I think you did more than prove "bad cpu coolers are bad". You proved that Dell, one of the biggest PC manufactures in the world thinks it's fine to nerf the performance, stability and longevity of their computers to save what... 50 cents on some heat pipes on an EIGHT CORE FOURTEENnm INTEL CPU...? There's no excuse for that, I'm sure there are huge margins in these PCs, or just make the customer pay the extra 50 cents?! And this is only exhibit A in the people vs. Dell class action law suit... single channel ram... GREY METAL INTERIOR? pffffft......
I completely agree. Like I said in the video, I tested with an ambient temp of 19.5c in a brand new system. Best case scenario and it still falls apart with any load on the CPU. I would be happy to an extra 50 cents for the bigger cooler (Which itself isn't really good enough).
Timmy Joe, we all know that in north bay, or wherever you hail from is so damn cold, that cpu coolers work way less hard when your house is freezing cold. Dont you put computers into deep freeze freezers for benchmarking anyhow?
@@Kasmuller Der8auer already debunked what 14nm of Intel and 7nm TSMC mean. There's no a single thing in those lithographies actually that small. And Intel's 14nm was equal to TSMC's 7nm.
LMAO!!! you're probably right! They hate it when you don't just buy their bullshit and hate it even more when you show your work to the world and curb stomp their asses. Like cock roaches when the light is flipped on.
@@DrearierSpider1 I agree, its awesome, but theres a pretty significant dip in retention during the intro which isn't good from an algorithmic standpoint. He did shorten the intro once but it just didn't feel right. Though there is a chance he simply forgot this time
You know the only people that say that are the ones that bought a 32GB single channel kit cause it was cheaper, and now feel stupid so they try to justify their decisions lol
@@gdrumeller Pretty much. Of all the things you could cheap out on too. The difference between dual channel and single channel is such a trivial price gap. Congrats! You saved 10-20 bucks? Even in a budget build it makes no sense for how much performance you are losing vs. whatever you could possibly put that saved money towards.
Heck even filling up all 4 slots of your motherboard even if it runs at dual channel have slight improvements compared to 2 sticks of RAM. Bunch of noobs speak out of ignorance.
For most companies, getting detailed feedback like this is a dream. It's easily worth six figures to Dell. I'd argue that whether or not Dell actually has somebody who is incentivized and empowered to act on this is THE test of whether or not their corporate culture is broken. We may never know. In many companies the reaction would happen entirely behind the scenes. But I would strongly argue that actually contacting Dawid is by far the smartest thing to do. (Turning him into a consultant and effective brand ambassador would be the super smart thing to do, but that would be far beyond my expectations from Dell; Simply acting on his feedback is where my bar for Dell is.)
Also a very restricted BIOS. When it comes to prebuilt gaming PCs from big-volume OEMs, the computer will definitely run a cheap blower graphics card built to a minimum specification.
Dawid, thanks for sharing your experience with Dell concerning what appeared to be an incorrect RAM card. My six year old Dell XPS8700 died about a month ago. Tried troubleshooting the easy fixes but none helped. Looked around for a PC with specs I wanted with quick ship. Settled on an XPS8940 i7 with 16GB RAM (2933MHz) and other upgrades. System shipped in 4 days but took FedEx 5 days to delivery. PC started up with no problems and I spent the next two weeks loading software and recovering data. Noticed Dell had a sale on RAM so I ordered another 16GB RAM this time 3200MHz because it was $10 less than the 2933MHz. Installed the new RAM and used Crucial's scan to make sure RAM was working. The scan indicated two RAM cards were installed. One 3200MHz (the new one) and one 2666MHz (the one shipped in the PC). Where did the 2666MHz come from? Dell shipped the wrong RAM. So that began the nightmare trying to get the RAM I paid for and the RAM that is shown on all the paperwork. Much as you reported I was bounced from Tech Support to Customer / Order support back to Tech Support and still do not have the issue resolved. Customer support said I could return the computer and they would ship a new one. Sure, I had spent about three weeks recovering from the XPS8700 that died. Was not going to return the XPS8940. Then Customer Support offered a $50 coupon so I could buy what was then $180 2933MHz RAM. After another week I chatted with Customer Support and they said I should get in touch with Tech Support which is similar to the handing off I saw when I first contacted Dell to resolve this issue. Bottom line is do not trust Dell. They apparently have little quality control and trying to resolve an issue is impossible. I would return the XPS8940 but after spending a month recovering from the failed XPS8700, I will keep the XPS8940 and will purchase another 16GB RAM 2933MHz from another company and when I next need a PC it will not be a Dell. Anyone considering purchasing from Dell, be prepared to get the runaround from them if you have a problem. Suggest you consider other manufacturers.
