Ah, takes me to the best weed dealer I used to know before he went travelling. It was like a sweet shop. 10 strains, let you smoke it first, weigh every bit in front of you, occasionally made you hash pancakes. That guy was stealth, tight as a nut the way he operated. I would turn up with huge orders because only a highly trusted person got to know his address. Never met a dealer to his standard since. 😂😂😍😍😍
She’s been this way since she was a teen. When her dad got his millions from his car accident. So she’s been shady and fraudulent since to keep her lavish lifestyle going and she succeeded.
Lauren C. No she shouldn't just say yes to whatever. But if she's not up for it, don't drag it along. Did you see the nerves she has instead of signing the contract she was asking for commission withdrawal and asking for free eye shadows?
@@laurenc9458 Are You kidding me?? Assuming those emails were legit, Jacklyn is a HUGE pos. Marlena and her team have the patience of a fucking SAINT! She was bending over backwards for Jacklyn, and SHE is the reason for the year long delay, I mean how long does it take to take some pictures and fax over a signature??! Pick a color out of the mail, put it on your eyelid, make a decision, shoot an email? A YEAR?! (If you say yes, you're full of shit and there's no hope for you lmao) And despite making Marlena jump through hoops and bend over backwards to accommodate Jacklyn's more than awful time management skills, Marlena and her team were STILL trying to make it work... That is 100% on Jacklyn. I was sitting there envious as FUCK that she was getting those emails and squandering them, the salt is REAL! i would do that shit for FREE if Marlena gave me an oppurtunity like that!! (But then again, I'm no influencer and I just love her brand and believe in it THAT much, and getting a palette that i got to design that has my fucking name on it would be a dream for me, worth more than money to me; and everyone knows MUG has some of the best eyeshadows out there, so you KNOW it would be good 😍😍) I mean COME ON... Jacklyn clearly doesn't love make up for the sake of it anymore, all she sees is dollar signs while she's doing her videos now. Qvc'ing the house. 💅 I've said it before to others, if I wanted to watch an infomercial I'd go to my granny's. 👏😂
those emails were like reading a text message exchange between a guy that's clearly smitten and a girl that's enjoying his attention but knows she won't ever date him. painful.
I see it as a Marlena being the backburner chic trying to make a relationship work while the boyfriend (jaclyn) is out cheating with hotter chics ( better brands that her look good) . Marlena got finessed and would have a deal if morphe deal didn't work out . That's why you see these chics waiting YEARS for a commitment and ring . The guys are keeping their options open till their looks fade.
Jaclyn literally NEVER takes responsibility for anything. Everything is "out of her control" boo hoo. Also why does it take her SO LONG to respond when she knows everything is time sensitive and makeup has a limited lifespan.
Alice cause she probably decided she didn’t want to do the collab after saying she would because Morphe was probably offering her more money but told her she couldn’t work with anyone else and she chose Morphe over make up geek cause she’s a flakey backstabber
I don’t think the employee would’ve been able to do something that big without Marlena’s approval though. It was definitely unprofessional at times, but I feel like Marlena genuinely trusted Jaclyn and told the employee to just go ahead and push it through.
Oh my god I felt so bad for them, seeing her emailing JH was like pulling teeth. Like this was her line? What was she so busy doing that she gave it so little of her time?
This is such an iconic video I just have to come back every now and then to rewatch. Sam blew up the whole influencer, coupon code, affiliate link thing then showed us just how shady Jaclyn is. RIP Sam we live and miss you!
I feel so stupid for thinking she was in the lab, playing with colours, swatching, trying them on. Is this what she means when she says she works really hard on something????
I think we know now why Jaclyn always says her collabs take YEARS of "hard work". Clearly responding to one e-mail is as difficult as working a 9 to 5.
