UNPROFESSIONAL CREW BEHAVIOUR ON VISTARA'S A321 

Follow me on instagram.com/gotravelyourway as I'm on my way to Airbus for the Air Greenland delivery flight ✈ - thanks!

People have toxic exes, Josh has Vistara.

The chemistry between Josh and vistara airlines is just different 🤣

I'm a Cabin Crew member myself, if this was me at my airline, I would get terminated at the spot. We board last and aren't allowed to use the phone at all while deadheading, not to mention to dine next to a paying customer. We are asked to stay professional whenever we wear our uniform since we are still brand ambassadors, on and off duty. But looking at her attitude she doesn't really seem to care and suffers from a massive attitude... ruining it for everyone else!

Josh and Vistara A never ending love story 😂

Hi Josh! Cabin crew in Australia here! We are allowed to use electronic devices while deadheading but are still expected to be professional and discreet on board. I think what made it look so bad in this instance is she was slouching and her attitude overall seemed very negative. We can also deadhead in business attire if we choose to. We sometimes get upgraded but only if there’s spare seats. If we are regraded into business we get served last.

Hi Josh! American Airlines crew member here. At AA when deadheading and occupying any seats other than the jump seat we are allowed to use our electronic devices and/or headphones. And we certainly enjoy this freedom which until I heard coworkers from other airlines in your video just a second ago saying otherwise seemed to me the most normal thing in the world! Needless to say that what we should look into is our posture. As deadheaders we are allowed to board at any time as long as the minimum crew is on board. so it’s frequent to be in a similar situation with revenue passengers still boarding. Never once I’ve see somebody laying halfway down with open legs or sitting down so inappropriately. That’s the point that hasn’t yet been made here. The crew member could have be seated gratuitously upright and being at her/his/their cellphone and go utterly unnoticed. Regards and keep up the good spirit! Lorenzo

I'm crew for a US domestic carrier. As far as deadheading goes, crew do indeed travel in the cabin in uniform but they are still to be professional. Our crew can relax and be on their phones while sitting in the cabin as long as they are not jumpseat. Technically they are considered working crew but things are more relaxed for them as deadhead. I'm of course only speaking for my own carrier that I work for. Not sure what other US carriers rules are.

I’m a cabin crew working at one of airlines in Middle East. Wearing uniform during deadheading is a MUST, be it 1 hour or 16 hour flight. There’s no restriction for using mobile phone or other electronic devices. We’re completely free to use that. Operating crew will treat us same like normal passengers. We also get the same meal. Sometimes we get business class seat too, it depends.

When you are travelling as deadhead crew, discretion is key. You act as low key as possible and make yourself almost invisible so people do not notice you are travelling as crew. We were taught even flying privately on crew rebate tickets, to act professionally and discrete. This lady was a quite frankly a disgrace!

On Iberia, the pilots sometimes go and take a seat in business class (long haul), no problem with me. But sometimes funny incidents, like the pilot reeks of cigarette smoke… pr you asked for a particular desert, told me they ran out, just to see a few minutes later the pilot eating it… as he was sitting next to me, I told him, damn your icecream is tasty, pitty they ran out, got one a minute later 😊

Hey Josh i am cabin crew in the US and when we deadhead we are allowed to use our phone/earphones iPads whatever we want and in uniform. That’s common here in the states because we are usually deadheading around the states to work flights all over.

Sorry but you are wrong she is flight attendent but she is not operating the flight at that time she is just travelling like passanger after finishing her sector.

I’m a flight attendant with a major airline in the United States. When deadheading we are required to wear our uniform while deadheading, I normally just wear a jacket hiding my uniform and act normal. My airline doesn’t have any rules against being on phones while deadheading. But out of respect toward paying passengers I just act normal and respectful during boarding

I love how Josh gets himself fucked up everytime he travels with vistara Josh and Vistara's never ending love story

When I worked for TW and travelled on a free pass or heavily-discounted fare on another airline our rule-book clearly stated that we were "not to talk shop" if we were conversing with another passenger. We were expected to be freshly showered, clean shaven, and appropriately dressed. I always adhered to that rule.

Just to let you know that at IGI airport Delhi they don't allow photography or filming while on the tarmac for "security reasons". Referring to that ground crew incident, similar happened to me as well (not Vistara, it was Air India). I was forced to delete all the photos. And if you want to experience the worst of India, go for Spicejet.

