The REAL Reason McDonald's Ice Cream Machines Are Always Broken 

But the cleaning cycle must really be done every single day?

thanks for actually caring👍

@@frankstrawnation Probably yes. You have dairy products with a high sugar content being churned in there all day. The machine has hot and cold components, so there will be warm spots. Even if there are not visible contaminants, it's best for everyone involved that they are frequently cleaned to clear out constant bacterial growth.

@@frankstrawnation yes, everyday.

Not all heroes wear capes. /Salute

Yep that is why they do it. They’ll set a cut off time and shut down the machine so they don’t have to clean it during closing, and it’s easier to just say it’s broken instead of saying “we don’t want to stay here till 1 in the morning cleaning this thing”.

Get a better machine the fuck

Bingo

That particular model of Taylor doesn't get cleaned in that way.... so somebody is lying....

I have worked there too and was about to comment on the same thing

Watching the little montage of cleaning the machine parts brought me back to when I worked at a convenience store that sold slushies.. They were called Frosters (Mac's, now Circle K) I was one of the people who knew how to clean the machines. After a while it got to the point where we couldn't get the proper products to clean/replace the rings.. Very annoying. We had a four barrel machine. I was told to do one a week. Other stores would sometimes call me to go in and clean their machines.. lol

Then dont work at McDonalds dipshiitt. They are supposed to sell Ice Cream so you being lazy should be a you problem. Not a everyone that comes to McDonalds problem.

Not at all. Most people don't want to fix their devices, they prefer to buy new ones. This happens because: 1. they don't want to spend their time trying to fix their electronics, even if the repair is not complicated; 2. the cost of the repair is too high if they let the task to be done by professionals; 3. electronics become obsolete too quickly, so very few people want to have devices with five years old or more, even if they're still working properly.

​@@frankstrawnation right to repair affects more than just your personal ability to tear down a machine to repair it--it also makes it a requirement to provide any sort of tools or materials needed for third parties to repair it and allows them to in some cases in the first place. Right to repair is important even if you personally will never repair a device.

@@frankstrawnation sounds like corpo bootlicking to me bud. You are saying that having cheaper repair shops shouldn't be a thing?

​@@frankstrawnationPull that boot out your throat corpobro

​@@frankstrawnationThe right to repair is not only for electronics, what if you want an OEM part for your car and the dealership won't sell it to you unless you fix it with them or their authorized mechanics is a real possibility and that's exactly what Apple, Tesla, John Deere etc and doing, denying you access to the parts you need so the have you under their thumb, the product is never really yours...wake up!

Diary Queen uses the same type of machine

@@massmike11 yeah but they actually keep theirs working

​@@massmike11theres works dipshiitt.

@@user-qb9fv3bf2d not only rude, but incoherent.

LOL for reals they always have it running, so its mcdonalds issue

Yeah but outside the US franchises though, that might be a tad more different. If not completely different.

This might shock you, but opening a business does not magically entitle you to success lol

Its not only McDonald's it's growing swathes of the economy

Wendys uses mostly Taylor models.. not the same one as McDonalds though. No idea why theirs never seem to break down, I am regular Frosty consumer and I've never once encountered a "broken" frosty machine at a Wendys in my entire life.

frosty always broken too...dairy queen rules on this

Yeah places like braums

Hey hey hey, you can not come in here using common sense like that 😂

At $18,000 each, that's an expensive redundancy to have, especially considering ice cream is a low profit item for McDonalds.

​@@Hathurand probably no space for a second

I'd think a better fix, would be a better designed machine that's easier to clean.

@@laurenmp7486But then the store could do it themselves and Taylor couldn't charge extortion-rate fees to fix it. It's not in Taylor's interest to make it easy to clean or fix.

I work on those also,every 14 days is when it has to be completely taken down and washed if nothing else happens before or one of those managers doesn't screw it up.They can be sensitive machines and if it is set to be serviced by a tech from a contractor,it is set for cleaning every 28 days...and the techs do a really bad job at maintaining them.

I guess it doesn't happen in Europe, then.

probably because europe is, hopefully, far less of a coprorate ruled dystopia than america

"Shrek shake" say that five times fast

Corporate greed and corrupt politicians on both sides letting these greedy soulless corporations do whatever they want

They already did Arby's 3 months ago.

Sure ok

There's a whole documentary about this machine on RU-vid, it's really interesting.

Thank you for pointing that out.I work at McDonalds as a maintenance person and I have told the very same things to so many managers and crew people over time,I just skip doing it anymore and just tell them,"Ok,just leave it alone,I'll get it going again before I go home."

The issue with the machines is not that they go down, it's that the error codes are specifically engineered to not be worth a damn and force a service call to the local Taylor maintenance guys. The 3rd party device at the heart of the lawsuit did nothing more than give a proper diagnostic code to let you know exactly what was wrong with the machine. Effectively, the McDonalds ice cream machines output is like the check engine light on the car, while the Kitsch device was the equivalent of the meter that the guys at Autozone use to diagnose the problem. Taylors sells ice cream machines to multiple fast food places in the US, and the others don't have this problem specifically because they do not have an exclusive maintenance agreement with Taylors and so their machines throw useful diagnostic codes.

I worked at two different ones, in 2014-15 and 2016-8. The inside of those machines are absolutely disgusting...

Or the cheese

@@timbrummer7401 you mean the cheese that doesn’t melt? I always found that bizarre

@@jupitermichaels Yup, I remember that all too well. It was bizarre as hell. I would work opening and see stacks of cheese left out by the night crew and see that it was a little soft but kept it's shape

@@timbrummer7401 and shiny! Don’t forget how shiny and plastic-y it looks 🤣😂🤣😂

True,I clean the machine at my location as a maintenance person also,and sometimes have to help other locations and the other stores do not know what they are doing or they just let it go and dump it off on a technician($$$) or someone like me to get theirs clean and functional again.

I am a qualified lesbian

Filipino Mechanics!

in Europe, McDonald's franchisees probably get the approved Italian machine.

Truth

They shouldn’t have those machines or ice cream on the menu at all for that matter.

So exactly what the video just said? Uh and this isn't WHY they break now is it?

Dude just watch the whole video

he'd probably think it's a kroc of shit haha just playing on the name here

@guyk768 I think he would sooner react to his biography movie about himself first before thinking about his franchise.

@@dutchdykefinger Good one.

But what is the problem in cleaning these machines? Is about the chemicals used for the task? Is something dangerous or extremely complex? Or is just tedious?

@@frankstrawnation Well, you bust your butt all day pumping out orders, do you think someone wants to spend 3-5 hours cleaning the thing at closing when they have the rest of the store to clean as well? It is a long process, you have to take it appart and clean a million little pieces, run it through a cleaning cycle, reassemble and so on. It is just a added hassle. On top of that, the machine makes a sticky mess everywhere, syrups, ice cream, milk, toppings, ect... That stuff gets everywhere, behind the machine, on the floors, countertops, and just adds to the hassle of the daily maitenence.

The Indianapolis Colts dodged one hell of a bullet on that guy!

Or when you have to wait in line for the rotisserie chicken at Costco

I’m the horse with no name.