There are plenty of companies that would have continued to fight against giving her a refund, let alone a full refund. I was actually surprised that they were so quick to agree.
Of course they would after the media show up. coz that's the goal. make it big, make it controversial. so "STUPID" car buyer who doesn't read the manual finally understand it. getting to the news is FREE real estate. instead of paying the news to publish a video about the same topic that won't hold coz it is "NOT YET" controversial.
scammers charging us to travel when we pay taxes for the roads already and hilariously people are only concerned with where should i put this device! 😂
Roads are crazy expensive to maintain. Even with taxes, the US has an insane amount of road debt and can't afford anywhere near what we have. Tolls are necessary if you want new/expanded highways or roads that don't have potholes everywhere. Well, unless you want to pay double the taxes.
Taxation, taxation, taxation, 4.00 tomatoes? Uh huh. Yep. Hows your salad? Next big problem? You guessed it 10.00 gallon gas. Wait. Yep. Coming to a mcdonalds near YOU.
At this point, manufacturers need to install RFID transponders into cars automatically, and we need to rid ourselves of those tawdry pieces of sheet metal known as licence plates, while we are at it!
The metallicized windshield tint is a reflective coating utilizing the physical properties of titanium dioxide to specifically absorb UV but not visible light. It doesn't work like a microwave screen whose purpose is to create a barrier so small that certain waves can't pass through it. If that was the case you'd block visual light which has a larger wavelength as well and being able to see through a windshield is quite important to it's function.
And for decades, fast track likely has included fine print directing customers to check their owner's manual and/or manufacturer for where to put the device for best results. 1:28 As they stated in the video the 'sweet spot' varies between vehicles - different makes, different models and even different years. There are simply too many variations for them to account for all of them.
Went to Chicago last week & had problems with our pass being read. One toll took it going into Chicago two others didn’t & it took backing out & trying another toll & paying with a card. Had more issues later on when leaving Chicago. Going to have to check the owners manual now! Would have never thought these devices would face problems if not in certain set locations!
It's not just some vehicles. Most windshields use thin metal layers. This is not new. They are not using the correct technology in their system. Does Florida have this problem? Their toll system doesn't require batteries, it seems to be a better system.
It's based on traffic. It was free pretty much at the beginning of the pandemic. Sad thing is that when the traffic is at its worst and the most expensive, the express lanes don't move much faster.
Please explain in detail how the transmitter design is at fault? Remember, the unit needs to be internally powered , not need recharging for 5 years and no larger than the current unit.
Maybe they didn't know she had an zero emission eligible vehicle? maybe all they got was "hey I set this to 3 people but it said I owe money"? Maybe they did engage her, but it was never fault so she didn't listen?
Why would they? Do you know how many calls they get on a daily basis arguing that they have been overcharged and how many of them are bogus claims? As far as they are concerned, the onus is on her to prove her case and initially she wasn't aware that she put the device in a bad location. I was actually surprised that they were so quick to give her a full refund.
Still not sure why we have to pay Fucktrack when we are already paying gas tax, dmv tax, road tax on property tax bills, state income tax, sales tax,…..
Tolls are neccessary in instances where road maintenance money is hard to come by. I find a lot of people don't quite understand that the US in general has an absolutely massive road debt and can't pay for most roads it has. Highways are expensive infrastructure to maintain and may pull funding from smaller roadways. While it is easy enough to say the government should spend money better, which I partially agree with, the way it is now will probably stay for the foreseeable future. Some special states like Texas don't have as many road related taxes so tolls are the only way to keep them funded. You can't forget either that some toll roads are owned by private corporations in cooperation with the local government so they don't get as much federal money.
The fact that there are American military operations in Syria, probably bombing raids on Yemen, Small military units in Niger, Sudan etc... and who knows where else. Did Americans vote for all these interventions?
@@boostftw123 almost like your a tax raising biden voter who loves extra fees and government regulation of free highway travel . These photo cameras screw up all the time and charge people wrong fees as we see here. Dummy^
@@boostftw123 I watched it full and then made the comment! It’s Fastrack’s problem that, they could not detect the Toll Tag on my car. Do you realize how many car owners are there who have been robbed by fastrack this way??
@@withvinayak lol it's literally your car that is not allowing for a propper detection....nothing to do with their systems but your car. SHould they be checking and allowing refunds, yes that is also the right thing to do.
question back to California is , what happened to all the money ??? !!!!!! I've lived in states with snow, rain, freezing weather, sun and the road are free and well maintained ... corruption and terrible spending
Well, the next story that you should do are the toll jumpers. The kinda low lives that use the express lane all the time but suddenly and violently merge into right lane to avoid the sensor, only to jump back into express lane 100 feet after. One of these idiots damm nearly crashed into me and it did cause me a minor scratch with another vehicle as I had to brake hard. Fortunately, the truck that I made contact with saw what happened in front of me and we shook hands all the while shaking our heads at the aHOLE that did this. It was a Honda Accord Burgandy color with jewel covered rear license plate. I was not able to get the plate numbers. The toll jumper had already left the scene. BTW, there is a grey Honda pilot on 237 that does this every single day (between 5:30 to 6:00 PM) and I have seen him do this for over 2.5 years, especially sensor close to North 1st street on 237.
THE NERVE OF AMERICA. Like hello?? wtf do you think we are out here? Will you be charging us to breathe next? Am I able to sneeze without being charges for g sake?
It's usually modified engines and unusual extra modifications. I never heard windshield are a problem unless there modified by making them thick heavy bulky and or wide.
