This was the context as written to Vevor support, whom are polite but no real outcome yet and the repeatedly decline to take the unit back:
Hello
I went to check on my ultrasonic machine and the room was filled with smoke. I turned off the power then had to grab a fire extinguisher and mask just to breathe - there was smoke pouring out of the vents on the side. I could only take a video once I got the smoke down low enough for me to safely be around it. The walls need to be washed and I had to have a shower and change my clothes from the smoke. • 2 year old VEVOR Ultra...
I wanted to let you know of this major fault.
Secondly there is also a technical problem in your website. My logged in profile shows the order but when I try submit a support ticket it says email address not found.
The ultrasonic machine was being used as I normally would - about 1/4 full of water, temp set to 40'c only and a PCB in there for cleaning.
I left the room for 6 minutes only - that is all it took for there to be some internal fire. Again the smoke was extreme.
I think I would like a replacement unit.
11 сен 2024