It seems like all the ideas that MUG gave her for her palette she used with her morphe palette. 1. Signature on the cover 2. Pics with the owner ( marlena / Linda ) 3. White packaging with silver logo and photos on the back
My God.. It was like pulling teeth with her, if I were Makeup geek I would've said, "you know what, deal is off". I've never seen anyone behave so unprofessionally during such an important part of the process and transaction. It's almost like she wanted makeup geek to fire her. The whole time you can see they're trying to gently rush her, and she was the one that delayed the launch. She seems pre-occuppied with something else more important, and to me it was obvious that she was stringing them along from the very first emails. One more thing... how could makeup geek as a company go through all that without having her sign a contract first. What kind of business does that? That shit was dumb.
Rachel Evolve a trusting company that learned their lesson. They did everything to be so patient with her and she was just a bitch! I mean damn I would have gone off on her lol she isn’t fucking GOD she’s a human just like us. I feel so bad for MUG I totally understand it now
Yeah I thought that too but I think Marlena trusted Jaclyn but my first thought after watching this was...I would've made that contract FIRST to protect the assets of the company but unfortunately Marlena with good reason thought Jaclyn would stay by her side until the process completed...thats just too bad.
I agree! Everything was so shady it goes so far back to it being shady. Jaclyn sees nothing but💰🤑 and runs with it. She’ll do whatever at all costs to cover her ass. I feel terrible for people who truly believe in this woman. All they are to her is money bags. It’s sad.
So true! I thought she would take less time doing the eye look than it would take her to write the e mail stalling about doing it! Jeez, that woman just seemed lazy and unprofessional to me.
Ananya Gupta she doesn’t even need to do a dramatic look like sis you just need a packing brush and a blending brush. Lmao. She could even snaochat it and flog morphe brushes if that would motivate her
well I hope she learns from her recent morphe collab going downhill. Honestly though, how can you keep promoting and collabing with just one brand? I would think diversifying would actually be in her favour. I mean, what if things turn sour between her and morphe one day? Her career would literally be finished cause she has no back up brands to lean on and no company of her own to focus on either.
For those saying that MUG should have had a contract before creating product and palettes, I TOTALLY agree, BUT this wasn't just a random influencer. This was one of Marlena's "close friends." Even Jaclyn has mentioned stories of how Marlena gifted her with a bag and they hung out all the time. Marlena put so much faith in Jaclyn bc they were supposed to be friends. Smh.
Doesn’t matter, business is business. That’s why people don’t like to mix business with friendships because you have to keep it professional and legally sound.
Don't forget, she did *ALL* of the formulations herself....aka, people literally spoon feeding her their work and her taking 10 years to say yes or no.
Sparkling Silver Curls Yup and same for her signature design /packaging that she keeps carrying on. Seems like MUG set her up as J couldn’t even produce a decent signature 😨
Im SCREECHING she wants to change all the plans due to the delay when the ONLY reason for the delay is her ass NEVER getting to the point and putting EVERYTHING off
Julia L. Word, no wonder the girl doesnt have her own make up line, because if shit goes south, she’s not the one footin the bill. Its just sad she’d do this to a smaller company that she swore she respected..just goes to show it isn’t about a company quality that attracts her, it’s the check!
Okay omg. The MUG employee needs to learn how to set up live calls and get everything out on the table in one sitting. THEN, instead of sending piece meal emails back and forth they send one recap to reference further discussions and highlight next steps. Omg omg omg. My brain hurts.
Brianna Taylor what do you mean ?🤷♀️😂” oh yes I’ll try to swatch the eye shadow tomorrow “ “I’ll practice my signature tomorrow “ holy Hellssss Bella’s! Thank HFTT!!!
Karen Allan what I mean is although she kept in contact , she was obviously keeping them on a string and didn’t seem at all interested in the project . If she was so overwhelmed, she should have delayed the entire project before anything was ordered but she’s so money hungry she had multiple launches that were conflicting , she even said Becca was annoyed with her conflicting contracts . She also said to go darker on the brown shade and when they did that it was TOO dark . I don’t even think her mother knew she had told them to change the shade . What the emails sounded like to me is that she wasnt communicating well with them and they kept having to nag her to give them a direct answer for questions they have . So I will thank HFTT for the big pot of tea .