I mean, the auto manufacturer tells you where to place the device, right on the owner's manual. It's easier to blame "greedy corporations" than to accept personal responsibility.
@@RedFoxwithTubeSocks-hi7jj You’re one of those people who never blame corporations for anything. The fast track tells you how to install the device. They probably should tell you to check your owners manual for proper placement for your vehicle. But they chose not to do that. And they also chose not to tell her what the problem was when she complained .
What kind technology is this? Who is the service provider? Are they using 5g? Many american infrastructures are behind many asian countries. Poor americans still have to suffer this kind of pain.
Paying anything for tolls is absurd in my mind. I mean if you have "mass transit and commercial only" only lanes where we charge commercial that's one thing but tolls are absurd.
YOUR WINDSHIELD IS NOT TO BLAME. FASTRAK IS TO BLAME. THEIR TECHNOLOGY IS TO BLAME. Why are civilians liable to pay pay pay immediately and wait for a refund but it's okay for companies like this to blame us for their issue but also not give the benefit of the doubt and refund and worry later.
What are you talking about? Placement is the owners responsibility not fastraks. As far as fastrak is concerned if they dont see your rfid signal then you dont have one.
this is old news The ford windshields have been known to be a problem. why do you think they put that shadesd spot on the car now. But why does F track not inform people too?
That's what people are doing. The consequence is you are losing American natives as well who are also leaving. Eventually the higher tax burden will be on you.
Even if she wants to sue , she’s not gonna get that far because they going to blame her not knowing her vehicle where to place it , having a Manuel and everything , something that everyone should learn and be educated with your vehicle
It's all BS. She didn't need to change settings with her friend in the car. She's in a Mach-E Mustang. That's an EV, which is ALWAYS Setting 3. What a dope.
I got a ticket once for fare evasion while driving next to the express lane. Fortunately there was a motorcycle next to me in the express lane on the picture so I was able to dispute it.
The driver is the one who is at fault here. The charges should not have been cancelled. The driver did not read her vehicle's manual and so she incorrectly put her Fastrack device in a wrong spot on the windshield.
Here’s what you do Take your plates off And cover your vin number Why are we paying for freeways we pay for already through tax measures Fast track is nothing but a scam
Why is America turning into such a shit hole. It used to be the best place in the world. Customer service was unparalleled back in the day. Wtf is going on???
I mounted my FastTrack by the mirror like I was supposed to, the glue melted while parked for lunch, the FastTrack fell off, and it split open. Happened in both vehicles. Bad product design by whoever made the tags.
1. I bet you have to contact a news station consumer protection department to get you money back. 2. Why TF is there a selection of how many people in the first place... Ur paying to use their cash grab... o.0
I vaguely remember knowing about a potential issue with windshields when I got my first fastrack transponder, do they not mention this in the box the devices come in anymore?
I stay confused because I have a fast track and I didn't know that the fast track couldn't be used I'm riverside or Orange County. Didn't realize that until I got the ticket in the mail.
It happensd to me years ago, US implementation of fast pass sucks. They couldnt develop a proper module and syatem that could charge for tolls properly.
Most of us don't check the bill until later. It would be hard for some of us to remember if we were travel alone or not. They should just text you how much they charge. With the technology nowadays, this is not hard at all. And they don't even have an app if I remember correctly.
That never happens to me and my truck has a tinted windshield I always place the transponder in the middle of the dashboard and I always here it beep and it says zero charge when I see my account… but the users should always read their vehicles owner manual bc of cars being so full with tech now it doesn’t surprise me that this was the issue for the young lady.. but also check the battery those don’t last forever they should be replaced every so often
What a bunch of bullshit that people need to figure this out or after the fact, the fact that this girl was denied her money back and called a liar and tell you guys got involved is also bullshit like people were thinking about what’s what’s on my windshield that might be a problem
The silly thing is we are paying and adapting to rules for companies that are using roads we paid for with our taxes. Take back our roads and stop letting companies charge us to use them
NOOOO. It's not the consumers damn fault when you can't make a product that can transmit through ALL car windshields!! Like wtf?! It's stupid it's constantly the consumers fault when the damn companies can't even make a product that works when they get SO MUCH REVENUE from nothing!! We DON'T have toll roads in AZ, yet (thank the gods!) and I don't understand why ANYONE would pay extra monies for something they already paid for in taxes. 🙄😳 FUCK TOLL ROADS!!
Because in newer cars due to the AMOUNT of technology and signals that has to go through electric cars nav screens etc it hurt the signal and also well um compared to todays cars your car is alot “thinner”
Lies. I drove the full Fastrak from Oakland to Milpitas set to 3 (free) and I was charged at a few select scanners. It should be charged for all scans or none at all if my windshield is blocking.
I wouldn't immediately jump to "lies" just based on variable results. The angle that the scanners are set to relative to your course of travel is one factor, the other is common in technology - small variations cause different results. Happens all the time in radio signals.
Its powered by a microwave transmitter that aims at the center of the lane. If you are not directly centered the beam will miss the device on your window. If you are passing someone or driving on the lines it wont read the device and you will be photographed and chargrd
If windshield were blocking the device she would have been charged a fine for driving without a Fastrak. In no event it would impact the setting on the device. It's either all or nothing. This is what Fastrak web site says: "An image of the license plate was captured and a violation notice will be mailed to the vehicle's registered owner at the address on file with the Department of Motor Vehicles (DMV) within 21 days of the violation."
