Imagine you have been a client of theirs for years and suddenly one day you decide to purchase 5 domains on the same day...Bang you're dead !!!! A crazy woman named Prajna R from their Escalated support dept will IMMEDIATELY SUSPEND YOUR ACCOUNT !!! And no explanation why given either !! Upon many phone calls I finally was told it's because buying 5 domain names (Apparently 4 will also do the trick) goes against their user policy yet when I asked to be shown where that was in print they immediately changed the subject every single time !!! This company is IRRESPONSIBLE and pathetic with a crazy power hungry woman in fraud...The funniest thing is I NEVER EVEN used those domain names as just wanted to "Bank" them ... It still has NOT been resolved to this day !!! And to show just how crazy this woman is she stated in her email that she wants me to send her a photocopy of MY PASSPORT !!!! Think about that and let it sink in about just how mad this person is in asking for that!!! Don't believe me check the Better Business Bureau where they have a score of 1 out of 5 stars ... Ridiculously bad company with the WORSE support I have ever seen in my entire life !!!