Trying the 123 GO Nail Kit from Enailcouture (even though i don't want to) 

Did you get that from Amazon

P

Dipped In Pretty I commented on one of his instagram posts asking him if he’d issue a public formal apology and he blocked me

That's pretty mature to say❤

I remember that live being shared in every nail and hair group I was in.. I’m so sorry you even had to experience that.

She stay professional af while keeping it real lol

Evie is a professional. But, she got stories, too.

Yess

Yes I love Evie ❤

That part!!

So, true. Max should done a video chat with the woman who said the nails were very flimsy so that he could see for himself or he could have sent a representative the Nails to check out. He does have a way of acting very childish and a bit conceited about himself and his products but he needs to remember that there are always things that can go wrong with shipping as well as manufacturing and packing nothing is 100% perfect also I have seen other videos where the same thing happens with the nails so you would think that he would really take that issue to heart before he damages his own image as well as the company's

He's just straight up disrespectful

The fact that he doesn’t embrace his true self speaks volumes .

I agree The website doesn’t look professional and is hard to find what you’re looking for

Honestly looks like a 5 year old edits his photos and manages the website. Not intending to be rude, but I cant order from a company whom has a terrible marketing plan, and lack customer service skills...

Oh wow...now that's just horrible

Yes that’s is why there are long waits for shipping, he is waiting for the bulk to come from China and repackage it. I’ve seen a lot of his fools on wish, and the cheaper bits are def cheaply made.

True. I've only placed one order w him to try his products, it took almost 2 mo to come in and I one of the items I got was a dappen dish and it was in a Chinese box and said it was a candy jar? Made in USA my ass.. 😂

Carol yes but he’s trying to brand it as if it’s not is the point

@She who Knows All exactly!!!! The nail lamp, the practice fingers, and the gem tip box. As well as other things im sure.

Exactly! I use most of his products and now I do much regret it

I wouldn't buy his shit just off the fact of his nasty customer service. All about getting your money and wanting to grow his clout off of your purchases.

if he was a drama channel he would be one that kisses jeffree ☆'s butt

JNETTAa G Same! I said And I -🤭🤭 had to watch ASAP even tho I’m at work.

Stephanie Lugo exactly ! I thought i was the only one who thought so ! The page is just unorganized af

The whole site is overfiltered and soft white'd to death.

You said it best @stephanie lugo he has a fragile ego

Stephanie Lugo It need a clean up definitely!

It’s very messy and looks amateur. Drives be crazy how extra the titles are for each product. The actual names are cute but when he adds all the different variations of what it’s called.

Physics Only I’m a girl who doesn’t give a shit about nails either and I’m addicted to her videos lmaooo

nooo ofc not, her videos are so relaxing and fun lmao

Its her personality that keeps us coming back

RicciStyles 🤣😂😂😂 that took me out too 😭🤣

Wish I would have seen this video last night before I placed my order😭 Has no idea he was so problematic

Stephany Lewis yes

I don’t even do nails, but I would buy it just to support 🥰

100 times yes.

Hopefully it’s in the works. She’s almost to 1 mil subs!

@@avery7895 As of today, May 11th, 2020, she's at 1.01 Million subbies! #BOOM!!!♥♥♥♥

It’s true I watch her like everyday

IKR

Shes never been controversial like these other ones like sometimes I dont need all that drama. One of my favs too.

Daliyah 101 it’s very true I love how she really doesn’t have that much haters because she isn’t controversial she gives honest opinions even if she ever had problems with them

Jada Juice hahahah same 🤣

Factuals sis.

But he says he like ratchet stripper nails but he speaks slang like black and Hispanics from nyc, dmv, etc. he speaks 4 languages so I’m not sure who really trying to be but he says he doesn’t care for Jeffrey Star or be compared to him!🧐

@@unionpresident7704 i find that people like him that don't like each other, only dislike one another because they're basically the same and they can see the other person's issues but not their own😬, so yea, totally agree

@@gelleg dont know him but i do know some Mexicans think they better than everyone else and get a “fresa” behavior, thats what we call it in Mexico

He’s acts ratchet with that unprofessional behavior.

Well spoken?

