This Smart Home Remote Over-Promised

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Ever since Logitech discontinued their universal remote lineup, I've been looking for the ideal replacement. Enter the SwitchBot Universal Remote, which promised bring smart home control with Matter support and IR functionality. However, my experience was far from seamless.
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Chapters ➡
00:00 Introduction
00:51 Home Theater Setup
03:04 SwitchBot Universal Remote
03:25 Matter Support
03:48 Adding IR Devices
05:12 Adding Audio Receiver
06:13 Adding Devices to Remote
06:48 Creating Scenes with SwitchBot
08:07 Even More Issues
09:01 Shortcuts Support
10:31 Matter Fail
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Опубликовано:

22 июл 2024

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Комментарии : 82

@hmurchison8123 27 дней назад

I had such HIGH hopes. The design looks solid, the promise and market is there. Keeping working on it SwitchBot.

@beardfm 27 дней назад

They DM'd me after I publish to say they're working on a bunch of bug fixes, so, fingers crossed!

@adampreiser 27 дней назад

They just released it way too soon. Hopefully they sort these things out quickly. There are many harmony people that want an off-ramp.

@beardfm 27 дней назад

Same, their co-founder DM's me and said they're working on a bunch of fixes, so hopefully soon!

@Obtuse94 5 дней назад

This review was so freaking awesome and helpful! Thank you!

@Technology4Seniors 26 дней назад

Thank you for this review!

@jeffhale1189 26 дней назад

Thanks for sharing. Blessings on your day.

@verticostate 25 дней назад

Thanks a bunch for the thorough review. I was tempted to get it but i will hold of till it actually works properly and as advertised. I have the Hub2 already so maybe i will play around with the scenes in the meantime :)

@beardfm 21 день назад

I'm keeping mine hoping for some bug fixes that the company has promised. We'll see!

@markb9038 20 дней назад

Thanks for the great video. All of my AV gear is in a cupboard controlled by my Harmony Hub, with one IR blaster from the hub coming through the wall to control my TV. When I start an activity from my Harmony Elite remote I basically rely on the hub and blaster to do all the work. So, with this device, am I right to assume I could trigger a hub activity from the remote, but then the remote won't auto switch to an activity-style button setup with the remote? Also, does the hub have any IR blaster extensions?

@rlad116 23 дня назад

Good video, if those bugs and kinks get worked out (like you've mentioned from twitter DM's) I can see this company being a great entry point for me to finally get into the smart home eco system

@beardfm 21 день назад

I'm hoping so! They've just added Apple TV support, but there are still some bugs to fix. We'll see!

@KevinB333 26 дней назад

Thanks. This is exactly what I was looking for

@BrandonFeldmeier 19 дней назад

I've been a Switchbot user for 10+ years & have multiple SB devices.They have always been a solid IoT company, otherwise I wouldn't have stayed with them. Being a Harmony user I'm definitely rooting for this remote. Seems like they released it a little prematurely. I'm hoping this was intentional to generate more data & feedback to bring the remote up the level you & I are anticipating. I've got faith in Switchbot & I hope they don't let me down with this one, because this has the potential to be huge.

@beardfm 15 дней назад

I've had switchbot stuff for a while and agree, they're usually great! Hoping for software updates and bug fixes.

@R1MikeGoatStatus 26 дней назад

It’s gonna get a update and work properly don’t worry man

@chrgeorgeson 7 дней назад

They might add updates, which I believe they will , however this is the product as it is today and Switchbot shouldn't have released this in its current form.

@Anon-df2qj 27 дней назад

I was really excited when I saw this remote (I already have hub2 and many SwitchBot devices). I think I read that many of the functions would be coming in early July. I sure hope they get this sorted. Thanks for reviewing.

@beardfm 27 дней назад

I'm hopeful and still holding on to it! Will update if there are significant fixes and feature additions.

@ronaldchan3401 20 дней назад

Today I got the latest firmware update. What a mess, you can control more devices now, but I have a JVC projector and it's not on the list, I also have a dreo fan and it's not on the list and I have a marantz receiver of course not on the list. What do you really support?

