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The REAL Reason McDonalds Ice Cream Machines Are Always Broken 

Johnny Harris
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Johnny Harris is a filmmaker and journalist. He currently is based in Washington, DC, reporting on interesting trends and stories domestically and around the globe. Johnny's visual style blends motion graphics with cinematic videography to create content that explains complex issues in relatable ways. He holds a BA in international relations from Brigham Young University and an MA in international peace and conflict resolution from American University.
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22 апр 2021

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Комментарии : 66 тыс.   
@johnnyharris
@johnnyharris 3 года назад
To start comparing quotes and simplify insurance-buying check out Policygenius: policygenius.com/johnnyharris Thanks to Policygenius for sponsoring this video!
@just_a_turtle_chad
@just_a_turtle_chad 3 года назад
A Turtle approves of this video
@AR-gl6ud
@AR-gl6ud 3 года назад
Sup jonny boy
@compuvideos
@compuvideos 3 года назад
amongus
@gibberish_xd359
@gibberish_xd359 3 года назад
Probably cause they dont have icecream
@yagneshdonda8175
@yagneshdonda8175 3 года назад
Please make a video about homophobia in India
@McGrady412
@McGrady412 2 года назад
And CNN wonders why RU-vid channels have more viewers than them. This is the in depth journalism.
@iowafarmboy
@iowafarmboy 2 года назад
Yeup. This is REAL journalism.
@foo8327
@foo8327 2 года назад
All CNN does is parrot what they are told.
@imyourdoctor4799
@imyourdoctor4799 2 года назад
CNN is not news, its a propaganda arm of the democrats
@zachhaywood1564
@zachhaywood1564 2 года назад
@@imyourdoctor4799 Yep, just like Fox News is the propaganda arm of conservatives.
@jedgould5531
@jedgould5531 2 года назад
Because people care about this stuff. CNN viewers don’t care about what Van Jones thinks on every single race issue.
@fpgamer4566
@fpgamer4566 3 года назад
Johnny getting life insurance after unearthing company secrets He knows McDonald's is out for him
@dparra119911
@dparra119911 3 года назад
Hey Coca Cola murdered union organizers. Or look at those who spoke against the financial interests of the Brazilian meat industry and were put 6 ft under. Just because we’re in the US, I wouldn’t put it past any corporation with the financial clout like McDonald’s. Sadly.
@mysterymachineone
@mysterymachineone 3 года назад
🤣🤣😂😂
@simonillouz3295
@simonillouz3295 3 года назад
@@dparra119911 he’s in the limelight tho. That would actually be a clear thing if he were murdered my mcD corporate
@jnfunvufb
@jnfunvufb 3 года назад
But hey, policygenius already choose best insurance for him, I bet.
@dparra119911
@dparra119911 3 года назад
@@simonillouz3295 true, I guess I have no trust in anything anymore 😂
@simbiat
@simbiat 8 месяцев назад
Since the video is relatively old now, I googled to see if there are any news on this, and apparently, Kytch has filed a lawsuit against Taylor and McDonald's for defamation. The monopolists filed a motion to dismiss the case, but it was rejected. So, apparently, there is a chance, that something will change.
@dr.briandecker496
@dr.briandecker496 6 месяцев назад
Yeah, he mentioned that at the end of the video
@beautifulrose8619
@beautifulrose8619 4 месяца назад
Thanks for the update. I was wondering how the case was going. Kytch is up against the big guys. I wonder if they have the means to fight McDon.
@0Clewi0
@0Clewi0 4 месяца назад
I mean, not really, they might have to pay for saying it was dangerous but nothing forbids them to threaten void warranties for using a non authorized product.
@kjell-thoreheimdal7526
@kjell-thoreheimdal7526 4 месяца назад
wonder if this is a problem in EU . they have forced big companies to do things before.
@adrienpilet1739
@adrienpilet1739 4 месяца назад
@@kjell-thoreheimdal7526 Never heard of that problem in Switzerland or France. I think it's possibly only in the US !
@RoughRaiders13
@RoughRaiders13 4 месяца назад
I also have news for you. This happens ALL OVER in every industry. I spent 8 years in the Marines and worked on the original F/A-18 Hornets. The body panels of that jet are held in place by flathead fasteners that the heads stripped on all the time. You couldn't use power tools because of the fuel and potential for spark so you had to hand drill them out. Literally any kind of fastener would have lasted longer, allen head, torx, hell even a Phillips head. But somewhere there was a company with a government contract to supply the military with easy stripping fasteners on a regular basis.Thats just one small example.
@juancaicedo143
@juancaicedo143 3 года назад
If you think that i'm gonna spend 1/2 hour learning why the ice cream machines of mcdonald's are broken....you're god damn right
@dem4xed
@dem4xed 3 года назад
In that time you could have made 630 Dollars by repairing one of taylors icecream mashines.
@anjumkhan4511
@anjumkhan4511 3 года назад
Hell yeassssss
@savagex466-qt1io
@savagex466-qt1io 3 года назад
I bet it was well over half a hour lol
@dominikblackman9967
@dominikblackman9967 3 года назад
As a restaurantier I thought I knew the answer, lazyness and wanting to leave early
@dem4xed
@dem4xed 3 года назад
@@savagex466-qt1io Nope, the video was almost exactly 30 min. That's what he meant.
@ryanmacias1037
@ryanmacias1037 2 года назад
Wait, did I just watch 30 minutes of unbiased, source confirmed, real journalism? Wow imagine if this much effort was put into any story you see in the headlines today.
@hothotheat3000
@hothotheat3000 2 года назад
He put more effort into this than major news outlets do to “real” news.
@Kaiserboo1871
@Kaiserboo1871 2 года назад
@@hothotheat3000 WHAT! You mean reporting unsubstantiated rumors as absolute facts is not professional journalism?
@ryanjones9498
@ryanjones9498 2 года назад
I was thinking the same thing, lol
@ronmorgan8214
@ronmorgan8214 2 года назад
He was at risk for lawsuits, so he followed the tenets of normal journalism. Much (most?) of what passes for journalism today is poorly disguised political propaganda.
@wizcombo
@wizcombo 2 года назад
@@ronmorgan8214 what do you mean? Like why would he be in lawsuit?
@metoo7557
@metoo7557 3 месяца назад
I used to clean these in the 80s as well. The most common reason why the ice cream machine would go down is because improper maintenance during the night. Maybe someone didn't put it together right, and the machine malfunctioned, or they didn't clean it properly and the product has traces of cleaner in it, or the reused product soured, meaning no more could be sold until it was redone. which is a process that took hours. And nobody in store during the day had the knowledge and time to do it. It was done by trained staff during the night shift. It was never done during the day because it's messy, takes up a lot of space and takes man hours that none of the day minions have training for. That can't be done during the middle of daylight business hours. The second biggest reason the machine is down is because the machine itself only "freezes" a small cylindrical amount of product at a time. And it takes time, it doesn't freeze in the span of time it takes for the liquid product to filter through the machine. It takes about 30 minutes to an hour. If you're selling it faster than it can freeze, eventually the machine will dispense only partially frozen product making it poor quality and unsellable.
@adilusa
@adilusa 6 месяцев назад
the same business model as John Deer has, when farmers can't even install a new part on their equipment without "calling a guy"
@LonesomeRhody
@LonesomeRhody 3 года назад
As a McDonald's Employee this makes a MASSIVE amount of sense. I can't tell you how many times I've looked over every inch of this machine, tried to decipher its cryptic messages with the manual like I'm referencing the Rosetta Stone, all while getting the look of death from customers who think I must be the biggest moron to ever work there because I can't get the ice cream machine to work. No matter what we always end up at that infamous conclusion: "Just call the guy..."
@loreaver3882
@loreaver3882 3 года назад
Call the guy
@12crenshaw
@12crenshaw 3 года назад
I'm the guy... No actually I'm not, but I can call the guy
@bk_8338
@bk_8338 3 года назад
@@12crenshaw Im the guy. Wha chu want?
