1- Add App TTlock ✔ 2- Make acount ✔ 3- From menu *Add lock* 4- *All type of locks* 5- Select one lock 6-Wake up the key pad of lock *by tuch it* 7- in the mobile *Ok* 8- Select the lock apper in *dark text* 9- Tap on that lock then change the name 10-select *Test lock* Almost done
Do you have a video on how to connect to Bluetooth? I can't figure it out for the life of me. Everyone else was pretty easy. I don't have that gateway box.
Following these instructions. I continue to get this message “The lock has been added yet (GD1120-08a450) please reset the lock first” there is no reset button inside or out. Please help. Jan
I have been gone for several weeks and when I tried to get into my Smonet lock it just unlocked by touching any single number on the keypad!!!! How can I fix this?
hi, i added a lock but it would show the options for fingerprint and pass, I installed the app and reinstalled it and logging with the same account, but now the lock is not showing as added, and it wont let me add it again =(
Hi, I had the lock registered and then I reset the lock to factory settings. It says "Admin deleted" ... now I wanted to remove the Lock from the App also so that to make sure the registration process from beginning. TTLock app does not allow me to delete the Lock. I click on the settings and press delete button .. It asks for the code which I guess is 0000 but everytime it says Invalid User or passcode ... why? May be I should not have reset the lock first ... I should have deleted the Lock before doing the factory reset. Anyway done is don e ... Now what .... 1) I cannot use another phone as Lock once registered cannot be registered on any other phone or account. 2) I cannot delete the Lock from my phone but Lock is factory reset .... now I cannot use the Lock. No ide how to come out of it and there is no forum for this.....see if you can help me.
Having trouble with ekeys. This is on my home. sent an ekey to the wife's phone but we don't know how to enable it. All it does is send a link to install ttlock. It's all set up with alexa and everything works. Just can't figure out how she can work it on her phone as well. Any help from anyone would be great.
I received a defective lock and returned it. I received a new one and I cannot register the new one; I would like to delete the old information and restart, can you help me with this.