Understanding a Process vs. Improving a Process 

A fatal rookie mistake that business analysts (BAs) sometimes make is conflating mapping and understanding the current state of a business processes with identifying candidate opportunities to improve a process. These are two of six distinct discrete iterative phases of Business Process Reengineering (BPR) and they do not mix well.
Resources:
The 5 Essential Business Analysis Questions (www.inteqgroup...)
Cost Optimization Initiatives: 10 Best Practices
(www.inteqgroup...)
10 Perilous Misconceptions of Censuring Current State Mapping & Analysis
(www.inteqgroup...)
Framework:
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Courses:
Business Systems Analysis (www.inteqgroup...)
Business Process Modeling (www.inteqgroup...)
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