Updating the Uconnect Firmware in my Jeep Grand Cheorkee 

You are my new best friend! I struggled and struggled to find an update and your video was the ticket. Although the only hiccup I ran into was when I had to open it to unzip it. I didn't have the unarchive app beforehand. Otherwise, your step by step instructions were clear and concise! Thank you!! 👍🏼😊👏🏼👏🏼

Thanks for this video. I've been calling Uconnect for the last month or so, and they have never mentioned anything about using the glove compartment USB, or voice command for "Setup, software update." You saved me from having to go to the dealer to have my update done.

Easy to understand. I just did mine after I watched your video. I have a grand Cherokee ‘13. No issues.

Thank you so much!!!! When this happened to me this week I thought my world had ended!!! I am no technology wizard, so I had a friend of mine assist me with downloading and installing.... IT WORKED!!!!

Thank you for making this video, for some reason unconnect customer service could not get me an instructional video on updated my 2016 Jeep Patriot infotainment system, they couldn’t figure out that all I needed to do was use the remote USB port in my glove box and give the system the instructions to update through the Bluetooth phone VR, this video was very helpful , thanks!!!!!

First person to give REAL instructions, that you boss.

Hello from Germany. I wanted to thank you very much for this video. It helped me to give my Dodge Challenger a new update. Wishing you a nice weekend

Great little advice, now I just need to find a USB, I don't know how many I bought, but will probably go a buy another one tomorrow. Thanks for sharing.

The new Jeep Grand Cherokees are BEYOND AMAZING!!! I love my 2020! So smooth and unbelievably quiet on the road. Not sure why I waited this long to switch from my old Explorer. 👍🏽

This is the second time you have saved me! Thank you so much for your easy to follow steps!

Excellent presentation - logical, to the point, informative! Thanks for making the video.

Setting the correct format on the memory stick was especially helpful

Thanks this helped my dad out a lot. Total time savor

Awesome video man! Very clear and easy👍🏽. Im wondering if this may be the reason my reverse camera does not work anymore? Not sure, but at least when i update, i can rule that out. Thanks

Thanks for the video ! I didn't need an update but very cool to know this is possible

Thanks I wasn't aware there was an update, I had checked the website in 2016 when we first got our 2014 Town and Country with the same radio as you have, but I never went back to check for new Firmware.

Thanks for the video, most helpful. I have a 2013 GC as well. My issue is, I can't get to the navigation screen to input any info. It's started getting slower 2 yrs ago (GPS didn't want to start up after turning the truck off). I was hoping that an update would fix the issue but it didn't! Do you think resetting everything by disconnecting the battery would fix it?? I've been using my portable GPS for long trips or my phone. Any info would be appreciated.

Thank YOU! Worked perfectly, exactly as you laid out here. Great Job!

Thank you, Amazing video. My mom just purchased a 2013 wrangler sahara unlimited and i decided to check on the website if there was an update and there is. im going to follow this video and install it tomorrow.

You did a great job by posting this video. But I'm not having any isses with my 2012 Overland Summit's Uconnect. Do you recommend the update for me ?

Great video! Here are some troubleshooting tips if you're unable to get your update going. If your UConnect system does not recognize your thumb drive, i.e., if nothing happens after inserting the thumb drive even after waiting a minute or two then you can troubleshoot using the radio's Media button. With the thumb drive still inserted, press Media then press USB and look for a message. In my case the message read: 'files are unreadable'. This can be the case even after correctly formatting the thumb drive. UConnect instructions say to use NTSF format, but other videos show others having success using various formats or after not specifying any format. The message 'files are unreadable' is a hint that the thumb drive partition scheme is incorrect. Using your computer (Disk Utility on Mac) verify that your thumb drive partition scheme is set to Master Boot Record and not GUID partition. In Disk Utility on Mac select 'Show all devices', not 'Show only volumes', in the left-hand pane. This will show your thumb drive and its particular partition(s) instead of just the thumb drive itself. You'll need to format the particular partition, not the device, and it's advisable to have a single partition for UConnect update purposes. Ensure the partition scheme is set to Master Boot Record, not GUID partition. Google is your friend for understanding the differences between GUID and MBR, but you will not be able to update the system unless you're using MBR partitioning on the thumb drive. Lastly, on my system (2015 JGC) it was a minute or two before the update notification appeared on the screen. This wait had me thinking something still wasn't right since videos had down a quicker response by UConnect in recognizing an inserted thumb drive. Patience pays off. Once I'd corrected the partition scheme then the update proceeded as shown in the video.