@@akharialewis3563 right wtf? Wym 🤣

@@itzAurora_Xoxo would you tell a white woman that? Why wouldn’t she be able to speak clearly? Tf ? Yall are wired and don’t come to me talking bout I’m BlAcK cs stfu

My fellow white people. Chris Rock has a bit about white people calling him (or black people) well spoken asking you to think about the last time you call a white person well spoken. Never. Then, just retire that expression. It is like when your husband tells you TONIGHT you look nice. (A backhanded compliment with an implied insult ).

@@BlueSky-ff4oy THANK YOU

Nail XRT He rubs me the wrong way too. He is of Mexican descent and of a darker complexion. He is from my home town. He wears makeup to hide his brown skin and had surgery to look more like an anime character. As a fellow Mexican, I feel like he isn’t embracing his roots.

Nail XRT she is much more professional snd stuff totally agree with u .

Miscellaneous Cell I’m completely for people looking how they want, but it definitely feels like he is trying to erase his roots almost. I didn’t even know he was Mexican!

right?? its like he is invalidating her complaint bc she’s black 🙄

And with the way he looks... He's 100% the ratchet one.

Same... how rude! He seems shady af.

ikr like byeee💀💀

I swear I saw it bending lmao

I thought it was just me. I came to the comments looking to see who else had that feeling. He way to comfortable.

And "Bye Felicia"......like really?

@@elenam9435 just terrible.

I felt the same way

@@elenam9435 GRASPING to use aave

Yes exactly... educate your customers not drag them WTH. He could keep them things with him, demeanor, train of thinking and all, smdh.

I agree also her review and those 1,000 viewers/subs are possible sales. I wouldn’t care if they had 10 viewers, those are possible sales if she reviews and gives positive comments. I mean right?

MzAbstractMind - That really pissed me off when he referenced her views! I stopped buying from his company after that!!

EXACTLY!!! I felt bad for his reject @$$ when people started hating on his quirkinesses on Suzies? video... Cause I don’t stand for the whole picking on people for being different - Just to see this video & realize I was defending a hateful 🤡 The content of his character... he truly is just TRASH - Placing people’s value based off their subs 🤮 He’s a wanna be J*

I will not be purchasing frm e NO couture

Ok so that's what it is? I didn't pay attention and thought he was putting pics of customer testimonies but noooo

and with that kpop idol wannabe look? Girl please

🤦🏾‍♀️😂😂

oLi EhoH

@@OnnaNiSacheAre right disrespecting my kpop guys with his ugly ass 😭😌

Poppy Rendall I would by from you just because if your customer service! What’s the name of your shop I’d love to check it out.

@@Lidiroyal it's poppygrxce, thank you! I sell resin jewellery 💕

@@poppyrendall847 checking out your etsy now! good CS does wonders :)

girl my bank account is not gonna be happy, ur earrings are so pretty !

@@MZB80 thank you so much! 💕

Also love the design 🙌🏻💕 great reviews, you deserve the following you have🌟

Hey Sarah! Thank you so much 🙂. I'm left handed. I've been practicing with my non dominant hand for so long that I guess I've gotten pretty good with it lol.

Oh wow I wouldn’t have ever guessed! I find using my other hand so difficult and I never practice so that probably doesn’t help haha

@@Longhairprettynails Hi honey! I've ordered from him to and A LOT of money at one time. It was the worst experience ever. Even before covid took over 1 month to get to me from Arizona and I only live in Carson city NV. It's unfortunate to, because once I did get my huge order I did really like the products. Im still using them on my clients to this day and I have a huge reservation about ordering again in the future for sure. I did want to ask you a question about the base gel, mine smells like a few girls vomited in that tiny bottle after a week long Bachelorette party and a lot of tequila. It is absolutely horrendous. That's the only way I can explain it. The smell is so strong and nauseating that it makes me ill. I cover my face with my shirt and hold my breath. My nail clients even asked me not to use it which is fine with me. It works great though but omg the smell. And its even worse when its time to remove it with the drill. 🤢🤮 So, i guess I'm just curious if yours has a smell, i noticed that you didn't mention anything about smells of the products. The Shinee top coat is everything though. Of course I did write MANY times to him and his horrible customer service and nothing was ever resolved for me either so you are definitely NOT the only one with issues from enail couture. I've been doing nails almost 30 years now and I have NEVER had a shopping experience like this before or had a product make me get that sick to my stomach. I do want to end this on a good note though, and not about him, your nails are beautiful, your work is amazing and I love your videos. Thank you for taking the time to do all this and for sharing with everyone 💕 take care. Xx Giamarie

@@Longhairprettynails your left handed same

It was racist AF. I'm unfollowing his ass.

