The Pros & Cons of Big Bad Toy Store! Why We Prefer This Fan Channel! 

BBTS is my go to fan channel when it comes to pre orders and getting new figures. They always got some good items in stock and I also love their package grading system since each delivery guarantees that your items come in great condition. Not to mention that their customer service is reliable and they always answer back by the next business day. Of course, my only gripe with them is how some items tend to come in later than the posted release date but that is a given since they mentioned that the release dates is just an suppose estimate and not a guarantee. My other gripe is also how some items tend to come in earlier than expected so I had to cancel some preorders since I couldn’t afford them at the time and those same items manage to sell out before I even get the chance to afford them. But other than that, I never had any major problems with them. They are still reliable for the most part and their Pile of Loot system is my most favorite thing about them.

They also charge a $1 or $2 over retail on all G.i Joe Classified Series figures

I agree with almost everything. Another minor good thing about BBTS is that their pre-order availability updates in real time so when someone cancels a sold-out pre-order it becomes available for whoever has been refreshing that sold-out page every so often 😂

I've been a BBTS customer for 20+ years. I love this company! I've had nothing but good things to say about them. I believe the first thing I ever bought on their store was a Takara reissue of GI Starscream back in 2002 or so. Their preorder setup is great, the POL option is amazing, and they package items together better than most. And the $4 flat shipping...as a Transformer collector, let me put it this way: if you combine the POL with $4 flat shipping, you are getting an amazing deal! I've had huge Titan/Leader/Commander class Transformers all packaged together in one shipment...for $4. That's nuts, in a good way! Their customer service is also second-to-none.

The biggest con about bbts is they are one of the last online stores to get anything and by that time i already have it from places like amazon or even ebay if the price is reasonable . Bbts is my plan c to get items even though i order from them all the time but rarely ever actually buy them so i have to disagree on your first point they still slow . I also notice that they tend to never get drop dates right and when they do its always a bunch of stuff i cant afford at the same time so i wind up canceling them . I also never use pile of loot because im not waiting to ship stuff i already paid for i want them in the mail that day if possible . I will say they do have great customer service i give them that ,and they are reliable about getting stuff even if it takes them forever to actually to get stuff . But my go to first choice is always amazon because they know exactly when stuff is coming so i can budget to get what i want ,they have the fastest shipping that is reliable and i dont pay anything since i am on prime so there is no online store better . But ,to be fair there is a problem with preorders selling out if u are not quick and they often dont have products that bbts does have .

Bbts is great. What I didn't realize, you don't pay taxes on your orders until you ship. So you get a massive pile, 4 dollars to ship with 60 dollars in taxes.

As an Australian, I *wish* we had something like BBTS. We *sorta* do... but they're kinda meh... ish. And they're the antithesis when it comes to speed. I've only ordered from BBTS once but it was packed really well and the shipping was a fair price. I've always heard very good things about BBTS... for domestic figures. It's a whole different thing with imports. Like, a different hemisphere. BBTS has had a few instances recently where they were price gouging *pre-orders* for S.H.Figuarts. I know they're essentially buying it themselves, but some of it is transparent price gouging. As in, when they're called on it, they sometimes lower the price, so clearly the price didn't need to be *that* high to turn a decent profit. For imports, 90% of the time you're better off getting it from a Japanese/import site yourself.

Man that Dorkside callout at the end was priceless 😂

BBTS is awesome. Always great packaging and the pile of loot system is by far the best to let me manage my shipments. They also give shipping options which is hard to find anywhere else. I've moved nearly all of my pre-orders to BBTS now with the exception of items that are Pulse exclusives.

Hello Justin and Nate thanks for sharing your thoughts on the BBTS. I agree with you that BBTS is the place I probably preorder from 90% of the time. Unless it's a store exclusive or if Amazon has it cheaper because they offer free shipping, young Anikin Skywalker for example was up a couple of dollars. I live in Pennsylvania so the $4 shipping is a bit slower, I get mine about a week and a half or so. The longest I've waited was about 2 weeks for one order. I'm fortunate that my orders are usually shipped by the US Mail or UPS, once by FedEx but no issues with that time. I'm a big supporter of the Loot Pile feature. I'll let my pile just fill up over the 90 days and I'll add to it when Black Series Figures go on sale/clearance now that they allow you to add those to your loot pile. My Destroyer Droids are in my pile of loot waiting to be shipped. I've never needed to use their customer service number, thankfully. I only order from Entertainment Earth if it's free shipping like the holidays or when the black series wave that had Boba Fett from the Tuskin Raiders village in BOBF series because they offered a slight discount for the case and offered free shipping. Thanks again guys for sharing your thoughts on BBTS, I appreciate your efforts to help keep people informed. Take care and I'll catch you both later, Tom 👍

