An undercover executive of Best Western Hotels finds out the chef is not being paid for working overtime! Tune in for Undercover Boss International - only on Dabl! Visit bit.ly/3E19q8B to watch tonight for FREE! #UndercoverBoss
That’s IT?!? Paying for a cooking course? How about compensation for all the hours he puts in? Upgrading or at least mending the kitchen equipment? Improving the kitchen environment? Hiring more staff? I’m disappointed at that boss, seems like he should put in 80 hours a day for a few weeks.
This guy is so fantastic, he deserves better than getting a cooking course! Somebody should hire him purely for his resilience, loyalty and committment.
That was pathetic. The CEO basically "I'm sorry this is happening to you, you're a really good guy. But it's gonna keep happening" because NOTHING was done 💀
Send him to cook courses to learn how to be a top chef in a kitchen that does pay, under staffed and the hardware is trash. If I was dude I would have told him that I wanted the back pay for the OT or we would be heading to court.
This lad deserves so much more..he stayed up beat did the work of 5 doesn't get paid and they offer him a cooking class...OH MY FREAKING GOD WHAT ARE U THINKING BEST WESTERN...FIRE THIS IDOIT CEO
I wouldn't be so patient, plus it's illegal to not pay for overtime worked.....I would have spoke to a solicitor by now if I was that chef.....I know it's illegal because I own and run a SME.....I wouldn't dream of treating my staff in such a despicable way, as staff need to be looked after.....Happy staff= better ,loyal workers
@@paulcroxton6047 if it’s salary pay, I’ve seen a LOT of chefs be paid for less than they work. However hourly, you are correct in that should never happen!!
@Dani....that's why I never worked for a salary, Some companies take advantage of this, there should be protection for salaried staff....I make sure my staff are paid correctly, and on time...I earn a decent living, but I pay 12 quid hour for my workers .....They work at front of shop, serving customers etc...my business is small, but I believe that staff are your best asset.....They generally work a 40 hour week.....As owner I work 70+ hours , but I don't mind, as I enjoy it......Yet some CEOs of larger companies work their staff to death, and do as little as possible...It disgusts me
@josias...I'm a pagan myself, but believe ALL should be treated with respect and decency.....including Animals....I also give 5% of profits to a Animal shelter,and another 5% of profits to a local homeless charity......imagine of every company did the same.....Would go a long way to help the starving and homeless people, and help our furry freind s too...
Yes and having to complete a cooking course after puting inn the long hours. The CEO is most certainly not going to do it while he is taking the course.
The larger the company, the less the visibility that the director/owner can realistically have on what's actually happening on the ground floor. They are however supposed to have sufficient management in place under them to identify and quickly correct/escalate these types of concerns as soon as they begin to develop though so that is ultimately where the director's failing is likely to be.
@@southaussiegarbo2054 We haven't always been in a recession. This has been going on for awhile and using the recession is silly, what was going on before the recession????
@@JohnSmith-xp9gr I think you are mistaken. This company is in the UK, not the US. Our laws are much stronger regarding workers' rights. It is illegal to not pay an employee for overtime as it breaks The Minimum Wage act 1988. Also, you can not be forced to work more than 48 hours in any given week by law. This guy was working 80 hours a week and being paid for 40 hours!
@@LeeLynch1 That means Foster Carers are living an illegal existence. They are paid virtually nothing when you think their job is 24/7 and amounts to approx £63 per day, per child with no extra ongoing needs.
@@truthseeker7612 No they aren't living an illegal existence. Foster carers are not classed as employees. It's a disgrace that they are paid so little though.
I’m perplexed. The undercover boss identifies the chef is mostly working alone with a factotum approach and therefore doing everything. This includes food preparation, cooking, cleaning, washing up, and kitchen tidying. He is excelling in reliability, endurance, commitment and ethos, but is sent on a cooking course to give more motivation and inspiration. He deserves a huge bonus, and a partnership offer.
