Explained Types of CRM in Hindi | What are the types of Customer Relationship Management in Hindi | Techmoodly
There are three main types of CRM systems: collaborative, analytical, and operational.
🎯 More Information on Video:
What are the types of CRM?
While all those benefits apply on some level to just about any CRM, customer relationship management includes a large category of tools. Different CRM products vary in terms of features and focus, and they can be divided into three main categories.
Collaborative CRM systems
Operational CRM systems
Analytical CRM systems
1. Collaborative CRM systems
A top focus of collaborative CRM systems is breaking down silos. Often the marketing team, sales reps, and customer support agents are all in different departments that feel disconnected. And for bigger organizations, each of those departments is further separated based on factors like geographic locations, channels they serve, products they focus on, or skill specialties. But in order to provide a seamless customer experience throughout the customer’s journey, you need a way to share information across the full organization in real-time.
That integration between departments and channels saves customers from the dreaded experience of repeating themselves each time they talk to a new contact. Each employee they interact with can quickly and easily pull up a record of all past interactions with the consumer to consult and learn all relevant details.
2. Operational CRM systems
Operational CRMs help streamline a company’s processes for customer relationships. They provide tools to better visualize and more efficiently handle the full customer journey-even when it includes a high number of touchpoints. That starts from their first interactions with your company’s website, through the whole lead management process as they move through the sales pipeline, and continues with their behaviors once they’ve become a customer.
Operational CRM systems typically provide automation features. Marketing automation, sales automation, and service automation offload some of the work that your employees would otherwise have to handle. That opens up their schedule for the more creative and personal aspects of their jobs-the stuff that needs a human touch. And it makes it much easier for growing companies to continue to provide top-notch service to scale.
3. Analytical CRM systems
Analytical CRMs have the primary focus of helping you analyze the customer data you have to gain important insights. Digital tools and platforms now make it easy to collect large quantities of data. But data analysis-the step required to turn that data into something useful for your company-is a difficult feat. In fact, estimates suggest that over half of the data collected by companies never gets used.
🎯 Watch Next:
○ Data, Information and Knowledge in Hindi: • Data, Information and ...
○ Concept of Information in Hindi: • Concept of Information...
○ need of Information in Hindi: • Need of Information in...
○ Classification of information in Hindi: • Classification of Info...
🎯 Chapter of this Video:
🎯 Download PPT (Slides) of this Video Here:
techmoodly.com...
🎯 I USE:
○ My Mic: amzn.to/3rnx6eV
○ My Laptop: amzn.to/3b93Wds
○ My Keyboard and Mouse: amzn.to/3kCjjyp
○ [Screen Recording: shorturl.at/cgiow]
🎯 SOME OTHER TUTORIAL:
○ERP Tutorial: bit.ly/3beetnX
○MIS Tutorial: bit.ly/3sRLjB5
○Multimedia Tutorial: bit.ly/2PsUOYR
○BPO Tutorial: bit.ly/30a5vl9
○Computer Hardware Tutorial: bit.ly/387UzZO
○Project Management Tutorial: bit.ly/2NXRPHs
○ Operating System Tutorial: bit.ly/3fjmLgL
○Java Programming Practice: bit.ly/2O18tpB
○Windows Tips and Tricks: bit.ly/3kGmQf9
○Android Tips and Tricks: bit.ly/3c1CkX0
Without You? We are nothing and No Where!
Share with us in the Comment Section Below : What did you learn in this Video?
🎯 About Techmoodly:
Techmoodly is a RU-vid channel and Tech Blog where We can Learn and Share All Knowledge and Experiences related To Tech blogs .
We are More Efficient for :
Hardware Tutorial
Networking Tutorial
Codes Tutorial
Software Tutorials
Tips and Tricks
Research Based
🎯 Links to Follow:
○ Website: techmoodly.com
○ Twitter: / techmoodly
○ Facebook: / techmoodly
○ Instagram: / techmoodly
○ Email: info@techmoodly.com , techmoodly@gmail.com
🎯 Connect to Me :
Name : Ankit Sudegora(Worker of this Channel)
○ Facebook: / ankitsudegora
○ Instagram: / ankitsudegora
○ Email: ankitsudegora111@gmail.com, ankitrai.pro@gmail.com
Don’t forget to subscribe to our channel and turn on your notifications!
5 сен 2024