She actually talked to him, gave him constant reassurance, acknowledged and respected his boundaries and was kind, patient and gentle but firm. Excellent groomer! That's how it's done.
Bravo! What a wonderfully skilled and patient groomer! I appreciated how you put the animal first and were determined to successfully groom Winnie and make it a positive experience for him. A true professional! 👏👏👏
@@renatamoris578 it is what the dog likes that matters. When you show respect and no fear, the people we call dogs respond to that and allow us latitude to help them.
“People are scared of you? That’s embarrassing” I’m so sorry, that that had me in stitches! But in all honesty, Winnie was a super good boy and you handled his groom so professionally Vanessa!
I was expecting an actual vicious dog, but he was actually really tame. he was just uncomfortable with some things and gave warning signs that he didn’t like it lol, what a good boy! He was so brave through all that scary stuff
as a person who's actually a little afraid of dogs (im a small person and most dogs around here are huge and excitable or untrained) that line earned a good laugh out of me lol. her confidence is admirable.
@@citrus7745 I'm actually more afraid of small dogs. I've been attacked by small ones (entirely my fault; I didn't listen to what the dogs were telling me), but the big ones never have. If they don't want pets I give them space and they leave me be. The small ones are often so afraid. I rode in the elevator with a chihuahua today and he was very much, "THIS IS *MY* ELEVATOR!! FLUFF OFF!!". So I ignored the dog so I didn't accidentally reinforce the behaviour. His owner apologized repeatedly and said that sometimes he's okay, but sometimes he's like this. I said, "the world is a scary place when you're so small". I have a dwarf rabbit and he's taught me a lot about living in a huge world as a small being.
As a groomer who grooms incredibly difficult dogs as well she did literally everything right with this dog. I am amazed how many dogs come in and I’m told they were told by the last groomer they needed to be sedated. I wish groomers would just say the dog is too difficult for them. That is 100% acceptable. I applaud her for making this as stress-free and positive as possible for Winnie.
I suspect it’s hard for too many professionals to admit weakness. I have a lot of respect for those groomers who outright told me my born-feral dog was beyond their comfort level than I do for groomers that literally fight an 18-pound all-American pup into submission (or who knows what other methods). I admire you and your honesty. I’ll bet you are excellent at your job! ❤️
Is it possible that some dogs have a time limit? My dog had different amounts of time allotted for different activities. I had 8 min to bathe him, 30 min to go shopping with him before he climbed out of the cart, 15 min for my own shower before he opened the shower, and unlimited time for visiting the dog park and super walks.
@@lynnlynn9124 yes absolutely. Especially cats. I have 20 minutes to get 99% of cats done or it’s game over. Grooming is stressful to every animal and they all have a threshold where they decide they’re done
@@brendag.3384 Lol, 20 minutes for cats to do anything except for what they like, seems generous. I would think more like 5 unless it includes treats, nip, and good super brushies for the rest of the day.
My last little dog (has since passed) was rejected by multiple groomers. I told every single one that as long as you just told her she was amazing the whole time she tolerated it. The two that did got her done with no issues and never complained and said how much if a sweetheart she was. I love how you contantly give the dog reassurance. It truly makes a difference!
Yes. I don't think it's a matter of technique or equipment but just the vibes she puts out that helped keep the dog calm. My guess is that the other groomers, after being warned, went on high alert and the dog picked up on it.
@@mikeroman5208 I agree. She doesn't let the dog dictate her emotions. She stays calm and assertive. Some people have it and others don't. She has it in spades.
@@lauratait oh man. I have had to demite barn cats...Holy hell that is fun to flush and medicate them. I drug them slightly, then make them into a purrito with a towel, then de-mite. Added: ear mites
As I was watching this video, I was gently brushing my mini poodle who was traumatized by one groomer and needs to be retrained to let me brush him daily. Your voice and constant good boy relaxed my dog so much, that he allowed me to brush him completely! I’m saving this video for future brushing 😂😍😍
Dog doesn't seem vicious, just seems scared and nervous. If I went unconscious every time someone tried to brush my hair after I was already fearful of it, I think I'd threaten to bite too. Good boy Winnie! You did it! It was gentle and calm!
I think she only put that because that's what she was made to expect from this dog. It just further amplifies how ridiculous of a claim it was since he turned out to be much better than expected.
