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TRIP REPORT | Lufthansa Business Class | Airbus A320 | Munich - Barcelona 

FlightExperience
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Lufthansa is one of the leading airlines in the world. While they are now finally upgrading their long-haul fleet with the new Allegris product, they've already introduced a new service concept called "Tasting Heimat" in their short-haul Business Class, which should bring the German cuisine inspired by 6 different German cities to the sky. However, on this flight from Munich to Barcelona the realization of that cool concept was so bad. But have a look at it yourself and tell us what you think about it.
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FLIGHT INFORMATION
✈ Airline: Lufthansa
✈ Aircraft: Airbus A320 (D-AIWH)
✈ Flight No.: LH1816
✈ Route: Munich (MUC) - Barcelona (BCN)
✈ Flight time: 1h50min
✈ Seat: 5F
✈ Class: Business
✈ Fare: Light
✈ Price: 148€
✈ Flight date: April 2022
VIDEO CHAPTERS
00:00 Intro & Route Map
00:24 How to upgrade to Business Class
01:05 Lufthansa Lounge
01:30 Aircraft & Boarding
01:48 Cabin & Seat
02:15 Takeoff
03:50 Inflight Service - it's all fake
05:33 Approach
05:55 Landing
06:12 Flight Recap
07:12 Rating
08:19 Disembarking
08:35 Outro
MUSIC
Music from freetousemusic.com
Track: Creamy by Aylex
• ❄️ Aesthetic Lofi Pian...
SUSTAINABILITY
The emissions of this flight have been offset. In addition to that we implemented more measures to reduce our climate impact: www.flightexperience.de/susta...
RATING DISCLAIMER
The rating is not an airline rating, it is a rating of the specific flight experience based on the ticket price, the flight duration, the general airline concept (LCC, Hybrid, Full Service) and our individual expectations associated with it. That's why it also includes points on which the airline has no influence on. Furthermore, the points shown in the video can differ from the list below as not every point is relevant for each flight, depending on the class and the concept of the airline. This applys also for the explanation of each point.
✈ Ground services: check-in (concept/ effeciency), baggage drop-off, queues, boarding efficiency
✈ Lounge: Choice of food and beverages, available facilities and amenities (showers, extra rooms, etc.), condition of the facility, comfort
✈ Cabin crew: presence, proactivity, friendliness, attentiveness, professionality
✈ Cabin: design, cleanliness, up to date configuration, lavatory, general condition
✈ Seat: facilities (power outlets, USB-ports, device holder, headrest, recline), legroom, comfort, general condition
✈ Entertainment: IFE, Wifi, entertainment via your smartphone, digital newspapers, costs
✈ Onboard service: general realization of the corresponding service concept, availability of menus, menu selection, availability of different options, amenities (kit, blankets, pillow), food & drink quality, amount of food & drinks served, service frequency, costs
✈ Punctuality: self-explanatory
✈ Value for money: self-explanatory in terms of flight length, the ticket price and the expectations associated with it.
VIDEO DISCLAIMER
✈ This flight was not sponsored by the airline, nor did we receive any special treatment. We paid for the ticket.
✈ All opinions displayed are our own and based on our experiences, personal expectations and preferences. Therefore, they should never be interpreted in a generalised way.
✈ We try to research all the information given in our videos as carefully as possible but we can't guarantee that it is correct.
✈ We reserve the right to delete inappropriate comments. There is no right to publication of comments.
✈ Contact us: contact(at)flightexperience.de
✈ Imprint: www.flightexperience.de/impri...
© FlightExperience 2023
You always need a written permission to use our footage.
Content usage guideline: www.flightexperience.de/about...
#lufthansa #businessclass #munich

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8 июл 2024

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Комментарии : 74   
@flightexperience_official
@flightexperience_official Год назад
Thanks for watching! What do you think about Lufthansa's Business Class and their catering concept "Tasting Heimat"?
@WindohsCrasher
@WindohsCrasher Год назад
I flew Lufthansa's Business Class to Edinburgh and back to Frankfurt last year and I was pretty disappointed from the meals. As a vegetarian, I always set my meal preference to "Vegetarian (Lacto + Ovo)" while booking my tickets, which means as much as that I'm a vegetarian who eats dairy and egg products. However, I got the exact same meal on both flights which consisted of a very small portion of a cold bean salad with a cold bun. It was not bad at all, but I could have eaten this ten times and would still have been hungry. Also the meal was more of a vegan meal than lacto + ovo. All in all, the ticket price was very cheap and I enjoyed the business lounge in the airport (although it didn't have that many meal choices), but for the flight itself it's really not worth upgrading.