I am cabin crew on a major US carrier and we're allowed to use cell phone and browse if we're deadheading. It's absolutely normal. We're on duty and need to stay out of the way of the crew and the boarding passengers. If we're in uniform, it's also fine. In America, passengers are very courteous to us and sometimes engage in conversation. During boarding, we're expected to remain seated so we aren't confused with working crew. And, when we are working crew, we always tell deadheaders to just relax and enjoy their personal time. If a passenger mistakes us for working crew, we're trained to respond appropriately and professionally. Our responsibilities are defined by company policy and union contracts. We're not to work (that's the working crew's responsibility). But in any kind of unusual situation or emergency, we're trained to be of assistance to the working crew. This also applies to pilots, who, at our airline, deadhead in first class.

I find right-hand boarding rather strange, especially with the cargo pit so close. Loading/offloading gets a bit complicated with the catering truck in the way, now imagine having to load that with air stairs, busses, and passengers? Plus I also think it is a security concern with passengers and baggage in such close proximity to each other.

I am a crew member of the LH group and when we are "dead heading" in uniforms, we, of course are not allowed to behave unprofessional in any way, but this does NOT include the use of our mobile phones, as long as we use it discretely, ie no phone calls as long the fasten seat belt sign is on, like expected from the passengers.

Several years back they arrested 13 Air India pilots in Hyderabad who arrived to work intoxicated. I saw it with my own eyes. So unless TATA replaces employees - it won't change. They also have the worst safety record - so it can only improve...good luck Tata

As a cabin crew myself there are rules when it comes to Deadheading. 1) Each airline is different, for example mine you can wear casual business clothes or uniform (I prefer Casual, sooo people dont look at you like helloooo i need help with my bag) 2) most of the airlines, do pay for Deadheading just like working a flight 3) the whole phone situation is more like a personal thing. Like me, I don’t use my phone while Deadheading PERIOD (I just thing is rude talking on the phone, on speaker, or facetime, while boarding and thats including actual revenue passengers, but thats my personal Opinion) 3) I normally tried to board last if I am Deadheading. 4) I don’t personally get bothered or cranky if someone ask me a simple question just like in which terminal we will arriving Buttt if your asking for drinks and snacks etc etc etc. i will nicely tell them Even if you see me in uniform doesn’t mean I am working the flight But i can let the working crew know about it. 5) keep up the good videos 🎉😂

I have flown Vistara many a time and they have always been courteous and good. This behaviour of the ground as well as the deadheading Airhostess was a shocker to me. I hope TATA's take this seriously as they are strict about maintaining standards.

Love how josh pronounces mumbai. It's almost sounds like Mumbay (combination of Mumbai and Bombay). I'd happily call it Mumbay 😉😁

Josh, I love your reviews and honest appraisals of the various worldwide air carriers. Since I am recently retired, my wife and I are planning to do plenty of traveling in the post-COVID world. My question to you is - since there are several airlines that take offense to vloggers who present verifiable critiques of their product, are you wary of the food they give you. It is well documented that even in high class restaurants, that the chef or wait staff add spit or foreign matter into food that is sent back to the kitchen. I personally would not eat anything on a 2-3 hour flight from an airline that has just been openly hostile to me, or who are aware of my job.

The fact this crew member sat in business class and did not stop using her phone and complain about you doing a vlog says all you need to know about this company….

Not a cabin crew, but as a passenger, it would be shocking to see the least a cabin crew sit and behave like that, even if they are deadheading. It's common sense.

Hello! I'm an ex Jet Airways(India) and Qatar Airways(Qatar) crew. In Qatar, you cannot use your mobile when you are in your uniform. However, In India, because of on time performance(otp) the Indian airlines might ask the dead heading crew to take the last row seats and be seated there as they do not have enough space in the galley and the R1(Galley crew) might be extremely busy attending the captains, 12 business guests(with on ground services), closing, arming doors etcs.(I'm talking from my experience from Jet Airways) We could use our mobiles however we later got a notification to be discreet about it). Also, the ground staff might have asked you about your filming as in 2016, because of safety reasons, filming outside the aircraft/taking pictures were prohibited. This rule was implied on everyone, passengers and crew members. For pictures, we had to take permission from the commander(PIC). This crew could sit in her uniform and use her mobile(if the company allows her to do so) however, her body language is giving extremely negative vibes and because of her actions, the company might face a bad reputation.