@gökotta I agree. This lady is just the best groomer, so patient. She knows how to encourage dogs through their stress and soothe them as much as is possible.
@@EEsmalls 100%! She has knowledge of different breeds and general expectations, but also takes time to get to know each individual animal and deal with it accordingly. Even beyond her bathing/clipping skills, she is an excellent groomer!
@@Chaos_Senpai In the case of the dog constantly having to be under anesthesia to be groomed, it IS life changing. Like she said, it's damaging to a dog's health to have to be regularly put under just to be groomed.
@@dabreener My vet always told me that there's a significant risk that the dog won't come out of it when they're put under general anaesthesia. So anything that avoids having to use anaesthesia is clearly a good thing.
His nervous lip licking was so sad. I wonder if he had some bad experiences with grooming. He was clearly fearful. You're so kind - thanks for helping Winnie and his family!
@@toomanymarys7355 it probably isn't the wheelchair then, it probably the fact he doesn't understand how they are moving. A lot of dogs are highly defensive and perceive people on wheels (cars and bikes included) as a threat. Obviously idk your dog, but he also goes crazy over bikes, motorcycles, and even cars then it's not the wheel chair it's the movement.
I can only imagine how appreciative his owners are that you have the knowledge and patience to groom him without sedation or medication! You’re amazing.
As the owner of a Lhasa Apso with similar behavior issues, I have to say I so appreciate this video. We are so appreciative of our groomers and have explained our pup's issues in detail so that they can take whatever precautions that they need to while grooming him. He is cuter than a little teddy bear but he is short-tempered and when he bites, he goes for blood and, without warning. We've raised him from a puppy and had him seen by experts. They just tell us it's his nature. We'll never have another and we adore him, but we realize he's difficult and I'm sure this baby's owner heartily appreciates all the groomer's kind attention. We sure would!
@@adrianbrown2957 That’s what a muzzle is for. Any good groomer should be able to read a dog’s behaviour and body language enough to know if they should use one before the bite happens.
Winnie was so adorable. You could see his ears go up every time you said “walk”. Excellent video! “ that is not necessary.” is a line I use on my dogs when they are misbehaving lol.
I've groomed for 46 years and have encountered the same mis interpretation of a dog's behavior. Always loved the challenge of a dog that is considered not groomable. You did a great job explaining and your technique was spot on. It's incredibly rewarding to complete the groom and to have a new grooming friend.
@@babymama406 I've been nicked here and there, but not frequently. Most often those times were while doing nails. There are different behaviors and body language of dogs that tell an intuitive and experienced groomer when is an appropriate time to muzzle. Most dogs can sense a competent groomer by the way a groomer speaks to and handles a dog. No baby talk necessary. No need for force. I have never used a noose. I train a groom to be still and comfortable on my table. Never turn my back or walk away from my table. I've needed stitches twice in my life from dog bites. The first time: 2 of my own dogs got into a spat 3 ft away from my 2 yr old daughter at the time. I was afraid the fight would inadvertently include my daughter and stepped in to seperate the 2 lg dogs. Only 7 stitches on my arm. One dog was a disfunctional rescue and the other was a non fighter. Never a good situation, but mamaged to keep them seperated for the rest of the rescue's life with us. Not a situation I recommend. The other time was a cocker spaniel. Just into his senior years. First groom with me, should have asked why, owned by an elderly man. He shared that the dog didn't like kids. NP, no kids in shop. Did all pre groom work: nails, pre clipping, brushing and de matting. The dog was perfect for everything, he was sitting on grooming table, his bath was next. My brush was on the table, I reached to pick it up and he turned and flash bit my face, then just sat there. Zero provocation. I felt around my mouth where he nailed me, my hand was covered in blood. I thought, "wow, he really bit me good". Picked him up and put him in a cage, he didn't even flinch. Looked in mirror and knew it was a hospital visit. Literally pulled half my upper lip off and some lower. 52 stitches outside mouth 25 inside mouth. I finished the groom a week later, muzzled the dog from start. The cocker was not going to win! Dog was fine. Owner shared he was just bitten by his dog....and before also. A little to late to share that info. Never apologized but gave me a $10 tip. Did not groom that dog again and explained to owner that his senior dog is a liability and he needed to address the unpredictable behavior. Every now and then when my husband kisses me I remind him my lips are worth 10 bucks! Anyway, if you are knowledgeable about breeds and behavior and you've been trained by a true dog person, not one who thinks they are, you will not get bitten often. It is an occupational hazard. Breed and size make no difference. If a dog is socialized, trained properly and healthy you generally have no problems. Dogs with problems are generally the result of human misunderstanding dog. I think there are some breeds more unpredictable than others. Generally, they are smaller breeds. But, all in all I've had a very rewarding career.
