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Its ok, hes aussie, his lineage fought the emu wars and survived. A bomb would be a pleasurable side activity during the hell that is swooping season in 3 months.
I remember they literally sent out a box, inside another box, inside a final flameproof box - and a pair of gloves for handling the phone when the recalls happened. It was insane😂
At least Samsung had the guts to take the blame and recall. Meanwhile, Apple would say you are charging it wrong and release an update to stop charging at 80%
@@AndreVictorGoncalves Samsung knew there was a battery problem in the note 7 but they still released the the note 7 why because they always want to release there phones before the iPhone that's why the galaxy s always gets released in the beginning of the year and the galaxy note later in the year just a few most before the iPhone realise
There’s an image floating around on the Internet meme space, of a Note 7 with a wallpaper of a claymore mine stating ‘FRONT TOWARD ENEMY’ Dank humor at its finest.
Had a Note 3, Note 4, and Note 8. Really wish they still made them with removable batts, headphone jacks, and microSD slots; it's a "phablet", you've got the space!
I worked at TMobile when this phone came out. Dealing with the recalls was insane. Each one had to be put in a special bag and specially picked up and the amount of customers that were upset and wanted to keep it anyway was even more surprising. After the second wave they forced updates to all the phones to limit performance so they’d HAVE to bring it in.
I had one of these before. Back then, I kept my phone charging in the living room instead of in my bedroom to keep myself from goofing off on it when I should be sleeping. I woke up one morning and found that the battery had expanded like a balloon and melted the case of the phone.
I used to sell phones during this era. My Samsung rep came in the store, so me being a smart ass asked her how it felt being in the grenade business. She slammed her hand down on the counter and loudly and firmly said “they are incendiary devices”.
"They are incendiary devices". I had fucking died but not without first giving the thumbs up to the rep! Died of laughter or shear shock if the rep was serious and angry about it. Hard to tell exactly ho the rep was on the scale from serious - joker. No for real if the story is true what a stand to take as a rep for the product! Calling it a grenade and the rep have to point out was it actually is XD
@@TheDiner50 she was the best phone rep I ever had. She was fantastic and normally a soft spoken woman. Hearing her get so loud was a shock and hilarious. I was seriously taken aback. She was genuinely good people. When my store was closing, she tried to help me get a job with her. She was awesome and one of the few people I miss from that place.
3:30 I remember taking a trip that involved 4 different airports and 8 different planes back in late 2016, and the amount of signage/messages about the Galaxy Note 7 being banned from use on any and *all* airplanes was insane. What a crazy time to be alive.
@@nachiopistachio in cabin fires are one of the most dangerous things that can happen to an airplane, behind I guess like both of your engines falling off
@@thecompanioncube4211 and when did I say otherwise? I’m sure keeping the ban around after all these years makes sense since it’s still “just a phone” at first glance
@@thecompanioncube4211 "Please be advised everyone we may be experiencing slight turbulence in a moment, it appears that both of our engines fell off the wings." *Seat belt sign illuminates*
I got the chance to play with a demo model in the store back in 2016 Before the fires started, it was the most amazing phone we had ever seen. So futuristic at the time and so high tech! My stepfather was almost certainly going to purchase one to replace his aging note 4, however the fires started and for obvious reasons that never happened. Still think it was a huge leap forward in smartphone technology for the time and might be underappreciated due to its short life and reputation.
Too bad nothing these days will ever be ground breaking because everything new that’s being made is the same old thing or that it no longer surprises me like it did back before Covid
I literally remember seeing the first recall signs at costco, the signs saying they were "fixed" and then another sign after saying that there getting recalled again. Good times.
I went on a flight in Oct 2016 and there were signs everywhere, announcements in departures and on the plane that if you had a Galaxy note 7 you either handed it to security or you didn't get on the plane.
At least Samsung had the guts to take the blame and recall. Meanwhile, Apple would say you are charging it wrong and release an update to stop charging at 80%
I use bluetooth headphones a lot but I really need expandable storage in a phone, so I'm super pissed about the microSD being gone. In 2023 that means you are limited to budget phones or very rarely mid-rangers
Upgraded from a Xiaomi Mi 8 to a Redmi Note 11 recently. I read about its features and was surprised that it hat both a headphone jack and a microSD slot. But I still didn't buy headphones with wires on them until I actually had the phone in my hands. Even with the advertised headphone jack I was still sceptical.
I worked at a cellular provider when this happened, but luckily ended up on paternity leave during this whole debacle and didn’t have to deal with the headache of the recall 😅
So was I. People would get mad when you suggested they had to return them. There were so many holdouts. When we sent them back we wrapped them in bubble wrap individually and put them in a dangerous goods package. Also when airlines started telling people not to use them they were saying “Samsung 7” and people were repeatedly conflating them with the S7, so it really hurt Samsung sales in general.
