Hi guys....I have a 2015 gmc terrain and today I was blessed with a black screen 👍.. so I did all the recommended ideas on this situation to no avail...so. I replaced the radio fuse and infotainment fuse with new ones.. I also disconnected the battery from both terminals...cleaned both. Waited 10 min...then connected everything back and BOOM magic all worked again. Lights ,signals, interior lighting and obviously the monitor itself .the radio is ok back up cam ok....hope this helps someone .peace and love to all
For anyone still asking, the reason it says LOCKED is because GM requires people to program the replacement parts to the vehicle. It is for "theft" reasons.... if you buy a used one, you can bring a receipt with the vin number of the replacement radio and the dealer can unlock it.
Before you waste your money on buying a new radio or going to get it checked out I highly recommend that you try disconnecting your battery first, I had the same problem with my 2016 Chevy equinox and if you know about this particular car you know the battery is a little bit different from your average car, so I jumped on you tube and watched how to disconnect everything but being that It was so difficult I only disconnected the red side left it off for about 5 minutes only because I was trying to disconnect both, but the black side was a little bit more difficult to get to, so in the process I said well let me just put the red one back on just to see if it works, went to start the car and the radio came on. Now had I went to try to get it fixed they would have charged me a couple of hundreds just to do the same exact thing I did.. knowledge is everything, I hope I helped somebody, will be making a video of it soon
It turned out an easy fix for me. My 2013 GMC Terrain SLT-2 Intellink/infotainment system; screen,radio, back up camera died. There's a fuse panel in the passenger-side footwell, on the center console wall. In there, you'll find fuses, among them is 1 for RDO(Radio) 5A and another is for infotainment systems 20A. (Refer to the back of the diagram on the back of the fuse panel door). Check both to see if one is blown. In my case two of them were blownout. I bought the fuses from Autozone for $8 and fixed it by myself. And everything works great! All the best.
I have a 2012, and my radio is now just starting to mess up. Last Friday, my Nav wasn’t working, and things were loading very slowly. The time and temp were not shown. Radio still worked. Today, Monday, radio still worked but no nav, temp, or date not showing. Get in my car this afternoon, everything working again. Went to go check this evening, messing up again. Ugh! We all need to get together and make a complaint to Chevy. These radios shouldn’t be going out this soon!
my cellphone wont work anymore with my 2012 chevy equinox. Any suggestions? I tried everything! reformatting my phone, revert back to factory settings on the stereo, update my phone. the one thing that I may need to do is take it back to the dealership for them to update my car because I reformatted the stereo back to factory settings so, that may have something o do with it., any suggestions?? thanks in advanced.
OK, so I have had exactly the same problem, bought an aftermarket radio but showed "locked". so I located the EEPROM chip and removed it....(very easy to remove with solder iron). installed it again. now it's unlocked and everything works as it should. FYI, the the radio has 2 boards, the eeprom is located on the lower board.
Hey, I have a 2010 Equinox and absolutely nothing works. No turn signal click, no radio nothing at all. The dealer wanted 12-14 hundred dollars! Blacked out screen. It’s very aggravating
It's because the operating system from the old radio is locked to the computer of the car, you'll have to take them to a dealer or something to get them reprogrammed
Thank you for these videos mine just went blank today. Should you still try pushing the Onstar phone button if you don’t use Onstar? I’ve had my 2014 Equinox a year last month. It never has had the backup warning sounds or the lines on the camera. I tried following the book & their commands are not shown on the menu screen. Is anyone has had this issue?