@lucaskoring4500
@lucaskoring4500 3 года назад
And here I am wondering why mcdonald's ice cream machines never break in my area
@futbolproactive3059
@futbolproactive3059 3 года назад
My uncle is a electrician and he says he fixes them but he'll leave something wrong so he gets the call again afew days later lol
@Larry
@Larry 3 года назад
_"It'll void your warranty!"_ Not much of a warranty if you have to pay for repairs is it? 😂
@annana6098
@annana6098 3 года назад
That's true, what warranty? The warranty that covers nothing every time it goes down?
@donface5142
@donface5142 3 года назад
Monopoly being a problem!? Say it isn't so.🙄 In the gaming world If we want to play as our favorite NFL team, we're stuck with the money grubbing laziness that is EA. I miss 2K sports😢
@TWEAKLET
@TWEAKLET 3 года назад
probably only covers parts and they charge for labor
@sirdigbychickencaesar71
@sirdigbychickencaesar71 3 года назад
You're next video should be on sketchy console warranty's. or this kinda corporate back scratching in the game's industry.
@veda_fluff_asmr5064
@veda_fluff_asmr5064 3 года назад
Juu6y677
@AgentLynch616
@AgentLynch616 7 месяцев назад
I live in Europe. Never been told the ice cream machine is broken. Looks like Taylor don’t want their machines to work because they are earning so much from repairs. This is illegal to do in Europe as it’s extortion.
@jacobmalone5296
@jacobmalone5296 Месяц назад
And probably Racketeering
@tarajoe07
@tarajoe07 5 месяцев назад
Haha. He nailed it with the full hopper being an issue. I worked maintenance and serviced these terrible machines. Managers would always tell workers to keep the hoppers full and would be confused that it fails. No matter how many times I told them to let it drop the level for overnight
@irielion3748
@irielion3748 10 дней назад
Talking of Hopper, it is Hopper!
@842_Hooligainz
@842_Hooligainz 2 года назад
Update: a judge just ruled that McDonald’s franchisees can repair their own machines. Essentially cutting Taylor out as a middle man.
@celthefox
@celthefox 2 года назад
LETSGOOOOOOOOOOOO
@obamium8150
@obamium8150 2 года назад
LOL
@dindajgnmrh2177
@dindajgnmrh2177 2 года назад
Thank god, taylor execs got what was comin to em
@obamium8150
@obamium8150 2 года назад
@@dindajgnmrh2177 that mean more ice creams and less hell
@TheVeryTheWellTheSaid
@TheVeryTheWellTheSaid 2 года назад
Not doubting you, but could you share the link where you read this? I'm not able to find it
@artummomenti3147
@artummomenti3147 3 года назад
I was like "I'm not wasting 29 minutes on this video". Me 29 minutes later:"Fucking corporations."
@Joseph-zy1oh
@Joseph-zy1oh 3 года назад
100% how I felt
@ack_val
@ack_val 3 года назад
@@Joseph-zy1oh same
@misaenmundo9157
@misaenmundo9157 3 года назад
Capitalism gonna capitalism
@FlyingSpid3rPig
@FlyingSpid3rPig 3 года назад
Real enemy here is monopolies
@Penguiinlvr
@Penguiinlvr 3 года назад
Imagine how much time he wasted on this video.
@xptechmikie
@xptechmikie 8 месяцев назад
This is so typical, with so many companies and corporations that it doesn't surprise me, one bit. Thank you for going through all this work to keep us informed. You are the best!
@ahtk9512
@ahtk9512 3 месяца назад
It's very similar with cars: As a normal person, you only get useless codes displayed. Technicians, on the other hand, have special tools that show roughly what the problem is. On the "hidden market", so to speak, there are tools that actually only internal employees from the car company are supposed to have, that clearly show what the problem is and can also simply delete errors to see whether the problem still exists or was a one-off read error. The same with repairs: A panel on the car comes loose. Officially, the whole car has to be taken apart for several hundred euros and a week of work, and many parts have to be replaced. A nice mechanic was able to put in a single screw for 50 euros, "actually not according to regulations" and the whole thing has lasted for years without any problems. 😂
@tiziocaio7115
@tiziocaio7115 3 года назад
I love how even the Wendy's employees don't miss a chance to blast McDonald's
@andereastjoe
@andereastjoe 3 года назад
Haha, I know right. That was fun
@choronos
@choronos 3 года назад
It was funny, but she was 100% wrong. McDonald's employees aren't any more or less likely to be lazy than Wendy's employees, and as the video clearly shows, the reason the machines are always down is no fault of the employees. Also, working at Wendy's blows, so that lady is deluding herself is she thinks her job is better. I hated my job at Wendy's far more than McDonald's. When McDonald's was founded, it was all about peak efficiency and speed. That legacy continues to this day. It's very easy to work fast at McDonald's because of how efficiently everything is planned out. Wendy's does not have that same commitment to efficiency and as such the workload on the crew is needlessly tedious and huge. They chop their own lettuce and slice their own tomatoes, which sounds good before you realize that the people doing this prep work are almost invariably high school kids with no training in or real understanding of food safety and sanitation standards in the food service industry. It's not like "hand slicing" the vegetables has any impact on the quality either. They're still just flavorless tomatoes from a greenhouse in Canada. I can't count how many times I saw people chopping lettuce and slicing tomatoes with unsanitized surfaces and equipment at my Wendy's. In fact, if you're eating at any chain place at all (I've worked in many), you can expect that no type of acceptable food safety standard is being maintained in that kitchen, especially during peak business hours. Gloves are not getting changed, hands are not getting washed, surfaces are not getting properly sanitized. At Cracker Barrel, your grill cook is probably cracking eggs on the egg grill, slapping a raw steak on the grill and handling raw chicken (with tongs of course, but those tongs are likely contaminated) all without a break in between to wash his hands. Your food is also definitely being touched by multiple people with unwashed hands after it's been cooked and is waiting to be served. This is the reality of busy restaurants, and a reality you have to accept if you want prompt service, because for proper food safety standards to be maintained, work has to slooooowww down. How do they pass health inspections? They put on a show when the inspector comes. Sorry to rant, but Wendy's can suck just as huge a dick as McDonald's (though Wendy's food definitely tastes better), and I wanted to lay some insider restaurant knowledge on the public (all 5 people who will read this).
@BakedPotatoYT1
@BakedPotatoYT1 3 года назад
@@choronos Okay.
@esaubriceno6976
@esaubriceno6976 3 года назад
@@choronos I read all of it, I know this is true also in restaurants that are not chain restaurants, shut that’s why I don’t eat in restaurants, I eat at home
@Chumbucketsecret
@Chumbucketsecret 3 года назад
@@choronos why you so mad? Been working there all your life?
@joshkappel6358
@joshkappel6358 3 года назад
I work at McDonald’s... the number of people in the last few days who have come through the drive thru and told me that we are getting screwed over by Taylor is astronomical 😂
@joseescobedo7899
@joseescobedo7899 3 года назад
Who tf is Taylor
@jiraffe9600
@jiraffe9600 3 года назад
@@joseescobedo7899 Did you watch the video?
@joseescobedo7899
@joseescobedo7899 3 года назад
@@jiraffe9600 I made the comment as I was watching the video...😓
@GelasAir
@GelasAir 3 года назад
Straight up 😂
@stevegaming2006
@stevegaming2006 3 года назад
@@joseescobedo7899 idk Taylor Swift?
@CityGirlSTL
@CityGirlSTL 7 месяцев назад
I noticed this as well several years ago and used it as an example for students to use the “five whys” to get to root cause which as a former employee I knew was the machine is a pain to clean and it’s easier to say it’s down. I love this video!
@stopthephilosophicalzombie9017
@stopthephilosophicalzombie9017 4 месяца назад
It doesn't sound like it's a pain to clean as much as it's a pain to get it to complete a cleaning cycle successfully. This kind of corporate collusion is typical, and for some reason people think that big pharma isn't doing similar stuff but with "vaccines," and cancer treatments, and everything under the sun.
