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The Single Best Way to Start a Conversation with Any Prospect 

Sales Insights Lab
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Be sure to register for my free training on, "The 5-Step Formula to Closing More Deals without the Price Pushback, 'Think-It-Overs' or Ghosting" salesinsightsl...
Most salespeople start their conversations with prospects by pitching. These salespeople describe the benefits of their products or services, and tout the amazing features of their companies.
This is totally wrong. When you begin a sales conversation in this way, you’re totally focused on yourself and your own company. But prospects don’t care about you! They only care about themselves.
Stop pitching, and start using an approach that will set you apart from the competition and get the prospect to perceive you as an expert.
In this video, I’m going to share the single best way to start a conversation with any prospect.

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4 окт 2024

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Комментарии : 193   
@SalesInsightsLab
@SalesInsightsLab 2 года назад
Be sure to register for my free training on, "The Formula to Closing More Deals without Price Pushback, 'Think-It-Overs' or Ghosting" salesinsightslab.com/training/
@rhettwallace50
@rhettwallace50 6 лет назад
Best 5 minutes I've spent this month
@Seren2010kinder
@Seren2010kinder 5 лет назад
Rhett Wallace your mrs is a lucky lady 😂
@MKhurram
@MKhurram 2 месяца назад
@@Seren2010kinder it was 2 min only
@PROPHAMMER
@PROPHAMMER 4 года назад
This is gold. Thanks for sharing. As someone who’s done a lot of reading to understand sales I can say that this idea of the “Challenger sale“ or person who is educating the customer is a sound philosophy. Thanks again for making this video it was a critical reminder I needed to implement this technique
@TrentonErker
@TrentonErker 6 лет назад
1. Show you know what's going on in the marketplace. "Right now I see this happening in your sector." 2. List 3 common challenges going on in the marketplace that you solve. "A lot companies are losing to low cost competitors, can't find prospects, can't run good sales meetings." 3. Do any of those issues ring true to you?
@basketballnews5015
@basketballnews5015 5 лет назад
Awesome
@rajatparmar001
@rajatparmar001 5 лет назад
Awesome tips
@jackparks96
@jackparks96 5 лет назад
Great idea! Only negative from that is the closed question at end as it may leave you open to a shut down
@APheonixPretense8
@APheonixPretense8 4 года назад
Jack I totally agree. That question at the end need some work. Set up for a big no
@wellfleetscottyl
@wellfleetscottyl 4 года назад
Which of these ring true to you?
@tptrading_23
@tptrading_23 4 года назад
Im in sales and i use this alot naturally! Its the only way to let someone know that you understand them and that you are the answer to their problem. I even used this to nail my interviews.. hahaha!!!
@teamrealtree1986bnj
@teamrealtree1986bnj 4 года назад
Something that resonates with me is your poise, excitement to great but, also being calm and likable are key. Many of your videos are very helpful
@JohnMcMasters
@JohnMcMasters 6 лет назад
I use this all the time with existing customers, I still have trouble closing, I don't feel comfortable pressuring people but when I try to upsell as a door to door guy to add more services I often get offered inside. I can start the conversation and make a prospect feel valued this way.
@anoopjagtap3159
@anoopjagtap3159 5 лет назад
Yes I have tried this by showing concern about the prospect's requirements n resolved their queries n it really works out... Thanks
@Suavissimo
@Suavissimo Год назад
Wow! Focusing on others, rather than how great you yourself are.-what a concept! 😄 It's actually more than just an important sales strategy; it's the most important interpersonal skill ever. Many non-salespeople could learn much from this too. Thanks!
@paolobenedicti1319
@paolobenedicti1319 5 лет назад
This video pisses my off🤣👍🏼 I’ve been working as a Technical Sales Specialist for over 25 years and I can’t (or I don’t want to) remember how many years, frustration and mistakes I had to go through before I achieved that level of professional awareness...! I wish I had someone providing me with those advice...!
@KevsGuide
@KevsGuide 4 года назад
so your saying its good right?
@johnathannovak9964
@johnathannovak9964 4 года назад
@@KevsGuide very good
@DubstepInFeCtIoN494
@DubstepInFeCtIoN494 6 лет назад
mark waysak, mark my words, I'm 22 and working on my script now and I want to send you some of our rewards. I couldn't figure how to do the work without you and your pure great content
@acermaniacboy
@acermaniacboy 6 лет назад
Possible if I can see a script that you've made?
@goodmanwiseman303
@goodmanwiseman303 2 года назад
I like how you use the term challenge instead of issues or problems. Challenge is far more positive and not stressful when repeatedly used, unlike the other 2.
