THIS CAR KEEPS COMING BACK - CAR PITCH UPDATE 

As a trader i would mark the engines!! People returning cars.

No Lee, you're not an absolute barstool over the i10, you did everything in your power to make them re-think their decision, so you did right. I was totting it up in my head, profit from 1st sale, commission from the 2nd sale, profit from 207 and then the profit from the 3rd sale......you've virtually made the value of the car profit minus the tax department's cut, well done you.

I have to say that I arrived late in the day to test drive that juke - lovely car! Was really impressed at how accommodating these guys were for me! I put down a deposit and was going ahead with the sale. I went home and through no fault of these guys I couldn’t go ahead! I’ve not been in this position before! I called Wayne the next day and briefly explained and had no problem whatsoever to say keep the deposit, it’s not your fault at all. But the reason I wanted to make this entry is that this dealership really deserves the reputation it’s gaining. Really helpful people and it’s refreshing to find a car dealership that really is helpful. I hope to one day return and be in a better position to buy a car from you guys. Really chuffed the lovely Juke sold and best wishes for your future.

Some people have more money than sense, but if it falls at your feet, pick it up very quickly and carry on. You are more than honest and fair, which is something most car dealers are certainly not. You reap what you sow !!

You did all you could, so i think you were fair to the customer.

I love how matter of fact you are when you say "we'll just drop a clutch in it" !! Top chap !!

You don't need to feel bad mate

Just want to add, I bought my daughter a 2010 VW Touran 1.6 Petrol 7 seater model, alloys RCL very clean car, 120k 5 speed manual from Lee a few months ago. She absolutely loves it. I’ll be back to buy more cars for my granddaughters when they pass their driving test.

Civic is priced below private sale prices around here, and yours comes with a warranty.

I think you was completely right in what you said and did for both of the people very fair. Watching you has put my faith back in car dealers.

They set the price…you accepted. No harm, no foul. 🇨🇦🇨🇦

You're good with people Lee. You've got a business you can be really proud of. Well done 😊

The i10's are cracking little cars. You were honest all the way down the line, so if the customers wants to do the deal its down to them. Great channel and like the way you cover common issues you have and items to replace as standard fix issues.

I find your videos extremely interesting with all the behind the scenes details. Also a natural speaker on camera, keep up the good work👍

Great content and video. You did the right thing. Please don't feel bad.

I think those old shape civics will become classics in a few years time

You did the right thing. Maybe you should send the i10 to auction and see what you get for it without the hassle of a customer!!!!

I enjoy your videos giving your views and tips on the used car market. You come across as an honest car dealer providing reliable cars at a competitive price along with great customer service. You are a rarity in your field! 👍

Loving your MoT, over here in Northern Ireland (UK) the next booked Test date I can get is August 25th. I can still drive without it provided the car is roadworthy.

You clearly are a decent trader. I wonder if the price the customer came up with might have been what they had be offered in part exchange?

Great video, for 2nd customer it sounded like a scam at first but now sounds like customer just didn't know what they wanted. Maybe i10 wasn't right for them after a 207. Still all their fault so take the money!

In Cornwall, a wheelbarrow full of money wont buy a car, amazed up country struggling dealers havent cottoned on. Drive it to cornwall, double your money, get the train back.

Mind boggling mate 👌

Another great video Lee. I'm really enjoying your videos mate 👍

I had the i-ctdi 2.2 Mk8 Civic for 11 years. Most reliable car I have ever owned and was an absolutey economical motorway mile muncher.

Fair play to you a honest decent chap not ripping us off . Glad to see that and glad to see your selling again . Should be more like you love the videos keep them coming

the customer whos getting the alfa can at least have reassurance that their car has been checked

Fair play to you getting things done properly on the cars before you sell them on a honest car dealer (not ever one is) i would watch then a car comes back to you so short time for sale after you sold it them like other peoples comments about the engine and gearbox as you can't trust anyone mate

Hi Lee good video , keep a eye out on them cars asked for on email 👍 Cheers Ryan.

There's nothing quite as strange as some folk. Mind you to some folk £2-£3000 aint a lot of money and they maybe want to draw the line over older cars. Got a neighbour who replaces 2 Range Rovers ( his and hers) every 2 years and he's had SVRs , Hybrids etc. and the cost is immaterial.

I’d of done exactly the same as you did Lee Glad to see it’s all rocking along nicely !

Great content 👍🏻

Good on you fella did everything right

My missis has a juke .great runaround ..

