Three 4G Plus Hub Unboxing & Review - Sercomm 4G+ Router Speed Test

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Read our full review of the Three 4G Plus Hub: broadbandsavvy.com/three-4g-p...
In this video, we've unboxed and tested the Sercomm LTE2122GR home broadband router, also known as the Three 4G+ Hub.
We've shown how to set up the 4G Plus Hub, including installing the SIM card, and attaching its antennas, and performed a speed test. We've also tested this 4G router when gaming, to see what its latency is like.
Overall, we gave the 4G Plus Hub 4.6 out of 5, as it offers a great-value way to achieve fast broadband speeds at home, and it's also very easy to set up.
0:00 Unboxing
2:13 Installing the SIM card
3:07 Installing the 4G antennas
4:31 Plugging in the power cord
5:07 Turning on the router
5:39 Speed test results
6:17 Gaming test
About us
At Broadband Savvy, we help everyday British households get the most from their home broadband. Whether you're looking to troubleshoot WiFi dropouts, are struggling with slow download speeds, or just want a better broadband deal, we've got you covered. Learn more at broadbandsavvy.com or follow us on Twitter: / broadbandsavvy

Опубликовано:

27 июл 2024

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Комментарии : 72

@broadbandsavvy Год назад

Read our full review of the Three 4G Plus Hub: broadbandsavvy.com/three-4g-plus-hub-review/

@petermainwaringsx Год назад

This video has arrived just in time as my contract with Plusnet has ended and I'm looking to renew or jump ship. Thanks for the upload.

@shimmygirllinda9457 Год назад

Ive just recieved this and hadnt a clue as the instructions were hopeless and no one at three coukd help you have made this so easy so thanks

@margaretgreenwood2765 11 месяцев назад

2023 I tried 4G hub at my caravan, it didn’t accept password. Couldn’t join network so I posted it back. The sim didn’t have “broadband” written anywhere.

@shimmygirllinda9457 Год назад

Hi just to clarify does the cut edge face the left when inserting and does the magnetic face downwards? I've had two Sims already which have both fallen into the machine and can't be retrieved and the 3broadband team can't help and the instructions are non existent thanks

@broadbandsavvy Год назад

The side of the SIM card with the Three logo on it faces the back. It sounds like you are punching out the smallest nano SIM card. You want the second-largest one. See here in the setup section for more details: broadbandsavvy.com/three-4g-plus-hub-review/

@shimmygirllinda9457 Год назад

@@broadbandsavvy thank you does the cut edge go in first or the straight edge? The photo isn't clear?

@broadbandsavvy Год назад

@@shimmygirllinda9457 The cut end goes in first.

@shimmygirllinda9457 Год назад

Thank you for all your help it's working now

@eddyr3691 Год назад

@@broadbandsavvy Thanks, that answers (as well as your helpful video) the Q I came online to check. The atrocious instructions suggest the 45deg cut faces outwards, which of course did not work.

@DNBITU1910 8 месяцев назад

what color lights should be on on broadband, because in my case they are green, apart from LTEstrenght, sometimes it is green and sometimes it is red, it is less than a meter from the TV, which is too close and therefore the WiFi works worse?

@broadbandsavvy 8 месяцев назад

The LTE light should be green. We'd recommend moving it somewhere else to see if you can get better signal.

@bonniebadboi Год назад

Will this be good enough for streaming Netflix, contract is up with virgin

@yasserdadah9191 Год назад

Hi, 3 said this would work with any sim, but I tried using my vodafone sim and it would not work... any advice?

@broadbandsavvy Год назад

We'd recommend contacting their support, there might be something they/you need to do to unlock it.

@petermainwaringsx Год назад

@@broadbandsavvy Surely it's a Three device, locked on Three, so it's not going to work on another carrier. They must mean any SIZE sim?

@broadbandsavvy Год назад

@@petermainwaringsx They leave lots of stuff unlocked these days, including most of their broadband products. It does not take any size of SIM.

@stevelewis8394 Год назад

@@broadbandsavvy Not much good being unlocked if you can't change the APN.

@lonewolf9136 Год назад

Hi can you pay as you go and if you can how do you top up ?

@broadbandsavvy Год назад

You can buy Three's 5G Hub, which is a similar price and also supports 4G, on a month-to-month basis. SImply buy on the Three website and set up a monthly direct debit. You can cancel anytime but have to send back the router.