Brianna Taylor right?! She was just stringing them along left and right. Maybe I’m just a jealous hater- But that to me ISNT ALOT OF WORK!!! Answering emails?! Swatching an eyeshadow? She couldn’t be bothered to come up with names, ideas etc?! She always acts like she is so hands on- but it’s literally slapping her name on a product! I swear to me it sounded like the only reason she wanted custom shades was bc Manny was getting them!
and yes I couldn’t agree with you more! :) I was kidding above- the lack of work ethic on jacklyns end is maddening and I’m honestly surprised MUG put up with it as long as they did- it also dares me to ask the question- is this the norm when dealing with “influencers” ?
Jessica S think that MUG employee was let go at some point. The horrible thought occurred to me that this may have been why. If she was responsible for securing the Jaclyn Hill contract and ended up ordering all that product, that may have led to her being terminated. I haven’t heard that anywhere, this is just my speculation although I’m pretty sure the Beauty Slueth video did confirm this is an EX employee of MUG
And this is what actually goes on when an influencer collabs with a brand. They all say "I worked so hard for months, years..." but basically they just approve shades and give their thoughts on formulas. But the brand is the one dealing with everything.
@@ortallevi7746 they shouldn't lie about it then, that's appropriation. let's say you're a chemist behind MUG products or a designer behind their packages, you've worked hard on it and you're obviously being paid for your work. and then comes jaclyn lazy hill, the girl can't be bothered to even respond an email, spitting on your face and telling millions of her followers that she worked blood, sweat and tears on her products, she's behind everything and she did everything. how would you feel?
I know that the influencers are just that, and they are basically putting their names on products and picking shades. Yes it's a long process to make a product, and you do have to go through a lot of samples and convince a brand to better the formula maybe, but let's be real... It's not hard work for the influencer AT ALL.
Girl, I was about to comment the same thing! No wonder it takes this woman years to come out with 1 collab, they’re going back and forth over emails!! It was irritating with each one. Why not hop on a plane once a month? See about getting a hotel or Airbnb for a month to hash out the fine details or anything, my god. And having to occasionally go through her mom on top of it is so weird, even if her mom helps out with her business coordination, MUG doesn’t need an email from your mom saying you’ll get back to them, just get back to them! She’s exhausting.
Ariana Holmes I noticed in a recent video, her mentioning something in regards to why she doesn’t have her own makeup line and her reasoning was very off putting to me. It was something about all that goes into it and all the things that can go wrong but when it’s a collaboration you share that responsibility with the brand. If it’s your own make up line it falls completely on your shoulders. I’m paraphrasing, obviously, but she was basically saying that she doesn’t want to take the hit when things go south, she’d rather shift the blame to everyone else but her. And I do notice that she does that a lot.
WOW. Just wow. The way she practically scammed Makeup Geek, she did them SO dirty. I feel bad for them, she is so self centered and selfish. She probably didn’t sign the contract because she knew she was going to dip right when it was becoming real. 🙄
I mean aren't they are just paying for a face and advertising? They pay her a percentage and she pushes their product. That's all. Having one face push alot of product is difficult. So they don't like it.
The thing that gets under my skin most is how self-important she is. Claiming to be involved in aspects of product development she isn't, blowing timelines out of proportion, etc. She's so obnoxiously hyberbolic all the time. Even if she wasn't shady it just rubs me so wrong.
JuliKayeArtistry 👏🏼 great points! She totally lacks emotional intelligence and maturity. Making all this money doesn’t make her a great business woman. It just doesn’t. She mistakes “wasting time” for “taking time”, and she thinks that because MUG asked/begged her to be involved in many aspects of production, that she actually was involved in all aspects of production. Very unprofessional and immature.
Oh god yes, to this day I can't watch her videos cos her hyperbole gets on my nerves and I think "well I doubt you tested every brush in the world so ..."