@heroedeleyenda05 7 дней назад

thanks! you saved me 60 bucks, 100 considering i would have to buy the hub 2 (even though i own the hub1)

@aircomba 25 дней назад

Same experience for me as well, which is a huge bummer especially after the high their S10 vacmop had me on. Big deflation and huge opportunity missed. If they had two ground breaking products in a row like that it would have been enormous for their brand and customer base

@mrgray1379 6 дней назад

Awesome video. I purchased one and was very disappointed at the lack of "universal" support or basic devices like an audio receiver, as noted in the video. I emailed support, and they suggested I add the hub and try again. This needs to be more accurate as I purchased the device, assuming basic functionality would be 'out of the box' working. I am returning it and will continue to search for a replacement for my Harmory (RIP). Great video, Stephen.

@DanielGuterman 3 дня назад

I already have a sofabaton how does this compare? Anyone used both?

@kwanizac 20 дней назад

I was excited about this video until you mentioned Phillips hue lol. Now I need to reassess all what you say

@LambertxMc 27 дней назад

YOU ARE THE GRRREATEST! Let me just stick to my Hub 2 and control it with my phone. I picked up the Blind Tilt with the Hub.

@beardfm 27 дней назад

Appreciate that 🙏🏻 and the SwitchBot founder sent me a DM that they're working on bug fixes, so I'll update if it improves!

@AngryApple 2 дня назад

they need to fix the bugs and the weird setup. Also Home Assistant support is a must have. Im okay if this needs an Hub 2 but Home Assistant should be Incredible high on their list to implement

@CxA234 23 дня назад

So, I just spent two FRUSTRATING HOURS trying to set this up, first as a universal remote, then with the Hub Mini set up as a Matter device. Pretty much faced all the issues you mentioned. At this stage, I am just going to return this. Not waiting for the promise of future updates.

@beardfm 21 день назад

Sorry to hear, but yes it's a frustrating experience. hopefully bug fixes are coming soon!

@owenashcroft8167 27 дней назад

Sounds like a come back in 9/12 months product. In the meantime I’m going to move my broadlink rm pro and use that for ir blasting so jumping around hdmi inputs is less of a hassle, because I had to remove the hdmi controlled hub in the middle because my problem device was the Apple TV, if anything else turned on it would wake up and steal the input everytime

@beardfm 27 дней назад

Hadn't heard of that...may need to check out the rm pro

@alondinbar6193 18 дней назад

Is it possible to connect it to home assistant? Than more devices will exposed to the remote?

@beardfm 15 дней назад

I haven't used Home Assistant so unsure...

@davidrojas6457 26 дней назад

Yeah, I think we're all desperate for that perfect Harmony replacement, but people forget that Logitech had years of development (and failure) before they had that evergreen product. What we need is a company who doesn't just wanna make a quick buck and can stick around for the long haul.

@ABC589 27 дней назад

Your comments at 3:35 about only the Hub 2 having Matter support. There has since been an update to the Hub Mini so if you have the newer USB-C model then you can have Matter Support. Whether the Hub Mini USB-C has the support for the remote I have no idea.

@beardfm 27 дней назад

I just checked their website, and you're right! I have the hub mini as well, but the same issues persist there.

@BenBazan 27 дней назад

Out of curiosity if you check settings-general-matter accessories, do you see the hub 2 there? If so delete it and try and add to Apple home after resetting the hub 2.

@beardfm 27 дней назад

Oh shoot, this absolutely worked. I have the buttons in the Home app now... will wait for some bug fixes that SwitchBot has promised and will review again!

@BenBazan 26 дней назад

Looking forward to seeing the next review on this one, I’m still on the fence at the moment.

@AlbertoAIG 26 дней назад

On the web it says that many of the functions you need don’t appear until July

@JoshFisher567 25 дней назад

On Amazon it also says scenes require a network connection so those don't work without the Internet yet claim it's all local. Well, they say network but what else would it be for? The remote connects to the hub via BT and this thing seems useless without the hub as it doesn't have WiFi, only BT and IR.. It also says Matter only works through home kit which is an odd thing to say because matter is supposed to be universal. I guess the hub may need internet access for older Zigbee devices but outside that there is zero reason for it to need an internal connection after setup to work.

@michalkotnowski 20 дней назад

Have you seen FW V2.4 released yesterday? I wonder, if anything has improved?

@mr2cqql 19 дней назад

No, doesnt control my Dreo fan, Jvc projector, Marantz cinema 70s and dyson heating and cooling fan.