@@cherylepavlakis1081 thank you for answering. That’s really interesting to me. It sucks that one of the few bites was so harmful. You’re a good person to still groom the dog after a bite like that. Personally, I don’t think I’d have made the same choice. I probably would’ve been pretty salty about it.
@@stevenanthony199 lol Steven do you know Cheryle or are you just shooting your shot in the comment section of a dog grooming RU-vid video 😂 Genuinely curious…
I am so glad that you proved Winnie didn't need sedation. I think previous groomers stressed the poor guy out but you're so patient and communicative that even the dogs with behavioral issues at least try to remain calm. Thank you so much!!
I agree! I think groomers get so overwhelmed and busy that they don't have the time to show patience to stressed pets. My dog is very reactive so I have never considered asking anyone else to groom her. I would probably have to pay double so the groomer could take the time to be more gentle.
RUBBISH!! According to a very successful so-called 'remedial dog trainer' I met, "There is no such thing as a dog with 'behavioural issues' - only BLOODY STUPID owners who MAKE their dogs that way! Which is why I do NOT train 'problem dogs' - I train problem OWNERS!"
@@1964drc I was thinking the same thing.... The other groomers must of been in a rush and stressed him out so bad... Poor little guy needing drugs to get cleaned up as we can clearly see given time he ok with it and will only be better more of the trust is built up with the groomer... Just though of this.. The other groomers may take the snaps as him trying to bite rather then scare as she pointed out he is not biting the brush just snapping at the air...
He's such a sweetheart, talking to him, being patient with him really helped. No dog should be put under anaesthesia unless its absolutely necessary ie surgery. Thank you for being so kind to him, hopefully he would calmer for his next grooming session. Love to you and this handsome boy!!!!
Kudos to you for giving this dog a chance. Sounds like previous groomers gave up at the first growl. You definitely used the right techniques to complete the groom without incident. Have never heard of using “go for a walk” as a way to distract but it really worked. I’m sure the owner was happy to learn an unmedicated groom is possible for this little guy. Well done!
I'm assumiing the phrase "go for a walk" is good and positive for dogs because animals enjoy movement, activities, progression, etc. The mind is very impressionalbke by positive activities. Just like people use Affirmations. Animals are about life living strife and otherwise. We are to affirmative to place human emotions onto an animal do to lack of willingness to understand ANIMAL behavior. This is an amazing and thoughtful groomer.
@@honeybunch5765 Yes, I think Vanessa's attitude is the key here. She approaches him with confidence, zero nervousness. She knows that she knows her stuff, so she can expect a positive outcome. And Voilá, things turned out great!
I love how surprised Winnie looked at the end when you were talking about him being "a groomable dog". He tilted his head like, "I am. Then why'd those other people say I was vicious." 🥺
This baby didn't need to be anesthetized! He just needed constant reassurance, a gentle hand, and a kind heart. He needed someone to work WITH him. You gave him all of that. You obviously love your job, and the animals you care for. You know exactly how to handle them. Much respect to you. The world needs more people like you. Wonderful video.
@@kaiseramadeus233 I don’t know what you mean. I’ve been involved in animal welfare for 12 years and I’ve seen lots of animal, cruelty, and neglect. I know animal behavior. It’s possible he has been abused. It may not have been his owner now, but possibly a previous owner, you gotta remember, dogs learn aggression by being abused. I hope all is well for this pup. By the way, I’m not a “bruh”. Not everyone is!
THANK YOU!! I was a 5th grade teacher and people uses to try to tell me about my students, based on past behavior. I never listened, because every year, we ALL need a fresh start. ❤🎉
Some dogs are terrified of certain people and far less so to others despite wielding the same tools and never getting hurt by either. Anxiety can just _exist_ and manifest. It doesn't need a traumatic event to become a thing.