@nicholebrown8716
@nicholebrown8716 4 года назад
This is phenomenal! I've been pitching my prospects, and I will implement this approach right away
@preet2081
@preet2081 2 года назад
Hey , Can you please tell me the result of it now?
@farzane_bm
@farzane_bm Год назад
@@preet2081 smart 😂
@Crystaldigitalskills
@Crystaldigitalskills 5 месяцев назад
This is great and amazing
@chetnagaba2085
@chetnagaba2085 3 года назад
Your videos are a great source of value addition for sales professionals. Thank you for bringing this one.
@shellacavallo8974
@shellacavallo8974 10 месяцев назад
I am a student and I really like your pitch.
@bufferingallday
@bufferingallday 5 лет назад
I'll be meeting my first client of BMW to supply merchandise for their employees. This video did help out a lot for me. Thanks.
@Arfifteen905
@Arfifteen905 4 года назад
Never used this technique but looking forward to it
@DubstepInFeCtIoN494
@DubstepInFeCtIoN494 6 лет назад
you're a righteous and generous gentlemen and wise man
@klausskmdrah1308
@klausskmdrah1308 7 лет назад
Thanks Marc, your videos add massive flavor to the serious sales help options like Cardone or Robbins. Great information.
@rajinderdhammi3819
@rajinderdhammi3819 4 года назад
Dear Mark, I am your fan. Thank you so much. I love watching your videos, teaches me a lot about sales that I never knew...👍
@rosemary_edeh6959
@rosemary_edeh6959 9 месяцев назад
Wow, it's such a fantastic video... All thanks 😊😊
@davidguevaraoficial1707
@davidguevaraoficial1707 4 года назад
Great Value
@rachel-jumawanoronan6899
@rachel-jumawanoronan6899 6 лет назад
I love how you talk very convincing, I wish to have your book for free. I'm from Philippines..
@havano365
@havano365 2 месяца назад
You info is top notch
@orkhanalakbarli4350
@orkhanalakbarli4350 5 лет назад
Hi, Thanks for your valuable ideas. This is the creative approach to sales. So, I think with practice we will close more sales.
@shameccafreeman
@shameccafreeman 2 года назад
About to use this in a live.
@lorifox7526
@lorifox7526 7 лет назад
Fantastic video, quick to the point and very valuable information! I am not a salesperson but am being asked to add sales to my repertoire. As I am being told everything I am dong is "the wrong way" Marc gave me a fresh perspective that actually makes sense.
@jamesnickel4748
@jamesnickel4748 4 года назад
Super method for engaging sales prospects in todays competitive market, the only way really! Structure the prospecting this way and people WILL listen..... if you have a viable solution, you're in. Thanks for sharing Marc! All the best!
@janosvizi5074
@janosvizi5074 4 года назад
Interesting way. Usually I go about it establish they made a commitment to book the call. Then I start asking them what do they know about us. Then what resoults they are looking to achieve by working with us. Then I will implement what you are saying and repeat back what's important to them.
@louisbaddoo2843
@louisbaddoo2843 3 года назад
This guy is amazing. I always learn something new🔥
@stinger4712
@stinger4712 3 года назад
I'm starting is SaaS sales next week. Wish me luck
@jwm66
@jwm66 3 года назад
I landed my first SDR opportunity with a software company by role playing this opening advice at the interview 2 weeks ago.
@nirmalraj7509
@nirmalraj7509 4 года назад
This approach i already used after seeing your video and it truly works out, Thanks for sharing...
@Frank_havre_creation
@Frank_havre_creation 6 лет назад
Thanks Marc, just used that tactic on my sale diagram. I'll try it tomorrow morning! :D
@jwm66
@jwm66 3 года назад
Marc, youre awesome. Thanks man!
@jasonhall756
@jasonhall756 6 лет назад
Man there is some golden nuggets here
@GustavoSellsOC
@GustavoSellsOC 4 года назад
Marc, excellent topic and delivery. Trying it right away!
@maheentza
@maheentza 3 года назад
It's so informative . I like it . Thank you. Maheen from Toronto Canada
@CourtneyLSanders
@CourtneyLSanders 2 года назад
Nice insights!
@foreverraining1522
@foreverraining1522 3 года назад
I'm in commercial real estate investment sales, so I cold call building owners. Everything you said is very relevant to my work. Thank you!
@usmanmaster26
@usmanmaster26 6 лет назад
They are very great tips because before I use pitch of my company's promotion which prospect hated
@lindamarconi4005
@lindamarconi4005 7 лет назад
Marc Thank you for this informative video, it intrigues me to upgrade my selling strategies.
@ChristianPretorius
@ChristianPretorius 8 лет назад
Awesome video Marc. I'll definitely be using this. Great advice.
@pistonflyservice9246
@pistonflyservice9246 6 лет назад
Keep at it Mark! love the energy and honesty. Best to you and respect.