Marcelique pop off sis lol they just ain’t gettin my coins 👀

That part. Nawt a dime.

He seemed lowkey racist? I’m glad I wasn’t the only one that felt that.

Marcelique reaching? 200+ people also felt some type of way so how about you just continue to take your ass over to his shop and do what you gotta do.

xoPanchitaxo exactly not all products are perfect there can be bad batches

And it's odd how he said the tech didn't apply the product properly. How does he know that if he didn't watch the video?

And that’s why his business may go downhill

IsaiahTheGreat took the words outta my mouth! Even if you have a great product... if you treat your customers as “unvalued” then... they’ll go somewhere with hospitality and common knowledge of “customer is always right.,. Even when they’re wrong.” (Like your wives!) 😂

I ordered from him and they are EXTREMELY unprofessional. I will never order from him again after and WHENEVER I get my tips.

Omg he said that 😵

Coleene Quintana yep

900 views before he put her on blast. lol

Exactly! Constructive criticism is so important for business ventures! If everyone lied and praised your crappy product youd have more cfappy products. Listening to customers and tweaking issues ensures you are perfecting your craft. Blows my mind. It's definitely immaturity imo.

exactly

You're right, some of these new entrepreneurs have the game wrong! Like how are you going alienate or talk bad about your clients or future clients, you must not want business.

WORD ! Now a days people get products in high quantities for cheap , slap their name on it try to sale it for an arm and a leg and act like they’re manufacturing themselves .

Girl yes!! Whether the shipping issue was his or not, there are better ways to handle unhappy customers. If you want your business to succeed, you need to listen to feedback and respect the people who are paying you for your so called quality products. Also, why is he so salty about bad reviews?? That’s part of business! I work in customer service and deal with angry customers frequently. The very basis of customer service is to turn an unhappy customer into a lifelong customer. Telling a customer “well you buy our product a lot so we’ll just deal with you next time” is so cringey.

correct like he called her " sis " like they bought from you.

Preach

Even if she had done a step incorrectly (she didn't), a company should work for their clients and try to make things right. Not insult and belittle them.

im not trusting no man with a mickey mouse bowtie/ears and a horrible contour.

True but in this video she did say that their products are good and that she really liked them but he is a trash man for saying that and he didn’t have to be extremely rude even if she did mess up that’s his fault because she was relying on the website in order to get all the right stuff and it is so unprofessional to call out someone like that and he needs to keep his mouth shut

Hahaha I love it!

Lmao. It's 00:53 in Vienna and I am singing it as well 😂👏👏

I felt the same way until she played the clips of him calling someone derogatory names and how he disrespects people that have problems with the items they purchased. I think she played it just right exposing him this way.

Great response Lashaun!!

I watch a few of his product videos.. I can’t support a person like that and will try something else

What a narcissist 😂

icy lee yeah 1:14

i was just about to say that... it has nothing nail related, like uhh okay.

His products don’t even contain the ingredients and when I tried messaging the company for them, they never got back to me despite me asking multiple times yet they would get back to you if it’s regarding your shipping info lmao 😂

@@jafk3177 hmm

Gurl yes! Never bought anything from him, & I won't be chancing it!

Leave his ass in the quarantine 👏🏾

TEA TIME lmao

TEA TIME Yessssssss we leaving himmmmmm

💯

Babe thats what i said. Only for eve❤

Yes girl! You're absolutely right! She did very well with giving an honest review even with her personal opinion! You definitely picked the right person to review this!

"nah-roulette" I'm dead 😂😂😂😂😂

Jalyne Alexis I just had to unsubscribe because I was getting his emails everyday too and all with the same exact content! So annoying!