You guys are spot on with your pros and cons. One thing I would add though regarding the collector grade upgrade service, you’re not really paying extra for better protected shipping, it is for figures they got from the manufacturer that are in the best condition to begin with. They hand select the best ones for those that pay that extra fee. This is why they can go out of stock on collector grade items. Also they offer a substandard option for figures that have really damaged packaging for a bit cheaper which is also nice for when you want an opener.

I’m going to give BBTS a pass on the “scalping”. Hopefully, it’s not out of greed, but to help offset the cost of the hundreds/thousands of Dark Troopers, Landos, and Zoriis that they’ll sit on forever.

BBTS is awesome

BBTS has the best packing. Every other store has loose packed my stuff and caused damage.

I use both BBTS and Nerdzoic and both have “pile of loot” available. I’ve gotten figures faster with Nerdzoic but he has limited stock on hand. His packaging is also amazing. So, if you’re looking for great companies to buy from, as a 30+ year collector, those are my recommendations.

I only just started using BBTS because of the reissues... I hadn't really used it before. I always hear positive things about them and their unique pile of loot, but I have also heard you can wait a VERY long time for preorders to arrive and ship. Most of my Black Series reissues are over there and some of the recent NECA like American Werewolf in London 2-pack David and Jack. Thank you for putting out this video! Been hoping I'm even using the site right

Greetings guys!! In my experience BBTS worked very well. The first and last time I sent a shipment to my country (Mexico) the shipping cost is not that expensive, what is expensive is the tax that my country charges me. That is why in any case BBTS purchases were sent to the home of a relative who lives in the USA and when I go to visit my relative's house I bring all my purchases (on some occasion on your channel I had already talked about my form shopping). For this reason, the Pile of Loot purchase method is very useful to me. Cuídense Amigos !!!

I've been using BBTS for years and I've had an almost 100% positive experience with them. I've had to do a few returns with no issues. Unfortunately, since moving to Alaska, I've lost the $4 shipping option but their prices to get stuff up here are pretty reasonable. The one thing I wish they had was a point system. I collect masterpiece scale Transformers and use an overseas company called ShowZ who lets you accrue points with every order. After a certain number of purchases, it's nice to occasionally get a figure for a heavy discount. Great episode guys!

I'm STILL waiting on my Black Series Ahsoka (Padawan) figure preorder from BBTS. 🤣 Been using BBTS since 2017 with no complaints, they get shipments down to my neck of the woods in Florida pretty quick too. Pile of Loot was the main selling point for me.

Pile of loot is fantastic. As a UK collector, I use Star Action Figures when I can, but one big issue is needing to pre-order ASAP as things sell out these days, and then you end up not just paying the full postage, but end up with way too many deliveries. If stuff remains in stock, you could cancel and re-order but they warn too many cancellations can get your account blacklisted.

Nice! In Canada, I use 2 options for the pile of loot style purchasing., Ecollectibles in Alberta has free shipping over 125$ in which you can work up to. Toysnowman in Quebec does the same only it’s 150$ for free shipping. It’s awesome. Shouts from Nova Scotia!!

Just a small downside to Pile of Loot that I’ve experienced. I have had a situation occur twice where when I request to ship my Pile of Loot that they aren’t able to find all my items. The last time I recall it happened was when I paid retail for a Marvel Legends Gamerverse Iron Man Abomination BAF wave figure. It had paid for it and they held my money for almost the whole 90 days. When I went to ship my loot pile they sent me an email saying they couldn’t find it and credited my credit card account a refund. They did give me a $10 coupon for the next purchase. FYI that figure was going for about $50 on the secondary market at the time and I ordered it a couple of years after it’s retail release. Somehow they supposedly had some in.

Living in Southeast Asia, I only tend to order for BBTS as a last resort and it gets to my doorstep fast if we get the right shipping provider. Their 8 USD shipping for a single figure is truly worth it and affordable, it'll definitely cost more, about 16 USD for a larger-sized or heavier figure like NECA Ultimates or McFarlane Megafigure. Their price-gouging still stinks though, we've seen that with those DC Multiverse Platinum Chase figures as well, which I'm sure Nate knows.