@denmaakujin9161 10 дней назад

Good review. I was thinking of getting on prime day, but clearly a skip for now

@SteveBarajas 26 дней назад

Still have my Harmony Elite Remote that controls my Home Theater ill never get rid of it lol

@BrandonFeldmeier 19 дней назад

Amazing how a "semi" unsupported device still kicks all of the others asses, old & new. Harmony, with all its flaws, is still king👑

@mr2cqql 26 дней назад

I got it monday and plan to return it tomrrow.

@GravitySandwich 26 дней назад

Same, what a waste

@graychenault1435 8 дней назад

Ditto. Wish I had seen this review before I impulse purchased at prime day discount.

@bobpatin2197 2 дня назад

I wish I'd seen this video before I bought it... I never got things working, but was able to send it (and the Hub 2) back to Amazon for a full refund.

@beardfm День назад

Yeah, they say updates are coming but I'm unconvinced.

@effrem123 25 дней назад

Looks like a Moes tuya remote control😮

@DjBlaaack 27 дней назад

Can’t control anything with a remote control. Nice.

@beardfm 27 дней назад

SwitchBot co-founder reached out and said there are many bug fixes coming, we'll see!

@michaelgonzalez5643 5 дней назад

I would return it. You could be waiting for a long time for an update or another brand might make a better remote

@troybryantIII 13 дней назад

Seems like you made this process so much harder. I have Dreo fans, Govee lights, and even generic fans. This remote controls my marantz and TV and everything else. So I watched this vid like why are you making this so difficult.....

@jbwise2002 15 дней назад

It seems like not having the Denon remote control was a Huge factor in your issues and would have been a better review with that included. I think you maybe got early adopter issues bc I have seen other reviews without these issues.

@beardfm 15 дней назад

Technically I was able to program all the buttons for the Denon I needed matching from the Harmony hub. The biggest issues are inherent bugs with the device and software. Will update if I see improvements with coming updates.

@brainguynyc8729 11 дней назад

Damn you, Logitech!

@adriftatlas 25 дней назад

I saw the remote in a Verge article and was excited until I found out it required their hub. Like why? Why can't we have a simple dirt cheap Matter remote with a few buttons to control lights and stuff? Something along the lines of a WizMote but Matter compatible. Why are all of them janky and cost $35+?

@beardfm 21 день назад

It's true, you would think it's possible especially with thread and Bluetooth LE

@Dricus 24 дня назад

I was hoping to integrate this with Google TV and Homey 😢

@beardfm 21 день назад

It's unfortunate...

@MazzEffect7 26 дней назад

Sigh...I feel like all of these universal remotes find a way to fall short. Every. Single. Time.

@darshansheth3853 27 дней назад

Just watching you explaining your frustration.. is pretty painful 😢

@beardfm 27 дней назад

It's sad, but they've DM'd me and promised some bug fixes so will follow up if I see improvements!

@darshansheth3853 27 дней назад

@@beardfm thats great to hear! Looking forward to your positive satisfied review soon haha

@JamieElgie 24 дня назад

@stephen Shortcut request: read the next calendar item’s location (easy) then send it to my Tesla (hard). I know off topic

@beardfm 21 день назад

Ooo I don't even know if Tesla can accept that kind of data

@ryalsandrew 9 дней назад

Tv too high

@howardstover4641 21 день назад

If I cannot do it with my phone, i probably don’t need it

@theonetheonlyYMCA 13 дней назад

Did you actually reset the Hub2 into Matter Pairing mode? There is a trick, and SwitchBot has given explicit Pairing Instructions. If i can do my best to recall: Step1: Press and Hold ON and OFF White Light Button on ur Hub2 for 15 secs - you will see that the screen blanks out and then come back on. Step 2: Copy the numeric code on the Matter Pairing Screen on your SwitchBot Hub2 Settings - DO NOT COPY THE MATTER QR. Step 3: Go to Apple Home, add accessory > then select More Options > then choose My Accessort isn't shown here > input the numeric code from the Matter setting of your Hub2. Step 4: Enjoy your Matter enabled Hub2. PS. I learn this the hard way, during the initial launch and I am still trying to figure out why the conventional QR Scanning doesn;'t work for SB Hub2 for now.

@effrem123 25 дней назад

All this automation, instead of being more complex and intuitive and universally compatible, is increasingly a failure.😢