@deanog32 Год назад

I've got mine today and was told by three customer service that the amber light on the LTE strength does not mean anything !! Also my password on the box does not work at all....i only by passed it on my phone by the bar code scanner which took a long time to work....I can not use the password for anything else because it does not work . ...I am very disappointed right now as I've just got it

@broadbandsavvy Год назад

It might be worth changing the password on your phone, or connect over Ethernet and then change the password, in order to connect all of your devices. Also confirm that you're using the password printed on the router, not on its box.

@harleyquinn2046 Год назад

mine didn’t come with an ethernet cable either. did you call them or email them to get it. and it is free right? i tried to call but they didn’t let me as it is “not a part of the package “. kindly advise.

@broadbandsavvy Год назад

We weren't able to get one from Three unfortunately. On the plus side though they are relatively cheap to buy.

@harleyquinn2046 Год назад

@@broadbandsavvynoted, thanks!

@mazz2001 Год назад

Nice but why didn’t you just get a 5G 3 router instead???

@broadbandsavvy Год назад

We've reviewed the 5G Hub in another video.

@Welshdashcamnetwork Год назад

5G isn't readily available in some parts of the UK.

@mazz2001 Год назад

@@Welshdashcamnetwork yes. Thats why the government has announced the shut down of 2G & 3G masts to replace them with 5G

@Welshdashcamnetwork Год назад

@@mazz2001 wish they’d hurry up then! Because the home I’ve just bought has only got a copper line of around 10mbps, no 5G coverage in the area either so my only option is this 4G router. 😩

@mazz2001 Год назад

@@Welshdashcamnetwork 😂😂 i feel sorry for u man. Your stuck with the typical adsl standard broadband

@Jake-nl3er Год назад

Im moving house soon. Despite being in a town, the new house actually has worse fibre optic than the rural area I live in now and highest I can find available is about 70mps download. However these hubs are meant to go higher. Does it just plug into a normal socket in a wall? And does it run off that sim card that comes with it? What are those long things you stuck into it? I know internet speed depends on 4G. So, next time I visit the new house, if I turn off my WiFi, and do an Internet speed test on the 4G on my phone, would the results I get be an accurate estimate of the wifi speeds I'd get with one of these? Also, I assume with it being run off 4G, the Internet wouldn't ever cut out? Unless of course we didn't have a 4G signal.

@broadbandsavvy Год назад

Yes it plugs into a power socket (no phone socket), it connects to the internet using the included SIM card, the things plugged into it are external antennas. Our review in the pinned comment/description has a lot more detail. A 4G test on your phone on Three should show a similar speed. Also see if you can get the 5G Hub instead, to get speeds of up to 700 Mbps. It won't cut out if you have good 4G signal.

@Jake-nl3er Год назад

@@broadbandsavvy thanks for the response and answering all my questions. Im actually on EE and not Three so I suppose I won't know how good the connection will be unless I actually try it. Looks like they offer a 30 day cancellation period so I can always cancel if the connection isnt good. I appreciate the response.

@luqman5706 Год назад

I've got this router today. My LTE light is red. What would that indicate? WiFi seems to work fine, although the speed is slow and averaging close to 30mb.

@broadbandsavvy Год назад

I believe that's a 4G signal issue. We'd recommend trying to move it somewhere else in the house, ideally higher up and close to a window.

@iam.r3ji Год назад

Got it today and it is not working. There is no light on on any of them. Tried to be in touch with the team but they couldn’t help because someone put my surname wrong on their system. Ridiculous

@damon.lee.r Год назад

check the sim, people are putting it the wrong way and not getting anything. The cut corner normally goes inwards, not on this unit from the videos i've seen.

@eddyr3691 Год назад

@@damon.lee.r Yep the image in the instructions is misleading. Pretty poor effort from Three, they really should sort.

@EverlarkHinnyLuver 5 месяцев назад

My router is not connected. How do I connect it?

@broadbandsavvy 5 месяцев назад

The router is not connecting to the internet? We would recommend trying to move it to a different location where it might be able to pick up signal.

@ehabalhamwi8204 Год назад

what’s the difference between 4G plus Hub and 4G Hub . can anyone tell me please?

@broadbandsavvy Год назад

4G Plus Hub comes with external antennas as shown in the video. This means that the signal is theoretically a bit better, but the router is bigger and slightly more hassle to set up.