Comments like this is one issue I have with her doing these videos. You’re only seeing half of the story. You have no idea how his behavior was in the past. And she is doing one on one with this dog and is taker her time. Unfortunately a lot of groomers cannot afford to do this. There’s a lot of things that go behind dog grooming. Also some people just aren’t willing to groom dogs like this anymore because a bite could stop you from grooming for months.
@@InamichanAs a groomer, the pets needs should come before all else. Any groomer who couldn't afford to do this with him should have refused the dog, and that would have been okay. Don't defend bad groomers.
@@Inamichanshe often says that it’s perfectly okay for groomers to reject dogs and that it’s not an issue on their part. Sometimes they just can’t provide what the dog needs (for example, a quiet environment because they have to work in multiple dogs at once). In this particular case, she was disappointed that the groomer told the owner the dog HAD to be sedated, and not that they were having difficulties and rejected the dog halfway through (idk the right terminology for that scenario but I hope you understand wha I’m trying to say). I’m not a dog groomer, but I’ve heard many times from this channel why she doesn’t blame the groomer, nor the owners. This is the first time I’ve seen her say she disapproves of a groomer’s actions (I’ve watched a lot of her videos but not all. Maybe it happened more than once)
@@Bamboo_Roche and she as a groomer herself shouldn’t be saying these groomers sucked though. She also doesn’t know the full story either only the other groomers. Not only that but pet parents tend to lie about everything no matter how little. The pervious groomer could have gave her multiple options but she went with sedation or she did try the other options provided and they didn’t work either. The owner may have only did sedation once. We have no information to jump to conclusions on the owner and the other groomer(s). So she as another groomer shouldn’t have said that. I get the frustration because I’ve had this happen as a groomer too but I’m not going to publicly shame past groomers on the internet knowing comments like these will occur. Because this type of stuff makes pet parents not trust any groomer. You also have to consider just like humans some dogs just don’t like their groomer and it has nothing to do with the groomer hurting them. We also don’t how bad he was for them too. He could have been 10 times worse. That other persons comment is right. We are watching a RU-vid video not the dogs entire life. Just please be mindful
That’s definitely what was going on. My dog is anxious about grooming as well and will lash out when my mom and I try. She’s a total sweetheart but grooming makes her very nervous.
No, he was ready to bite...My old Shitzu was exact same..A sweet boy turns into a monster when grooming. Not sure where that came from since I had that dog from previous owner.
Going from what I saw in the video it looks like Winnie might not like the pull/tug of the equipment. Specifically he reacted badly to a Brush and the Clipper. My guess is someone was maybe too rough during the clipping process and didn't let Winnie adjust to the feeling. If I had tatty hair and someone just jammed a hairbrush through it I'd be cranky when other people came at me with a brush!
Can totally relate. I have curly hair and as a little girl I hated getting my hair brushed or done in anyway because people kept yanking and tugging. I had someone cut all of my hair off when I was 7 and kept it that way until I was a teenager. I am still super particular about who does my hair.
Yessssss! Another person here who had hair trauma as a child. As an adult I've learned how to manage my hair so it can be long without pain... Very frequent brushing. Like three or four times a day. If it doesn't get tangled enough to pull then no pulling. Detangle before bath. Once it's wet the hair is more stretchy so it will catch and pulllllll instead of detangling. Even with the dryer, that's usually not enough to get it bone dry, plus the dryer adds tangles, so you want to start with detangled hair. The right kind of brush. I wonder if he also doesn't like the bristles on his skin. There's about a million types of brush to try and it might be hard to distinguish him not liking a specific brush from learned dislike of all brushes, but finding the right brush made a huge difference for my own comfort level. Clipping at home. Frequently. At home clip may not always be the prettiest but just like the brushing if you can do it very frequently then it never needs to be a Thing.
I have hair trauma too! I have to brush it before and after showers and like to keep it in a braid because it knots less. Can't blow dry my hair at all. Hate the wind.
I had similar thoughts. He actually has a pretty long fuse for a pup with such a reactive reputation. He was quite tolerant for the bath and the dryer, it was the brush that got his hackles up. I relate so hard to hair trauma.
I owned a Shih Tzu for 15 years. They are an incredible breed. They are the most loving and affectionate dogs. It’s not normal for them to show aggressive behavior. If they are scared then they may snip like you saw but rarely bite. The flat metal grooming brush may have triggered him because it’s shiny. She really does a great job by letting him sniff the tools, the positive reinforcement, and being patient.