This is the most deadheaded crew member, you are right Josh she’s not professional crew member even though the airline company does not care about this behavior they aren’t gonna change whatsoever, Josh you are the helper of airlines like this even if they companies does not care but you are still helping the world if this is a good airline or not 😊❤

Wow it's the first time I see a plane boarding procedure from the right side door, so fascinating😄

Great video, I was a A&P mechanic in the US and any maintenance center problems are a major concern.

In Charles de Gaulle, when boarding with assistance, you always board on the right, on some weird hydraulic lift vehicle. It is kinda weird, and also the first passengers boarding after from the left always look at us funny cause they don't understand how we're already in the plane 😂

Don't you love when corporations are so scared of consumer reviews that they threaten legal action? Good on you for continuing to call them out on their antics and GREAT video once again :)

The phone doesn’t offend me, its the seat being reclined and she in a slouch position

Much better than the previous experience Josh. I haven't flown with any Indian airline for several decades. I've heard that Tata is reviving Air India but if Singapore Airlines is powerless to make its half-owned Vistara run properly what chance has anyone got with Air India?

Josh is like husband, getting scolding from wife vistara 😭😂😂😂😭

I was on this same flight a week back and there was a cabin crew deadheading beside my seat. The crew member was talking on the phone the entire time boarding was happening and when I asked her a simple question she looked at me with fury as if I had asked her for her property. I understand she wasn’t on duty but she just had to answer one simple question. Very disappointed!

My husband, who just immigrated to the US from India, is laughing hysterically at this video😂. He said all these problems being mentioned aren’t an airline problem, it’s an India problem 😂

Kinda my Air India experience: crew was sitting on the floor, playing cards. When I asked for something to drink, it was “help yourself!”

In a situation like this it is not a company problem it is a cultural problem.

Hi Josh I was the only passenger on Malindo in business class and half way through the flight 4 cabin crew members sat and slepted in the business class. I asked the senior flight attendant is this normal and suddenly the crew disappeared back into the galley Let me say there was nomore service for the rest of the flight. The crew had been sprung and were not happy

You gave credit where credit was due and called them out on inappropriate actions. Great job, Josh ! 💐

I use to fly out of BOM late at night every 3 weeks (international). All airlines used the same lounges. They were alway crowded late at night. Morning was not too bad.

As crew for a European major, I would absolutely NOT sit in uniform on my phone in a J seat during boarding whilst deadheading. Discretion is key. That being said, they're not so strict now about phones, so no one (from the airline) will say anything if you use your phone on break in the galley or hanging around the terminal waiting for your flight. We mostly deadhead not in uniform, but when we do heave to wear uniform, it's clear that we have to be on "best behaviour", but using a phone is still not a major issue if you're discreet.

That DH crewmember looked like she just gave off negative vibes. Her demeanor, and slouching didn't help either. I will say at least in the US it's pretty common for DH crewmembers to be seated in premuim cabins and they will use their phones and dine just like any other passenger, as they are not working crew.

"The check-in experience was disorganized, the staff was annoyed" 🙄 Josh, that's nothing surprising or something new. Indian airlines have the worse customer service off and onboard. Even before I started watching the video, I knew this was gonna be a hot mess

Ex-Qantas crew from 2008. If we deadhead there was 2 options. 1. Wear full uniform and uphold all standards, no drinking alcohol on the flight for this option. 2. Wear civvy clothes, no alcohol until after takeoff incase required to work last second and still, maintain professionalism. We would get placed in the highest cabin class available i.e. first or business if available but would be expected to be served last etc. However working crew would provide full service and treat you as a passenger in order to maintain illusion of not being crew deadheading.

I’m a cabin crew for Emirates, when we deadhead we board first, change to a smart casual attire and blend in with the passengers. Why won’t other airlines do the same?

In most of the flights of AI heading from BOM/DEL to COK, I have seen a lot of deadheading crew, some of them get business class seats and some the economy seat, In the most recent two business class flights there were 2 revenue pax and 6 crew but they did not wear uniform but had an id card of Air India, the service for the them was same as that of regular passengers

At my airline we’re not allowed to sit in the business class cabin while in uniform at all. When it comes to Deadheadjng, we usually board first and sit in the last row, or as close to the back as possible. Phone usage/personal device entertainment is allowed so long as it is kept professional and respectful, and depending on our next assignment we can deadhead out of uniform. But even while deadheading out of uniform we’re still not allowed in business class.