It's cool you guys found eachother!

Thanks for highlighting BBTS! As a collector in France, I usually order through local fan channels or European options. But recently I pre-ordered some of the BS re-releases from BBTS as it was the only way for me, moreover at retail price, and the experience has been positive so far. The PoL is a brilliant concept and international shipping rates seem indeed very reasonable (excluding specific country VAT and customs taxes). Looking forward to receiving my loot!

Great video, good arguments for and against! Interesting to hear they’ve gotten faster with their stock. Last time I used BBTS was with the commander bly rerelease years ago, and I remember that being pretty late. Shipping was at an alright speed, but nothing amazing. Pretty good price wise compared to getting stuff locally here though!

I have noticed BBTS jack up prices to almost scalper-like pricing on many highly-sought Collectibles, which I stay away from like the plague. However, as you mentioned, their dedication to shipping is indeed top notch. I used to use EE, but lately, their "MINT Condition guarantee" for their packaging has been severely lacking as of late.

If you have a bunch of items there is a big charge when it ships which is the tax for all the items you are purchasing.

As an international customer, I like BBTS but many of the pros listed here don't apply to someone like me. I get no savings in shipping and if anything relying on Pile of Loot is a surefire way to increase the value, size and weight of my shipment and increasing the risk of being hit with import fees. Just have to be careful not to add too much stuff, especially expensive and big items, into one parcel. As for the price-gouging, it's real and it's unfortunate. I remember when Hasbro first reissued Siege Jetfire for 89.99 and once the initial preorders ran out, BBTS had it up again for $94 once they got notice of a second batch. And I've also been a victim of inconsistent shipping companies. Most of the time my package takes a week to even be shipped and one time my parcel, for some reason, travelled all the way to Europe before returning to America. I'm in Mexico, btw.

I agree with the Entertainment earth shipping issue. I have worked and managed a few different warehouses. Ranging from medical supplies to automotive parts and both Ups and FedEx offer reduced prices for shipping if you ship volume.

They used to sell everything at suggested retail prices and their flat rate shipping used to be $2.99 but now it’s only worth the purchases if they’re on sale. But I have had good customer service with them on a few different purchases.

I've used BBTS for a LONG time. I use Pulse for most of my Hasbro stuff, but I use BBTS for just about everything else. They have never let me down. Sometimes they get stuff earlier than other places...sometimes they get stuff way later. I don't care, though. I don't need to get my stuff early, I just want the peace of mind that it's going to show up reliably. I don't need to be in a rush to put another piece of plastic on the shelf, and I don't put in preorders at multiple places and then cancel a bunch when the first retailer ships. That's gonna be detrimental to the hobby in the long-term. I don't trust places like Target, Amazon, Walmart, etc. to come through on an order or send me a properly packed shipment either. And, with the pile of loot feature and the $4 shipping (not to mention the savings in time and gas by not having to hunt physical stores), I can stomach the extra few $ they tack onto the prices compared to alternative retailers. I am disappointed to see them engage in some of the sorta scalping stuff they do on occasion (like the NECA TMNT LootCrate stuff, for example). I get it...they're a business in business to make money...but I do think it IS kinda scuzzy.

BBTS is and has been my go to for years. I live on the east coast southern east coast and for a flat 4 dollar shipping fee I get my order in under 5 days usually. I know BBTS normally charges a buck more than other sites, but the packaging quality alone is worth it. Definitely in my opinion the best place for collectible action figures. Fricken places like Amazon... half the time they ship in a bubble bag, Walmart is horrendous, my second option is Target if they happen to get the items.

I live 17 miles east of BBTS in west central Wisconsin. If I chose $4 shipping, they send my package to Illinois via DHL where it sits for a week. If I spend a few dollars more, I get it next day because the hub for FedEx/USPS is in the Twin Cities.

Hello Justin. This the second time I heard you telling that BBTS sale the Capt Rex for 59,99.( the price price I paid 25,99) This is not the price they sale it before the item is sold out. I personaly buy thoses item and the price was lower. They change the price after the sold out. Check this out! Thank you guys for your show. Good Job. All of your other point on BBTS are right. They are really great. I order from Montréal.

i agree with shipping roulette ,im in canada and order from BBTS ,when i select DHL ,they take forever and charge insane taxes PLUS they don't bring to my door ,they give to some 3rd party last mile group who also take forever.