I expected him to act so much worse honestly seeing this and then hearing that people were really putting him to sleep was wild to me. I’m glad u were able to help him though. He really seems like a sweet dog.
Maybe it's me, but if you watch his eyes, it seems like the times he growled was when he was looking at the camera. So maybe that person was getting to close and the camera was what was unsetting him.
i had a dog just like this, he was a mix of a Shih Tzu and a bichon Frese and was super aggressive when trying to pick him up, sneaking up on him, and had certain triggers like if he was laying by your feet in bed and you moved your legs he would try to bite you because he would get scared. but he was such a sweet soul and genuinely loved us, especially my dad. he had major separation anxiety with him. the most personality iv ever seen in a dog. he just had very very bad anxiety and considering we were his only owners it was very confusing how he got the anxiety. my heart breaks for dogs like him who struggle with aggression. it’s usually out of self defensive and they’re scared/ or very anxious.
As an owner of a Shih Tzu that has an abusive background, I really, really appreciate the time and care you gave to this boy. I worked really hard to get my boy socialized and civilized and couldn't have done it without groomers and trainers like you to help.
Hugs to you and your pup! I have a long-haired GSD who was neglected, practically 24/7 in a crate, for his entire first year of life after being purchased. So many of Winnie's responses to grooming are ones I see in my boy. It's obvious that mine was only brushed out when matted (ow!), and if he had his claws trimmed he probably got quicked more than a few times. That stuck with him. A little reassurance and some patience, however, goes a long way.
@@georgiar3995 Mine too, Georgia. My little guy was neglected in the back yard, never groomed, and bullied by two chow chows. He was then fostered in a home with another dog that didn't like him, plus neuter surgery and shaved down to the skin in a space with total strangers. I was his 3rd foster after his rescue. He dislocated my thumb which led to training classes. It turned out he's super smart and really wanted to be a good boy, he just didn't know how! He's now house trained, enjoys grooming, and he even has doggy friends. I love him so much. I'm so glad I took the time he needed instead of pushing him onto another foster.
@@mirabai305 Really, congrats to you both and spectacular job working so hard for him. Sometimes, people can get discouraged by difficult behavior and give up. Or they just want an "easy" dog and will turn up their nose at the first hint of a problem! Meanwhile, the "problem" dogs are often easy to train once you find what motivates them and learn the appropriate training methods. It can feel like a miracle but it really is just doggy science with a heaping serving of love and dedication 😊
You are an excellent groomer ! My heart blew up at the love you transmitted to this boy ! You are confident perhaps that’s the difference between you and other groomers . I’m so happy he found you .
THANK YOU!!! Thank you for taking the time to show us/other groomers that Winnie did NOT have to be put under!!! You have EVERY GREAT quality of a WONDERFUL groomer!!! Hands down the BEST!!! That dog should NOT have ever been put under, and you show cased that. Love you and the great job you do!! ❤️
I can't believe I just spent 18 minutes watching a video of a dog being groomed... and enjoyed every minute of it! What a wonderful groomer. Any dog who has this experience is a lucky dog!
I'm not an expert, but I think your general attitude and demeanor helped a lot here. Dogs are very reactive to the emotions of people around them, so a tense groomer would make him anxious in return.
@sbuggbot Exactly! Her energy is justso calm and "matter of fact". Grooming is just an ordinary thing and no big deal so the dog doesn't ramp up emotionally. When he snaps she gives him a beat but doesn't back off, nor does she try to force him. Very instructional video.❤😊
I think the trick to giving this little guy a bath is because the groomer kept talking in nice even tones reassuring this baby all the time. Way to go lady.
I’m pretty certain that Winnie had a previously bad grooming experience in the past and that he was traumatised! Just the calm and gentle touch you conducted the entire groom process just shows that all animals respond kindly to love🥰
@@rachelm7525 Many people, even small dog owners who love their dogs, seem to view them somehow like... less of a dog? Because they're so small and "easy to handle." Or they view them as just categorically mean/ill-tempered, so there's no reason to try to work with them to make them happier, less fearful, and less aggressive. Hell, you can find hundreds on hundreds of videos of people essentially scaring the crap out of their small dogs because they find their aggressive responses [growling, lip curling, snapping, lunging] funny since they're small. I can't tell you how often the small dogs we get surrendered at my shelter are "house dogs" who have never gone on a walk or only get exercise once a week. And then these people wonder why their dog is petrified of every person they meet that isn't their family. Because they never meet anyone but you!!