JACLYN TO HER FANS: this is a shade I spent YEARS developing, i even developed the formula, the packaging, everything!!! ANYONE AT THE COMPANY: *scoffs*
And her dumbass fans actually believe her. She's a chemist and a manufacturer and has time to take heavily face-tuned pix! I'm surprised she hasn't claimed that she cuts down the trees and manufactures the cardboard, plastic and glass needed for the mirrors for "her" (Alibaba's) palettes. Gosh, Jaclyn Hill, manufacturer, lumberjack, plastic molding injector and a chemist, holy cow! I'm surprised she can't walk on water and turn water into wine!
Does she have any humility? The audacious narcissism she must consistently exude in order to spew such inane and obvious (to some) fallacies along with the deceptive embellishments of actual truths in these matters is just plain embarrassing. Like she has to face these people at the companies she contracts (or not 😑) with after making the videos making all these absurd and cringeworthy claims... she's one of those people that, as the saying goes, "must have no shame".
Wow wow wow! You can clearly see that she was never into the MUG collab. I feel awful for Marlena and the person corresponding directly with Jaclyn.... that person has the patience of a SAINT!
She went along with it for extra dollars, ie. trying to cram in as much as possible, without even attempting to see whether it was viable, and as a result, has selfishly and recklessly screwed over MUG bigtime.
The person only had patience because she was being paid by Marlena and was being given orders by Marlena. The person then started putting on her emails recaps of what needed to be done but seems like Jaclyn kept calling Marlena when the employees was “pushing” her... you know ?
It's apparent throughout all her post, listings and emails neither her or her momager do not know proper dictation. There instead of they're, spelling of garuntee?? Good lord with all her money she should have got herself a tutor in English. It's embarassing, to say the least. I guess if spell check don't fix it she thinks it is correct.
Am i the only one who watched this and realized the newer morphe pallette has everything mug had suggested for the collab???? Signature instead of logo, white box w/ embossed foiled text and a picture? Shady af
That’s in part 2 I’m assuming. She was just stringing MUG along so she could use their ideas and put them towards morphe. Shady beech. She is a disgusting human.
“this was all out of my control” sis literally took 4 months to send in a SIGNATURE. her own whole 6 letter name. & im not even sure it ever got sent, like ??? also that box design sounds suspiciously and exactly like the morphe collab
OMG!!!! 🤦♀️ These e-mails are like a toxic relationship between two people. One is still trying to make the relationship work, the other has already checked out and is sleeping with other people!!! I feel like I need put down the tea and grab something stronger.
If you had months of interaction with a brand on a collab that had been announced, how do you suddenly not remember those emails? I’ve never believed her.
Jaclyns emails are extremely unprofessional... Also how long does it take to try a damn eyeshadow on your own lid that your supposed to have you name on ? Also how long does it take to practice your damn signature??? She actually asked for them to send her free shadows because she didn't wanna buy them ...??? AND.....she wouldn't have been SO anxious about the palette launch time if she actually responded when she was supposed to and took care of business accordingly..DUMMY
Imagine working for a company and taking your sweet ass time with real work and real deadlines. Imagine dictating prices to that company because you don’t agree with their price point (seems like she pulled a figure that just looked reasonable, no research, just compared to Urban Decay). Imagine not responding to emails in a timely fashion. Imagine not producing basic work for them (signatures, logo, testing product, coordinating a photo shoot or taking headshots - not rocket science, this is her line of work). Imagine not signing an important document and dragging this company’s livelihood. Imagine never once being fired for any of that. Yep, that would never happen in real life to us real folks. JH is irresponsible, entitled, and completely unprofessional. I can’t believe brands still collab with her. Her collabs are ALWAYS problematic. And history repeats itself. For anyone considering a future collab, I am not going to be sorry for them because that would be their own fault. Fool me once, shame on you, fool me twice, shame on me. 🤷🏻♀️
How did she not find a single day in all those months when she could have taken a picture of herself or a single moment she could have answered an email? Were you not on your phone the entire week you were sick? Did you not send a single text message that whole week? How do you write your signature 1 time, decide you dont like it, and have to wait until the next day to try again so you can take a picture of it? If you do makeup for a living, how do you not find time to put 1 single eyeshadow shade on your eye to tell them what you think? This is flat out laziness and lack of professionalism.