@flightexperience_official
@flightexperience_official Год назад
@@WindohsCrasher Thanks for sharing your experience with us. It is indeed very disappointing if a special pre-ordered meal isn't served. Had that same issue on Saudia: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-sR7OaXcfPLI.html
@av621
@av621 Год назад
I remember flying Lufthansa on their Airbus A380 from Frankfurt (FRA) to New Delhi (DEL) in 2014. Even in economy their service was really good and the crew members were really kind and helpful. It's sad to see what's happening to Lufthansa now...
@mstrmren
@mstrmren Год назад
Crew friendliness has nothing to do with the airline. Every airline has friendly and unfriendly staff, and I'm sure not all the rude crew members at Lufthansa magically appeared there in 2015.
@av621
@av621 Год назад
@@mstrmren It does have a role to play in the airline's reputation, you feel welcome onboard a plane with nicer crew members. I can agree that the crew may show different attitude on different flights of the same airline, but the general behaviour of the crew of any airline can always be noticed.
@mr_edil1695
@mr_edil1695 Год назад
Pretty cool review. Loved the music selection. And you‘re absolutely right. It‘s such a great concept but why they do it that wrong then! Cheers!
@flightexperience_official
@flightexperience_official Год назад
Thanks! That‘s what I‘m still asking myself since that flight.
@maxster_8989
@maxster_8989 Год назад
I agree that no wifi and no USB sockets for a 2019 aircraft is uncompetitive.
@flightexperience_official
@flightexperience_official Год назад
Yes, indeed. However they meanwhile are upgrading their short-haul fleet with more up to date seats with USB-ports. Thanks for watching!
@LegendAryNows
@LegendAryNows Год назад
Another amazing trip report thank you so much!! 🎉🎉🎉
@flightexperience_official
@flightexperience_official Год назад
Thanks!
@vachankehr5403
@vachankehr5403 9 месяцев назад
Dass war sehr schön das Video
@imdadshah7481
@imdadshah7481 Год назад
Beautiful vlog beautiful journey airplane ✈️👍💯🌹
@flightexperience_official
@flightexperience_official Год назад
Thank you very much! 😀
@watchmeifyoucan7094
@watchmeifyoucan7094 Год назад
Great Trip Report. Uncovering the truth about this airline.
@flightexperience_official
@flightexperience_official Год назад
Thank you
@dejanistephenson5995
@dejanistephenson5995 Год назад
You’re so underrated, keep up the good work! :)
@flightexperience_official
@flightexperience_official Год назад
Thank you! More awesome content to come.
@KushalDave
@KushalDave Год назад
nice video mate
@flightexperience_official
@flightexperience_official Год назад
Thanks!
@charlab.7838
@charlab.7838 9 месяцев назад
Flew Lufthansa's Business Class from Frankfurt to Tel-Aviv. We got hot food for lunch but it's just regular economy with the middle seat empty. Flight attendants were very nice. I was told that the seating is common for European Business Class.
@gabornagy3888
@gabornagy3888 Год назад
We’ve just flown into Alicante from Oslo on SAS plus, and no magazine, wifi was not working, food (breakfast) is mediocre as well, though at least they provided free chips, cashew etc in addition to the drinks. SAS no middle seat empty, packed biz class with no space, no curtain between biz and eco, pretty much of a scam like LH. But we’ve arrived safely so to speak.
@Mario-ch9nl
@Mario-ch9nl Год назад
Theres no biz on thoses SAS flights within Europe, SAS Plus means premium eco
@cblu5254
@cblu5254 Год назад
Some people are salty as hell. Whatever… thanks for the review!
@tonytowers5889
@tonytowers5889 Год назад
You tell 'em, fella! 😄😄😄 I loved the music too.
@flightexperience_official
@flightexperience_official Год назад
Thank for watching. Links to the song and artist are provided at the video description if you want to listen to more.
@ruperthess7238
@ruperthess7238 Год назад
LOL „Tasting Heimat“ ist wohl eher „tasting cheapness“ dem Austeilen von Äpfeln nach zu urteilen 😂 Also für die Business Class gibt es da SAFE bessere Airlines für ein angemessenes Preisleistungsverhältnis. Aber trotzdem sehr gute Arbeit von euch 👏🏻🎉
@flightexperience_official
@flightexperience_official Год назад
Danke! 😉✌️
@timoswindowseat7045
@timoswindowseat7045 Год назад
This is indeed a strange menue collection which you had. On my last flights with Lufthansa in 2021 and 2022 in Business Class I had food which was fitting to the cities. From my point of view the Tasting Heimat is a big improvement from the concept which Lufthansa had before. But if it comes to the choice of apple or chocolat then I always choose the cocoa fruit. 😁😁
@rafaeloke
@rafaeloke Год назад
Good job!!!!👍👍
@flightexperience_official
@flightexperience_official Год назад
Thanks! Glad, you’ve enjoyed the video.