@user-ro6yh6jc8v
@user-ro6yh6jc8v 5 месяцев назад
From Randal Miller: After hearing this report, I am reminded of a friend of mine in 1969. He was 5 years younger than me. The same age as my younger brother. He was a computer genius. He built a computer from scratch that analyzed handwriting. He developed a system for being able to tell a driver how hot his radiator getting, in order for him to know when to recharge the antifreeze. He thought that if he sold it to an auto company, that it would be used in a couple or three years later. It never happened, until long years later; claiming that they had developed it. Get the picture. His invention was as innovative as Tucker's Torpedo car. They did not want it used, or it would have caused them to lose money in repair costs.😢
@acheapexcellence656
@acheapexcellence656 3 года назад
This is the documentary I never thought I always wanted.
@epicspaces9434
@epicspaces9434 3 года назад
me too
@anuclitz
@anuclitz 3 года назад
I think this was useless to watch but shocking it wasn't
@gcooper642
@gcooper642 3 года назад
@@anuclitz learning new things is useless?
@rola529
@rola529 3 года назад
Couldn't agree more lol
@ayeahe
@ayeahe 3 года назад
It is not a machine that is broken It is CAPITALISM that is BROKEN by greed
@wunexec
@wunexec 2 года назад
As a retired McDonald’s Owner, the Taylor machines were the bane of my existence. Back in the ‘90s these monsters cost around $18K each and worked (or not) like junk from day one. Great video reporting.
@wunexec
@wunexec 2 года назад
@@robertbolstad9465 Taylor was on the hot seat several times in the late ‘90s, in front of operator groups that would come in to Oak Brook. Lots of promises made with very little return. New “technology” was in the offing but never quite made it to fruition. In terms of sales numbers one has to remember that the company was in a sales and quality slump and the $1 menu was suppose to get us up. Ice cream and shakes weren’t on the big pic radar while the company poured in millions to revamp the kitchens in all USA restaurants. This new era was when “I’m Lovin It” began.
@charlesbukowski9836
@charlesbukowski9836 2 года назад
how much did you pay yourstore manager?
@wunexec
@wunexec 2 года назад
@@charlesbukowski9836 Twenty-two years ago, $55K
@charlesbukowski9836
@charlesbukowski9836 2 года назад
@@wunexec not bad for THEN but I am sure it came out to about 10 bucks an hour after that 70 hour work week lol
@wunexec
@wunexec 2 года назад
@@charlesbukowski9836 Actually, it a 45 hour workweek over five days. Three weeks paid vac, eight paid or comp holidays and health, dental ins 70/30 cost split (before the gov’t changed rules after Clinton took office.) Yes, I was ahead of my time in comp BUT I cut my teeth for an operator in Eugene, OR whose mantra became mine. “Take care of your managers and employees and they will make the bucks fall to the bottom line.” And, these bucks certainly did.
@cerneysmallengines
@cerneysmallengines 2 месяца назад
I used to work at McDonald's late night. I worked for a franchisee that actually knew what he was doing. we had specific instructions not to refill the machine after the dinner rush. I didn't work late night so I never started the cleaning cycle, but there were several times at 8:00 at night where the machine was empty and we would be "out of ice cream". it's better to be down ice cream at 10:00 at night versus 10:00am
@troy.s
@troy.s 7 месяцев назад
Technological improvements are awesome, but not everything needs to be improved. When I worked at McDonald's in the late 80's, we cleaned the machine by draining it, taking it apart, washing it by hand, then putting it back together and sanitizing it. The breakdown took 30-45 minutes for the closing manager and reassembly took another 30-45 minutes in the morning. Easy stuff. The machines were NEVER broken.
@longebane
@longebane 4 месяца назад
You’re missing the point here. The problem isn’t that they were broken, they were deliberately engineered to require maintenance as part of the company’s profits stream. This has nothing to do with technological improvements
@jaclynhinkle3046
@jaclynhinkle3046 Месяц назад
@@longebaneAll machines require maintenance. Think of your car, your computer, your vacuum, etc. You have to take care of your equipment or it stops working. That’s just how it works. In the past people used to call repair men all the time to service their appliances, now people just trash them and buy new ones.
@ruuta76
@ruuta76 2 года назад
I’m Japanese man who learn English. And somehow I reached to this video and watched it 10 times to learn English so far. I don’t even know how big American humbarger compared to Japanese, But I now know how to fix McDonal’s ice creme machine.
@shreayankanjilal
@shreayankanjilal 2 года назад
Not gonna lie, your english is pretty good except some minor grammatical mistakes. How long you have been learning it?
@Jamie1998l
@Jamie1998l 2 года назад
you'll master English before you know it when you're that level of dedicated :)
@definitelyapotato6335
@definitelyapotato6335 2 года назад
That’s amazing man. Keep going
@ruuta76
@ruuta76 2 года назад
@@shreayankanjilal Thank you for your reply 😃 I’ve been leaving English for 2 years. Even if I don’t understand some part of this video , but I feel his passion and love it!
@ruuta76
@ruuta76 2 года назад
@@Jamie1998l Thank you for saying that. I keep on learning English with this video 😁
@LashanR
@LashanR 3 года назад
This feels weird to comment on a video about McDonald's ice cream, but this is the best piece of investigative journalism you've ever done.
@kylemiller6560
@kylemiller6560 3 года назад
I feel so odd. This to us in the industry is just assumed. Its always chalked up to the cost of doing business. Granted it isn't always based on a daily cleaning schedule of 4 hours
@Dear_Mr._Isaiah_Deringer
@Dear_Mr._Isaiah_Deringer 3 года назад
Jeah, but as he alluded to by having to verify all the information he was given… it was given to him on a silver platter… or a paper plastic lined cup resistant to soaking.
@jakezepeda1267
@jakezepeda1267 3 года назад
He put in more work than "real" journalists do.
@lancereaudamien
@lancereaudamien 3 года назад
There is better investigative journalism out there, juste read the hard work of Pulitzer Price winners.
@ayeahe
@ayeahe 3 года назад
It is not a machine that is broken It is CAPITALISM that is BROKEN by greed
@aidyn5916
@aidyn5916 4 месяца назад
Worked at a McDonald’s for maybe 6 months last year, most of the time we said it was “broken” we were out of mix for it, or there was something wrong with the machine that no employee present, even the managers, knew how to fix. Even if we happened to have a really experienced manager on the team, making time to fix the machine would be difficult because we were always so short staffed. So, most of the time, we simply told customers the machine was broken.
@aidyn5916
@aidyn5916 4 месяца назад
It was in most cases easier than just doing the maintenance. When it doesn’t affect our pay at all and we’re already overworked and stressed, we’re not going the extra mcmile
@tabmax22
@tabmax22 3 месяца назад
Even though it’s the franchisee that pays, it should still be in Mcd’s incentive to change the machine supplier. It’s their brand name attached. When customers find a McDonalds with a broken machine, they don’t say ‘oh fuck the franchise owner’, they say ‘fuck mcdonalds’
@fatih910
@fatih910 3 года назад
No wonder johnny was missing for weeks he’s making this quality content
@user-zo9hg4fw3t
@user-zo9hg4fw3t 3 года назад
Ja Bunga Lama Chata
@bobchan1666
@bobchan1666 3 года назад
@@user-zo9hg4fw3t quality "delicious" content
@LeRealJawz
@LeRealJawz 3 года назад
It is...ACCEPTABLE
@mr.neworld2031
@mr.neworld2031 3 года назад
True😂
@dongster529
@dongster529 3 года назад
We got enough fast food low effort videos out there, quality information like Johnny's is always valued. Let him take his time.
@MandJTV
@MandJTV 3 года назад
I hope this goes ultra viral because I feel like that's the only way things could change for the better
@arpankhandelwal7082
@arpankhandelwal7082 3 года назад
A greater truth has never been said
@jacksonbitzer3336
@jacksonbitzer3336 3 года назад
I have a feeling it will!