@@MrOceanographer my coworkers lovingly named those the “bomb boxes” haha. They had that thick fiberglass looking fireproof padding. He sent me a picture of our back room just wall to wall with those boxes. They sent the last ones back literally the day I came back from my leave 😅
I remember this, mostly because I had just bought a Samsung Galaxy S7 right before this story broke. So I had a little panic as I had to double check what model I had bought to make sure I didn't have the fire hazard, and then had to explain that to friends and family who were like "oh no you have a Samsung that's not the one that catches fire is it?"
I had a Note 7. Well, I guess I had 2 due to the first recall. It was great, as long as you didn't care about the possibility of spontaneous combustion. Samsung (supposedly) spent a lot of time and resources to figure out what was happening with the batteries after the second time. There are pictures of a warehouse filled with charging Note 7s that they set up to figure out what was going on.
I would LOVE to hear you speak on the AT&T Quickfire. It had a proprietary charge port and was a "smartphone". The charge port could be put in backwards and it wasn't meant to, and it caught fire. The QUICKFIRE CAUGHT ON FIRE.
I had this phone, and I absolutely loved it. (And it was a "safe" version too) I of course returned it, but i was legitimately sad about it. I got an S7, and though that was a flagship, it really felt like a step down.
9:47 Samsung Electronics is one of many companies under the Samsung brand. They also feature automobiles, heavy industries and even defense. The Samsung logo in that cookbook was one of their previous logos, where it featured three stars besides the Samsung name, so it is a Smasnug product.
If you're into bot fighting like one of my friends is, they can have massive lipo fires. It's always scary when it happens bc a lipo fire can be quite hard to put out, releases toxic gas, and will explode everywhere if you put water on it!
A colleague of mine had one burn their hand and he lost all feeling. The hand looks fine now, maybe a bit off color and it is usable, he just feels nothing.
I've witnessed li-po batteries go up in smoke and flames at combat robotics events, and it's already a hell of an event. I can only imagine the terror of a similar event going off in your pocket or your hand. It's amazing to see relics like these still out and about
I worked for a third party, installing demo Note 7’s at different retailers in the US. At one point, I had 3-4 of these in my closet, ready to install the next week. Bit scary to think what could’ve happened!
I was working at a well known UK phone retailer at the time of the Note 7 recall, we were offering to either release people from their contracts plus a full refund or exchange for literally any other phone they wanted and some people still held out. We had special fireproof boxes to send them back in as well
Maaan, I had this for a week, loved everything about it, and had to trade it in and only could only get either an s7 or an s7 Edge. I went for the S7 Edge and it was a piece of hot garbage, which I'm still salty about to this day lmao.
I happened to own one of these during the airline ban, which was a very awkward situation considering I worked (still do) as a flight attendant for Aer Lingus. One of our pilots just happened to have a new S7 they were planning to use for emergency purposes and offered to replace my phone with it.
This will be such an artifact one day, it has all you want from a collectible - great quality, great design, great story and very technical and tragic reason to be very rare and increasingly rare
Also when you consider how many were recalled and how many exploded, this is only going to get rarer... unless collectors and owners never turn theirs on, more will explode over the years. There are probably a bunch in peoples' drawers that will get thrown out too
I think it will became valuable because of meme potential. Lots of things over the years had these qualities but never became collectible or valuable. But Note 7 was a very public failure during the Internet era and Zoomers remember it. Le memes will make it valuable. Really, the worst type of collectible.
This literally almost destroyed Samsung’s reputation, i remember when this started happening. Nobody wanted to touch a Samsung for at least a couple of months. I’m honestly a bit surprised Samsung is still doing so well after that, it really was that bad. Pretty sure Apple gained a good amount of sales that year. Some people have a few of the Note 7 that weren’t returned to Samsung during the emergency recall iirc. Samsung sent an update to all Note 7s that prohibited the phone from charging as mentioned in the video.
a big thing to consider here is that Samsung isn't some small startup company that was figuring things out; they're a multimillion dollar chaebol that has some of the strongest control over South Korea's economy. There are few excuses. And their other stuff is mostly middle of the pack. Our family's Samsung front loader burnt out a heater filament after just 7 years, and I had to fix a wiring issue last year by knocking a connection with a screwdriver handle. A friend I know who works at Best Buy says Samsung TVs are the ones that get returned the most with problems. That said, it's interesting to see how an appliance maker's side gig got big enough to go toe-to-toe with a trailblazing high-tech electronics company. And for what it's worth they do make some cool looking stuff, and I'd trust their stuff more than any no-name generic crap. While I was researching Samsung when people started making serious comparisons between the iPhone 5 and the Galaxy SIII, I thought it was funny that they also make washing machines, TVs and refrigerators.