I’m in Washington state usually get my stuff shipped via FedEx usually takes about a week for delivery the dollar over some products is weird but I imagine it’s a way to make some more money from offering the flat rate shipping we all love so much.

There is certainly a pecking order for pre-orders. Get in right as stuff drops and you will always get them on the first shipment. 2nd shipments are like a couple weeks later or longer. That is the main reason why people think BBTS are one of the last to get certain items in stock. It is those pre-order items that sell out fast, which makes them have to fulfill those pre-order folks first. When i get an email telling me my items are in and being sent to my loot pile, a alot of times its never shown on their website. Other fan channels like EE will still post the shipment on their site but will put the tag sold out, pre-ordering again etc.. BBTS does not do that for some reason on those first pre-order shipments. So it leaves people thinking BBTS just dont get stuff in weeks or months later. I really think Big Bad needs to just post that the first shipment is sold out due to preorders and let everyone know more are on the way type message.

I've been using BBTS since 2007 when I lived in The Republic of Ireland, and I have to say they were just brilliant, I didn't once have any issues with them everything arrived well packaged and in tip-top condition the shipping rate was very fair. if it hadn't have been for BBTS I wouldn't have had my Commander Bly wave of Clone Wars or the last TVC 1.0 waves, and now that I'm back living in the UK I'm using them to gain my BS reissues. Their Customer Service which I used for the first time this weekend was very positive and they helped me change my method of shipping from 'Ship when in stock to Pile of Loot' . But I have to agree that selling items at an inflated price that they've probably mass bought first hand doe's come over as a bit scummy. But other than that Long live BBTS! and Long live OOTB!

2:30 I never get anything early. I find it in stores, eBay and otter online sources first. I mainly buy gi joe classified and a few transformers. A lot of preorders sell out early. I have a few gripes but overall they are a good company. Been buying from them for about 10 years or more and they’ve been pretty good. Good customer service and packing. Shipping can be slow and I get unexpectedly charged for items that arrive earlier than expected but I’m guaranteed to get my items and in great condition. $4 flat rate shipping is good as well for pile of loot

I have my issues with BBTS, but I'd trust them more than Amazon or eBay or whichever retailer around. My only three gripes about them are the prices, being late to deliver than most other retailers, not not giving any alternate options for international shipping.

I actually switched from Entertainment Earth to BBTS. With EE my packages we’re getting lost, or they would come missing items, or the not mint items looked better than the items that were supposed to be mint. Although they would try to fix the issues enough was enough, besides I do get a better deal on shipping and I love the pile of loot idea.

If you think the price up charge is high for Black Series by a couple bucks, Import figures on BBTS make a couple bucks for a Black Series look like a steal in comparison! We’re talking like 10-15 dollar upwards pricing! as a pose to some other online retailers where I could get some of the same Import figures for like half of that increase! Not really a Black Series specific question but a vent nonetheless:3

The one con I have for BBTS is they don’t sell by the full case for TVC or Black Series shipped in the original full wave box from Hasbro. EE is the only place I know of that still sells full wave cases (RIP DorkSide), which I like to order to get the best quality for my MIB/MOC collections. Had BBTS sold by the case they’d get a lot more of my business. Still use them for occasional one-offs from time-to-time. Great summary of a good supplier. 😬

What I don’t like with their pre-order is that you are simply putting your name on a list. Because not monetary transaction happened between you to them, they don’t have to give you the item. This happened to me when I pre order the whole Marvel Legends Retro card Spider-Man wave and I got everyone except the Black suit Spider-Man. Their price is generally good (most of the time) but lately their Japanese exports are $20 more than their rivals from the U.S. and I’ve gotten item removed from my Pre-Order because they won’t be getting any more of the item. Which sucks because I was depending on BBTS to get the item. Their response was, they are a small company and do not get shipment like larger company such as Target and Wal-Mart, which makes no sense because they’ve been around for 20+ years and have so many people supporting them.

Generally I dislike ordering even though it’s easier in a lot of ways, but BB has always been my go to for all the reasons why you mentioned. Great vid guys

DHL fills containers first before they ship internationally. There has to be enough to warrant an overseas shipment, thats why the cheaper shipping takes so long.