@niralbhatt624
@niralbhatt624 7 лет назад
Awesome tips to move forward to close the sales...effectively for long term business relationship with our customers..
@mdougf
@mdougf 3 года назад
Love this...thank you.
@earltrieste1314
@earltrieste1314 6 лет назад
This guy is awesome!
@saidbensallah4270
@saidbensallah4270 6 лет назад
Really valuable info. From now on I am gonna use these approach in my conversatians.
@TruthSprinkler
@TruthSprinkler 6 лет назад
Hey Marc, I'm starting out website design and digital marketing career. I'll be following your guidelines to talk to my first potential client and so on.. Thanks very much.
@SimoGAMERHD
@SimoGAMERHD 6 лет назад
How are things going?
@kvtnation6972
@kvtnation6972 5 лет назад
How has it been like?
@hendrikvanderlinde4211
@hendrikvanderlinde4211 2 дня назад
How did this workout for you?
@fightbacktohealth9625
@fightbacktohealth9625 5 лет назад
Mark... thank you so much
@Jaemon4Eva
@Jaemon4Eva 7 лет назад
Another concise yet effective vid
@chrisfrate
@chrisfrate 4 года назад
Great video my friend, I appreciate all the content.
@madness5693
@madness5693 3 года назад
Thank you
@EqbalV
@EqbalV 5 лет назад
Thank you for your content, very helpful 👍🏼💯
@jalford304
@jalford304 5 лет назад
This is so AWESOME!!!!! Sharing with my team.
@ekivlighn1
@ekivlighn1 3 года назад
Commercial insurance agent, working to established a book of business of commercial office buildings, trying to established my approach to this market.
@djfingersflores
@djfingersflores 4 года назад
hey i got some value from this video.. good job man, thanks guy !!
@rachellejoachim2652
@rachellejoachim2652 5 лет назад
Hi I like your tips! I could use these for warm market also. But really great for cold.
@herbbie660
@herbbie660 3 года назад
Great videos brother!
@vircentjoycejardiniano2510
@vircentjoycejardiniano2510 3 года назад
Gosh. Thank you!!!
@DaicyMiaLuv2
@DaicyMiaLuv2 4 года назад
Thanks for great information.
@genegreen6464
@genegreen6464 7 лет назад
WOW You are so right. Great video
@Yzjoshuwave
@Yzjoshuwave 6 лет назад
Your vibe and simple, straight-forward approach really let your message land home. It did, however, feel like this particular expression of it seemed like it was primarily geared toward people who are selling high-end products in a business meeting, or in a context where the appropriateness is assumed. I feel like the problem I'm running into is a little and different and I'd love to get some feed back. I'm an artist and over the last 6-8 months, I got photoshop to design clothing and apparel. Now, I've got several full lines of clothes, a functional website and no money to pay for facebook ads, or instagram affiliates (at this stage, that was expected). My present plan is to go to facebook groups, join any conversation that looks interesting, try to be friendly and then approach the people through Messanger with a statement about how I enjoyed the conversation and then share my store. I would be greatly appreciative of any insight you may have about how to go about this in an organic way that's as respectful of the communities as possible... and will turn into sales. I love what I'm making, but have never experienced myself as a natural sales person... I'm awkward around the whole process...
@aliporma
@aliporma 4 года назад
Thank you!
@davidmontes6840
@davidmontes6840 4 года назад
Thanks
@opinionowner6395
@opinionowner6395 5 лет назад
when a sales guy tries to sell his ideas to other salespeople. Brilliant.
@gabrielfaria3120
@gabrielfaria3120 6 лет назад
This guy reminds me of Sylvester Stallone
@RETMTM
@RETMTM 5 лет назад
Gabriel Faria should have gone to specsavers 😎
@lessemo
@lessemo 5 лет назад
"Is not about how hard you pitch; is about how hard you can get rejected and keep moving forward. Thats how winning is done!"
@akashmourya330
@akashmourya330 4 года назад
Nailed it :)
@muhammaduddin9268
@muhammaduddin9268 4 года назад
Gabriel Faria Rambo!
@jillstostad4976
@jillstostad4976 8 месяцев назад
He is a prize fighter in sales advice. 😊
@marisaneseloane7117
@marisaneseloane7117 4 года назад
Thank you man
@dreamcast97
@dreamcast97 2 года назад
Can u send me a a ready made questionnaire asking fro sales officer from best builders n construction what should I ask him
@dulcejin
@dulcejin 3 года назад
Thank you for your video. I just find out that I am missing the real problem with my zoom presentation for the prospects. I’m gonna apply your tips in upcoming meetings next week and also will share how results are.
@phonetipsivilay6246
@phonetipsivilay6246 2 года назад
What were your results?