@rte32gfr
@rte32gfr Год назад
Hi, it would be really great a trip report to/from Seville. Anyway, awesome video!
@flightexperience_official
@flightexperience_official Год назад
Thanks. At the moment no flights to Seville are planned sadly.
@LimChingLiang
@LimChingLiang Год назад
Ahhh....Lufthansa. Nik favorite Airlines 😁
@flightexperience_official
@flightexperience_official Год назад
Once it was. 😂
@LimChingLiang
@LimChingLiang Год назад
@@flightexperience_official If got tomato juice with black pepper. It can get 4.0/5.0.
@aristhecargayandavgeek
@aristhecargayandavgeek Год назад
@@flightexperience_official I think it all went downhill when they bought the 5 stars.
@jacqueshere3666
@jacqueshere3666 Год назад
@@flightexperience_official I feel also that this is like broken love :) Seriously it is sad to see how they have been dropped in the last 10-15 years
@Creamy_dot
@Creamy_dot Год назад
Wow
@flightexperience_official
@flightexperience_official Год назад
😀
@aristhecargayandavgeek
@aristhecargayandavgeek Год назад
Nik, you cracked me up with your commentary about the menu marketing! LH are clearly going for the base Mercedes C-class lease market!!!
@flightexperience_official
@flightexperience_official Год назад
😂
@worldwidebear1967
@worldwidebear1967 Год назад
And the apple was from New Zeeland...hahahaha lol
@boeinga370
@boeinga370 Год назад
Great review! At least Lufthansa still offers a short haul business class. Many European carriers don't. But I agree that a hot meal should have been served if passengers are paying a significant percentage more than they would for economy. The concept of the catering service is a good idea but the fact that its all just fakery isnt really acceptable. Also, I thought the apple thing was a bit bizarre.
@flightexperience_official
@flightexperience_official Год назад
Thank you. Yes, that apple is kind of bizarre indeed.
@timoswindowseat7045
@timoswindowseat7045 Год назад
Thats the point. The european Business Class on Lufthansa flights is often not mich more expensive than the Eco Classic fare. Sometimes it is only 40 or 50 € and if you are lucky then the Business Class ticket is cheaper than the Eco ticket. Therefore I mostly just fly Business Class in Europe. Only if the one way fare is 100 € or more expensive than the Eco Classic, then I will not spend the money.
@luigizam5577
@luigizam5577 Год назад
I have to recognice that their service has become a little poor with the years, but they’re almost still serving complete meals American Airlines or Delta only serve “snacks”
@mundoexperience
@mundoexperience Год назад
When it comes to buying upgrades online, correct if I’m wrong but I believe besides the bagagem allowance, your mileage accrual also remains as the original fare class, correct?! Thanks for showing us how average LH really is 😓
@flightexperience_official
@flightexperience_official Год назад
Thanks for watching. Regarding the mileage. I just looked it up at my Miles and More account and I got mileage for Business booking class P. So you get actually more miles than on your original Economy Class ticket.
@killerqueen9298
@killerqueen9298 7 месяцев назад
Hi. I think you are being a bit over critical of your flight seeing as it only cost 148 Euro.
@nalalin8835
@nalalin8835 11 месяцев назад
Damn Lufthansa really cut back on their services, especially when you look at the "business" class meal if you can even call it that. There's only 1 option and no drinks menu? Lol...
@traveller__m12
@traveller__m12 Год назад
Thanks for publishing. Partly I (dis-)agree with you. The main dish isn’t representing the origin destination. The apple is served quite good. For hygiene standards and the tiny rubbish this cardboard totally makes sense😃.
@flightexperience_official
@flightexperience_official Год назад
We have to thank you for watching and also for sharing your opinion. 🙏✌️
@deviniojuninck462
@deviniojuninck462 Год назад
Come fly with KLM 💙
@flightexperience_official
@flightexperience_official Год назад
KLM is my favourite European airline and I'm flying them quite a lot. So we've published many KLM review. For example this one of the new Embraer E2: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-2Ckt81TFUSs.html
@chikinli1944
@chikinli1944 2 месяца назад
相信有漢堡居民用內陸機往慕尼黑轉機往巴塞隆那!
@wotan10950
@wotan10950 Год назад
Nice video! But I can assure you that Lufthansa’s meal - heimat or nicht heimat - is far superior to anything offered by any airline here in the States. On a two hour flight in business class, you will receive a cookie with coffee.