The only issue with BBTS is their customer service. They never take ownership with their mistakes. But mistakes rarely happen with them.

I've used them for probably 20 years. My only complaint with them now comes from NRD they take now on figures over $120-130.

Always had a good experience with BBTS. For Hasbro I generally go Pulse. I get Four Horsemen Legions, Spero Toys, Marvel Select, Diamond Select Muppets, and whatever else strikes my fancy from BBTS. It’s a great value with shipping and quality. I’m in Texas and shipping isn’t crazy unless it’s DHL. Then it can be 10 business days. Oh well. I don’t generally use Pile of Loot. I’m not buying that much which can accumulate in 90 days.

I prefer Hasbro Pulse although I do occasionally use BBTS. The premium membership is a bit steep at $50 but the free shipping makes up for it over the year. I do agree BBTS is the best at packaging but not a big fan ofDHL for delivery. Thanks for the vid, it’s nice to see how other collectors are buying

I prefer them too. Cool thing about Pile of Loot is you get the figures first before others.

In Ireland and using them for a good few years, mainly for Black Series, no issues with them. Shipping for any type of pile of loot tends to be $16 ish.

Yes, I’m a huge fan of BBTS. All your points reflect my experience with them. And what I experienced with their customer service was stellar.

Since the Fwoodh guys shop closed in Murfreesboro TN it is good to know bigbadtoystore and Nerdzoic are on the I-75, I-90, I-64 path

New Zealand only has one fan channel option, "Ebgames" aka Gamestop in AU/NZ Problem is the deluxe/gaming greats cost 50% more than an average black series, before a slight price increase a few dollars. $40 NZD for the main line jet trooper with yellow on the shoudler, $60 for the gaming greats jet trooper without that yellow paint so less.. for more. Similarly deluxe figures start at 60.. and TVC is 30 (though now 35-39 at ebgames, as black series also went up to 45-49) Malgus was meant to be $80.. but they fucked up and sold him at 40$ lol and i got a pair at that price great figure. But stuff like Arc trooper Jesse? or was it Fives? was exclusive and ended up costing extra.. Otherwise my options are shipping costs that are too much from BBTS - or amazon and hope for free shipping in AU or US store fronts, but they don't get fan channel.

Also, be very careful with cancellations (whether it hits your POL or not). I've spoke to them on the phone before (and a fellow up call a year later had the person said I shouldn't have been told what I was told), and they have a ranking system, and if you do too many cancellations, your acct will be flagged. From what I was told, it takes a lot for that to happen. It's basically a ratio, so as long as you're buying more than canceling, you should be okay. The original person basically said they didn't want people just using them to PO as a wishlist until they find it cheaper elsewhere and cancel, which makes sense.

Great run down guys. I have not used BBTS yet, but now I will definitely check them out. I have used EE many times but their shipping is border line hurtful.

I found out about BigBadToyStore from Shartimus Prime and then you guys talked about them often. They are my go to now. Love pile of loot. I do have to say that I find that I wait for an item for a while after it’s released and they still don’t have it yet so I ship my pile. Then, literally next day after shipment, get the message “you’re item has arrived and has been added to your pile of loot”. This has happened to me at least two or three times now. Like are they holding out on me? Or is it just coincidence?😂

Big Bad Toystore really does do great customer service too. I ordered a Mafex figure and it snapped as soon as I opened it. They gave me credit equal to the amount of the figure so I can order it again or choose something else. Mafex isn't cheap.

I know bbts keeps pre orders for pretty much everything, there has been multiple figure that I day 1 pre order back starting in 2017 I never got mcu quick silver after a year of release as well as my blacksuit Superman zsjl came with a missing/ bad mold left hand and didn’t wanto replace it only refund, their shipping costs are ridiculous. That’s why they do that pile of loot. If you want to get your figures when they first come out the pile of loot is not a good thing I get some people don’t really care about getting their figures on release day or right when it’s released which is cool I don’t like how even if you order over $100 they’re still shipping costs even if you butt, the quality of their shipments are good if I order one thing I usually get it but if it’s like a over six months pre-order, I don’t usually like using them. I also never got a clone wars Darth Maul until like a year after it was released when I already had one and they wouldn’t return it, it’s a 50-50 with BBTS IMO, I have been using entertainment Earth more lately due to the $80 free shipping save a lot of money those two are probably the best shops fan channels whatever online stores, whatever you wanna classify them ass

This channel is hands down the best place to come for black series products, info and reviews! Love the vids guys keep up the awesome content!