@queeny5613
@queeny5613 3 года назад
Yess
@andypandy8192
@andypandy8192 3 года назад
go to a nice icecream place that deserves your business
@themexis
@themexis 3 года назад
i want that too, but i also don't want Johnny to get iced.
@luminouslight777
@luminouslight777 8 месяцев назад
I recently began watching your content Johnny and I am hooked!!! I just finished watching the video explaining the truth about dairy and the USDA. (which blew my mind btw!) So when you said there was something to this McDonalds ice cream machines situation I instantly assumed it had something to do with the USDA and dairy farmers lol.
@mrsocko316
@mrsocko316 3 месяца назад
As someone who cleaned/maintained the ice cream machine in my store for 20+ years, I can safely say that 90% of the time it's because a part was damaged/broken and we didn't have a spare. After years of this, I always had spares of everything but the most expensive parts. The cleaning cycle they talk about takes place over night when it's least likely to impact sales, and if the owner/manager was smart, that's when the biweekly maintenance happened too. It got to the point where the owner of the store I was at would call me to go to other stores to fix issues, which could be anything from: a breaker was tripped on the machine and the manager on duty couldn't find it over the phone all the way to me taking the machine apart and finding out the machine hadn't been getting the maintenance it needed and needed to be completely torn down, cleaned inside and out and put back together again.
@AlishaMarie
@AlishaMarie 3 года назад
i never thought i’d watch a 30 min vid about mcdonald’s ice cream but i’m here for it
@buggsubique
@buggsubique 3 года назад
I'm the guy looking thru the comments to find the one key message to save me watching a 30 min video on McD's Icecream machines...
@JoJo-ul4qs
@JoJo-ul4qs 3 года назад
Hey @AlishaMarie same here!
@Nathan-wk9dd
@Nathan-wk9dd 3 года назад
You can skip the first 11 minutes.
@ajuxe
@ajuxe 3 года назад
more like 29 minutes 45 seconds, but I'm not one to judge :0
@nightlysings8791
@nightlysings8791 3 года назад
It's the dang clickbate. Every video is click bate worthy nowadays and I fear youtube.
@michaelskelley6314
@michaelskelley6314 3 года назад
This is another symptom of the larger ‘right to repair’ issue. Farmers deal with this all the time with their John Deere tractors, car owners can’t access the diagnostic computers in their cars, Apple won’t let you swap out a broken battery. Johnny, I think it’d be great if you could tackle this larger issue. It’s a major problem.
@mricardo96
@mricardo96 3 года назад
This is very true
@ValentijnEnJack
@ValentijnEnJack 3 года назад
Capitalism being done wrong, and people believing lies a little too easily
@stevenwirges
@stevenwirges 3 года назад
Totally right
@sophiatomlinson1231
@sophiatomlinson1231 3 года назад
The sad thing is that among all the smartphones, iPhones are still the most reparable ones, because the stuff inside is screwed in and not glued in, which makes it easier for amateurs to take them apart. Planned obsolescence is the worst capitalist invention.
@stevebobmcjocksock4021
@stevebobmcjocksock4021 3 года назад
@@ValentijnEnJack It's consumerism. Many people nowadays will happily fork out tremendous amounts of money for something that won't last a year. It's absurd the amount of wastage is created.
@AwokenEntertainment
@AwokenEntertainment 8 месяцев назад
honestly McDonalds needs to fix this as a corporation, hopefully they see this video!
@steviegallagher1801
@steviegallagher1801 8 месяцев назад
oh at my wendys in 2012-2014 our frosty machines didn't even have screens. the cleaning cycle was done manually. pour boiling water all through that thing, then sanitizer
@charleswasielewski6524
@charleswasielewski6524 3 года назад
Did anyone else appreciate Johnny's transparency on how there's a conflict of interest using a source that has a lot to gain from this story getting out? Especially after the Tom Nichols video I really appreciate this little tidbit. Reporting isn't easy and I really appreciate Johnny's efforts to ensure his stories are as transparent and honest as they can be.
@fierrect6089
@fierrect6089 3 года назад
this
@adrianfletcher8963
@adrianfletcher8963 3 года назад
Ya I feel like Nichols would have roasted him again for sure
@alethearia
@alethearia 3 года назад
I absolutely appreciate this. It is so refreshing to see reporters learning from their mistakes and improving their reporting. It is literally a breath of fresh air in the smog that is modern day journalism.
@DaveFer
@DaveFer 3 года назад
Noted. I would expect nothing less from Mr. Harris.
@liquidignition
@liquidignition 3 года назад
Yeah brilliant journalism imo
@Hillary429
@Hillary429 3 года назад
That Wendy’s employee needs a raise.. she is a treasure
@manz007
@manz007 3 года назад
@@Outstanding_Gal is this oprah
@dontyoushyaway2523
@dontyoushyaway2523 3 года назад
Id argue otherwise
@tibby24
@tibby24 Месяц назад
I am really enjoying your channel. Thanks for the hard work and passion you put into these pieces. Your channel is light years ahead of everything else out there. Glad I came across this!
@PeterK_53
@PeterK_53 4 месяца назад
20 years ago I worked maintenance at several McDonalds and it took me about an hour to do a thorough clean and sanitize the ice cream machine, when properly cleaned the machines were very dependable
@0Clewi0
@0Clewi0 4 месяца назад
20 years ago this particular model just go into market, only new franchises would have this machine.
@TheRealGuywithoutaMustache
@TheRealGuywithoutaMustache 3 года назад
4:49 Wendy's is living up to the status of being the undisputed champion of roasting other fast food chains
@beld3375
@beld3375 3 года назад
Dawn Hoffman maybe you’re just weak
@suey1690
@suey1690 3 года назад
@@dawnhoffman1056 Their burgers tend to be rather greasy, so if you're sensitive to grease that could be a reason.
@beld3375
@beld3375 3 года назад
It also probably depends on where the Wendy’s is cuz quality from different farms can be different or smth
@wholelotta4pf63
@wholelotta4pf63 3 года назад
@@dawnhoffman1056 that’s just you not being able to handle grease ya stomach weak not Wendy’s 😂🤦🏽‍♂️
@beld3375
@beld3375 3 года назад
NoirMog haven’t been to Wendy’s for like 2 yrs, only go to tims
@KhoPhi
@KhoPhi 3 года назад
"the system defeated me" is such a polite way to say, "They've got a gun to my head, my wife and kids are hanging overlooking a volcano, and my parents got a katana pointed next to their forehead! "
@ghostops6859
@ghostops6859 3 года назад
or " bud just keep it down or you'll end up in courts where you'll lose most of your money that you've earned, think about your kids/family "
@coreys2686
@coreys2686 3 года назад
@@ghostops6859 which is basically the same thing that KhoPhi said.
@serioussam209
@serioussam209 3 года назад
yeah
@ayeahe
@ayeahe 3 года назад
It is not a machine that is broken It is CAPITALISM that is BROKEN by greed
@coreys2686
@coreys2686 3 года назад
@@ayeahe capitalism *is* greed. It's the core of its DNA.
@techinformerabdulla8795
@techinformerabdulla8795 Месяц назад
I have never watched a video on some stores ice cream machine broken and I'm enjoying the information. That's ridiculously awesome information presenting. you are one of the best creator i have ever seen ❤
@spongebob-ek1fp
@spongebob-ek1fp 4 месяца назад
Ford , chevy , dodge and harley does this as well. In fact harley sells a product that brand new off the showroom floor needs parts replaced. Ex uncomfortable seats, and steroes you cant hear at high speeds and on and on.
@darrylsmith7528
@darrylsmith7528 3 года назад
Wendy’s worker was savage lol “that’s a McDonald’s problem” 😂
@apepchoko
@apepchoko 3 года назад
Wendys hard humor is legendary dude😂😂😂😂
@Pyromancers
@Pyromancers 3 года назад
Their Twitter must make training vids for employees lol.