@flightexperience_official
@flightexperience_official Год назад
Thanks! Yes, as said in the video, the food was good but not that what they actually say they offer. If you want to see our opinion on Delta‘s domestic first class (= Business Class), we‘ve recently uploaded a video of it.
@wotan10950
@wotan10950 Год назад
@@flightexperience_official Thanks! I just watched your Delta review, and that’s exactly what I said above. They offer nothing, besides a better seat; which, of course, is a nice asset. But I’d be thrilled to receive the Lufthansa meal. Ok, their marketing is a bit “falsch und feig,” but otherwise seems quite nice 😀
@andrewmonks3668
@andrewmonks3668 Год назад
I think you need to massively readjust your expectations to intra Europe business class…
@aswissskier
@aswissskier Год назад
Did you receive the cheap nylon amenities bag? What a disappointment 😢
@flightexperience_official
@flightexperience_official Год назад
No. Only got this ridiculous amenity kit on my flight Dubai: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-hihW9yjMtRs.html
@HelloOnepiece
@HelloOnepiece Год назад
Maybe just me, but with the exception of Hamburg and their crabs, german cousine usually does not scream premium. nothing wrong with it, it just clashes with the branding
@flightexperience_official
@flightexperience_official Год назад
That‘s absolutely right! Thanks for watching!
@peterfinn6098
@peterfinn6098 Год назад
This is so ice compared with a recent KLM business class flight in Europe. It was terrible with no bread, meat, fish or cheese and served in this ridiculous box with wooden knife and fork, disgusting for a business class product
@kuzeyboy
@kuzeyboy 8 месяцев назад
I think this would be much better if you presented the information personally. The Muzak is just really annoying as is the airplane sounds with no commentary - why bother?
@flightexperience_official
@flightexperience_official 8 месяцев назад
Thanks for watching and your valued feedback.
@Mario-ch9nl
@Mario-ch9nl Год назад
That has nothing to do with business class. Some Asian economy products are much better than that.
@timoswindowseat7045
@timoswindowseat7045 Год назад
You are right, but then we are talking about different prices and cultures. Food is in Asia much more important than in Europe or US and therefore the airlines offer even on shorter routes a quite good food. I was several times flying with Royal Brunei and Silk Air in Business Class and they offer even warm food on a 2 hour flight. Last time I got even an amenity kit on Royal Brunei´s flights from Singapore to Bandar. But the thing is those flights cost 600+ € while you pay with Lufthansa moste time not more than 400 €. But in the LH Group Austrian has a really good C product and there you will get warm food even on a flight less then 2 hours.
@Mario-ch9nl
@Mario-ch9nl Год назад
@@timoswindowseat7045 the thing is, in Asia you get a warm meal even in economy class on short flights, and you can choose at least from 2 options. In European business class you can choose to eat or not to eat cause mostly there are no options but a single cold snack. If you wanna compare business - business dont forget that you get a real seat or even a flat bed instead of a camping chair with blocked middle seat Same thing you can see within Europe, too. Compare a flight on LHs business class to IST and same flight in TKs economy class - TK offers the better onboard product
@timoswindowseat7045
@timoswindowseat7045 Год назад
@@Mario-ch9nl Yes, that's true that TK offers a better C product but the price is now much more than LH has in the C. The same was always with Aeroflot. They hat also the better product in Eco and Business Class but the price in Eco was always more that with LH and the Business Class was most times 800 € or more for the flight from Germany to Moscow. If you pay more than double price compared to LH then the product should be much more better. DUS-AYT is for example now in C more than 800 € with TK in mid of September. For Swiss to AGP in Summer holidays I pay for almost similar distance only 600 €. TK has maybe the better onboard product and the better Lounge I. Istanbul but the rest of flying experience is much more worse that what LH, Swiss or Austrian offer. If your connection time is a bit tight you are lost in Istanbul. There is no direct transfer to the next departing gate and not even somebody is waiting at the arrival gate to guide passengers with only short time of connection. I am not booking any flight with less than 2 hours connection time there. Better you have 3 hours, then there is at least a bit time to go to the Lounge. Depending on which gates you fly in Istanbul during a 2 hour connection time you will not see the lounge, because there is no time for it.
@SnurX
@SnurX Год назад
Sadly I just hate Lufthansa.
@xzseng4524
@xzseng4524 Год назад
Well I guess why the price for upgrade is cheaper than the actual business class. I don't think the big thinkers up there would intentionally market it that way if it were really good. I'm sure they would have known of the price "difference"
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