CEO Win Cramer and CMO Terra Teat take an in-depth look at the features of the new Smart Active Noise Control™ products: Epic Air ANC & Epic Air Sport ANC. www.jlabaudio....
I just received The epic air sports ANC. This is truly a amazing set of earbuds. Packed full of features. Well worth $100. Very comfortable to wear and stay in place when jogging or exercising. Bottom line I love these earbuds. J lab is it excellent company to deal with if you ever have an issue. Two years of protection through the J lab warranty.PS they do stand behind their product 100% with no hassle.
I got mine today and I absolutely love them.. I'm really impressed that you guys do this for this price! That's so great. Now I'm just stoked for the app!😎
I just want to say how much I love love you guys with all my heart and soul....like on top of them being loaded with features an the price point being there an how you guys listen an apply to all your products the feed back we as the people give you.thank you thank you so much I'm a lifer .
I purchased thr jlab air true, air go and air sport, but the have run stores in both of my ears, from the original earbuds. I love them. I have very small ears the thing that holds the earbuds is a little to big for my ears. I was wondering how can I get some of the small blue clouds foam earbuds.
Hello Jlab team :) hope you can answer this question, having trouble finding one online. :( How is the noise cancelling performance for wind noises while riding bike for example. Cheers :)
The answer is, it depends on the strength of the wind but we're certain you will enjoy the noise cancelation with these buds. They easily drowned out noise while on airplanes and surrounding sound when around other people. You can customize your ANC settings in the app.
I have the Icons and the Gos. Just got these and they are great. So many features for $99 and the case looks premium. I have always liked the built in USB cord idea and now wireless charging too. Looking forward to the app with customizable controls and equalizer. Can the frequencies be adjusted in the aware mode so it works like a hearing aid and would there be a latency problem? Thanks for making products that include what other manufacturers leave out. Oh, and they are comfortable for me.
Monte Marino I’m not familiar with anc on other buds so I can’t compare them. The background sounds fade away over a few seconds instead of instantly. Nice feeling. Very pleased so far. Just now noticing some staticky sound with wind gusts that I don’t hear with anc turned off. Mostly don’t need anc though but nice to have it. Battery life has been great.
Has the bass been improved for the Epic Air from the Air Executive? I have the Air Executive and my only complaint has always been the lack of bass. Love JLabs products...
Yes, the ANC is very good right now but there are some tweaks that our product designers are currently working on that will be captured in updates down the road.
I'm very eager to buy both of these. But its not available in canada from amazon and best buy and the jlab's website has some heavy fee for shipping. Can you tell me when are they gonna be available in canada?
What’s the range on these? Any music drop out? And what’s your return policy if I was to receive them and not be happy? Your site says 30 days but am I responsible for return shipping? And then is the full purchase amount credited back to original form of payment? Trying to decide between these the the FIIL T1X earbuds.
30+ FT, there shouldn't be any music drop out but if there is software updates can be made with the JLab Air ANC app. Yes, we have a 30 day return period and you will have to pay for shipping. When returned the money will go back to the payment method used to pay. Hope this helps!
Did I read right on your website these with the ear loop can play up to 15 hours (I know that depends on volume and other situations), and then more after charging with the case before needing to recharge the whole system? If so, this might be my next purchase. I have several JLAB sets (Neon, BAND - which shorted out, but I'm sure that was my fault how I handled them, and the Retro, plus I don't know how many of the little cable style earbuds - all JLAB brand). I've tried a set of cheap true wireless earbuds that aren't JLAB brand (sorry) but they have no great sound, and if these have such long battery in one go, I want them.
The EPIC AIR SPORT ANC TRUE WIRELESS EARBUDS on sun light doesn't work properly the sound constantly lag, you start to have bumpy sound/ the sound cut and come back, cut and come back especially if you are walking in the park and you have sun light and the shadows. This happens before and after the update.
Hi there! First off we are very sorry about this issue and inconvenience. The IR sensor was essentially maxed out with the latest update and it is, unfortunately, a result of the IR technology that sometimes the sun can active the sensors. To prevent this we recommend making sure you have a snug fit and two, if you're out in the direct sun wearing then consider turning off the Auto/Play pause intermittently.
Hi there, this is very odd. Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab Hours of Op: (PT) Monday - Thurs 9-4:30 Friday 9-2
Jblab,soundcore,are my major,major, major Go when it comes to buy wireless earbuds.But when it comes to over the ear i choose sony and the beats flex..
@@JLabAudio checked it out, even Jlabs on amazon UK does not ship to Philippines. Unlucky that I can't avail this amazing product. I hope you add up shipping to PH on you official website.
I just installed the app and did the update. Seems ok so far but under the controls section I don’t see any way to program the long press function. That seems like a big omission. Anyone else get the app yet?
Hi Phil, only the single, double, and triple tap can be adjusted in the app. The long press function is exclusively for switching between Be Aware/ANC and this can be done by pressing and holding the left touch sensor.
JLabAudio thanks for the reply. Question about the equalizer. Can you rotate through four different presets along with the three JLab presets? I was pleasantly surprised to see the app available this early.
JLabAudio I get it now. I’m having trouble with the auto detect play/pause. I turn it to off and it works as expected but the next day it plays and pauses even though it still shows it is deactivated. Any suggestions?
@@philclark6418 Let’s have you reach out to our support team. They will be more than happy to help you. 😊- Haley Email support@jlabaudio.com or call 1-405-445-7219. Or use this link: jlab.audio/ContactJLab