@rock3tcatU233
@rock3tcatU233 3 года назад
That's what a declaration of war looks like.
@GDNashit
@GDNashit 3 года назад
Looks like we found who runs the twitter account
@muckerwood
@muckerwood 3 года назад
...And she's a LIAR. I've been to a Wendy's in my town and it's been "broken" SEVERAL times.
@Iyerbeth
@Iyerbeth 3 года назад
No idea why I was recommended this. I kept expecting it to be a joke for a the first few minutes, but ended up so invested in this story.
@g59jdk
@g59jdk 3 года назад
Same lol
@jeffchilders236
@jeffchilders236 3 года назад
Me too but I love ice cream😂
@fakeshemp44
@fakeshemp44 3 года назад
Same... I hoped it was satire...
@Skiller_pg
@Skiller_pg 3 года назад
Im now convinced the government listens to us because my sister has been wanting soft serve ice cream and we usually go to McDonald’s and what a coincidence their ice cream machine isn’t working 🤷🏽‍♀️😑 and now this video popped up😳
@Noah-ge4kx
@Noah-ge4kx 3 года назад
@@fakeshemp44 wake up bud; this is reality. And this is _far_ from the only case where companies have tried to cheat the law of the nation and work together to profit
@sraymond136
@sraymond136 7 месяцев назад
Your videos are so good - I just recently found your channel. So interesting and such great journalism!
@kcinbnavi
@kcinbnavi 4 месяца назад
All machines are made to “break”. I have worked at car dealerships, and restraints. Dealers don’t make money from selling vehicles or ice machines. Most of income comes from working on vehicles or machines. All utilities and machines are made with one concept that is called “FUNCTIONAL OBSOLECENCE”
@sagestubbs3433
@sagestubbs3433 2 года назад
And boom, we all just realized why right to repair is so important in a digital age
@noway5096
@noway5096 2 года назад
pls make this law pllssssss
@mayanmono
@mayanmono 2 года назад
We already have too many dang laws
@laurencerosenthalwinckler4439
@laurencerosenthalwinckler4439 2 года назад
@@mayanmono so... no right to repair your tesla, iphone, ice cream machine and so goes on?
@mayanmono
@mayanmono 2 года назад
@@laurencerosenthalwinckler4439 I agree we should have the right to repair everything ourselves through DYI or through a company of our choosing. I just so sick and tired of everybody making laws there's so many laws out there right now that any of us could be thrown in the clinker at any time for anything! Even if we didn't do anything!
@laurencerosenthalwinckler4439
@laurencerosenthalwinckler4439 2 года назад
@@mayanmono there are several things in game theory and agency theory that... goes against the thinking "it will solve itself alone" in certain cases. Free market is really good, but there are certain edges that need a "certain polishing" sometimes. I believe right to repair is one of them, since the good belongs to the client, he paid for it. I do not see those questions been solved by itself, nor clients emmerging to solve this questions easily through class actions. Sometimes laws are necessary, but yes, I also agree with you, there are waaay to many laws, but still people and business find ways around it no matter how dense the fence is.
@cyanogen7582
@cyanogen7582 2 года назад
This isn’t just about ice cream machines, this is becoming the norm for most consumer products anymore. Cars, phones, farm equipment, and lots of machines these days are designed in a way that doesn’t allow consumers to fix things themselves.
@cjroberts7022
@cjroberts7022 2 года назад
consumer product comunism
@d4s0n282
@d4s0n282 2 года назад
I mean, for some it makes sense, like light bulbs, if they made they best and latest prodect they would 100% go out of buisness
@jaytang3972
@jaytang3972 2 года назад
@@d4s0n282 they make light bulb with 10k hours or 50k hours of lifespan depending on the type. And that's due to physics and it's ok. Nobody is trying to repair their light bulbs either. But for things worth $1k or more, the right to repair is essential.
@G0rdonFr33man
@G0rdonFr33man 2 года назад
But the great Jobs rotting in hell gave us irreplacable batteries...
@michaelsrensen2452
@michaelsrensen2452 2 года назад
@@jaytang3972 Thid did in old days. This Light Bulb Has Been Shining Nonstop For A Whopping 116 Years At Fire Station ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-jx1d3j1IEoI.html.
@ssweeps
@ssweeps 8 месяцев назад
Also, it is like the guy who comes to your house to fix a dent on your car. The tech puts a tent around the area so you can't see what he is doing.
@SubaruWRXStiYamahaR6-AllGone
@SubaruWRXStiYamahaR6-AllGone 8 месяцев назад
This is the way business is done today. We need to start going out of our way to boycott businesses involved in this type of practice and start new companies that focus on supplying superior products that are EASY to service.
@davidbalderston2751
@davidbalderston2751 2 года назад
Franchise owners should consider filing a class-action lawsuit against corporate McDonalds and end this criminal conspiracy, in my opinion.
@ngreat4390
@ngreat4390 2 года назад
Probably have signed away such rights
@valkyriefrost5301
@valkyriefrost5301 2 года назад
@@ngreat4390 - With a really good law firm and $170 MM per year as the prize. I'm sure there's a loop hole somewhere in state and federal fraud laws.
@No0bZiLLa420
@No0bZiLLa420 2 года назад
@@ngreat4390 plenty of loopholes as long as you have plenty of money
@patricks7658
@patricks7658 2 года назад
It's obvious higher-ups at McDonald's corporate are robbing their own franchise owners.
@nickclark18
@nickclark18 2 года назад
@@ngreat4390 you cant sign away your rights when you are being willingly decieved and stolen from.
@mishaa7263
@mishaa7263 3 года назад
I worked at Wendy's in high school. Every night the frosty machine was extensively cleaned and sanitized, actually Wendy's is really clean, they did it because "people come here when McDonalds doesn't work"
@seaneddingfield7220
@seaneddingfield7220 3 года назад
Yep worked for Wendy's right after high school for over a year during the night shift, and yep every single night its the task of the front cashier for the night window to clean the frosty machine.
@kaldo8907
@kaldo8907 3 года назад
I worked at McDonalds right after high school. We definitely cleaned the machine heavily every day. But our machine wasn't breaking like this video talks about. It worked 99% of the time.
@nilavanathi7336
@nilavanathi7336 3 года назад
In what year? (Just curious!)
@user-hg2qi8bl2f
@user-hg2qi8bl2f 3 года назад
Phew! I live in Singapore and the ice cream machines barely broke.
@jessebrook1688
@jessebrook1688 3 года назад
Man, I had no idea that the Wendy's and McDonalds feud wasn't just on Twitter. The machines that are in restaurants should be simple.
@futuramayeah
@futuramayeah 7 месяцев назад
at 1820 we never had a screen like that, we had a separate hot water bin to keep containers of caramel and chocolate syrups, we would clean the pumps for those containers each night. that was a separate set up from the ice cream machine, which was cleaned each night by taking the parts out and washing them. we didn't leave cream in the machine over night.
@MrMrsregor
@MrMrsregor 3 месяца назад
This is exactly the same problem with newer cars, car manufacturers, and dealership strategies
@chappie22X
@chappie22X 3 года назад
As a McDonald's employee, I feel this video on a spiritual level.
@JwadeProductions7
@JwadeProductions7 3 года назад
So don’t fill the hopper too full
@joeruko6361
@joeruko6361 3 года назад
@@JwadeProductions7 lmao
@daimena.cianci2651
@daimena.cianci2651 3 года назад
Appretiate your service. Keep making great double cheeseburgers 👏
@lovely-shrubbery8578
@lovely-shrubbery8578 3 года назад
I worked there and didn't know why lol. Assumed it would overheat.
@purplewine7362
@purplewine7362 3 года назад
@Amperoar M0001 you know there have been people with that surname before Ben Shapiro, right?
@streakermaximus
@streakermaximus 3 года назад
I work at McDonalds. I casually mentioned to the owner that I recently watched a video that talked about why McDonald's ice cream machines are always down. His response, "Because Taylor sucks?"