I wouldn't recommend a water-based fire extinguisher. Water and lithium fires are a recipe for disasters. Some foam ones are OK, but ultimately dumping a bucket of sand is a way saver way of dealing with burning electronics
Something worth keeping in mind is that lithium batteries expand over time (see: the Ipod Nano screen issue), and that makes them less effective and more dangerous. So if the phone was exploding at record rates [In The First Month], think about how dangerous they would be a year or three out. There's a reason Samsung bit the bullet on recalling these things.
I held onto the second one they gave me. They eventually released an update which limited it to 60 or 70%, and warned you that you needed to give the phone back to the carrier. I held it, until the carrier sent people to my house to collect it. Looking back I was really stupid for doing that.
7:54 we still do.... they dont have as many popups anymore but all of the useful features are hidden or removed i prefer something like google's (obviously, the best since they make both android and the phones) and moto's (base android with very minor changes that add useful things like gestures and audio equalizers/dolby atmos)
Wife was one of the coordinators for the recall for these through roadhound (no shock that Samsung outsources even the recall). She often mentions besides the 15 hour days, she remembers once she was not able to log in remotely one morning and was getting no response from the shop and she was genuinely concerned that the shop would be a crater when she got in. It wasn't, aparently Samsung did a portal update and didn't mention it. She still has all the excel sheets for the recall on her MS surface.
I had a Note7, it truly was the best phone ever. The funny thing is that the S7 Edge that I got as a replacement had a verified battery issue that I noticed as soon as I got it. It got hotter than my Note EVER got. Just odd, not saying that it wouldn't have eventually been a problem.
My favourite phone was the S8, really good phone but sometimes the battery would get so hot it'd hurt and could use it as a little mini heater if out in the cold😂 Eventually it broke for an unrelated issue so maybe they made them withstand higher temperatures?
My hands always went numb from the heat that my S7 would put out. The Soc would reach 90c and the battery would reach 45c. I'm assuming the chassis reached the same temperature as well since it was genuinely uncomforatble to hold. It's a shame that most of their new models have done away with the 1440p screens now becuase its replacement has an uglier screen despite costing more than the S7.
I had a Note 7 for about 9 days before they recalled it. I figured it was only a few devices so I kept it around. A month or two down the line my phone started getting so hot in my pocket it was leaving my skin red. I took it straight in and the At&T store gave me a Galaxy note 5. I hated having to go back down. Even tho they gave me a total refund. Ended up switching to an IPhone and been with them since.
@@Unknown-64209 honestly, i stick with androids for many reasons 1. cheaper phones, 2. right to repair and developer friendly (means i can download apks for games i cant obtain) 3. usually has headphone jacks 4. lets me use discord without restrictions
I had a Note 7. Never had any issues with it, and I absolutely loved it. I turned it in once they started reducing the max charge level for the device. Didn't hurt that I'd managed to shatter the screen right around the same time.
@@cabin98 You may have gotten Note FE mixed up with recalled Note 7, because those aren't the same. After the original Note 7 batteries started blowing up, Samsung changed the battery's design, but they're still the same size, and still catches fire. At this point the PR is irreparably damaged, so they just discontinued Note 7. With all the discontinued Note 7's they have in stock, they changed their batteries to smaller one and sold them as Note FE.
The note 7 still has a beautiful design. When you said about how warm was it when it was charging, it reminded me of the snapdragon 810. Still remember when I flashed tiny11 on a 950XL. It felt like it was burning my fingers.
By the way, all Samsung's have a history of when they are left at 0% for a long time, the battery will start expanding. This happened to one of my old Samsungs. The back plastic and display were torn off because of the battery expanding on then so make sure to keep the old Samsung charged for a bit.
Bro I remember this story breaking out while I was in middle school. I saw techrax trying to get it to explode, but he couldn't figure out what was causing the phones to blow up.
I bought one of these second hand after the bad press but before the recall, got it on a serious steal and used it for quite awhile. I did always get a little nervous when it got hot though.
I really liked the Samsung Galaxy S8, it was such a beautiful device, so slim and without any notch and a very bright AMOLED and everyone ask me if that's not that phone that blows up. Now that I see the Note 7 I understand a bit where they were coming from.
I remember the Note 7 back in 2016. Funny enough, I went through three of them here in the U.S. with Verison because of the situation going on with it. Sad because it was an amazing device at the time and I would have used it till it died. After that Long story short, Verison refunded me, and I bought the original Google Pixel XL. 🤣
I had the exact them situation. Had two of the “safe” ones because the first one was draining 20% battery with no usage. Then after they got recalled, I got a Pixel XL.