@aftabmohal6870
@aftabmohal6870 2 года назад
Following...
@LivinginlagosNigeria
@LivinginlagosNigeria 4 года назад
Thank you Marc for the tips. I am into real estate, how can this tips help me in my sales and marketing?
@tazeensiddiqui4599
@tazeensiddiqui4599 4 года назад
Awesome 👌
@naveedshaikh2011
@naveedshaikh2011 4 года назад
Very nice
@matthewwendt7315
@matthewwendt7315 3 года назад
Do you have one of these for door knocking or can you make one? People are more resistant to small talk and friendly conversation
@UlyssesJrTanSamson
@UlyssesJrTanSamson 3 года назад
I got hired last February 17, 2021 as s Sales Representative . I'm watching this videos because I want to get an idea from you. I already had the training but still it gives me hard time to connect the call flow especially if the scenario will be the client is passive. Can you help me on how to handle passive customer and handling objection? My previous job is very different from where I am today.
@Avi.wolf2
@Avi.wolf2 Год назад
How do I close if their system they have in place looks good after that conversation
@tulikasinha13
@tulikasinha13 5 лет назад
Very soon going to do my first sales call. Really nervous. Please give me some useful tips to start with. Thank you
@tommynickels4570
@tommynickels4570 6 лет назад
I'd be bankrupt if I greeted my customers with Marc's opening line.
@jasonwalton042773
@jasonwalton042773 6 лет назад
Spot on!
@community1854
@community1854 6 лет назад
This is great!
@sanjay4sales
@sanjay4sales 4 года назад
Can you list the 3 most common generic challenges that any client normally would be facing?
@robertroseti3739
@robertroseti3739 4 года назад
dude, depends from industry to industry.... sales is not something generic.
@faizanshaikh12
@faizanshaikh12 7 лет назад
Hello there! I believe the title which you gave for this video is actually not giving me a clear picture.. I like the way you approach. How ever i did expect something which could help me understand my customers need and then pitch for a sale. How is a good opening and a good closing suppose to be? I would be grateful to you if you let me know the same
@fabianmwoshi
@fabianmwoshi 3 года назад
Awesome
@MARBELOJR
@MARBELOJR 6 лет назад
Thank you very muchhhh
@lesmiller176
@lesmiller176 6 лет назад
Based on my 20 years of very successful sales I disagree totally on your opinions of the first two points that you mentioned.id be curious to know what is your degree of sales experience
@anthonywandowicz8084
@anthonywandowicz8084 6 лет назад
I'm curious to learn why you disagree. Also I would like to hear what you do instead. I respect your experience and would like to use it to better my sales game
@akmalkhairunnisa1535
@akmalkhairunnisa1535 5 лет назад
Could you share how to approach by insurance sales?
@TheSeeker70
@TheSeeker70 5 лет назад
I never got the free ebook. It’s part of your lead magnet.
@juliosandoval8244
@juliosandoval8244 2 года назад
How can I wproach a new client for custodial cleaning?
@cleomamafly
@cleomamafly 3 года назад
how to introduce your wholesale products to your prospect. I am new to this field?
@shilderkasudi1648
@shilderkasudi1648 Год назад
Hi Marc I am a beginner and am determined to make it in being a sales lady....how would you help me
@AR-is8mo
@AR-is8mo 6 лет назад
Great video
@TheFullSalesCycle
@TheFullSalesCycle 3 года назад
This is the Sandler Sales System.
@Marjopolo302
@Marjopolo302 5 лет назад
Won't work in cold calling...
@dietricwing-paul5205
@dietricwing-paul5205 4 года назад
Thank you so much for this helpful advice. Is this applicable via email?
@thaborakau2637
@thaborakau2637 4 года назад
A question, if am selling footwear for instance, do customers buy bcz they need shoes or bcz i somehow made them? Is it me or the customer?
@johnathannovak9964
@johnathannovak9964 4 года назад
I would say because of a certain selling point that you made to them. If they needed shoes they would have gone to the store and gotten them. They are however constantly in the market for a deal
@569asim
@569asim 4 года назад
Love it
@ruslitomey
@ruslitomey 6 лет назад
Hi Marc..im a salesperson and my product is unit trust investment, its not a physical product like food item,machines etc..how do i start a conversation with my clients...fyi i m a very new to sales & marketing...really new that i've yet to go out talking to my prospects...a word or two from you would be very interesting and motivational. Thank you from Malaysia...
@arianasblessedworld4411
@arianasblessedworld4411 7 лет назад
Marc it's very helpful thank you
@MMarcinJ
@MMarcinJ 6 лет назад
Hey Marc, thank for the video. What will be your advise if you calling to a prospect and you only know the name(last name) and the phone number?
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