@lukeh567
@lukeh567 3 года назад
Oh damn son
@samueldavis5895
@samueldavis5895 3 года назад
But you still don’t know how to take it apart and properly clean it... if done properly they work fine
@jameskeefe1761
@jameskeefe1761 3 года назад
Taylor can make a good machine if it wants to but McDonalds has them make bad machines for franchisees as a way to milk the franchisee.
@allengoodwin7043
@allengoodwin7043 3 года назад
Worked at mcd for a while. Knew how to clean it. All the closers knew how. All the managers had access to and used the manual as much as they could. The newbies were not allowed to clean it. Taylor just sucks.
@delilahh3060
@delilahh3060 3 года назад
Facts lol Taylor does suck lol...
@pow1983
@pow1983 18 дней назад
This should have 100s of millions of views! Other videos that are over 2 hours long on this subject don't even cover the real reasons. What a joke.
@richmondekiye1399
@richmondekiye1399 7 месяцев назад
What's funny is that every time I've wanted ice cream from McDonald's, their machine was never broken. This has happened at multiple McDonald's, whether it's an affluent neighborhood or a low income neighborhood.
@jehugarcia
@jehugarcia 3 года назад
this type of video is what the internet was invented for. I couldn't care less about McDonals ice cream machines, but the talent behind this video masterpiece kept me entertained for half hour! Amazing!!!!
@Scottwasnthere
@Scottwasnthere 3 года назад
agreed
@MaximumBan
@MaximumBan 3 года назад
Can't agree more!
@marcladuke6302
@marcladuke6302 3 года назад
wrong. this isn't much talent. it's a damn book report. he just repeats himself with slight variations because he couldn't come up with any better way to finish the story. ok video, weak society
@AntiFreeMarket
@AntiFreeMarket 3 года назад
I agree.
@AntiFreeMarket
@AntiFreeMarket 3 года назад
The part about ice cream machines is entertaining but the talent in this video is also entertaining as well.
@yesitrotamundos2904
@yesitrotamundos2904 Год назад
I wish all journalism was done this way. Followed the money, revealed the scam and got to the bottom of the story. Well done!
@dmtc6913
@dmtc6913 Год назад
The contents are good but the way he delivers is annoying. So often he's blatantly repeating himself just to make the video as long as possible. the guy's got millions of subscribers does he really need to milk it shamelessly? I mean 30 minutes for this, 10 minutes would have been more than enough no? Also it constantly feels like he's just using the story to sell himself.
@Shadowclaw25
@Shadowclaw25 Год назад
if u do journalism like that on big guys, which is happening, youre dead. and that is also happening. dead people dont bring news out, rich people do.
@boondockpaint
@boondockpaint Год назад
@@dmtc6913 Hmmmm....that's all you got out of this documentary? Do you work for Taylor or one of their companies? 🤔 😏 😉
@dmtc6913
@dmtc6913 Год назад
@@boondockpaint nah man. as I said content is good, but it's just sad that he's only doing it to show his hair to the world, and for way too long. It's pretty obvious to the well trained eye, you just need more practice.
@boondockpaint
@boondockpaint Год назад
@@dmtc6913 Nah, I noticed that too, but it's on purpose. I guess you didn't notice that.
@bernarddouthit4647
@bernarddouthit4647 5 месяцев назад
What we’re really talking about here is theft. Taylor has basically been stealing from franchisees for decades. I wish someone would report this to the Federal Trade Commission and the FBI because this is the very definition of criminal conspiracy and racketeering. This is great journalism. Johnny, if you read this I wanted to point out that franchisees aren’t suing Taylor or McDonald’s, nor are they speaking out. This is probably because their franchise contracts are so restrictive and one-sided that they can’t even say a word about this in public, let alone participate in a class action lawsuit. Having been a franchisee (not McDonald’s and not in food) I came to learn what most of the public does not know - that non-disclosure agreements keep the abuses of franchisers out of the news and out of the courts. It is very unfair.
@r0ckybradley
@r0ckybradley 7 месяцев назад
I don't think my local McDonald's has ever had a broken ice cream machine.
@MeredithHawkins
@MeredithHawkins 3 года назад
As a UX designer, I experienced raised blood pressure and an increased heart rate throughout this entire video. I need some ice cream to calm down.
@user-bx9nu8bt5e
@user-bx9nu8bt5e 3 года назад
Better find a franchise that is Kytch powered, Meredith!
@dinkusalgebra6497
@dinkusalgebra6497 3 года назад
same xD having to press two buttons at once ARE YOU INSANE??
@guitarsoloinc
@guitarsoloinc 3 года назад
youre definitely not finding it at a mcdonalds
@TheRealSonicBeats
@TheRealSonicBeats 3 года назад
I'm sorry ma'am but our Ice cream machine is locked
@PatrickAndFriendsPRO
@PatrickAndFriendsPRO 3 года назад
Make sure to go get a wendy's frosty
@ShaunHinklein
@ShaunHinklein 2 года назад
The FTC is now officially involved and I honestly think you are the reason. Thanks
@zicklane
@zicklane 2 года назад
source??
@Fckthawrld69
@Fckthawrld69 2 года назад
@@zicklane just look it up
@jeffshaught
@jeffshaught 2 года назад
@@Fckthawrld69 "just look it up" lol gtfo
@JennyW526
@JennyW526 2 года назад
@@jeffshaught the “source” is everywhere. So I think they were just saying to look it up cuz there isn’t just one source. It’s all over the news.
@HeadInTheCloudsPro
@HeadInTheCloudsPro 2 года назад
@@JennyW526 I think they were just being an asshole. Anybody that replies "Google it" or "look it up" to somebody asking for help, doesn't understand the basic fundamentals of a comment section.
@jodierobertson1139
@jodierobertson1139 3 месяца назад
I hope this guy is safe. Good on him for showing everyone.
@ssweeps
@ssweeps 8 месяцев назад
I know exactly why. It takes a long time to train someone to do the cleaning and maintenance. Hours and hours. It is exactly like your copier at work. It costs a lot of money and time to fix a copier.
@bobloblaw2958
@bobloblaw2958 3 года назад
THIS is what journalism and reporting used to look like, thorough dig through the trash kind of reporting. Well done sir, subbed.
@berndbernd3464
@berndbernd3464 3 года назад
Not all is lost. Veritas is a thing.
@destroyerwill6122
@destroyerwill6122 3 года назад
modern day Muckraker
@designerz1013
@designerz1013 3 года назад
yessiii indeed
@tnlone
@tnlone 3 года назад
Exactly, I remember when 60 Minutes, etc. would do this (before all news became worthless propaganda). It was so much fun to watch and learn about obscure topics like this.
@dickrichard626
@dickrichard626 3 года назад
What are you talking about? This barely even worth the half an hour to watch it. He could have made a 5min video that outline the premise and I would have been ok with that...
@ringtoss8975
@ringtoss8975 2 года назад
Now do one on ink cartridges for printers. That shit is crazy.
@devankmittal8311
@devankmittal8311 2 года назад
What happened to them?
@aparnakolli7188
@aparnakolli7188 2 года назад
What about them?
@prathamyadav2508
@prathamyadav2508 2 года назад
@@aparnakolli7188 Austin McConnell has done a video about it. Check it out, it's really good
@poisonthewell00
@poisonthewell00 2 года назад
@@prathamyadav2508 no it’s been removed !!! Seems real suspect 💀
@prathamyadav2508
@prathamyadav2508 2 года назад
@@poisonthewell00 No, it's still there. Type "Ink Cartridges are a Scam"
@el.bincherinos4537
@el.bincherinos4537 Месяц назад
It’s weird, I live in Australia and I’ve never had a McDonald’s employee tell me their ice cream machine is broken? Maybe we just are in deep need of ice cream bc of the heat so they refuse to let the machines break down for even a second 😅
@YouTube_Handler
@YouTube_Handler Месяц назад
One of the best investigative reporting stories I’ve seen in a while. Great job. No wonder no one watches the lazy Legacy media anymore. They spend millions of dollars on producers and production and still can’t figure anything out.