Lol yes mam 🙊🙉🙈 much cuter and more respectful indeed! Max lookin like a golden girl threw up on a wannabe intsta baddie 🤔

Kiara sky doesn’t have the best customer service either. I ordered 200 dollars worth of glitter from them and hated half of them because they looked nothing like the online pictures on their Instagram or website, and didn’t match the descriptions. Sent them pictures after my call with them and they never replied. Not happy with them at all, especially since it was a giant order.

I swear

And it just looks like rebranded AliExpress.

sushles that’s exactly what i thought. heck, even the lamp. you can find the same on on aliexpress for a couple dollars and it works fine.

No originality at all..... smh it’s giving me very much amazon off brand kit

@@angel.111tears exactly. With less attitude too.

So you want your money back but you also want to keep the item? How about send the item back as well

@@wioi if the company wants to send a pre-paid shipping label they can have the item back. Customer shouldn't have to pay for postage to return something the company should have done a better job packaging in the first place. For something like leaky monomer a reputable business will just resend a new bottle or refund without asking for the damaged item back because it's cheaper for them to not have to pay for a return label on something they can't even resell. Not like the post office even wants people shipping returns of leaky monomer bottles.

Liz P I get a really weird vibe off of him. Her too.. less so though. Maybe it’s just me. Idk.

Thats why I ordered some stuff because i watched it on Suzies channel.

Well, Susie gives off a stuck up vibe in her video too. She always gives back handed compliments when working with cheaper stuff, but not everyone can afford professional products like she has or even the access to it without a license.

@@xBruiseVi0letx I have notice the backhanded comments to in the video and after see long hair pretty nail doing the review on her acrylic products, I'm having different feeling about her now

I know that makes me sad, I think she just being too nice maybe? Or he knows she's big so he treats their encounters differently. Like that video they did together with his nail foil transfer! His product bottle had a misspelled word plus the transfer foil job he did was not great LOL

coconut gelato Him attempting to teach Susie and cameraman random Japanese words out of NOWHERE. I called my Japanese husband over to show him and he was so put off to say the least. Culture vulture to the *MAX*

Yes. Like YOUNG NAILS! Love those guys.

SAME! Saw him on NCE and couldn't even finish the video because he rubbed me wrong

yeah i dont know if hes trying to turn himself into some sort of living geisha doll or what but yeah i peeped that too. plus to me it always seems like his knuckles are dirty....

YES! Also, all of his product have "designed by Max Estrada" on them. EVERY SINGLE PRODUCT. Not just on the kit or original packaging. It's every little piece of anything he sells. Which to me is too much. He's definitely a culture vulture and thinks way too highly of himself.

He looks like a wannabe Asian

The reason his didn't bend is because he added a layer of souffle gel ON TOP OF the gel tip. Check out his video with Suzie from Nail Career Education. BIG discrepancy from the instructions on the website....

Tam Plays Exactly what I said on the video of the lady who had the bad experience. Smh.

BakuBabe lmao are you an Army? 😂😂💜

Wow no I am mad I recently Ordered from him LOL and it’s been a week and I have zero updates on my order 😑😑😑 I had no idea his character was like this and now iam mad i put my money into his crap 😂😂

Amanda Stevenson 👏🏽👏🏽

Amanda Stevenson he not a good business owner at all, very unprofessional and disrespectful, such a shame

Eden Ngonadi agreed 100%!

I was so annoyed that she had to put the brush diagonal. But hey at least it was "designed in america."

I love watching Susie's videos but I wish she would separate from him. Even when he is on her show he has such an attitude about him.

@Ane Calvo hah! So is white fragility. Check out Dr. D'Angelo, she has a RU-vid video on just trying to talk to white people. I agree, dude is Hispanic but uses plastic surgery to make himself Asian, which is his choice yeah, but still, creepy. Suzie, love her videos, but she made a mistake having him on & she does support a ton of small business owners in the biz w/o knowing they're not all in it to help others out, but themselves.

Ane Calvo - He is 100% Mexican!! How do you attribute Evie’s success?! If white privilege is a thing then why do 1/2 black & 1/2 white identity with their black side on?!

@@BBB-rd2qi this comment doesnt even make sense

@@BBB-rd2qi what? I think the answer you need is, that mixed people embrace all of their sides?