Salaried people in the USA at least, have to work the hours needed. If workers lay out the must fill in. Salaried people always get a much larger payday for that reason. Those people know the deal, they wouldn't have even allowed the showing of this had it been illegal. If they are doing no business, that guy may be there, and sitting around 60 hours. Everything is not always as it seems. He seems happy to have a salaried job, things could be worse. So, if he's making a 1000 a week, putting in 80 hours some weeks, but only working 30 hours in practice, he's probably happy. Else he would leave.
I know right. You would think this was a prank , but it's not. He was talking to scrooge the owner who wanted him to do more for the company. This really is heartbreaking.
Thanks for doing so much for so little, we really appreciate it, THANK YOU. We're sending you on a free course so that we know that when we continue to take advantage of your loyalty we know that you're a more experienced chef with even better skills. I hope someone else saw this episode and offered him a decent job
This chef is such a hard working gentleman with integrity. So glad he was acknowledged! What a wonderful man! Yes it takes talented people with great work ethic to be successful! I hope that Best Western also compensated him for his overtime -- not just the additional culinary course. Otherwise, he is still putting in extra hours for no money. You can't survive on that.
This show proves time and time again that these CEOS couldn't give less of a damn. You get an opportunity to help out one employee and can't even do It on live television. One employee.
@@Extinctpopulations Remember, not every CEO has the right to do such investments without the permission of the owners of that place. So you never know whether he might have fought for it but didn't get it for the chef. This behind the scenes stuff is missing in the end to tell who's to blame
I’m stunned that this CEO doesn’t care about his Chef. He sends him to a cooking class? How pathetic is that. He needs to be compensated for all of the work he’s doing. He should be given a raise as well. Unbelievable! I hope he can find another job. I’m heartbroken over how this CEO has treated his only Chef. Shame on him.
There was a major recession, which is why its mentioned how its just one chef. If its franchise the building owners have to change the building, rather than the ceo
You clearly do not know anything about the episode or the company...hell, I bet you didnt even pay attention in this short clip. The company is a franchise. The location is owned and operated by the owner of the building. He was there to see if they were keeping up with company standards. He cannot give the man a raise, he is not paying him, the owner of the location is and the location is not making a profit, it was losing money. Also, this CEO ran the UK branch of Best Western which is one of many of Best Western International. If you hate seeing things like this, offer to pay a normal price for a room instead of the cheap rates that cause shit like this to happen. Yeah, this shit happens because people want CHEAP and companies try to provide and end up in conditions like this.
I agree, but the chef should’ve also spoke up, yet, he’s over here shaking the man’s hand thanking him for screwing him even further!?!? 🤣 Evil wins when nothing is done to stop it.
You clearly do not know anything about the episode or the company...hell, I bet you didnt even pay attention in this short clip. The company is a franchise. The location is owned and operated by the owner of the building. He was there to see if they were keeping up with company standards. He cannot give the man a raise, he is not paying him, the owner of the location is and the location is not making a profit, it was losing money. Also, this CEO ran the UK branch of Best Western which is one of many of Best Western International. If you hate seeing things like this, offer to pay a normal price for a room instead of the cheap rates that cause shit like this to happen. Yeah, this shit happens because people want CHEAP and companies try to provide and end up in conditions like this.
This was filmed 12 years ago. The hotel wasn't making a profit and the country was in recession, so the franchise owner couldn't afford to upgrade anything. He would've either been paid back pay, or in the UK you can take it as time off instead. This would've been up to the individual
You clearly do not know anything about the episode or the company...hell, I bet you didnt even pay attention in this short clip. The company is a franchise. The location is owned and operated by the owner of the building. He was there to see if they were keeping up with company standards. He cannot give the man a raise, he is not paying him, the owner of the location is and the location is not making a profit, it was losing money. Also, this CEO ran the UK branch of Best Western which is one of many of Best Western International. If you hate seeing things like this, offer to pay a normal price for a room instead of the cheap rates that cause shit like this to happen. Yeah, this shit happens because people want CHEAP and companies try to provide and end up in conditions like this.