@FernandoHernandez-jw4yy
@FernandoHernandez-jw4yy 2 года назад
You know who this also hurts A LOT? The employees getting yelled at by customers.
@locacharliewong
@locacharliewong 2 года назад
Thanks to the Karen n Kenny and their children?
@incredible5587
@incredible5587 2 года назад
yeah i feel bad when i yell at them its sad
@raztox3050
@raztox3050 2 года назад
@@incredible5587 the fuck? Why would you yell at them?
@momomtony
@momomtony 2 года назад
@@raztox3050 i believe it was sarcasm lol
@rodneystanger1651
@rodneystanger1651 2 года назад
@@locacharliewong More like Karenshey and Kaneqwah from what I've seen.
@joshuaklarr3438
@joshuaklarr3438 2 года назад
Franchise owners should file a class action lawsuit against McDonald’s and Taylor for conspiring together to defraud them.
@sp1nrx
@sp1nrx 2 года назад
That's probably already happening. The can of worms has been opened for McD & Taylor... the Feds are now investigating along with Kitch'es lawsuit of industrial espionage against Taylor. Nothing good for Taylor and McD's
@BIGJ03SGPHS
@BIGJ03SGPHS 2 года назад
McDonald's will probably just cut their contracts if they try to sue
@Murf181
@Murf181 2 года назад
@@BIGJ03SGPHS McDonald's can't cut it's contract with all franchises.
@TomStorey96
@TomStorey96 2 года назад
@@BIGJ03SGPHS And shoot themselves in the other foot at the same time?
@firelegend8070
@firelegend8070 2 года назад
@@Murf181 yes they can actually you sign a contract with the franchise owner. The owner of McDonald’s itself and you abide by the rules in it.
@MsCartman74
@MsCartman74 5 месяцев назад
This is also an example of one hand not knowing what the other is doing and an unwillingness to invest money. At a higher level of corporate at McDonald's it's a negative to have the corporate brand associated with poor customer service. But they arent feeling the cost because they don't have to pay to fix the machines and they don't want to invest money to change suppliers and train employees on new machines. There's also a mindset that every franchise has to be absolutely identical, the ice cream you get (or in this case don't get) has to come from the same machine to be identical, so they're willing to have some be down to maintain that uniformity. The final reason, though, is that it's annoying for customers, but it's not annoying enough to push enough people to switch to another restaurant at a number that matters to them. People accept the crummy service and go back anyway.
@misuyikillu
@misuyikillu 8 месяцев назад
i love how it would say ''beep'' in subtitles when really there is no censor
@vdiitd
@vdiitd 3 года назад
I never thought some day I would be watching a 30 min documentary on McDonald's Ice Cream machines. And I'm lovin' it. 😅
@ferolsellon7749
@ferolsellon7749 3 года назад
I lost it at the slogan use 🤣🤘
@dio.2115
@dio.2115 3 года назад
I see what you did there
@juanda1995
@juanda1995 3 года назад
Loved the pun, man 😂😂
@emeraldfinder5
@emeraldfinder5 3 года назад
@@juanda1995 I’m so sick of you punsexuals ruining a good thing
@penguinpingu3807
@penguinpingu3807 3 года назад
Arent all we?
@joenorton2070
@joenorton2070 3 года назад
"ya right johnny, i'm gonna watch a 30 min video on ice cream machines" 30 min later... "time to burn the whole system down"
@Patrick_Irving
@Patrick_Irving 3 года назад
Lemme know what gas we're using, I'll supply.
@gingerleegirl6697
@gingerleegirl6697 3 года назад
I wanna open an ice cream shop right beside every McDonalds.
@sarcasm1015
@sarcasm1015 3 года назад
@@gingerleegirl6697 brilliant
@mfcRogue
@mfcRogue 3 года назад
Funny thing is this is illegal in the EU. Hurray for Block Exemption
@tjnaptown6362
@tjnaptown6362 3 года назад
@@gingerleegirl6697 you going to be rich
@sellmav
@sellmav 8 месяцев назад
The good news is - you couldn’t pay me to eat anything that comes out of a McDonald’s
@carlasheridan5419
@carlasheridan5419 6 месяцев назад
I was a manager for McDonald's from 1997 to 2003 and I can attest to the ice cream machines being down almost half my career
@77ZURY
@77ZURY 3 года назад
I died when he asked the woman at Wendy’s if it was hard to clean the ice cream machine. “That’s a Mc Donald’s problem. it’s easy, they’re just lazy”😗💅
@pamelakillian6637
@pamelakillian6637 3 года назад
That's what I say. They're too lazy. A McDonald's employee told me she has to go.to.another store to clean the ice cream machine because they're too lazy to clean it.
@sheltiemomstefanie2564
@sheltiemomstefanie2564 3 года назад
I worked for Burger King. Shake machines basically same thing. They are easy to set up and easy to clean. Lazy employees and dumb employees
@emfamous8102
@emfamous8102 3 года назад
Damn right lazy! Cleaning that machinw is as simple as changing battery remotes.. SMH
@cdpond
@cdpond 3 года назад
Except, for you and Pamela, Sheltie and TS, if you'd bothered to watch the entire video and understand what the root issue is... it has zero to do with the employees. It's an issue about collusion between McD's and one of their backroom buddy preferred supplier relationships.... one that depends on 25% of the manufacturer's revenue stream coming from fixing the crappy machines they franchise owners... by contract... have to install in their McD restaurants. No amount of effort or dilligence performed by employees will address the problem that stems from having to use POS equipment that Wendy's and other burger joints don't. The franshise owners should launch a massive class action against McD's and Taylor to clean up this mess. Hit them where it hurts. In the corporate pocketbook. Until that happens, everyone except McD's and Taylor corporate suffers.
@sheltiemomstefanie2564
@sheltiemomstefanie2564 3 года назад
@@cdpond so it’s Taylor’s machines ?
@Mapdotnowhere
@Mapdotnowhere 3 года назад
Nothing surprises me anymore, however, this is mind blowing investigative journalism! Thank you for being authentic
@mariokarter13
@mariokarter13 3 года назад
Capitalism is the guy that saw the problem and invented a solution. Corporatism is McDonald's shutting him down to protect their business partner's monopoly.
@randombloke165
@randombloke165 3 года назад
@@mariokarter13Corporatism is just a later stage of capitalism.
@deeh6457
@deeh6457 3 года назад
@@randombloke165 ok I will bite what’s your big never been done before idea 💡? I’ll wait....
@randombloke165
@randombloke165 3 года назад
@@deeh6457 I don’t know what you’re talking about.
@guillermoelnino
@guillermoelnino 3 года назад
actual journalism these days is always mind blowing
@visualonestudio
@visualonestudio 8 месяцев назад
When living in Los Angeles the machines usually worked. But a franchise owner told me because since it's hot here, the "guy" comes super quick (he used technician though). You can't have a broken ice cream machine when people want ice cream.
@bcadventure8832
@bcadventure8832 7 месяцев назад
We need a follow up video now! I remember when kytch came out and was making waves in the food industry. Follow up would be great!
@spiffybb
@spiffybb 3 года назад
When I worked at McDonald’s years ago, my head manager was smart and hired an ex Taylor employee to be our stores maintenance guy. He knew how to deal with all the machines and he was paid by the hour every night 8 hours. He made full time wage and our store was mint!
@MrXTeKkNo
@MrXTeKkNo 3 года назад
respect i hope you grow wealth
@makemecry6604
@makemecry6604 3 года назад
im sure taylor updates the system regularly to make sure that ex employee cant go work in mcdonalds to do that. That employee is probably useless now since they updade the systems
@spiffybb
@spiffybb 3 года назад
@@makemecry6604 that was partially true, but when you know someone that knows how to keep the levels in check and do the deep clean, your stores ice cream stays great! And you’re less likely to have to call a technician
@makemecry6604
@makemecry6604 3 года назад
@@spiffybb yeah that true!
