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The Difference Between Water Softeners and Water Conditioners 

PEX Universe
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PEX Universe (aka PEX-U) is a leading industrial equipment supplier offering high quality heating and plumbing solutions for real life professionals, homeowners + DIYers. The mission of the brand is to equip and empower consumers by providing the best products for heating and plumbing, delivering the most authentic customer service, and offering the most competitive prices available online. PEX Universe was established in 2004, and is based in Brooklyn, NY.
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We don't sell conditioners or softenrs but we sell a wide range of plumbing and HVAC products at the link above.
In this video I explain the main difference between water softeners and water conditioners because both are often confused but serve different purposes.
Water Softeners have been around for a long time and what they do is they take Minerals (calcium and magnesium, strontium chloride, Barium, Cadmium) out of the water and replace them with soft minerals like sodium or potassium, which is a simple ion exchange process.
Water Conditioners focus on removing chemicals like chlorine. The biggest positive of conditioners is that It pulls out chemicals like chlorine, that are bad to drink, shower in, or wash your vegetables with. Conditioners don't exchange minerals, they just realigns minerals so there’s no water waste.
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10 июл 2024

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Комментарии : 78   
@konradkow
@konradkow 2 года назад
Thank you for your honesty. This clears up all lot of intentional marketing confusion. Thanks for shining light on the darkness. Much Love everyone
@juliehilton3101
@juliehilton3101 5 лет назад
Great info...we have low ph well water causing pinhole leaks in our copper plumbing, we now are switching to pex and installing a water conditioner.
@Demoguy87
@Demoguy87 3 года назад
Water conditioners are for people that are not very smart and were sold something by a con man
@rampatra
@rampatra 3 года назад
Thanks for your video. You mentioned that conditioners don't remove hard water but they reduce it. May I know up to what extent? This will help me in deciding whether to go for a softener or conditioner.
@austinc8176
@austinc8176 5 лет назад
For most people, the amount of chlorine in their water is negligible. Also, chlorine kills bacteria, and generally makes city water safer to drink.
@austinbaxter1644
@austinbaxter1644 4 года назад
The Puronics system isn't just a conditioner, but a softener as well. It is used by NASA and is certified by the EPA to kill bacteria with its patented Silver Shield technology.
@BoydsCoveEst
@BoydsCoveEst 5 лет назад
My left ear found this interesting. My right ear...not so much.
@crossocean5663
@crossocean5663 5 лет назад
🤣
@Merica79
@Merica79 4 года назад
HAHA
@eberhwang23
@eberhwang23 3 года назад
Lool jesus you are correct
@hey.you.in.the.bushes
@hey.you.in.the.bushes 3 года назад
🤣🤣🤣
@mayurgadhe5714
@mayurgadhe5714 3 года назад
😂😂😂
@jon4231748
@jon4231748 4 года назад
The Puronics system you showed is a softener. It has a brine tank. The salt free conditioners don't have brine tanks.
@domingoluna2350
@domingoluna2350 Год назад
If I’m not correct I have a puronics water softener and water purifier installed and also have a RO system under the sink so I was told that it softens and purifies my whole house water and I use salt pellets, so is this wrong?
@g5realestate280
@g5realestate280 3 года назад
Well explained. However..... who should buy water softener, who should buy the conditioner....???
@HelloThere-nz9ld
@HelloThere-nz9ld Год назад
Some wayer conditioners use a phosphate filter that reduces scale and clears the pipes.
@williamgates4399
@williamgates4399 8 месяцев назад
Update October 25, 2023. Just installed a whole house water conditioner with a descaler from LifeSource. No RO, no user maintainance. There is no salt to add, which is costly over the years.
@mularys
@mularys 2 года назад
It sounds that we don't need RO system for water conditioner, right?
@21gonza21
@21gonza21 5 лет назад
What about the electric pulse softeners?
@lisab3396
@lisab3396 4 года назад
Beto G..... There isn't such a thing!!!
@requiem46andtwo
@requiem46andtwo 3 года назад
You mean a descaler
@lovelyek8187
@lovelyek8187 4 года назад
So... i think my water is hard cus it drys my skin out!! But idk I'm just a new homeowner learning day by day 🤷🏽‍♀️
@austinbaxter1644
@austinbaxter1644 4 года назад
If it's drying your skin your water could be hard or have high levels of chlorine, which is very unsafe.
@lisab3396
@lisab3396 4 года назад
High mineral content > hard water does not necessarily mean you need a "salt" water softener! Go online to you city municipal water department and ask them for water quality testing reports. Determine what is a concern and deal with it from a smart proactive approach rather than trust a water treatment dealer/seller.
