You HAVE transferrable skills for a Customer Success job! But how do you make them stand out throughout the interview process?
This is a challenge that many people find difficult to do (and it’s clear to see why it is). It takes at least a basic understanding of Customer Success and storytelling skills.
In this video I break down how you can take the skills you’ve acquired in your current field and create stories that support why you would make the best candidate (even if you don’t have direct CS skills). The methods I’ve outlined here are tried and true. After speaking to hundreds of people looking to make the switch to Customer Success from backgrounds like retail, education, and healthcare, these were the techniques that helped them land CS positions.
Resources mentioned
Customer Success Skills Transfer Sheet: dianadejesus18.gumroad.com/l/...
The Customer Success Project www.thecustomersuccessproject...
As always, if you have any questions, let me know in the comments!
29 июн 2024