@TheSilverwing999
@TheSilverwing999 2 года назад
@@makemecry6604 Kinda true, but also not. An ex employee would know what most of the error codes are caused by such as overfilling of the machine
@BoomTssClapTss
@BoomTssClapTss 3 года назад
Is anyone else feeling delighted just imagining the emergency video call meeting between the Taylor and McDonald's PR teams that happened as soon as this video dropped
@patrickhenry948
@patrickhenry948 3 года назад
.........a broken machine drove me to Wendy's for ice cream over 10 years ago, ...I've been going back to Wendy's ever since .......for everything, even though it's further away. I have no need to visit McDonald's. I would probably visit Chick-Fil-A, but I can't get close due to the unbelievable crowds and long lines.
@darknessblades
@darknessblades 3 года назад
only the American branch of it, The European branch would be like, FINE you can use that device, if we ban you from using it we get fined by the European union, and risk getting banned from operating there
@morreg5728
@morreg5728 3 года назад
This video is most likely not going to change anything
@coolhandluke1503
@coolhandluke1503 3 года назад
@Outlawed and wanted by google European Government?
@isaackangas6921
@isaackangas6921 3 года назад
McDonalds corporate doesnt care.They dont lose any money. Its the franchise owners, who have already too deeply invested who bear the cost. No one who can do anything cares, nothing will change.
@AnimationByDylan
@AnimationByDylan 8 месяцев назад
Years ago my young family went to McDonald’s to get ice cream and the lady at the drive through says, “Shake-y no make-y.” We use the phrase to this day, 10-15 years later. That was my kid’s McDonald’s moment.
@Sffker
@Sffker 5 месяцев назад
industrial mechanic here. This is not out of the norm in industry. Many companies would rather you call them for service then do it yourself. Hitachi is a big hitter on this. Many of the troubleshooting solutions in their manuals are contact service. And basically, to a lesser degree, in plant, us mechanics are “the guys” that operators call. Even us guys have guys. So, from the perspective of “the owner”, or say in my situation, a supervisor, lead, or operator themselves, definitely should not have access to fixing the problem themselves. If it’s simple, then by all means. Though I do think if it’s simple enough, someone would have figured it out themselves by now. Find the i/o layout and ladder diagram. You have that, you know a lot.
@dillonsmith346
@dillonsmith346 3 года назад
Never in my life did I think I would watch a half-hour long video on an ice cream machine.
@AtlasCompleXtheProd
@AtlasCompleXtheProd 3 года назад
I never thought an ice cream machine could have such a thick plotline behind it!
@ZackGoes
@ZackGoes 3 года назад
I feel bad for the guy who bought an $18k ice cream maker for his house (as a flex), but it’s always breaking.
@NecrochildK
@NecrochildK 3 года назад
As long as he's not using the same make and to run a McDonald's, he's fine.
@Ahmad-ug9qs
@Ahmad-ug9qs 3 года назад
Only the specific mcdonalds machine breaks. Not all made by taylor.
@UnRealistic.
@UnRealistic. 3 года назад
F in the chat
@drayke8886
@drayke8886 3 года назад
@@Ahmad-ug9qs also they now allows to use other brands like carpigiani (in my country anyway) so idk if it's USA problem. Btw the wendy's worker is wrong, they clean every night only top and I guess twice a month inside.
@Ahmad-ug9qs
@Ahmad-ug9qs 3 года назад
@@drayke8886 ok.
@rubenhernandez1608
@rubenhernandez1608 Месяц назад
When Adam Smith called for “Free Markets” he was talking about entrenched laws that helped maintain CAPTURED markets or the lack of legislation that could prevent them (with regard to agriculture and industry). He also saw that once a monopoly came to be - they would raise prices while offering ever more inferior quality. Johnny Harris’ report on McDonalds nails it. It would great to see similar reports on this theme. One suggestion: HP printers - and how they program their printers not to work with other ink supplier cartridges.
@7deepbreaths.sounds
@7deepbreaths.sounds 5 месяцев назад
🤣YOU ARE A BOSS for doing a video on this!! I thought I was ALL ALONE...turns out, this is a whole nationwide THING!! Thanks Johnny Harris!!
@CapitanCarter
@CapitanCarter 3 года назад
You know what I appreciate the most out of this video? Johnny declared the conflict of interest with his source and independently verified it all.
@plipplopperz3928
@plipplopperz3928 3 года назад
ikr? big fan of anyone who values fact checking over confirmation bias
@saryakan
@saryakan 3 года назад
I don't see any links or sources in the description however. Without a way for third parties to verify everything, declaring a conflict of interest and stating you verified it independently is just as good as your word.
@ThatDudeDeven
@ThatDudeDeven 3 года назад
@@saryakan link to what? a technicians manual he's not supposed to have? or the software he's not supposed to have?
@mickmccrohon
@mickmccrohon 3 года назад
@@ThatDudeDeven Just to avoid confusion, are you saying all his claims of corporate malfeasances are irrelevant because he used company manuals and materials to prove his conclusions?
@ThatDudeDeven
@ThatDudeDeven 3 года назад
@@mickmccrohon no. thats sort of what the guy I was replying to was saying?
@nelsonraley
@nelsonraley 3 года назад
“Wait... so it’s all a Right To Repair issue?” “Always has been.”
@moulikshrivastava8157
@moulikshrivastava8157 3 года назад
Louiss Rossman has entered the chat
@nelsonraley
@nelsonraley 3 года назад
@@moulikshrivastava8157 “Heyeverybody”
@XA-lm5oz
@XA-lm5oz 3 года назад
Thank you!I didn't want to watch a whole video of some BS. Now I will watch it now that I know it's not a stupid reason.
@cafeandfeld
@cafeandfeld 3 года назад
Underrated comment
@BloodAsp
@BloodAsp 3 года назад
Up you go, bump!
@danwake4431
@danwake4431 7 месяцев назад
when i worked at mcdonalds in the 80s, if the o-ring slipped and it started leaking ice cream during the day, we would just take it apart and clean it right then and leave it apart the rest of the night. It was a time consuming portion of closing and no one wanted to do it. a good crew could close in 20 minutes and go home if you didnt have to clean the ice cream machines as well. it got to the point where maybe sometimes someone would loosen one of the big stainless bolts until the ice cream would leak out maybe an hour before close, then we would go 'oh nooooo, the ice cream machine broke. oh well, lets just take it apart and clean it for the night' so it didnt add time to closing. i remember a couple times just after that would happen, a whole bus load of high school kids would come in after a game JUST for ice cream, the crying and screaming was so satisfying when we told them there was no ice cream. Truth be told, aside from the o-ring slipping out of place from time to time, the machines themselves never actually broke down. the image of the machine at 9:15 is the model we had.
@user-gi3lt8lg7v
@user-gi3lt8lg7v Месяц назад
😂 thank u my man, it's the first time I watched a documentary and laughed at the end, u're amazing,and u do a lot of research to tell people nothing but the truth
@tunnelsnakesfallout3635
@tunnelsnakesfallout3635 2 года назад
"Do y'all's ice cream machines break down often?" Wendy's- "No. That's just a McDonald's problem" Lol 😂
@sashatiana-alize6186
@sashatiana-alize6186 2 года назад
Lol
@minacapella8319
@minacapella8319 2 года назад
Wendy's is so snarky towards McDonald's
@DrickRT
@DrickRT 2 года назад
Wendy's don't need Twitter to roast lmao
@detoxorg
@detoxorg 3 года назад
This is how journalism should look like. BRAVO!!!! Amazing quality!
@petetrask8121
@petetrask8121 3 года назад
I agree! Is there a channel that doesn't have McDonal's commercials? No. That's why they don't do stuff like this.
@kidvicious2227
@kidvicious2227 3 года назад
Wish the msm reported like this
@teagananderson1258
@teagananderson1258 8 месяцев назад
So are we going to talk about how one of the creators/sales people of Taylor is the one who franchised McDonald’s? It’s not an accident. His name is Ray Kroc
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