UPS Sucks But not the delivery driver 

I have a small update I'll post later, but the TL;DR is their social (specifically Twitter, I mean X) is THE effective way ... outside of talking to the driver (which I did) and I told him if ANYTHING is over 20lbs, just drop it at the shop. This still doesn't take away from the inability to navigate their system, give kudos, etc -- so message them on X. it's the cheat code.

This video needs more attention

why did this video get recommend to me after I bought two things online

I agree so much!

WOOHOO!!!

agreed brother

Try mumbling gibberish with a few real numbers when asked for the tracking number. It seems to “trick” the phone system into thinking it’s a problem on its end and puts you on hold for a human. Tho it’ll be a long hold and that person likely won’t be able to help you.