The UK version of this programme bosses were and still are not as generous. He should've been compensated for his overtime, and if you think about that wouldn't be a "gift" he'd worked the hours, so rightly earned it. That kitchen wouldn't have kept going without his hard work. I hope he went on that course and took those skills to another kitchen.
He offered cooking classes so he can inspire this chef to do even more work under the same conditions. That’s just too funny and horribly sad at the same time.
This is why my son is not a chef anymore. They ate treated like garbage, wages are disgusting, no benefits. My son worked 17 hour days 7 days a week. He was lucky to be payed for 40 hours .. I could tell horror stories on the food industry
Depends on where you work, I’m a cook but get paid decently, and our restaurant is kept up to standard. There’s always staffing issues but I don’t have a real problem with my job.
@@School_of_DejaVu both my sons worked in pubs and 5 star dining. they are all the same. they are all under payed or dont get payed for all the hours they worked. if its so great. WHY cant they not find anyone any more to work in the food industry. restaurants are closing down NO STAFF.
It is a damning indictment on this CEO & his senior managers they knew nothing of how some of the workers were being treated! It took an Undercover Boss episode to expose what was going on!
EXPOSE? NO! STATUS QUO? NO! EXPLOITATION ALWAYS!, EVEN WITH OWNER/MANAGEMENT CORRUPTION. THAT GIANT SUCKING SOUND FROM A TEXAS INSTRUMENTOWNER, PRESIDENTIAL CANDIDATE WITH A WHITE BOARD-GARPHS!
Landlord to Chef: Your £600 behind on your rent this month Chef: No problem do you accept a cookery qualification and increased self esteem as payment?
That young chef was an amazing guy, humble, helpful and uncomplaining about the situation, he deserves better! I am a retired chef and opened a couple of successful restaurants after taking years of crap from owners and so called “ chefs” who treated me like sh*t. It is a rewarding industry if you are paid well and successful and, I repeat, this young man deserves more in life than remaining a slave to a franchise hotel company.
Well, there are 168 hours in a week. He is only working 80. That's 88 hours more he should be working. Even if we are generous enough to allow 6 hours of sleep that is still 82 hours that he isn't working.
Like ENforcements' sirens in the canyons of a shitty-city. The dis-h-onorable whines of the oft repeated " weeee can't afford IT.! (you)! but will exploit illegals.
You clearly do not know anything about the episode or the company...hell, I bet you didnt even pay attention in this short clip. The company is a franchise. The location is owned and operated by the owner of the building. He was there to see if they were keeping up with company standards. He cannot give the man a raise, he is not paying him, the owner of the location is and the location is not making a profit, it was losing money. Also, this CEO ran the UK branch of Best Western which is one of many of Best Western International. If you hate seeing things like this, offer to pay a normal price for a room instead of the cheap rates that cause shit like this to happen. Yeah, this shit happens because people want CHEAP and companies try to provide and end up in conditions like this.
@@thomasjones4570 It's clear you don't know how franchises work and the rest of your rant is all butthurt bullshit. It's also obvious you've never worked a day in a kitchen in your whole life. You own a franchise. You lease the company name (and rules/standards). He can very much give the guy a raise. He can very much upgrade the kitchen equipment. He can very much hire someone else and the guy can very much leave. I especially love the part where you excused the entire condition of the business by blaming society (and me who you don't know anything about) wanting cheap shit. I would educate you but well.. You can lead a horse to water but you can't make it drink. Please tell me you're not of voting age because we don't need people like you deciding the future of any country.
@@SohanDsouza WTF does this have to do with anything I said? Can you form an actual argument or are you going to delete your response like the other total moron did?
💯! I thought for sure he’s was going to give him a check for all the unpaid overtime, take him to see how he updated the kitchen equipment & tell him they were hiring more employees to help in the kitchen . But I stead he’s sending him to a cooking course? WTH?😳🤬
"do more" could mean several things though. Like "Do more with your life" as in find a much better job. Also I doubt he has to do both the work he currently did + the course.