Don't think so because tech representatives are waaay underpaid for hard multitasking nerve wrecking job they've got. It's fffkkking managers who dislike these videos!
@@craigdaurizio686 Dell didn't loan him anything, a person who happened to be an employee of Dell privately loaned it to him. As for what OP said, it's a good thing, he's trying to review the average customer experience, can't do that with special treatment, and honestly I feel like the coupon for the RAM upgrade was above and beyond what the normal user would ever see.
@@craigdaurizio686 yeah in the first video he did with this prebuilt, he said he went back and forth through several customer services for days at a time, and then dell reached out to him on twitter to fix it since hes a content creator. really bad look on dells part to prioritize content creators to get a bias opinion of their services. wish people looked into prebuilts more before ever buying dell so they'd be forced to actually make decent systems.
Before I got a pretty decent prebuilt from Canada Computers, I was considering Dell XPS to get a 30-series card. The more videos you post about your experience with Dell, the happier I am with my decision to go with Canada Computers. Not that I didn't have issues with their crappy customer service (they weren't accepting my credit card because... they suck? And then by the time I paid in a different way they had already literally sold and shipped MY PC to someone else so I had to wait over 3 months to get it), but at least I ended up with a decent computer. Might have a couple things I'll change over time (already upgraded the RAM), but the cable management is actually great, the PSU is good enough if I ever want to upgrade the CPU or GPU (for now I'm more than fine) and the only thing I can really think to upgrade is the CPU cooler.
Yeah, those cooler mounts go back generations at this point - I bought a cheap little Arctic Alpine 12 LP cooler to fit to an old Dell Optiplex to replace the stock Intel (trash panda) cooler and had the same mounting problem - the Arctic has those little plastic push-and-turn clips, which don't work with Dell's proprietary cooler mounts. It is pure idiocy that Dell continues with those mountings.
I'd be interested to see what the thermals and performance is like with the new 11700 rather than the 10700. Dell are shipping these now. Just ordered mine with a 3060ti, BUT have ordered a new cpu cooler too ! :-)
You don't need to cut down the screws--just buy the correct 16mm M3 screws and the Noctua mounts easily. That's what I did. There's also another option now. Somebody on the Dell forums reported that the Vetroo V5 cooler doesn't require any additional screws or other hardware to install, and it costs less than the Noctua.
I bought the same config last month. Let’s just say if I’m playing COD I have to turn down the thermostat because it gets too hot in my room LOL. But I will say with the K cooler I won’t get over 89C in Cinebench and in COD and Forza Horizon 4 the most I ever saw was 80-85. I’ll probably still get a noctua cooler tho
Thats such good news. I was starting to get buyers remorse lol Have you noticed it thermal-throttling yours at all, or does it stay just cool enough that the performance stays consistent?
@@acewings221 no throttling, though the turbo boost only gets to 4.9ghz instead of 5.1, though im not too concerned about that. it does stay at 4.9 sustained though which is nice, and the gpu gets to about 80c max. however, i should say that the stock fans are EXTREMELY LOUD, to the point where i can hear them through my headset. ill be getting the nh-u9s and an nf-a9 for not only better temps but also noise. be aware that the psu is still only 500w with the 10900k and 3070 config, which is not ideal but its better than waiting god knows how long for a gpu. also on the K-series configs a vrm heatsink is included which is much better than the non-k skus and their uncooled vrms. plus with my student discount i got an extra $250 off so it ended up being a pretty good value. even though there's a lot of things i dont like about it i can definitely say that its a very good value rn with good performance and its the quickest and most surefire way to get a gpu rn
So you increased CPU performance by 30% just by changing the cooler and using the Intel utility. Wow! Really demonstrates how much Dell cares solely about saving money and not giving their customers a good experience.
2004 I fully realized Dell's proprietary BS when they make their PC's. After a frustrating night with customer service, I decided to custom build my PC's moving forward. Best decision I made. Thanks Dell!
This was a great video. Thanks for making it. I ordered the same cpu cooler . Should get it soon. Very informative video and thank you for calling out dell for there cheaper coolers.