The crew you saw was probably heading to her next sector as a passenger on the airline. I believe she would have her next flight out of BLR and wasn’t operating that flight. So was a passenger on that particular flight

At my airline here in the US we are allowed to board the aircraft first prior to pax boarding. We have the option to wear our uniform or not. But also we are free to use the deadhead to watch movies or use our phone etc. You are just a normal pax here.

Hey josh, I’m a cabin crew from biman bangladesh airlines, in my airline if you’re deadheading you cant be in uniform and you’re ID card cant be visible and only chief purser/CIC is allowed to sit in business class. If she was in my airline, she’d have been fired the next day or so. Also pax gets priority regarding choosing the meal and getting served first, we the crew either have to eat later on or have the next available choice offered.

Hi Josh, Vistara Brand will be going away in March 2024 as it will be merging with Air India. Singapore Airlines has admitted that Vistara was an utter failure

Surprised as to how Tata group remained a spectator in its downfall and more surprising at world class Singapore Airlines being mute at the downfall

Here in USA when deadheading most of the airlines will not let you sit in business class or first class, you have to sit in economy. We are usually allowed to be in our phones but still act professional and courteous. Most of us put a jacket or something to cover our uniforms while passengers are boarding so they dont see we are crew. Unfortunately there are many cabin crew in all the airlines here that behave like that :(

Once travelling on a night flight in Upper Class with Virgin Atlantic 2 of the cabin crew had a few hours sleep on the Upper Class flatbeds during the night. They weren’t dead heading they were working crew members. I’m all for the crew taking a rest but I found this a bit strange. Only saw it once.

Thanks for another great video Josh. Shocking that Singapore Airlines with a 49% stake actually admits that the Vistara brand is damaged beyond repair. I wonder what the Tatas with a 51% ownership have to say about this? And now that Tata owns Air India as well, will we see Air India go the same way? All million Rupee questions with no clear answer. It is sad, since I have flown Vistara a few times and have generally had a good experience with them.

"HOWEVER I'M 100 PERCENT SURE THAT THE CREW SPAT ON TO MY FOOD" 🤣🤣🤣🤣🤣🤣 Nice Review Josh..!!

Well done Josh. Straight facts… was looking forward to resting them out from TRV -DEL but now nervous lol

Hi! I’m crew and have dead headed many times. As I’m still in uniform we are required to greet passengers and encouraged assist the crew for small tasks (out of kindness). With this, once the doors are shut and we’re in the sky, so long as we remove our tie, or scarf, we are aloud to use our devices, but require to be at the back of the plane. However, during boarding this would get you dismissed from the airline as quite simply, it doesn’t look good. But you’ve got to remember, you’re not operating crew on that leg, so you are technically not required to do any duties.

Hi Josh! Crew member here in one of middle east carriers. Deadheading in our company is really common for us even in daily basis. We are allowed to use our phone or other electronic devices while deadhead and with a full uniform. Our allocated seats are normally in economy it is rare to be in business unless it’s an empty flights. We will receive the same service meal like other guests on board. The only thing I would like to highlight is probably the attitude/behavior. Deadheading is still part of duty, even though we’re allowed to be relax doesn’t mean that we’re acting unprofessionally.

Hi Josh- another really good report from you. I have a few reactions- first of all, the fact that mental health issues are not taken seriously and are "laughed at" comes as no surprise. Mental health problems are still often ignored and the stigma is still there. In a positive note, I was impressed to see that the safety video was simultaneously interpreted into sign language for the deaf. I don't believe I've ever seen that before in any airline. Your seat mate seemed unimpressed that he was co-starring in your video! Thanks again for a great review.

I flew on Vistara from Pune to Bangalore and it was pretty decent

It’s really nice to see some good honest consumer advocacy. So many companies and their employees think it’s acceptable to abuse the customer.

Thanks for your always interesting videos. If I was only to compare the cabin lay out nand catering provided in this video to Brazilian equivalents, I would definitively be very jealous. Apart from high fares, you would quick realize that the domestic airlines are ripping-off their high-paying customers, with very little to offer to justify the premium class status. As for the VIP lounges, they are all overcrowded, basically open to any credit card holder (and family) and are basically non-existent in the domestic terminals.