@@GayMarcoting I noticed you have nothing to say towards actual customers who are complaining about this man's less than stellar policies with regards to products they ordered taking forever to reach them. I hope you're on his payroll because you're vouching hard for someone who has tons of people with firsthand experience dealing with his unprofessional attitude. I hope you getting a check every time he disrespects his customers and I hope all of your bills are getting paid when he criticizes his customers for things that aren't their fault but his. I hope you're swimming in cash from this dude otherwise this is pathetic and you need to find something better to do with your time. 🌺🌸

Marcelique You must make profit off of defending this man 😂. I hope he pays well.

quick refunds would have quieted this sooner.

Ik this comment is old but she shows her face on her vlog channel

Hate to be that person, but no telling what the hell him and Suzie talk about

LMAO it does look scammer like!

Yes!! glad I'm not the only one who thought that... it looks like one of those janky fake sites that those 419 scammers try to fool people with, lol. It's so clunky.

Unfortunately, for him, his 'statements' about not being responsible are full of sh*t. He IS responsible based on many different laws that are well in place and he can't get around that.

People with common sense know shipping issues are not the company’s fault however you expect them to resolve it because they charged you and have your money 🤷🏽‍♀️

Wait, his FB live was gross but how was it racist LMAO?

@@Sisss777 you need to do some law work then, here i did it for you www.americanbar.org/groups/business_law/migrated/safeselling/fulfillment/ www.consumer.ftc.gov/articles/0221-billed-merchandise-you-never-received www.consumerreports.org/cro/2010/09/your-rights-as-a-consumer/index.htm www.usa.gov/before-you-shop#item-35232 Alex Neill, managing director of home products and services at Which, says people are confused because they don’t know whether to contact the retailer or delivery company, but the answer is clear. “Take your complaint to the retailer and don’t be fobbed off.” Consumer disputes website Resolver received about 60,000 complaints about online purchases and deliveries last year - a rise of 177% - and they keep rolling in. Its money expert Martyn James warns that while the law is on your side, “we regularly see websites mislead people about their right to return items or shift the blame”. Retailers should be able to pin down where the driver was, who signed for the item, or where it was left. “The onus is on them to prove you received it, not the other way around. You can still complain to the delivery company about “rude staff, damaged parcels, or missed dates”. Bad timings You are legally entitled to expect deliveries within the time frame agreed with the vendor or, if no time slot was agreed, “without undue delay” and not later than 30 days. If this does not happen, you are entitled to a full refund, as stated in the Consumer Contracts Regulations 2013. If you paid a supplement for a specified time or date of delivery, you can demand this back. If your parcel is damaged or faulty, the retailer must refund or replace it.

@@wendybabendy some people don't know that law like simz obviously doesn't know eCommerce law or FTC law

I really want the xxl square but I always turn around

Lolll yes

Sameee😭🥰

Indigo Quashie 😂😂 probably doesn’t watch “ratchet” movies 🤦🏽‍♀️

It doesn't look like he does😁😀

I LOOOOVE Femi! these two are my top fave channels

Angel Franks girl yes!! They are the best 😊😊😊

Me either lost my business and all the people I knows

Me either

Typical ass kisser for THOSE other people but call that person ratchet (more than likely his main consumers) boycott his shit.

If you go to his site, all kinds of things are misspelled. I would never order from a company like that. Talk about "ratchet ", lol!

She hates customers who feel entitled to undamaged products and decent customer service? 🥴 That makes no sense. Customers ARE entitled to that. It's the whole point of being a customer Max and his brand and following are a mess.

@@GayMarcoting Bye Felicia lmaooo

Marcelique oh this comment made me hurl.

Meeeeeee 😭😭😭

*Raises my hand* I used her videos to have my nail tech copy her designs. Now since the pandemic, I watch to learn to do my own...I'll be saving myself $100s of $$$$$$ every month by doing my own nails.....lol. But once my nail tech opens back her shop, I'll only be going there for my eyebrows and pedis ONLY!!! lol I'll even show off my nails to them.....lol!!!!

Meeeeeeeeeeee

Me

I just don’t feel comfortable going to a nail salon until a vaccine arrives. I will risk my health for my hair but not my nails.