Oh man, this was during my last year working in telecomms and the whole kerfuffle with the Note 7 was insane! I was receiving daily communications from Samsung about the situation, and luckily, none of the devices we had in our store went up in flames (we had no other place to put them so we stored them on the bottom shelf of one of the safes we kept all of our devices). When we had to ship them back, the packaging they gave us crazy; it was like a flameproof bag, and like three boxes and we had to ship them all separately. Thanks for the blast from the past!
Will never forget the night I woke up to drink water, look at my phone on fire ,fall asleep, and wake up again immediately because my note 7 was on fire. Good times :]
Yep I had one of these on release. The only phone I ever pre-ordered. I almost couldn't fly home from out of state because of all of the recall shenanigans
This has been my daily driver for well over 5 years as the Fan Edition (with the replaced battery), the fact it was a factory refurb and held up for this long makes me glad it was the first thing I bought with my first ever paycheck
They did explain. The first batch had a weld that put a crease in the battery. The replacement had a corner of the battery itself had the electrodes too close. So they would run away eventually.
I remember pre ordering the Note 7 and then cancelling my pre order after all the fires start up... it's a shame, really wanted to have that one. Great video btw, always loving your reviews mate !
2:05 Funfact: 112 is the emergency call in Europe, in many countries it's police, fire brigade and ambulance together, and in Germany it's separated, 110 is police and 112 is fire brigade/ambulance, so they've hit the exactly right number 😁
still have my original non swapped out blue note 7 with the gold trim! its currently chilling in its original box in a storage container by itself just in case, but it is still to this day my all time favorite smartphone! no phone has lived up to the note 7 for me so far. loved the size, design ui, everything about it! aside from the obvious i really had zero complaints with the phone
Fun story! I worked for Samsung as a field sales rep at the time these came out. We were in a district meeting in person that was just a like fun catch up and hang out with your coworker meeting when the reports of the second model catching fire came out. That was a buzzkill
I'm so glad you got a USB ammeter, I was going to recommend it during the next Nugget Lucky Dip, now you'll be able to see if it trickle-charging the battery to recover it (you can do that with completely dead li-ion batteries as long as they don't go reverse polarity, which they rarely do) or if it's just straight up cooked.
@@vadnegru That's true, but in my experience at least 90% of manky old electronics that constantly draw at least a few milliamps of current will eventually recover. if it draws none something's gone open-circuit and if it draws more than a few amps something's shorted out, more often than not a ceramic cap.
Ah, the days when you have a choice between a bending phone and an exploding phone . . I know different year and all but it felt like they're from the same era
They’re both very much part of the same era of phones when companies were obsessed with the thinness of their devices to the detriment of everything else.
Ah, the device that ruled my life for 6 months. I was working for Samsung USA's tech support when the Note7 released, and promptly was recalled. It was a fantastic phone, but they made us turn ours in day 1 of the recall. I held out with my replacement for months though.
you can use the battery out of a S7 edge in the note 7 to basically avoid the whole fire hazard issue, it uses the exact same battery connector and supplies the correct voltages, but you cant really get around the battery nerfing firmware update samsung sent out for the note 7 unless you root the phone and install an officially unsupported version of android, which basically bricks your S-Pen. i think Hugh Jeffries has a good video on it
I had the Note 7. It BLEW my mind and it was so sad to have to turn it in. They put it in a special "explosion resistant" bag at the AT&T store. Shame that they had to do away with the headphone jack.
The Note 3 was my first Samsung phone and I fell in love with it. Used it to death. Got a Note 5 a few years later; using a Note 8 to this day. These Note phones last a long time and were pretty powerful. The Note 7 at the time it came out, I wanted it so badly because it was my dream phone. I didn't have a lot of money so I was waiting to buy it later, but the news of it exploding made me change my mind lol. I'm glad to have not bought one at launch or I might've suffered the same fate. I hope you really put it away in a fireproof box somewhere safe, dude. The fires these could cause were no joke. /knocks on wood
Forreal, I had a Note 4, then a Note 5, then a Note 8 and currently have a Note 10+. My Note 8 lasted me a good 5 years until it finally started dropping calls all the time, the rest of the hardware is still pristine. I'm still a Note fanboy because it's the only phone with pen pressure and I used to bus 2+hours a day so I'd always doodle on my phone with the pen :-) I love having a stylus
I'm glad there are some of us Note 8 enjoyers still left. Mine just turned 5 years old, there are obviously some signs of age but nothing serious. I haven't even changed the battery yet, even though it is noticeably degraded.
I would've still had my Note 8 if it weren't for the fact that unlocked models were affected by the 3G tower shutoff. I still have it lying around in storage though. Amazing phone.