You have done a fantastic job building your future Dawid. This content has always been high production and balanced professionalism, kinda in-between Gamers Nexus and Toasty Bros. Watching you work in that small space is remarkable, glad you were able to expand. Thank you for your contribution.
Great review. If you really want the most out of a dell system, you need to go with a Precision series workstation which is properly "Pro" grade vs XP's which is definitely "Pro-sumer"
Dell: It appears Dawid was not pleased with our offerings. Dell Rep: I won't fail you next time, my lord. Dawid will be yours. Dell: There wont be a next time. Dell Rep: AAAAAAAAAAAAAAAAH! Dell: I don't care what it takes! Make Dawid like our sucky computers, or you shall be next! *Dell Reps rush out of the cave in panic, bumping against each other, their wings flapping erratically.
actually, this video was not boring, i've upgraded a few of these systems and always wondered why Dell think this cooler is adequate...so, thank you for this video, it was actually really neat to watch!
Vrms don't necessarily need heatsinks. Even servers using 1000W of power don't need heatsinks on their vrms. They are useful for overclocking, but with normal consumer parts for normal office workload, the vrms don't need additional cooling.
It does i bought not knowing what i was buying its my first pc i bought some stick on vrm heatsinks but kinda worried ill screw it up oh well I gonna try and fix what I bought
Dell: *Cuts corners on literally everything Gamers & PC enthusiasts: Dell stop your ruining your computers and bottlenecking your PC's performance Dell: *Pretends the backlash doesn't exist and continues ruining performance and upgradability.
Any single individual buying from them at this point without knowing what they're getting ahead of time deserves to be taken advantage of. They're a scumbag company and their products reflect as much.
@@mr_watery_watermelons9779 Its true, the intel stock cooler is far better than this garbage piece if shit from dell, dell are the worst company you could possibly buy from
For helping to remove that turbo time limit, I found that throttle stop works the best honestly. There is a way to completely turn off the time limit which I find to work more often than intels extremely tuning utility. And it gives you a lot more freedom in my opinion if you know how to use it. I recommend you use throttle stop instead of XTU. Just a note, sometimes you do need to download a plug-in with it but that can be found in FIVR
This is a great video. Between this and Linus sales & support debacle, Dell needs to go into the back room and have a word with itself. Really unacceptable standards.
Would the Dell Premium Cooler work better if there was a cooling fan mounted to it? If yes has anyone done that and do you have a video? Will just adding a fan in place of the vertical hard-drive mounting location in the front of the case do the same thing?
@@ianrobertson3419 And those K chips would overheat even more, because their TDP is much higher than non K chips and those VRMs will be frying or throttling(no heatsink, no airflow if tower cooler). Not that Dell actually cares about making decent computers.
The reason they follow Intel's thermal limits is because of that cheap ass triple mosfet power section, with ZERO cooling on it... They'd cook if you turned the power limits off totally.
It might be worth testing the "Throttlestop" application available from techpowerup. Its meant for laptops but can circumvent the max turbo time limits.
The one thing that you missed is that on the premium builds with the fancy cooler there is also a heatsink that goes over the voltage regulators to the cpu. The mount holes are there, but the cooler is missing and that may also play into your cpu throttling. I know I am a year late to the conversation. just my XPS has both heatsinks, but I am only running a 2070 Super and not the 30 series gpus.
Solid video. We like to see big companies dragged out into the light screaming obscenities and dark secrets about cost saving measures. If we have to buy prebuilt to get a GPU, we might as well learn as much as we can about them.
Also don't Dremel the case as you just have fine metal dust in there with things that are electric! You really have to take some precautions if you are going to do this.
I think it would be interesting to see how those improved Cinebench scores translate to realworld actions. How much fast does it say render a video, or a big audacity file etc
Cinebench is a real-world demonstration, it's actually just a tool to demonstrate the power of Cinema 4D, and what's great about it is you can see the scores and there are massive online databases of cinebench scores to refer to.
I have never bought an i7 series Intel but the stock fan solution for ANY of the CPUs that I bought were nowhere close to good enough unless you might be just using the computer to browse websites. The Cooler Master Hyper 212 was able to keep my CPUs cool enough that I was not driven crazy.
The easiest solution: don't buy a pre-built. Unfortunately, buying a pre-built these days might be the only way to get a decent GPU without paying scalper prices.