I had a 2003 honda accord 2.4 petrol. I bought it with a slight dent on the rear so only paid £500 for it. It had 121,000 miles on the clock. I had it for 4 years and then had to sell it as i needed to get q car more suitable for my disabled wife. When i sold it ,it was on 175,000 miles and all id ever had to put on it was a battery some tyres and brake discs. It was utterly bombproof! Fantastic cars! Oh and i got £800 for it when i sold it too!

Don’t worry about keep buying the same I10 back, it’s a win win situation, good business 😊

You do more than most when it comes to things like this, I know of some people who would have knocked them down on the £1500 knowing full well they are already quids in. You’re not a greedy man

That's what you call good business.

Well done Lee. A good profit. Sometimes people just don't like something. Building ya bank balance lol

Ur so funny ur great love watching ur channel it's a bit like the espide of the man on bike I'm crying with laughter

Fair play Lee you did all you could. A bit of a strange one, but it takes all sorts I suppose !

You could not have Done Anything Differently 🤣 He was Happy Well Done 😊

keep up the good work lee, youre a decent,honest trader, i even recommend you to people here in stockport! worth travelling a bit for a decent car.

DO NOT FEEL BAD!! I RECKON THEY DONE SOMETHING WITH THE CAR. CHECK THE PARTS (ENGINE AND STUFF). BUT NO WAY LEE SHOULD YOU FEEL BAD!

You explored all the options with the customer.......so i would have bought it back without remorse 👍

Your a top man Lee😊

You are a genuine honest guy i am a trader too,and would have done exactly the same as some people you just cant help Lee.

Many years ago a friend bought a capri where the salesman had bought it back from a previous customer. Upon inspection it now had a 1.3 escort engine in it.!

I think you hit the nail on the head when you said they just wanted to draw a line on it , sell it back to you and move on. If you hadn’t taken it, they would have found another dealer (which they probably thought would be time consuming).This way they can instantly carry on with life etc etc. Makes up for the cars that maybe you pay too much for every now and again. Win, win. 😎👍🏻

Some people of a certain "Mind Set" are 100% Right. Don't argue. Just agree with Him/Her. But I agree with your ethos in trying to steer them in the. "Right Direction" In the end they were happy and you where. So Satisfaction all around. See you in the next one. Cheers. 👍👍

Hello CarUKMan The white 500 looks odd with peugeot wheelbase

I remember reading somewhere that Alfa Romeo had a cambelt issue years ago with some models of car made at a certain date. Can't remember the issue now, but it was recommended that the belt on affected vehicles was done at 3 years or 36000miles, whichever came first. I would hazard a guess that if that Alfa had the belt changed at 3 years or 36000 miles it was one of those affected vehicles. Just my pennies worth.....

no you done the right thing mate. you gave them the options and gave them what they wanted it’s down to them if they want to lose money. don’t feel bad about taking 300 off the first one. time is money and like you said you are not a charity. great videos mate.

I would have done exactly the same great deal

Very interested in the zafira tourer, where will it be listed once up for sale?

Spot on how you handled the i10. I suspect they bought the newer and more expensive car on a bit of a whim and needed the £1500 PDQ to avoid financial embarrassment.

On the alfa try a proxi alighment prodecure if battery has been low or flat can cause modules to turn off, and that causes miliage to flash... been out to a few of them now

It's an interesting one re the i10. My daughter has a 12 plate i10purchased a few months ago. We put a new clutch and clutch cable on it. I must admit it feels different to drive if you are not used to one. Hers seems to almost over rev when changing gear. I understand this is not uncommon on this model and perhaps enough to put some people off. Just seems strange that both purchasers rejected yours. Still as you say, good profit each time👌

15:51 what’s the deal with the blue Chevrolet? Are your sales listed anywhere online?.. Love the vlog and the chat. 📺 Compulsive viewing! 😁

Quite right to buy the car back again.

"What goes wrong" Ive enjoyed watching a couple of these videos telling us what to look out for when buying one - can we have some more please Lee ? One on a Picanto sometime if you can I have cold starting occasional problem on mine nothing when I turn the key however release fuel cap & it will start first time next few days ....I dont do may miles Im one of those old duffers who annoys folk by dring dead slow ps any interest in the Proton Savvy yet dont see many around nowadays😰

I had similar experience in the past. Some people just want rid with minimal fuss. Some people will have a car develop a fault and they simply lose trust in the car especially if they have kids.