@denisemerritt6460
@denisemerritt6460 Месяц назад
@@lisab3396 That is what I did . I am waiting on results. Thanks to the man at Lowes who told me I should do that. One company who came to my house tried to swindle 6500 out of me for their softner and filtration system.
@domingoluna2350
@domingoluna2350 Год назад
Puronics seems to me has the best of both worlds, is this true?
@Stratter21
@Stratter21 3 года назад
Good video although magnets do not work, I’ve been in the industry almost 30 years
@PEXUniverse
@PEXUniverse 3 года назад
Good to know
@King_DarkSide
@King_DarkSide 2 года назад
Ah yes, we all know how time in the industry always means superior experience 😂
@FlyinGecko
@FlyinGecko 2 года назад
Why doesn't someone offer something that has the best of both? Thanks for the video
@alexrast6759
@alexrast6759 2 года назад
They do. There are plenty of softening/filtration combo systems on the market. Feel free to reach out to my company with questions, we are HydroTech FL based in central Florida.
@domingoluna2350
@domingoluna2350 Год назад
I bought the puronics system it has the best of both worlds it’s fantastic
@rohit4youin
@rohit4youin 4 года назад
Thanks for the nice explanation. Both systems avoid scale buildup which is very important. The information which I'm not able to get from any of such review videos is about the health pros/cons of both the systems. I'm holding onto buying either of the systems because I'm still looking for the answers to the following questions. Could you please help? 1. Does Softener adds very little amount of salt to the home water? Is this good for health? 2. Conditioner keeps all the minerals within the home water. Is this good for health? 2. I read in manuals that Softener are not good for the in-house water Filtration systems and water Heaters. Is this true? or which one is better for the specified appliances?
@JoseRodriguez-eg2ho
@JoseRodriguez-eg2ho 3 года назад
Where do you live?
@rohit4youin
@rohit4youin 3 года назад
@@JoseRodriguez-eg2ho San Jose. I got a response on this q and bought the Salt softener. installed myself. Thanks for checking back :)
@arevee9429
@arevee9429 3 года назад
@@rohit4youin San Jose has hard water? I lived there for 17 years and don't recall it being a problem. It's nothing like the water in my current city, Tucson, AZ.
@secretheart779
@secretheart779 2 года назад
@@Unknown-mc2ho there are two systems only softener and conditioner if it was with salt means softener and if I was salt free means conditioner many names for marketing purposes making confusion to the clients
@USONOFAV
@USONOFAV Год назад
so can I have both then?
@jasonc9791
@jasonc9791 5 лет назад
I really hope this guy doesn't sell water treatment systems. The difference between a water softener and water conditioner is that a water softener removes the hardness (calcium and magnesium) from your water and a water conditioner doesn't! A water conditioner doesn't even reduce the hardness in your water one bit. The advantage of a water conditioner is that it doesn't use salt, electricity or need drainage. The down side is that they don't much at all. He is correct that they will remove the chlorine from your water, but that's like having a big refrigerator filter for your home. The magnetic feature he was talking about has been PROVEN not to work. That is a gimmick. How can something affect the water if it never touches the water? Common sense alone will tell you that. The only EPA approved media to be used to eliminate scale build up is called Filter sorb 3. Any water conditioner that doesn't use this media is a piece of junk and not proven to descale anything. Unfortunately, to remove the hard water entirely (calcium and magnesium), you have to use a salt based water softener. There is NO SUCH THING AS A SALT-LESS WATER SOFTENER! It's like the unicorn, it doesn't exist. The resin inside a water softener is holding the calcium and magnesium inside the tank and not allowing it to go into your water. It can only hold so much of that before it needs to clean itself out. That is called regenerating. That is what the salt is used for. It reverses the polarization of the ions and releases all of the calcium and magnesium from the resin and it gets backwashed, like a pool, to your sewer and it starts all over again. Obviously, I do sell water systems for homes and I sell both water softeners and water conditioners. This is coming from someone who sells both. I really don't like water conditioners because I know what they do and what they don't do. A water softener eliminates the hard water, a water conditioner doesn't. Not opinion, fact! You chose what's most important for you.
@comeseetheviolenceinherent579
@comeseetheviolenceinherent579 5 лет назад
I am a gardener. I have a water softener but the water still kills the grass and plants. I have experimented and determined it is definitely the water. Ay ideas how to fix this?