On top of the fact that her "truth" video, she kept saying they only did a 4 pan palette that was going to cost sooooo much. Like, they TRIED to do 9 and consistently dropped their price to make her happy and she continued to give them the run around.
I don't think it was laziness. I think she was buying time to figure out how to handle her collabs to get the most out of them. It was all intentional, that's what I believe
For reals. I didn't know who she was before end of 2019, and damn, she looks like a totally different person from before (which she looked SO much better). At first I thought she just gained weight, but now I know........
These emails are so frustrating. They had to ask her a million times for shade names, her signature, shade confirmation, etc. Jaclyn is so unprofessional and wasted everyone time.
And she has the nerve to say that she “works soo hard to be completely hands on in everything she puts out when working with a brand”. She can’t even reply to a fu*king email!!!
3 days to swatch an eyeshadow. And she does it on the hand! Then 2 more days to test it on the eyes!!! As on their side , they always send her the products overnight... each time !! Omg I can't believe how frustrating it was. The work they ask her could have been done in a week (photo included).
Kind of seemed to me that she knew she wasn’t gonna do the MuG collar the whole time. She seemed disconnected and so hard to get a response from .. I feel sorry for MUG
omfg same she was so damn disrespectful and unprofessional when literally the MUG employee asked q's and she completely ignored them to then ask about them later again. i cant deal with this, im so sick of Jaclyn its not funny
Girl this comment interested me so much! I’m trying to find my way into a career with a beauty brand and would love to hear how you got yourself there? If you don’t mind me asking
I’m a designer and I just wrapped a package design project for a similar client and it was HELL. Just watching this made me want to run away screaming. 😱
😂😂😂 omg same. I don’t work in beauty but I’m a consultant in the finance industry, and I have horrible clients like this, but they’re paying me not vice versa. That email chain was beyond obnoxious *cringe*
@@hannahmartin2486 I actually went to school for social media and started off in advertising. I had a personal interest in design and beauty so I taught myself both (like building a portfolio and keeping up with the beauty industry) and landed the job by basically begging for an internship and making sure I proved myself useful during that time. Everyone I work with ended up there in different ways...but I'm more on the creative side than the beauty side so I don't have a ton of advice in that front. But beauty is a business! So any role that would be a part of a typical company is also available at a beauty one and the key is to just get in the door...after that you can move around. I met the lady who hired me at a bar so never be scared to like CHASE that job. If you want it enough people will notice. I BELIEVE IN YOU GURL
I can not deal with her unprofessionalism, They're always going on about how youtube and these collabs are their "real job" but if i pulled any of this shit at work id be fired in an instant.
Ella Carter yes but you are ply an educated person who has gone through proper training to obtain your position right?! She worked at MAC makeup- she doesn’t have an education or learned what it means to be a professional. She hasn’t had job interviews, or internships. The girl does makeup. She got really lucky. That’s all.
missychelle33 yes but if she wants to make this her proper job she should get educated on how to be professional. Not like she hasn’t got the money to pay for a 3 day course or something. Damn all she’d need to do is watch a few RU-vid videos there’s lots of education out there, rudeness in the workplace has no excuse.
re-watching this I almost wonder if Jaclyn's lazy work ethic drove her brand's lab so insane they gave her nasty spore/hair-filled lipstick just to get back at her LMAO
Right!!! Like homegirl, that’s a simple ass task. You lazy. No wonder why she’s “so busy” so doesn’t stay on top of her damn emails and then everybody needs everything right before it’s due & she gets stressed
Milch Bar why are people like you so awful? What’s is hilarious besides you thinking it’s cute to act like a trash? I mean..? what are you saying, that she tried to make a perfect product for her customers and create an amazing makeup brand and they weren’t allll 100% perfect so we should laugh at her? I’m sure you never tried to do something well and be do great at what you love and did it 100% perfect you bum. I bet your job description is hilarious. sit down
Neena Singh Girl, chill. She deserves all the backlash she’s getting. It’s so scummy to release contaminated products. Especially products people use on their faces. Absolutely unacceptable.