I’m wondering if this head unit would fit in my 07 grand Cherokee with the older nav unit?

Useful tip to use the secondary USB .... thx!

Outstanding, my friend!!

If it’s a reg pc does the name of the file when you export it change? Or remain the same?

I won’t lie I cane back here a couple times now because I can’t remember what words to use to tell the Jeep we have similar (except color. Yours is nice mines blue) to upgrade.

Nice video. Very helpful.

If you’re still here, me and my friend have the same screen in both our jeeps. Mine has uconnect and Bluetooth and everything. My friends jeep shows on screen “uconnect unavailable” when the phone icon is pressed, also cannot connect a Bluetooth device at all. Is there a way to download uconnect?

This is great. I have an 11 GC and went to Uconnect and nope. No update.

Preshate the video. Helped a ton. How annoying is it that the newer phones don't announce the contact name or even phone number when an incoming text is announced...

I have a 2010 dodge challenger. radio without navigation, with AUX, but Bluetooth, as I understand, only for conversation, but as if the function is not available. what should I do in this situation?

very well explained thanks !!

Good video, I did this today. Was wondering if your issues went away after the update?

How do you update uconnect previous installed doesn’t your vin pick up old radio.

My uconnect Bluetooth isn’t working… I have a 2011 jeep grand Cherokee it’s so aggravating. Everything else is working perfectly fine(radio, camera , etc) . Any recommendations???

Can anyone help me I purchased my Jeep over a year ago second hand 2011 Cherokee kk and Uconect has never worked when I push the phone button it beeps then the phone screen thingo comes up but shows no options then goes back to radio

Will that work for 2012 Jeep Wrangler ? Cuz that would save me

i need that radio with hard drive n dvd n cd 💿 player n its a media center with usb ,sd card slots n navigation, please help mr

Is there a video on how to remove this particular one?

I have true this and the radio said to plug in USB fill and didn’t work. Nd ideas?

thanks, its work jeep jk rubicon 2014..

Im having the same issue on my 2013 grand cherokee. I tried doing all steps by when I type my VIN is tells me that there’s no new updates 😢 now what can I do ?

Uconnect has CONSTANT ANNOYING weather alert popups. It covers the whole radio. Does anyone have a fix, hack for this?

Thanks for the video!

Thank you for the help!

My 2012 JCL volume dont work no matter how high i turn it on. Do you think its need an update ?

I have a 2012 liberty and I dont have a USB port in my glovebox or center console. Will the one attached to the rhb 430n work. I need to update my maps.

It seems the updates are not anymore available in the website for old models like 2012.

TKS man great job !!!!!!

Your video is helpful to a point. For instance, on my 2014 Jeep Grand cherokee, if you give the voice command...setup...software update....its going to try to connect to satellite radio. Ive been thru this rig-a-maro for the second time in 4 yrs. Thus time as last, it didn't take after the software update which is pretty straight forward. A soft reboot and some jumping up and down on one leg while patting your tummy and cussing didn't help. U Connect is joke. After an hour of playing with it, I called U Connect support. On the phone for over an hour and no success in getting the phone to connect. Their final solution? Take it to the dealer, they say. The fact that this system is what it is, and yet you can connect a trac pad to your mac via blue tooth with no problem tells you something about U Connect.

Exelente tutorial i love it

my 2012 jeep gc is doing the same thing but it keeps saying there are no updates.

I too have the 2013 Grand Cherokee but not as fancy as yours as it lacks the navigation screen. I'm a little bit afraid to try this because with my luck the Jeep none of the jeep's systems would then operate.

Can u help me when i put in my vin it say i have no update but i got the same radio as yurs in my 2013 rt durango

Will it work on a 2011 liberty KK?

Screen in my jeep grand cherokee went black, no music or anything, I checked all the fuses and none are blown, when I open the fold down screen it will come on & go back black.......what's wrong?