@stevelewis8394 Год назад

@@broadbandsavvy Wrong. The 4G+ hub is a cat18 hub - that is the main difference. If you're in a good signal area you'll likely get faster download speeds by NOT using the bunny ears.

@2KOOLURATOOLGaming Год назад

@@stevelewis8394 Why would the speeds be better by not using the antenna? That makes zero sense to me. I understand that the + can use Cat 18 but what has that got to do with the antennae?

@libbyx5211 Месяц назад

the internet light is on red for me

@lukeeastabrook3534 11 месяцев назад

Mine will only stay on red lights. Im using a smarty sim card and no matter what i do the internet will not go green. I bought a brand new unit, so have no idea what to do now. Three said the device is definately unlocked.

@broadbandsavvy 11 месяцев назад

Ensure that the SIM is active, if unsure try it in another device. Try to use the router at another address to see if it's a signal issue.

@lukeeastabrook3534 11 месяцев назад

@broadbandsavvy definitely active. I took it out of my phone. Does it have to be a data only sim? I have unlimited data on the sim but can also use it for calls, texts etc

@broadbandsavvy 11 месяцев назад

@@lukeeastabrook3534 I don't think it has to be a data-only SIM. If it's definitely not working, including at other addresses, and the router only works with Three's SIM, it could be that Three is mistaken about it being unlocked. Their 5G Hub for example is known to be locked.

@lukeeastabrook3534 11 месяцев назад

@broadbandsavvy it's so strange. Due to me buying it second hand (but brand new) I'm unsure if it is unlocked. I have applied to three to unlock it but they've told me it's unlocked. God knows. I've tried the sim in both ways, when I put it in with the 45 degrees upwards, the Internet and LTE flashes, when I put it In 45 degrees down, then the red lights for Internet and LTE flash, then go off..... but no green light.

@broadbandsavvy 11 месяцев назад

@@lukeeastabrook3534 Might be worth changing the APN in the router's settings. May also be worth seeing if Smarty has any ideas if Three is not being helpful. Although they are a subsidiary of Three, Smarty markets their SIMs for mobile broadband so they may be more equipped to help troubleshoot - it could be a new SIM is needed.

@anilvc2012 9 месяцев назад

Please avoid three 5g broadband internet as it has Ivanti VPN issues connecting to office network while working from home.

@smok3r679 Год назад

Isn’t 5g already available as I have one

@broadbandsavvy Год назад

It is, but only in certain areas.

@DNBITU1910 8 месяцев назад

I have had it for several months and I do not recommend it, I have to reset it every now and then because it loses the signal, I will have to replace it with 5G or another better 4G

@coreyworthington9123 Год назад

These videos always piss me off when they don’t actually talk about the product

@broadbandsavvy Год назад

Read the review linked in the description.

@OfficialOJS_ Год назад

The password is not working on mine

@broadbandsavvy Год назад

Try to connect with the Ethernet cable and reset the password in the admin settings.

@OfficialOJS_ Год назад

@@broadbandsavvy it also did not come with that.

@broadbandsavvy Год назад

@@OfficialOJS_ If you don't have another Ethernet cable you can use, try to connect with the WPS button. Failing that you might need to do a factory reset of the router.

@OfficialOJS_ Год назад

@@broadbandsavvy okay thanks

@sumtingwong8135 Год назад

if you plan on getting this DONT you will have terrible download speeds im getting 2mbs and the box is in the same room as me i get 30mbs using mobile hotspot

@broadbandsavvy Год назад

Try: a) putting it somewhere else in the house and b) not using the antennas to see if you get better signal.

@sumtingwong8135 Год назад

@@broadbandsavvy it’s next to the window I have spoken to there support team there useless just told me to reset it. And it didn’t come with antennas and that won’t boost Wi-Fi signal that’s only helps get your signal out and I don’t need it because it’s in the same room as me. The wifi is just shit I’m getting faster speeds using my mobile hotspot I have also cancelled it £50 a month for 5mb is crazy I pay £20 for 35mb from virgin

@amorylazlo9579 Год назад

Surely EVERYONE knows how to remove something from a box

@peter17572 Год назад

To be honest this has got to be THE WORST router design Three have made I mean you might as way have a bunny rabbit sitting on your window ledge! My huawei B535-232 looks better than this!

@broadbandsavvy Год назад

Most routers will look like this with external antennas installed, and it should be possible to use the router without them.