sicks6six 3 месяца назад
six pounds four shillings and eightpence for a service l0l £6.44P today £SD
@robgraham9234
@robgraham9234 3 месяца назад
Nah it’s £6.23
@ablestringer9063
@ablestringer9063 2 месяца назад
Take the pis out of people who don't speak like a BBC newsreader, Clever.
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