I’m so jealous of US collectors. So many options for figures, you even get Hasbropulse. The shipping to my hemisphere is rough

I think they are great for the most part. Been using them for years. They have a decent to great selection of stuff on sale most of the time. Prices on some items are a little higher than other sites but the POL option is a great feature that saves me big time on shipping costs. Sometimes they do change their prices on items suddenly like on the Transformers Legacy Nemesis which I had to cancel but when I was ready to buy it, it was $20 more.

I agree with you about BBTS. I love their "Pile of Loot" system for shipping. I also live in the suburbs of Chicago and will get my shipments in about 3 business days from the shipping notification. I feel like your video is a 100% accurate about BBTS. Good and bad about ordering from them.

Definitely considering using them a lot more often when I place orders. I want whatever I’m ordering to be in my hands asap.

Been a bbts customer since 2010 never had any issues, unlike Toywiz who I ditched when I discovered BigBad

Speaking of BBTS getting things early k hope they get the super battle droid since I have 2 destroyer droids in my pile of loot and would like to get them all at once.

I'm in eastern PA and it really doesn't ever feel like a long time to get my $4 package from BBTS. Generally average about 5 days, which feels fine to me. EE on the other hand, and this may just be a perception, feels like it takes like two weeks + to get a package from them.

BBTS is my go to site even if im in EU. Pile of Loot is lifesaver for me. Just shipped 20 item pile this week. Shipping was 70 dollars sure, but its still much cheaper than local sellers. Pulse EU might be cheaper sure but there is just something about opening massive package compared to single figures

Boy I love Big Bad Toy Store their pile of loot is a game changer. I would like to still see a bill when shipped option though. I am practically at the end of the Oregon trail just outside Portland Or. For whatever reason Big Bad Toy store always ships to me DHL. So DHL straps my pile of loot to it's avg speed snail. That brings my package 99.9% of the way delivers it to my local post office who then delivers it to me. Odd because if I chose USPS at check out that shipping would be $10 but one way or the other local post office gets it. I would just rather pay four bucks than ten. All in all love the store. GREAT VIDEO IDEA. Thanks guys.

Californian here, everything takes like a week-2 weeks to get here and its almost always DHL 💀 still id always buy on bbts if i cant get it in person or on amazon before hand

And also E.E. had already gotten the TVC Ezra Bridger and the other 2 figures on the rebel card backs for about a month now and I still haven't received mine that I ordered and it sucks playing the waiting game great video

Last time I'll ever order from BBTS. Bought a Star Wars box set of wave 1 Retro collection figures. Arrived to me in the UK with a huge hole in the box and damaged cardbacks and figures, as though the box had taken a football kick.

Nice video guys, I bounce between Entertainment Earth and BBTS. I'm on the West Coast so Entertainment Earth is closer, and if you work it right, you can pay a slightly lower cost and get free shipping via Entertainment Earth. You didn't mention the free shipping over $75 at EA.

Yeah despite them being higher by a $1 or 2 I agree with y’all’s points. Rookies. The $4 shipping is great but caution: you control what’s #hipped but if you ship everything. My first loot. Pile I had requested (like in 2015) was huge: 3X3X3. Cubed box neatly packed with my my loot & bubble wrapped, I miss the flyer cards, advertising the sites header page now you get a sticker

Ive never had any major problems with bbts. Im in va and it almost always takes 2 weeks from time shipped to in hand. Ive had the mis fortune of getting it thru dhl......a nightmare! Near 3 weeks. Id say my main grype would be that 90% of everything ive ever preordered....i will find it in store 2 months before bbts has it in stock.

Dope of you guys to share your knowledge and opinions with the community. I have nothing but positive things to say about Big Bad. You can’t beat the pile of loot system. It’s so convenient and is beneficial to not only us collectors, but BB also gets to keep food on their tables. I enjoyed the video guys. See y’all in the next one.

Pile of loot option would be nice considering shipping to Australia costed more then Rex and Fox figures together.

I used BBTS few years back but, as you said, they seemed to get things last back in those days. Recently ordered some McFarlane Super Powers items from Entertainment Earth and boy do I regret that. I’ve seen just about everything I ordered online or on shelves and I’m still waiting on EE to send my order. 🙄

I live in WI so I love BBTS. Pulse Premium is more a value for me though. I like my figures to ship as soon as available. Over and over again.

