UPDATE NOW - How to Update and Use The New RideControl App From Giant 

Riders I hope you like this video and as always if you have any questions please just ask.

Appreciate the added settings, especially the launch control. Now all they need is motor over-run adjustment 🙂

Well explained, Sam, thank you! I wish Giant would fix the "Auto" mode problem of the motor not activating when coming out of a turn. My bike is like yours, a 2022 +0. If I don't petal hard after coasting, the motor does not energize. I find that I have to briefly stop petaling and then petal harder to get it to work. That's why I usually ride in the middle mode, so that the motor always comes on.

Bang up job Sam! Thanks for this, I have 22 Reign e+2 and was wondering how this all worked. Super cool being able to tone down motor output for days I am not climbing 3K. Did 15 miles yesterday on flatish and used 18% at 50 NM.

Greetings from Norway😊 I have a Fathom E+ 2 29 inch wheels. Bought it thiw year in April i think it was. Since my previous e bike got stolen last year in November in the garage here where i live. That was a e bike from the brand Cube. Reaction Hybrid Performance 500. I wasn't that sad that it happened. Little happy since was two things i didn't like about the bike. The plastic quality of the cover to protect the battery, and the cover to charge with the charger. With this from Giant it's a much better cover where to charge. It fits perfectly and nothing can come inside. And how to use some muscle to open it when to charge. I have the Ridecontrol app on my phone, and came a new firmware update to my bike 2 days ago, and again yesterday. Not sure if it was the same update that updated two days ago. After connect the app to the bike with bluetooth, it showed a update like it showed two days ago also. And updated it. But a strange thing after updated yesterday. When checked the bike of errors in the system check, it showed red in Energypak battery. Never showed that before every time used the system check. But did yesterday. In the e bike setup under bike details it showed that the battery is 100%. So hope this is just some issue with the newest update, and not to the battery itself. I am taking a ride today and hope it works. If someone else experiencing the same issue/problem, i would like to know.

Hey Sam. I'm still a little hazy on what support does. If I am lowering torque for eco and tour should I also lower support to extent range, or is it more to make you work harder for a better work out?

I have a similar bike to the one in your video. When you turn the bike on a blue light is displayed - what mode is that? Why does Giant not provide a user manual for how to use the motor settings and what they are. Great video by the way.

Hi Sam, I like your videos for how well explained they are. Could you say something about a bug that appears in the lights of the giant kingdom e + 2022? When I am going up in mode 4, suddenly led 4 starts blinking in orange and goes down to mode 2, losing power. thank you so much

Perfect review and explanations. Exactly what I was looking for. You earned a sub, thanks for the great video! Can't wait to pickup my new bike next week!

Thank you for introducing our app, hope you like it.😊

Great content! It really helps to get an idea of what can be done to modify the ride.

Good video 😉 I have a Giant Stance 2 and the old app sucked! Even though I was connected and I could do a tune, every time I tried to look up how many kms the engine has done it would just hang. Hopefully this update will fix this.

Thanks Sam great advice and explanation. Hi from Central Coast😁

In the displays of a ride history, I am unclear as to the meaning of the values under " Average Power" and " "Max Power" . Do these refer to the watts I put out for the ride or the motor puts out or a measure of combined power of me and the hamsters?😊

Ps I also got the quad lock . I use ultimate add ons for motorcycle but the quad lock is the only one for mtb no bs cheers.

Awesome bro great content. I’d love the next update to include the ability to save custom tuning setups to a specific trail and name them so they can be easily accessed next time

After updated my controler from app, all lights Off and nothing works anymore? What I have to do.. how i reset it withow Bluetooth connection?

Great presentation! Sam, I downloaded the app yet in the “SyncDrive motor tuning page”, I do not see the same newly added settings as you show in the presentation. I am referring to “Support, Torque & Launch”. software I have is version 1.18 . Where can we find the version : 2.0?

That's a instant subscribe. Great update!

Is it true that the TORQUE setting is only available with the SyncDrive PRO2 motor and not with the SyncDrive Sport2 motor? Such a intentional software limitation would be really annoying ...

Hi! How to remove servising message on my Explore e+2 GTS, the last time I reset myself last 2000km, but I don't remember through which program, through RideControl somehow it doesn't work.

Dear Sam very interesting video ! I'd like to install the New RideControl App, but in Google Play I can find only old version 1.18 and not your 2.0. Could you help me ? New added settings are very interesting ! Thank in advance for your support 🙂

Hi Sam, thanks for the videos. I would like some more information on the range extender fir a reign e+2. Are they any good? Are they easy to take on and off?

Thanks for your great videos! The City I live is near mountain so when I go to the south side it's all down hill and when I go to the north is all uphill , the only Giant ebike availabe here is Giant Talon E+2 2023 with Yamaha Syncdrive Core with 50Nm torque. Can I ride the hills easily with this ebike like its flat or no?

22 Trance X ADV E+2, this app truly brings the Sync-drive Pro to a new level.

Uodated the app and still.cannot acces the page where you tune the engine and the bike details. 2020 Trance e+. Thanks!

Question for you as I can't find anything on it myself. Do you know if the app will work with a 2018 Giant Dirt E ... Do I need to update my bike maybe ?

Hi Sam have recently got a Reign E2 and been trying the Ride tracking on the app but have noticed it drops the Bluetooth connection with the bike and needs reconnection or it misses recording the ride? Cheers

How do i change the mph to kph on the speedometer of the app?

Would be a great app if you could actually turn off the restriction

You know how to maintain the app connected to the bike, even with the phone screen turned off? Because if you reconnect the bike in the middle of the ride, you lost all the data previously recorded

Great Video AAAAA+++++

I got the reign 2022 I love it Can you smooth it out ..less on /off ?

thanks

Help! Can someone tell me if it is possible to go back to Home Screen mid ride? Today I came to my first big climb of the day and realized I had forgotten to raise my power level back up a little as I had previously tuned it all the way down in eco and tour just playing around. I could figure out how to get to Home Screen without ending the ride. Anyone know how to return to home on the ride control app because Giant doesn’t seem to have much info on their website. Thanks!

It's great when it's working but now the display settings don't work and also keeps disconnecting..

I've got a 2022 Giant Reign E+0, it's excellent and the app is great too.

I don't have Launch and Torque fields in my app when connected to my 2021 Trance X E+ 1--just support. Are those specific to this model/year? It says everything is updated

Any new updates?

how can i see how many miles my bike has done?

Don't update your giant bike, it'll kill the battery power, it'll slow it down your speed by 30%, I did, biggest mistake I ever made, took it to the dealer, they couldn't help.