I would like for you to do a video on installing a ladder on the rear of your RV for those who bought your RV without the ladder, during the supply shortage period in the fall of 2021. BTW, there is no shortage on those ladder now.
How bout the black out shade removal ? There are 3 plastic clips on my 22mls and you have to take the entire valance down and then there is no way to get the shade out of the valance that I can see ! Reason is when factory installed my shades they put the dinette shade over the theatre seating and the theatre seating over the dinette …. Not an easy task for the DIY when service can’t get it in for months 😡 It sure would be easier if I could just pop the shade out of one and put it in the other ! Please advise
Thank you for the video. The string attaching the pleated shade to the standoff has separated. The sheath has come off and keeps the shade from going up or down. Must use clips to keep it open. Any suggestions?
Good morning, for this, there is no easy fix. You are most likely going to want to replace the shade at this point. Parts can be purchased through any authorized parts dealership. You may find one close to you through our dealership locator link at www.keystonerv.com, or you may look through an online catalog at www.trekwood.com. Thank you!
Good morning, we are so sorry to hear that you didn't have the easy removal bracket. If you are ever in need of assistance, please do feel free to contact our retail team at 1-866-425-4369 or via our RV Chat feature at www.keystonerv.com
I’ve got a standoff on a pleated shade where the screw keeps coming out of the wall. Any recommendations to get it to stay? I feel like it may need a backer of some kind, or maybe just an adhesive or something to put into the hole for it to grab onto.
Good afternoon, we would recommend an expandable wall anchor small in size to try to accomplish what you're trying to accomplish. We hope this will help you in your efforts.
Good afternoon! Please contact our Owner Relations department direct for immediate assistance at 866-425-4369 Monday-Thursday 9am-5pm & Friday 9am-4pm EST. Please have the last 8 digits of your VIN available when you call. Thank you!
Good morning Susan, you can buy replacement parts from any of our authorized dealerships. If you should need assistance locating an authorized dealership, please visit our website at www.keystonerv.com and click on the "Find A Dealer" tab. You can also use our dealership who sells parts online by visiting www.trekwood.com. Thank you!
Good morning! If our adjustment video does not resolve this the shade may need replaced. Parts can be purchased through any authorized parts dealership. You may find one close to you through our dealership locator link at www.keystonerv.com, or you may look through an online catalog at www.trekwood.com. Thank you!
Good morning! You can buy replacement parts from any of our authorized dealerships. If you should need assistance locating an authorized dealership, please visit our website at www.keystonerv.com and click on the "Find A Dealer" tab. You can also use our dealership who sells parts online by visiting www.trekwood.com. Thank you!
@@KeystoneRVCompany This isn't really helpful, it just takes us down the same frustrating rabbit hole of trying to find the appropriate keywords to search the blind.