I’ve used them a bunch of times. Never had any issues. Love the pile of loot feature.

I order mostly from Pusle, $50 a year for shipping and all the figures regular price. Entertainmentearth and bbts are for when I miss things. EE usually regular price and free if you buy a few figs. Bbts $4 shipping and a lil extra per fig. Amazon and Walmart for sales and exclusives. Target just for exclusives and usually cmdstore when Target fs up.

Oh I've bought a ton of items BBTS. They have their issues just like other companies but I prefer to buy from them anyway

Yeah honestly the customer service is usually okay, but I've also had some like odd pushback. I think A LOT of people took advantage of how nice they were over the years and they had to reign it in with being helpful. I remember many people saying they were able to keep Mafex figures with bad QC like it was nothing. So those days seem to be long gone, or it just depends who you talk to.

I prefer Pulse and subscribe to Pulse Premium. I collect several figure lines from Hasbro (black series, vintage collection, classified, legends, etc.) so making all of my purchases in one place is so much easier to keep track of.

I’m not a Star Wars guy that much anymore. I’ll buy a figure once in a while. I do buy shirts. I like bbts. Entertainment earth had a $50 off $300 order. I think it was for Memorial Day. Plus shipping was free. 2 free studio series Swoops. Thank you very much.

Yep..dont like the price hikes with bbts but they are my go to if Amazon doesnt have it

I love bbts! Started buying there cause of yall! I do hate that they leave preorders open tho even if they’ll never fill them haha. I’ve been waiting on my no way home tobey spiderman for a while now, but I guess that’s more hasbros fault than theirs haha, still tho I’ve had nothing but good experiences with bbts so far! Get the boys an affiliate link big bad!!!!

You guys sound like Rob Paulsen voicing two different characters talking to each other. This is not an insult.

na fuck that, I'm all for BBTS flipping target exclusives as a Canadian where target doesn't exist. BBTS is a hero for doin that.

I don't know who said BBTS gets items last, not true. For at least a year they get the figures the same day it drops everywhere else.

BBTS is wonderful for us in Germany! Reliable and friendly overall.

Dorkside used to be my go-to. Now I’ve been using BBTS and I’ve been really happy with them. Pile of Loot is a big W

Great informational video. Because I don’t have a RU-vid channel and I’m patient, I don’t need to be the first person on the planet to get the figs I want. So, I pay for pulse premium for the free shipping. As a second option, I will go with BBTS. Also, I’m in the Chicago area so it’s a little quicker for me as well

BBTS is still one of the best across pretty much every line i collect. They're really quick to process Multiverse, Legends, and Black Series Pre-Orders, shipping is cheap (even on the times i forget that pile of loot exists 😅), everything is super quick, and they usually get a big enough allocation that if I miss a pre-order, they often have in stock options later for me to make a pick up decision when figures come in. In terms of the weird "mild scalping" thing, with Multiverse, they hold all chase figures from their case allocation and then sell them at weird markups. Itll be like 50-100% marked up price from the base figure. Great when i dont want chases, but annoying when i have to put in a second chase order 10 seconds after they go up for order

Love BBTS but the exclusives from Premium Bandai are marked up almost 50% usually. Still I rather pay them than some random scalper.

For me it's hard in the state I live in shelves are always empty second market prices are a little two pricey

Gamestops shipping is also egregious never had an issue with BBTS they're not my main source (I have prime for life in general) but they are a good option

Hasbro pulse for Hawaii is just bad, really bad. BBTS is awesome… I’ll pay the extra few bucks just to keep them open and thriving… I don’t care if I get something first or last, as long as I get it. I’m 49 years old, I don’t wait around the mailbox waiting for this stuff to arrive. It’s more like, I get to it on the weekend and not as important as other stuff I have going on. I love collecting. I really think the pile of loot feature is the selling point, where I don’t want 25 individual items coming in the mail per month, it’s the solution. One con is that when they have a toy reduced, like a Heman origins for $5 believe me it’s not going to be collector grade. The reaction figures too, if they are discounted it’s because something is wrong with it, but they don’t disclose that. Me I was more thinking they had too many or they weren’t selling. It’s like that on eBay too, I have yet to get a reaction under $10 that looks great and I could throw it in an acrylic display and be happy.