Thanks Man! Anyone who cries about this on how long it took, if was raining, bleeding or seeds in your orange.....don't bitch about it, this guy desrves a lot more credit than that. It was a bit clumsy for me too....it took about 5 tries......but if he can do it, i thought so can I.....Just follow his instructions.....Thanksalot Shaker!

Hi, do you know how to hard reset a 2018 jeep wrangler jk radio the one with navigation, in order to flash it. I installed a back up camera, not OEM, and can not find how to make it work.

How do I update the maps?

i don’t know if you’d be able to help with this but what if my voice command can’t hear me? i’ve tried calling uconnect and taking it to the dealer and they just say it needs updates?

We just bought a 2001 Jeep GC and when I put then vin # when checking for updates, nothing happens. Is that because the system is too old?

So. Did it fix the issue with phone calls? I have a 2019 Rubicon with the exact system from what it looks like. And the dumb thing screws up incoming calls about 2 out of 3 times. It start talking to me, asking me to connect the UConnect app and this and that. By the time she is done talking the phone call drops or goes to voice mail. If I answer the phone manually it will sometimes override the system and let the call come through. But the easiest thing to do is just turn off the Bluetooth.

Can i find only the display?? I have the same radio and still working, but the touch screen its broken!

Thank you so much for the video. I checked for an update on my 2018 Renegade Sport 4x4 Upland edition on the Uconnect and it said You are Updated!! Any thoughts?? The dealer is No help

Good video

My my phone is paired but there's no volume using Bluetooth. The radio sounds fine . This happened after the body was calibrated would this help in that situation?

What changed after you did the update? If mine isn’t having any problems do you recommend? What is the “hands free” update?

Mine says I have no updates. It still doesn't want to connect 😪

Does this work for a 08 Jeep Grand Cherokee srt8

i have a 2015 caravan. What does this update change?

Thanks you so much!

Followed step and it worked in my 2013 Grand Cherokee! Anyone notice any difference between before and after? I also have a 2019 Grand Cherokee and the Uconnect is so more better looking.

Thank you!

What was the benefit of the update ? Anything beside your specific problem that makes it worth the trouble?

I went to the UConnect site to check if i needed to update my software after putting my car vin number it told me my software was up to date so IDK what to do. Someone mentioned it could be my battery but I put a new battery in this past summer and I had no problems. All was good until January 1st. Do you think that had something to do with everything disappearing?

Hi there could this also help out for remote start to the car

Does this also update the Garmin GPS software?

Interesting, I have. 2019 Cherokee, but Android auto is not launching when o connect the phone ( Xiaomi mi8). Wonder if maybe needs an update

I have 2015 grand Cherokee limited, I was doing the 18.45.01 Uconnect update and suddenly the update failed on the 11 part saying "Sierra Wireless: bolo file install failed. Please remove USB stick to reset." and I've replugged the USB and tried another USB but nothing change. How can i get back my old software version or download an older one, the vehicle was on 18.11.07. PLS HELP.

i have a factory radio in my 2007 dodge nitro stx truck/usv

Thanks a little bit confusing but I think I got it

Is there a way to play music from your phone over Bluetooth? Mine is a 2008 WK

I followed this to the letter, it got me a "PND did not update" error message. Its become too tiring to deal with. But thanks for the video. I got close, lol.

My car doesn't provide the option for Software Update, any help?

is there a difference between mos Fat and fat 32 I'm not getting the fat 32 option

Thanks.

Do u get apple play wirh the update?

THANKS YOU

Anything on touch screen not working?

Be careful if your yste is working fine do not take the risk to update. Can end up with a brick. I did

All of a sudden my navigation system my phone pairing preset music on my 2009 Jeep Grand Cherokee quit working

Hi, please, the assistant in repairing the car recorder It works but in a dodge image or sign appears and does not make any sound or change in the screen image Possible link to know the screen or device

What does this update change?

Code pin berapa

I hit phone button and say setup software update and it asked me what devise I want to delete, says sorry nothing about 911 new number or something different. I can’t seem to get it to work

How much is it. I'm sure is not free. Is it?? I meant to download the software to update the navigation on the jeep.

最近のカーナビは万能ですな(笑)

It says there is no update for mine but I highly doubt mine has ever been updated

i dont think this works for 2011 dodge charger.. its not reading my usb even after i asked it to

Did it fix anything?