@jasonc9791
@jasonc9791 5 лет назад
@@comeseetheviolenceinherent579 where did you get your water softener from? Home Depot, Costco, Lowe's? Pretty much any water softener you get at a department store or online is going to use 8% cross linked resin to remove the calcium, magnesium and iron. There are 3 types of resin almost all water softeners use (8%, 10% and 16% cross linked resin). The advantage of 8% is that it's cheap. The disadvantage of 8% is that it uses a ton of salt to regenerate (clean itself) and it regenerates a lot. (every 500 gallons your house uses - probably every couple days). 8% resin will also lead to water pressure loss and it goes bad. The chlorine in the water rips it to shreds. I am assuming your water softener is hooked up to your main water line so it effects all the water your house uses. In Vegas, we have water "loops" in our garages. It only effects the water inside the house, so we don't have to run the water going to our sprinkler systems through the water softener. But, the answer to your question is to use potassium instead of salt with your system. Potassium is much more expensive than salt. Potassium is $20 for a 40lb. bag, where salt is $5 a bag. But, potassium will not hurt your plants. Hope that helps.
@comeseetheviolenceinherent579
@comeseetheviolenceinherent579 5 лет назад
Jason C thanks. I use a brand from Walmart. I will look for potassium
@comeseetheviolenceinherent579
@comeseetheviolenceinherent579 5 лет назад
Morton’s
@jasonc9791
@jasonc9791 5 лет назад
@@comeseetheviolenceinherent579 The brand really doesn't matter. Morton's is good, but really the cheaper the better. The important thing is the salt is what is killing your plants. Potassium does the same thing salt does as far as the regeneration process, but it won't hurt your plants. One thing about changing from salt to potassium though. #1: it's more expensive. #2: when you make the change, be sure to remove all of the salt from your current brine tank. Do not just add potassium on top of the salt. Take out all of the salt, then put the potassium in.
@cryopunch
@cryopunch 2 года назад
I thought magnets only work on metals. Hmmm
@geraldusaf3704
@geraldusaf3704 Год назад
can't hear you!
@SavageMMA12
@SavageMMA12 Год назад
Big water guy 💦
@cjeccher8128
@cjeccher8128 5 лет назад
you had me up to minute 3:30 then you went from chicken soup to chicken shit great info on water softener though , conditioner ? not so much. come on you know better
@lisab3396
@lisab3396 4 года назад
C J......A good way of putting it!
@xthisisnotwillx
@xthisisnotwillx 4 года назад
He lost me at “Aligns ions inside of minerals”
@joshuamarksberry8642
@joshuamarksberry8642 3 года назад
@@highball7347 Which brand and which product are you using? Please.
@richardflowers9564
@richardflowers9564 3 года назад
I been in water treatment for almost ten years. I have no clue what he’s talking about....!
@frankanddanasnyder3272
@frankanddanasnyder3272 4 года назад
Did not explain very well what conditioners actually do.....
@lisab3396
@lisab3396 4 года назад
No he didn't; and that was deliberately done!
@Demoguy87
@Demoguy87 3 года назад
It's because water conditioners don't actually do much they're fairly worthless That's why not many reputable plumbing companies will even install them or advertise them.water softeners the way to go it's what the big hotels use the people who want to protect their nice clothing and make their customers happy your water conditioner is not good I'm sorry
@julietarlton4750
@julietarlton4750 5 лет назад
I hope you guys don't listen to this. I am certified in water treatment and manufacture water softeners and filters. Maybe 20% of this info is correct!
@bawags300_svt8
@bawags300_svt8 5 лет назад
Am I the only one bothered by his pronunciation of the word “softener”?
@SameerUnt
@SameerUnt 3 года назад
I guess yes.
@tedthetford6401
@tedthetford6401 3 года назад
Poor kid he is trying but has no experience or expertise .
@PEXUniverse
@PEXUniverse 3 года назад
We're sorry that you feel that way Ted. Most of us here at Pex Universe are in charge of inventory and are Do It Yourselfers. If you have a better solution in mind on how to explain the difference between water softeners and water conditioners, we'd love to hear it! Thanks
@lisab3396
@lisab3396 4 года назад
You seem very confused and or have an ulterior motive about Water Conditioners. A sort of "pale face" twisted tongue in cheek explanation! Who are you and whom do you represent...as in Business/Company!
@PEXUniverse
@PEXUniverse 4 года назад
We are PEX Universe, we're in a neutral position selling products from a multitude of companies some even competing with each other. Based off the information gathered in our research, we will suggest what we think is best for the scenarios we mention. If a certain product works better for a different picture then we will do our best to make that clear. We want all products to move, however we're in no rush and would much rather have the job done correctly than a product sold.
@arevee9429
@arevee9429 3 года назад
@@PEXUniverse Nice reply. You didn't take the bait and react.
@DKwildrift
@DKwildrift 3 года назад
This guy has no idea what he's talking about.
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