I've assembled five computers for myself over the years, but this time around I got a prebuilt SkyTech Legacy with a 3070 and SSD, and it's a much better system than I could have put together from parts for the same amount of money.
This really shows that OEMs aren't up to date as far as cooling requirements are concerned these days; this kind of potato coolers might have been enough back in the era of quad cores, but they simply won't do for the octa-core chips, not even the (supposed) 65W ones like the 10700.
@@MJ-uk6lu Depends which FX, but possibly. Especially the Ryzen APUs. I've tested single 8GB and Dual 8GB and the loss is enormous. Especially since 2GB go to VRAM. Intel isn't as bad, but still effected. Speed and dual channel for Ryzen is a must.
You should get the acer nitro loser suckface edition cooler and Dell's pancake cpu cooler and perhaps others like HP etc go face to face on which one sucks the most..perhaps you could stack them with compound inbetween to improve temperatures!
Dawid, did you try increasing the Turbo Boost Power Max? I had to do that with my i7 8700 to keep all cores at 4.3ghz which is the max boost on that CPU. I can run all cores at the max boost indefinitely after doing that using the Noctua U9S cooler with 2x92mm fans on it. Before increasing the Turbo Boost Power Max, It would only boost for a short period like yours. My Turbo Boost Power Max was only set to 65watts, but I set it to 131 watts. Now, After the running the 10 minute Cinebench throttle testing, My CPU cores stayed at their boost max of 4.3ghz and the max cpu temp was 72c. I'm impressed with this little Noctua Cooler and when I upgrade my CPU and motherboard I am going to go with a big boy Noctua cooler. Oh and I almost forgot an important detail, I am using a Be Quiet 802 mesh panel case with 7 case fans, so that definitely is helping. Those OEM death box cases will choke the life out of most any CPU and many other components.
You should know this problem isn't just within Dell. Even the pre-built CyberPower PC my parents bought (with my guidance) came with some super cheap cooler installed. I find it especially ironic because the processor (3800x) comes with a (actually, pretty alright) stock cooler for consumers. I understand these companies buy in trays, but the coolers they include are unacceptable in every way.
Darwin I think you're my favorite channel.. Seriously I haven't ever anticipated another video from a content creator. So I must be very picky as I watch a lot of RU-vid. Great work hilarious and genuine.
You gotta love the couch "experts" who know everything on a RU-vid comment...... It's almost as if you just need to tell them to sit at the back of the class and carry on eating the glue :-) :-)
I love Dell, got a G5 computer at less then 40% of MSRP because it had these same problems. Put mine in dual channel, aftermarket cooler (did a custom bracket to mate with the proprietary mount) with 2 extra fans and it preforms awesome for its price point.
Get the Vetroo V5 CPU Air Cooler w/ 5 Heat Pipes from Amazon, it's cheap price ($25 ) and does good at cooling and fits easily right on the motherboard. I tried a better fan on the rear and added 1 up front and without the side cover it still hit 100 c gaming with the Dell unit. After adding this cooler with the fans it maxed out at 78 c while gaming with the side cover on. It's a 10700 I7, 3060Ti Dell XPS 8940 Special Edition.
I have the same system/setup, without the extra front fan and my temps max out at 70C. The only thing I did different was use better paste on the Vetroo V5 (i.e. not the included paste).
David may have just stumbled onto Dell's marketing strategy. By selling substandard computers, it probably causes clients to upgrade prematurely or buy higher spec and thus more profitable systems than they need!
You say this is a boring video but I waited all morning to see my favorite RU-vidr make a video on something interesting that I wouldn't have otherwise explored :) great video as always, can't wait to see you hit 1mill
Vetroo V5 works on my xps 8940 without any extra mods or screws or anything. Install was easy, just need to wiggle the adjustable screws on the cpu cooler mount included. Brought temps down to the 60s with a noctua A9 fan for the rear.
I just got one of those based upon the discussion in the Dell forums. I'm planning on installing it no later than the weekend. I may eventually replace the fan itself with something a bit nicer and keep the heatsink itself, but the V5 will be a vast improvement even without doing that.
@@stepheneven3947 I just put it in - decided I didn't want to wait. :) I'm going to see what the temps are like under load (I don't game, but I do some rendering and that kind of thing), and hopefully they'll be fine with just that one fan. If not, we'll go from there. It's idling at 33-35 degrees right now, and I'll also keep a general eye on it to make sure nothing disastrous happens.