Each airline is different. With my airline, deadheading is positive space and you can upgrade priority over over employees seeking first class. And we can fly in our uniform. I think others and yourself are being abit high and mighty but when I’ve had the chance I choose to NOT where the uniform. But I wouldn’t get pissy with someone making a review. I’m fact, what a missed opportunity this crew had to engage you about the industry in person from her perspective.

Haha the look on the guy next to Josh at 12:40 He's surprised when Josh says nobody beats Vistara :D

Josh ...you gotta see the lounge at domestic T2 terminal. It's even smaller than a roadside canteen

Hi Josh, Would be interested to get your evaluation of new domestic delta flights as the airlines adds new flight crews to keep up with demand.

Rn Tata is looking at merging AI with Vistara and AI has already hired a branding consultant who also worked in rebranding American Airlines to work upon the rebranding strategy. As they want the 30% market share faster, they are merging the airlines. The Tatas seem to fully understand the problems and are trying to fix it. Campbell Wilson is very particular about returning back the AI legacy just as it was in the past. I am optimistic about the merger. Only time will tell what happens.

for your kind information igi airport is very serious matter while boarding or tarmac not allowed any such kind of photography due to security reasons .

Josh nd Vistara r made for each other😂 Never ending love story. Appreciate the effort ur putting to expose them if people like u don't call out them they will not improve.

The video is great as usual but the title is a bit misleading considering that experience was on a previous trip

While I’ll agree with your reaction to boneheaded crew, I’ve reservations on your take on the lounge issue. Despite being CV Platinum member, I’ve faced this issue on multiple occasions. India,being land of a billion+ people, and rising disposable income, credit cards with free lounge access issuance on the rise n airlines having pathetic food choices, this crowd is understandable. In fact flying on Thai airway BOM-BKK in business class, There was no lunge access in Mumbai. I had to wait out the 3 hours in terminal as The Priority Pass was not on me.

To answer your question from my perspective as a frequent, domestic & overseas traveler, about what I think about this deadheader. I think she should have definitely waited for the passengers to board first & took the least inconvenient seat that would not be disturbing paying customers, not just sitting their before everybody boards while she plays around in her phone with her feet up ready for a nap 💤 I mean WOW that is a combination of a lack of self awareness & it’s just extremely rude. I am a barber and I own a barber shop in The U.S., Boston to be specific & if one of my barbers were just hanging out, relaxing in the barber chair or messing about on his/her phone, regardless if the barber was on the clock or not, it’s just not a good look because the customers don’t know who’s on the clock and who’s not, If customers were waiting for a haircut then I would have a major problem with that for sure.

they are humans josh not robots, let them eat besides you

Go easy on the ground staff. They don’t want to get in any trouble by the safety officers by allowing people to take videos inside and outside the plane. There are no defined rules for how to act when passengers have a camera, recording everything, especially in India.

Josh and Vistara, a never ending love story 😂🥲

My understanding is that if you're deadheading then you're not in your uniform, but you're still working. So, you still have to abide by the rules of your airline.

Even I had the same problem with the ground staff. But that happened in a different airport in India. When we landed in India, I was recording a video for a vlog and they told me no recording. They were also rude because they asked my dad if he has visa which is rude.

It is not called Harassment, he didn’t know English fluently, and used the Hindi accent to talk to you, so it’s just fast conversations

Amazing video as always Josh and I am happy that you are telling people the facts and truth about the airline which is completely not known by people 😄

Sorry forgot to mention that you were totally correct about the staff on air Vistara , flew with them in may UK-del

Thank you for a great video Josh, hope you are well, much love, take care, stay safe xx UK 🇬🇧

Honestly appreciate josh video but my experience of travelling with vistas twice a month since they have started operating never ever has been bad. Alltough the first option is allways indigo due to there punchtual behaviour but still vistara we hve no issues and love it.