@@milchbar318 Of course! Agree with you 100%. The fact that she's lying about the gloves and when the products were made just goes to show what kind of person she is. She's trying to cover her ass with false statements rather than be upfront and honest, which as the face of the company, is just reprehensible.
Lissaclaire right?! I was shaking my head when she said in her statement video that they used these cotton gloves and ADMITTED that they shed into her product and stills says it’s safe to use instead of saying ‘okay I have to face that they’re contaminated’ because that’s exactly what contamination is, an impurity due to a substance that doesn’t belong in the actual endproduct.
No wonder she has to work on her collabs for 9 years before they launch. My 11 year old has better communication skills than JH. She is so unprofessional. Poor MUG. I feel so bad for them.
When they asked her to try the brown shadow and she couldn’t even bother to try it on her eye, I had to go get a glass of water to clear my head. I swear, working with her would be like herding a cat.
Yes! They handled themselves well. I feel bad for whomever that poor soul was who had to correspond with Jaclyn and her mother. That poor thing probably had to take some blame for Jaclyn’s lack of consideration and work ethic.
She’s always had an annoying personality, but her audience seems to be filled with Caucasian girls screaming “yasss Queen!” Over everything she says and does. 🙄
Prizzilla I’m a white girl and I would never bow down to that girl. Her business ethics give young strong women a bad rep. Like girl get yourself in order, schedule accordingly, be honest with your consumers, and work well and effectively with the brand. She acted poorly at best in every situation. She needs to be cancelled.
totally agree!! everything that woman does is super dramatic and annoying. I would rather watch people like Kathleenlights, Tati or other new youtubers.
Jaclyn on Twitter: “this video is gonna be nothing but opinion and zero facts” This video: nothing but facts, evidence, and in-depth explanation about everything. WELL DONE 👏🏻👏🏻👏🏻
She’s working with a couple of brands of course she’s going to take long don’t you think? You or nobody else would understand until you’re in her shoes. this has to be how it is with many collabs. 👋
@Angiemoxx that isnt a valid excuse. How does everyone else in the world do it? A lawyer doesnt work on one case at a time and thats more difficult than designing makeup. She wasnt even doing the real grunt work all she had to do was check to see if things were to her liking and give feedback. She just seems to not have wanted to do the collab and was not upfront about it wasting everyone's time and felt that there would be no repercussions as she never signed a contract.
" i didn't put them on but I did swatch them!" MUG: JACLYN: MUG: JACLYN: MUG: soooooooo, can you like, idk....ACTUALLY TRY ON YOUR PRODUCT, PLEASE?????? 🙄 JACLYN: oh, ok, sure! 13 days later:......MUG: so, what was the outcome? ME: dead inside
Anastasia had it right - you can’t go up, you can only go down. From ABH, to Becca, to MUG, to Morphe. Started with the cream of the crop, ended with the bottom of the barrel.
To be fair, Morphe is huge now and received hundreds of millions in investments last year, that's why they have retail store opening all over. I only see the getting bigger.
Lilly Rose morphe is the bottom. it's literally cheap products. it's only popular because of social media. palettes like morphe have been around for years.
That alone is shady but if she did that how did she make commission? Makes me wonder if she just said that to lie to promote Sigma so that people would buy the brushes through her affiliate code...
Or maybe she actually liked Sigma better than Mac brushes...… and wanted her customers to get what was best and a better price! You guys dig into everything!
@@maggiecombs8147 don't be naive girl. Ps. Sigma brushes are great, so it's fine if she liked them more. But not to push customers away from the company paying her bills.
