[TRIP REPORT] Singapore Airlines Boeing 777-300ER (PREMIUM ECONOMY) Frankfurt (FRA) - New York (JFK) 

I love the back to back Singapore videos!

singapore airlines letter seems pretty standard. A claim of feeling unwell from food is almost impossible for an airline to trace as its meals are made in bulk.. hundreds and hundreds at a time.... it could be an entire batch of something or it could be just the ones loaded on a particular flight. Most airlines, companies or places will not compensate or even say that they screwed up until it can be confirmed without a doubt that you got sick from their food. Its almost impossible to do with a massive international airline. I think that, unfortunately you were fighting a loosing battle... I would have asked anyone you know on that flight... if any of the other youtube plane geeks were with you... if they also got sick... if that was the case then you have something to tell the airline... '

A very sad-looking catering service on this flight, especially it's Singapore Airlines whose everyone has high expectation for. Just thinking about the passengers who had already been tired from the first leg SIN-FRA, it must be terrible for them. Anyway, I'm glad that they're back at what we're used to on SQ flight

I FEEL THAT THE 5TH FREEDOM ROUTE USED BY SINGAPORE AIRWAYS FROM FRANKFURT FRG TO JFK USA ALS O TOME IT IS REALLY INTERESTING

Nice flight footage.

Great love it so much

I'm curious: did you raise your concerns about the raw chicken immediately to the cabin crew, who could have easily swapped your meal for another?

The quality of food served on SQ has gone down so much. On my recent flights to/from Dubai, Frankfurt and Paris, it was terribly bad.

Surprising about the awful food quality. They use Do & Co, (3:33) based in nearby Vienna and supposedly the best at this. I'm flying the whole route this summer so I hope they have their food and lavatory acts together by then.

Thanks for sharing. I was expecting some excellent food for Premium Economy on SQ but the food you were served looks truly awful. Did you complain? I wouldn’t use SQ is this is the service they offer on board

Some airlines do Premium Economy very well and the meal and service is closer to business class (Air Canada serves "domestic non-recliner business class" meals in Premium Economy), while other airlines such as SQ treat Premium Economy just as if it is regular Economy with a bigger seat. I hope you get to fly this route again perhaps on SQ's Business or even First Class.

You should show this to Sam Chui!

What a great report on a surprisingly bad experience. Well, I never flew Premium Eco and I never will. Your experience confirms: PE is just the cash cow of all airlines. This is why they reduce C in favour of PE. And PE being the cash cow by pure logic means: you are paying the most for the least you get. Of course, in all airlines PE food is an eco meal..nothing more. As to the half raw chicken: i would have simply returned it to the FAs and asked for another meal. And drinks are eco drinks...and LH now even lets you pay in PE for liquor on long haul, just like in eco. Cash cow, you know? I still would have expected a better pre arrival - cant call it meal - from SIN..even worse than LH. And seats? Well..great recline..which wil also be appreciated by the person in front of you, hehe. ..PE advantage gone. Premium Economy? For me a pure waste of money..for the airlines a profit heaven. Fly either economy or business, is my advice. And i may add: given the response to your queries - dont fly SIN PE again. They still seem to be great in C, though. But maybe they also have cash cows in their customer service:)))

Lack of functioning watertaps is especially during a pandemic unacceptable and irresponsible. Same for the raw chicken. That can kill you. Very bad job by Singapore airlines.

Wow, horrid! After being sick due to the awful food in flight which seems already bad enough and damage gets done even worse because all inflight lavatories that were in use had no water in the sink or even at least some sanitizer to clean your hands is really bad, and yes I also can’t agree more about them only serving that tomato and cheese sandwich before landing and the terrible response you got in your email. All of that could have went better