You are the best airline critic

Hi josh, I'm cabin crew for virgin .. when we position or deadhead ... we don't sit in uniform on customer seats ... however we have to carry it in cabin luggage, in the event of us needing to operate, and depending on destination dictates how we should disembark ie as pax or crew .. there are other rules to .. I.e customers come first so food options wise we have what is left at the end ..... it is a huge no no for us to be seen in uniform onboard on our phones

@josh Cahill, I do watch a lot o your videos, My Mom worked for Gulf Air for over 2 decades, hence my passion for Aircrafts, am blessed with a Job that requires a lot of travel hence, have flown a many, many times with Asian, European and African carriers. Just last month I flew for the first time on IndiGo and boy was that a trip (Dxb-Bom-Goa), as I walked towards my Gate, there were 4 IndiGo Cabin Crew walking in front of me, each carrying a KFC Bag, found it a bit strange at first, but later to my Surprise they all 4 were Deadhead Crew, now here is where all the flags went off... - 2 were seated right in front of me, 2 on the other side of the aisle, One of the On duty Crew poked fun at them for carrying KFC onboard, to that all 4 crew replied, "Yuck, We never eat the Airline food onboard", "We rather stay hungry", strangely the on duty Crew also replies the same "Yeah, me too i would never eat the crap that is served onboard" ... Wow and this conversation is right In front of us Passengers, - Apparently the 2 Deadhead Crew in front of me, were not even on the right seats, but decided to sit together as they wanted company, till the actual Passengers arrived, they even had the audacity, to ask them to exchange seats, which the older couple denied - the somehow landed up all seating on 1 side, was not sure f they managed to swap seats with other fellow passengers, and boy were they loud on the whole flight, discussing and poking fun and gossiping on other fellow crew. - When the Crew came to ask what you want to Drink, i asked if they had coffee, she said yes, charged me the money as it was a Budget flight where you pay for any meal or beverages onboard. the crew never asks what coffee you want, instead pulls out a 3-in-1 sachet and puts it in hot water, i told her Ma'am i want Coffee without Sugar, that was the trigger, she went from being a snob to a full blown "Karen" raising her voice saying we do not have coffee without Sugar, you have this, as i had already paid for it, i politely told her thanks and returned the coffee, she leaves her cart in the middle of the aisle and comes back 5 minutes later with Black Coffee, did i drink the coffee - Of course NOT - As for the Flight, it was with a Transit, so your checked in your onward Flight and given a Boarding pass, i do understand due to Custom clearing you need to collect your baggage, but when your back for your 2nd flight since you already have a boarding pass, they should at least have a special counter for baggage drop with boarding pass holders, but when asked the crew got confrontational and i had to stand in the General Queue for over an hour just to drop the baggage again!

I guess they don't like you is all I can say. I have flown Vistara multiple times in economy & business when I come to India. Always a pleasant experience with top notch food & superb crew.

Planning my trip to India for next year and after this VDO, am definitely not flying with VISTARA or even Air India, rather fly with the budget airlines where atleast you know you are not getting anything. Cheers Josh

It depends on what terminal your flying if it is 1 or 2 then service may be a bit bad if t3 then you always have good service. I know this as I live in delhi

Josh , I don’t think I would eat or drink anything, after that aggressive behavior. You are very brave to fly that Airline, after they figured out, you have given them a bad review. I always enjoy your videos, they are always very informative & interesting. Stay safe.

Thanks for the eye opener Josh! Was thinking of booking Vistara from Dhaka to Frankfurt. Definitely not gonna do that now lol.

Not cabin crew, but cockpit crew. When deadheading we usually board first and yes sitting there with your phone is acceptable at my airline and I will regularly do so. The airline I work for is a large European legacy carrier.

It’s weird seeing there are loads of spare seats & in my opinion, inappropriate for staff to behave like that.

What a scary feeling having some guy running after you and harassing you about a video. Why does it take your video to wake up an airline? You truly are a brave man to fly with them. Thank you from those of us who have experienced this type of behavior. Your platform for showing this decline in an airline was successful. Keep up the good fight and be safe.

The problem we have here is, we don't have much of a say in choosing our Airline preference. Almost everyone chooses the cheapest possible flight, whereas the 2nd cheapest one has a huge price gap. If multiple airlines have prices within the same range, there'd be options for people to choose from.

I flew with TAP airlines once and there were some crew members traveling in economy class. The crew asked me to change seats because of a child and I replied that I would only leave if I got a window seat in the same class, as I had paid for it. They got me a good seat with a crew member (deadheading) and he politely and very professionally gave me the best seat. I didn't know that crew members were allowed to travel in businness class. And I saw two of them who weren't working helping and guiding passengers.

I’m crew and in my airline we remove all identifying items when deadheading if you want to be on the phone or sleep