It could be seen from the perspective she just wanted to give her customers better. I do not care what companying is paying my bills if I have someone who wants a good honest opinion, I would push them in that direction!
I found out HFTT passed away a while ago and remembered this video. Probably one of their best work they had put out. Hope they are resting peacefully.
There's a point in all these damn emails where it's pretty darn clear to me Jaclyn was trying to bow out of her MUG collab. Not signing the contract, stalling on the photo. She wanted out and didn't want to be the bad guy directly. Gurl....shady AF! I haven't seen a single one of her YT vids, but she had these collabs with competing cosmetics companies??? Wooo chile! Disaster in the making, and she was being hella greedy!
Judging by her emails, she seemed to lose interest early on, well before the end. She could have bowed out long before they wasted time and money. She turned out to be everything she said she wouldn't be. A GREEDY SELL OUT, AND A LIAR amongst other things.
LMAO I THOUGHT I WAS LAZY BUT THIS BITCH IS NEXT LEVEL. how you gonna take this long to send a damn signature “i’m gonna do it tomorrow” what do you even mean. it takes 5 seconds max
Maria Lpz right?!? She could have just replied with new signatures immediately. She takes an extremely long time to do the simplest things. So unprofessional.
I'm also thinking the exact same thing, she is way too unprofessional to be dealing with cosmetics, with her, I'd make her sign a contract before making thousands on product just so she ends up not working with you after all that shit. I'd protect myself beforehand and I'd sue her ass.
Contracts or nah, Jaclyn was hella unprofessional with MUG/Marlena. "ThEy ShOuLd HaVe HaD tHe CoNtRaCt FiRsT"...whateves! That absolves Jaclyn Hill of absolutely NOTHING! To do that to a small business owner that considered her a friend and fellow beauty influencer was just foul! Full stop! That's why her Morphe shadow palette was a FLOP! Karma
Also, the idea of I tried it today and it was so ugly so I'll do it again tomorrow. WHAT? Sit at a desk, keep doing it until you get one you like. You don't need a 24-hour break in between. That actually blew my mind.
Allegedly Jeffree Star heavily implied in a message to HFTT and Tea Spill that Jaclyn was very affected and about to off herself due to the backlash from this video, so they decided to leave the series unfinished. It was all a manipulation tactic to stop them exposing her dirt.
That MUG employee reminded me why I can't work in customer service. I would have lost my shit going back and forth with someone that can't even answer emails timely and doesn't respond to all questions, just some! She's overrated to be honest and people are starting to see her real side.
Omg same.. I remember being an intern and once I have a staff asked for the same shit I already emailed them I just asked them to find it the previous email and fucking cc my boss.. Thanked god my boss is so nice that he is the one who teach me to do that😂😂
God it was like pulling teeth to get a decent response from her. “I’ll swatch it on my eye tomorrow” how hard is it? Imo it’s clear she never intended on going forward with makeup geek and she didn’t respect them in anyway. She’s all about $$$$$$ the lack of professionalism from Jaclyn in those emails is unreal. Why would anyone wanna work with her if this is how she works 😳
It seemed like she was stringing mug along waiting to see if something better $$$$ came through. I don't get why more brands even want to work with her. They have to know her reputation by know.
Jaclyn strung makeup geek along for over 6 months lord have mercy!!! Clearly didn’t they see her lack of interest? The person behind the emails was hella patient. Wow!
uniquebreez I know right! I would’ve gone off on her if I was that person lol. The company had to chase her?! Hell no! They should’ve told her to kick rocks!
I AGREE!!! how on earth did that person keep their cool with JH? She was so s l o o o w doing everything and obvs her heart wasnt in the collab. E.g. not testing the samples immediately upon receiving them in the mail, not being clear with box design, sending her scanned signature over etc.... she's awful.
Are beauty gurus actual chemist ?? Because I’m tired of listening “I have created myself this formula” like no you didn’t, the chemist at the lab did smh
This! This always bothered me. Unless you have your own company to run, you don't have anything to work on. You just sell your name to a company to be on on a product and promote.