Wow… “I feel bad for this worker, he has no help, no resources, shit equipment and not getting paid overtime… but instead of compensating him properly, fixing the equipment or paying him for all the overtime we will send him to a cooking class” … real nice
There's no more reason for the CEO in this video to compensate the chef than the CEO of, say, IBM to do so, or for YOU. Why don't you send the chef some money, if you think other people he doesn't work for should? The chef doesn't work for his company. The chef works for a franchise of the company, a separate business. It's the owners of the franchise that owe the chef money and are letting the kitchen run down, not the company the CEO works for.
@@dbadaddy7386 as the CEO he is the company. Chief Executive Officer. As the BOSS he could tell HR to fix it. They aren't sending district managers. Just loud and wrong. Clearly you are the brown nose at your job.
@@MOBBTheRightWay The CEO we saw is NOT the CEO of the company the chef worked for. He is NOT the boss of the company the chef worked for. He can tell them how to fix it, and they can tell him to piss off, because he isn't their boss. Franchisees are not employees of the franchisors. You failed to pay attention to the actual facts as mentioned in the clip, so it's you who is wrong. I don't expect you to admit it, because that would be the responsible thing to do.
I am just about to cry because I've been in that Chefs shoes in other capacities and ALWAYS got screwed for being the nice guy!!!!!! In 3 partnerships, same thing! I've been cheated out of at LEAST 300K bucks over the years and my daughter was robbed of time I should have had with her also. My heart pours out to this AWESOME gentleman chef!! Dear Lord help us all!!!!!!!
Lmao he just found out all the bs this guy is going through and in the end all he does is offer him to to take a cooking course to inspire him to actually do even more work 😂
He should be paid up in full and given the opportunity to go on a management course, in those few minutes he displayed, dedication, resourcefulness, innovation and a faith and vision in improving the restaurant. And given the managers job.
That would be up to the owners of the franchise. The CEO has no authority to set employee policies for a separate company. Maybe the CEO should look into pulling the franchise, but trying to run the franchise would rightly result in a lawsuit from the owners of the franchise for violating the franchise agreement.
Well, when this was filmed 12 years ago, the UK was in a recession (as he mentions at the start). The voiceover also mentions at the very start that the hotel isn't making a profit, so the Franchise owner can't afford to invest. But they no doubt got into major trouble with head office about the state of the place, although this wouldn't have been filmed. The UK version has limited budgets due to the gifts coming directly from the company. The CEO donated £2,500 to a children's hospital for another employee
So he just said he will send him on a cooking course and be able to do more, did I hear right, oh and a Thank you , well I would have told him to stick it. Poor guy I hope he takes the course and uses the degree he might get for it and opens up his own place someday xxxx
That's it? A "free" course in cooking to inspire him to do MORE for them? Probably won't even be paid for the time he spends in the course when he's taking the course to do more for Best Western. It's as if Cinderella's stepmother gave her a class on how to pick up and use cow dung to heat the kitchen stove.
A cooking course and more work. Great reward. That Chef is a real great asset to them and hopefully he would tell them to shove the cooking course, more work and this video helps him get a better job.
WOW that was Best western that i use for business and family trips...just gob smacked they could not treat this lad with the respect he deserved PAY THE LAD WHAT HE'S OWED...GIVE HIM HIS OWN KITCHEN SEND HIS FAMILY ON A VACATION OR BUY THE LAD A CAR TO GET AROUND BETTER...the complete lack of proper response by the ceo has put me right off. Goodbye best western no longer will i be using you for my business...just disgusted. SLAVE LABOR
i agree. i know each location has its own owner and the brand is an association or something so maybe that makes backpay complicated but a bonus or something would have been nice. I'll stay at other locations but not this one.