I upgraded my Dell XPS with the Noctua cooler, I used M3 16mm screws it works great. I also added a second 92mm fan to the cooler and replaced the system fan with a 92mm fan, much better system temps all around. My only wish is that I could fit a fan of any size at the bottom front of the case to get some airflow to the graphics card but there doesn't seem to be any space without significant case mods. The GPU in mine is a 2070 Super so it goes all the way to the front of the case, meaning that I'd have to cut up the front panel to even think about fitting a fan in there.
Which noctua cooler did you use i am going to do same upgrades to mine I have 1660super so I can fir a fan where you are talking about but its hard to know what cooler to get I bought a cooler master 212 evo but it looks way to big
@@davist-mq5db For CPU cooler I used the NH-U9S 92mm. As for the upgraded system fan it was NF-A9 92mm. When you detach the stock dell computer you essentially just stack the Noctua hardware on top and thread through the M3 16mm screws(I saw a post on the dell forums suggesting 14mm but those are hard to find at a hardware store.), you won't use the noctua backplate. I do recommend getting M3 washers just to spread the point of contact out at the top of the mounting hardware, as my screw heads were small.
It is for, high TDP processors. 10040 has 65W TDP, so it gets cooler rated for 65W. It was fine up to 8th gen (My work PC has similar one with 8500, and it works fine without overheating ), but Dell now has a significant stockpile of cheap 65W cooler to sell.
@@tyaty so you're saying Dell only puts those crappy coolers in their systems to clear their inventory of them, and that they aren't really rated for 65W
@@volactic8495 Those coolers were rated for 65W pre-.8th gen quad-core CPU-s. Intel started to calculate their DPS differently when 6/8 core mainstream CPU-s appeared. A 10400F is much hotter in practice compared to an i5-7600.
This only proves me once again how crappy Dell is as a company to include single channel configurations, crappy coolers, crappy CPU configurations…disgusting.
Did similar upgrades to my DELL G5 Desktop I bought 2 months ago. Made a video about it. Got the 10900F CPU and it came with the pos stock cooler. (3060Ti GPU). Add 92mm intake fans up front and upgrade the exhaust fan to 92mm. Made a HUGE difference. Also the noise the stock DELL fans are insanely loud. Noctua will quiet your case down by 5x. Though you lose your HDD which chokes the case of hot air. Right now my CPU temps under high load are below 70c. the 2nd intake fan also brought GPU temps down to low 70s. from 80s. Also didnt need to cut screws. I bought them off Amazon M3x20mm
I know people like to crap on Dell, and it's true that they should have provided better cooling. However the solution was a $25 fan upgrade (Vetroo V5, comes with proper screws in the box) and about 15 minutes of install time. Now things work great and I'm very happy with the computer (XPS 8940).
@@hipflipped Yeap! I originally had a Cooler Master T2. It worked great! Also less than $20. Honestly for the price I paid you couldnt find a better Deal than my DELL G5. Building my own with the cost of GPUs these days would of cost me $800 more.
How was the difference in noise? The 6% FPS improvement isn't nearly so important to me as the difference in audibility between the two. A 6% performance improvement *with* a 10 dB noise reduction? That kind of thing is a real win for me! :)
Funny thing is that at least on some older Dell office use design Optiplexes had better standard cooling solution (beefier, more efficient heatsink) than that new PC you got had.
Awesome video mate!!! I recently brought a Dell XPS 8940 in New Zealand with a i7-10700K CPU and it still came with the ultra-budget cooler! (why Dell oh why do you do this!). Fair to say I'll be following up Dell to get a free upgrade to their premium luxury cooler. Wish me luck with Dell Customer Service. The good news is that I did get dual channel 2 x 8GB 2933 Mhz RAM with the original order To be honest, I might downgrade the CPU to a non-K SKU variant (i7-10700 or i9-10900) given that the motherboard can't overclock and not to mention no heatsync on the VRMs (I'll look to buy a heatsync to install). I only brought it as it was the only way to get my hands on a RTX 3070 at anywhere near the MSRP price (Dell had a 40% off end of financial year sale that made it worth while as well as a 7% Honey coupon) Keep up the good work Dawid as I'm really enjoying the content and your channel is one of my faves along with Tech Yes City, Phil's Computer Lab and Linus Tech Tips :-)