Can i ask where can i get car trade prices from just starting out and need guiding

Great story wiyh rhe i 10 !! People are People 😂😂 strange characters indeed, BUT they make you a living out of it!😊🎉

I'm new to your excellent channel, but just wish I knew where you dealership is! Atb

You certainly do get some weird people om your pitch, But you are a true trader and 100%

Some people just have more money than sense..Not your fault at all Lee.you should have more customers like this one.

i meant to ask you how did you get on with the rates sudation

Thing is Lee every car i get i ALWAYS change the belt ,safe than sorry ,saw too many sad stories of people buying cars and belt goes sometime before they even get home,You did what you could with the I10 its a sale for you good luck ,you deserve it bud

Lee, is there a search engine you use for auction cars for those after a particular niche low volume car / model? If you want something rare it can be a nightmare trying to sift through auction listings from multiple sites. Thanks.

You done the right thing

Now Lee, ..........long cut sideways ....................I've got this Volvo XC70, ............and a little black i110 ????😉

What is the little dark colored car between the blue Aveo and the white 500?

My am i being scammed radar is whirring. I agree with others to ssy mark engines or gearbox. How was the original deal paid for? Probably nothing to worry about but sadly ive been scammed a few times and now always weary

16:50 - Modern Civics have timing chains and are made in Japan again so should be as reliable as ever!

Li, regarding the boomerang, you went above and beyond what any reasonable trader would be expected to do. in my own experience, gut feelings are so important in business especially if you think someone may be trying to set you up (or mitigating the future possibility of) and protecting/reinforcing your good reputation. in the end, every base was covered and the customer still wanted to take the hit. what else can you do but do the deal?

Ive owned my Civic Type R FN2 for nearly 12 years. It is the most reliable car ive ever owned.

What happenes to the former keepers in this situation?

How did you get on with the council, and your business rate problem is it still an ongoing problem

How would you have stood warrenty wise Lee selling the i10 on commission basis? Would you have been responsible for any issues or would the actual owners have been?

Your in it to make money Lee you said to them that they could get more money for the car you did the right thing don't look a gift horse in the moth buddy ho yea great pitch update

Only thing might've done differently would be to get a solicitor to make a legally binding contract

You are not a bastard Lee you are there to make money not lose money show three times come back good for you and well done cheers Dave

Those blue and me modules in the fiats and alfas are horrendous, seen them cause a few faults, sometimes they fail and cause parasitic drains too ! Took me a while to figure it out, some scanners can’t properly do a proxy alignment on them too 🤦🏻‍♂️

You did absolutely the right thing. Maybe they knew that hey could make more money themselves in their own occupations than making a few hundred pounds extra , and without the hassle of dealing with tyre kickers at their front door!

Business is business

Have they taken a pay day loan out on it

Had a 2.2 accord 2005 tax 1290 a year here in Ireland 🇮🇪 2008 during the recession they changed over to c02 emission based and i bought a 2009 civic tax 280 then dound it small so bought a 2012 accord 2.2 ... tax same engine 390.. Like wtf.... split level tax system ... and im originally from Manchester. Sure its criminal

That deal was great for you, BUT You could have offered him the Yellow 🍋 Fiat 500 😂 Maybe a buy one get one free for any other car 😊 One day it will disappear and we will miss it

Just a thought. The i10 hasn’t had its plates cloned? Or is ear marked as a known criminal motor on the cops database? And owners being pulled on a regular basis? Makes you wonder why the last owners wanted a get rid quick 🤔

A few years back I bought a 9 month old MINI Cooper S from a local Nissan dealer for essentially auction money. Previous owner had it for 3 weeks, just long enough to get the V5 through. Apparently, as the guy had posted about it on a FB group I’m in, he found the seat uncomfortable. I found the advert from when he’d bought it -£20k. I paid £16k, so I reckon Lookers probably gave him £14k for it…

That one car is making you a fortune

All the car garages say those Nissan jukes sell like hot cakes

Hi mate, you just wonder why they didn’t trade the i10 to the other dealer? Maybe they wasn’t interested or they offered them less than £1500! Be good if these deals come round every month! Great video 👍🏻

Sometimes people just want out of a car (or two). They had a newer car arriving and I guess the i10 was a panic buy for them. I guess it won't happen too often 😅 Thinking of travelling down from Scotland for the Civic though 😂

Bet the guy who gave the i10 back got offered £1500 as a trade in on his newer car.

Nearly a free car 😂😂. You need to put a cavite on the sales document...I am of sound mind & understand the above lol.

Hi Lee. Just a quick one. Which Black Trim Restorer do you use. Always look great when you put up for sale? Keep up the good work on the videos. Glad You Tube is growing your business mate.

If they want to throw money away then why not grab with both hands . Make it while it's there makes up for the dry spell you've had some one s watching over you lee keep it goin ...

As a subscriber from down in South West London, I almost wish I needed a small used car so that I could buy one from Mr Car UK, it’d be worth the journey. I did comment that I’d give him a couple of grand for the `Masser but sadly that didn’t work, maybe when it’s belt and chain wear out?