Well done mate. What you are doing is the only way these guys will get the message. What a piece of crap that CEO is - he works with this guy for the cameras knows what its like and still screws him. Shows you - money does not buy class.
Dang I am so used to a thankyou and a slice of cold pizza, but this one has to even cook his own pizza. After working 16 hours, unpaid and over worked. This is one hell of a boss.
Watching this video reminds me of a job years ago. I worked in a Cafe by myself, no one but myself. I worked breakfast and part of lunch, later 2 guys would work the dinner. One day the owner said to me that he was over paying me, so I quit. Some time later, I saw a cook who worked at the same place and he said that he quit to. The owner was making money but the problem was that he didn't understand business so he filed bankruptcy. So many owners don't understand business and I don't feel sorry for them. Some appreciate your work, some don't, sad to say the least. I have taken cook's to be CHEFS and they don't forget that.
HOPE! IS AN EVANGELISTIC PReYER FOR TYRANNY SINCE THE "ECONOMIC NECESSITY OF SLAVERY BEGAN. EVOLVED TO A STANDARD OF NUMBED, WHEWS! & NOT MEs!!, 'CAUSE CA$H SELECTED-COLLITCHS' MANDATES JOBS WITH PRESTIGE.
“We thought about a golden thank you, we also thought about back pay for the over time and a pay rise, and we also considered supplying you with proper equipment, so taking all that into consideration, we’re sending you on a cooling course so you can do even more” ……..thaaanks
This ending made me so sad. I know plenty people, Including myself, that gets treated horribly by their boss/job, and overlooks the passion and effort you put in, but thus was extreme, thus poor man, needed to be compensated for all the 40+ over time hours he puts in every week, and a raise, and a kitchen redo or at least and extra oven and new kitchen ware. All he got was a cooking course, and he was satisfied with that too. Can someone from a big restaurant or hotel hire this man and treat him well.
Chef's live, we are so proud of work we do to the point we push ourselves to the point of forgetting the we actually deserve to be appreciated ( some ) but instead of that we are looked at as a hungry chef.
I was waiting for him to cut the check. That’s like a backhand gesture. Make him feel good to keep him working hard when he isn’t getting crap out of it
I think the idea was for the CEO to pay for an expensive chef course so he can either transfer to a better location or overall find a better job. He might not be able to make up for lost time, but he could give him something for his resume to find a better future. Unfortunately franchise 3rd party owned locations can be like this unless the owners care as well.
That cheap CEO pretty much insulted him offering to send him to take a cooking course. Can he not cook? Ditch the course and pay him for what he's worth. No wonder business is slow. I hope he finds a restaurant that can appreciate him.
My god, I just watched one get 50k, a brand new car, 15k for his church and other stuff and he didn´t do half the things this guy does, a bloody cooking course, the owner should be ashamed and to think he said "you shouldn´t take advantage of people", stop taking advantage of this guy before you make those statements.
Dude did 80 hours a week? Thats insane. And he gets a cooking course to inspire him to do even more. Like what more? 80 hours a week plus a cooking course. This dude dont sleep at all.
Even back in 2008 -2010 , my time in hells kitchen , me and my.mate.were working alone in the kitchen , taking orders on phone, dealing with customers , cooking all at once, we just had the help of a delivery driver thats all. This is a rough business , and with recessions gets rougher. there were times I was alone. the key to success in this business is fresh n tasty food , and for that thier used to be a daily prep of two hours , before opening hours , till midnight and back again the next day. its a distant memory now! and I moved on to white collar stuff. but man this chef and shop job, gives you life skills.
Reality is "You're doing great, you have passion, you do even 80 hours/week with just 40 paid.... So, we'll send you to a cookie training, so that you can do EVEN MORE"... This is how companies make you believing they're doing something for you, when in reality they're just loading you even more.
I thought the same thing. Where is the compensation for all the overtime you didn't pay him for. That's illegal to not pay him for his time. Wow he gets to go to cooking school on them to make up for what they still owe the man. POS company to work for.