@Lucas I think it's a hardwired thing for people. Small = baby. Small things get babied. Their size and terror knowing they are small makes them use their teeth _a lot_ more as a first resort instead of last. That's ultimately the only way they can make anyone take them remotely serious. I had a discussion with someone the other day about kids, namely kindergartners, and how without even realizing it until i brought it up, how more often than not the taller kids usually were tasked with a little more responsibility. Taller = older/more expectations/more responsibilities, even the kid was the same age. I feel it's a very similar thing with dogs and why the little ones get away with way too much.
Always sad when people say aggression, when alot of it is usually fear, I honestly think his first experiences being groomed were likely rushed and they didn't take into account whether it was stressing him or not Groomers like you really restore peoples faith in the industry ❤
You have a gift that it is not teachable ,you have it or not. You have something special and the fact that you don’t show fear it help a lot. I enjoy watching your videos. 🤗🌹
It's almost as if respecting Winnie's fear was magical. It makes me wonder how anyone would ever become a dog groomer if they don't have this level of empathy.
Love this! I thought similar. I feel so bad for all the times he had to be subjected to lesser treatment, then drugs to have this done. It's no wonder he was traumatized by it all. Patience goes far & so many don't have it with themselves, much less someone else. I hope groomers can learn from this if it's not an inmate instinct to have empathy.
@Melis joy It helps that the customer told her what to expect, she probably allowed extra time and charged more money. Not all groomers have that luxury, they just get given a dog to groom, trying to get it done knowing they have 6 more dogs to do and an impatient owner and boss demanding an ETA.
You did a great job. I have a rescue Cairn that refuses to allow me to do anything to her, but the groomer says she’s a little lady every time. It’s calm people like you who know what they’re doing that makes the difference. thank you for caring.
Is it off-colour to say that I think his little growls are cute? Definitely a solid warning sign, but with his cranky face and the deep little rumblings he's just kinda adorable. Like a solidly grumpy old man.
Without a doubt! He looks a lot like my late shih-tsu Pekingese (same coloration as well - I nearly cried when I saw that grumpy little face in the video) and the dramatic growling juxtaposed to that grumpy floofy little face is just endearing and a bit funny lol. Kind of reminds me of a little kid who’s trying to put a serious look on their face. Mind you, my dog was the biggest baby to ever exist, therefore I especially heeded his warnings and respected his space when he showed he wanted it/making sure others did the same (which you should no matter how aggressive or not a dog is, but he was so gentle a dog it really showed he meant business if he did growl), but that doesn’t stop me from finding it absolutely adorable lol
It is kinda cute. But don't be taken in - they can bite pretty badly, with surprising force for such a weak little jaw. I adopted a pretty feral shih tzu who was, frankly, horrible. He bit me so badly mid groom that he nicked the artery in my left wrist. I kid you not. In a different episode, he fought the vets so badly that he turned blue - stopped breathing in order to attack them. I'm pleased to say he's still with me, he's no longer a biter and while I would never trust him with kids, for example, he lives a happy and stress free life, and grooming is now tolerated. He's even smaller than Winnie here, he is cuteness personified but he was entirely capable of really hurting someone.
that is why most little dogs get a bad reps people think that their aggressive behavior is cute so they can get way with growling and in some cases biting a person with no thought that it might not be a good idea to allow a dog to do that
It’s adorable 🥰 I work in vet med and we can definitely adore a cute little spicy bean while still giving them all the respect they deserve to keep us both safe. ❤
As a professional dog trainer, can I just say-- I LOVED that. ❤ perfectly executed. You worked with him so well, and he responded beautifully! I'm also often disappointed in groomers, vets, other trainers, etc. for snapping to the "can't be done" mentality... so happy when i see ppl like you getting it done! I'm saving this video to share with clients as a guide.
@@ingoc8446did you watch the same video? She was saying nooooo don’t do that while then praise him because he was tolerating whatever she’s doing without fully going HAM. 😂
What a sweetie Winnie is. I think a past groomer brushed him too hard or caught a knot that pulled his fur and he's stuck with the bad memory... but even with that, he did so well letting you know where his boundaries were without crossing yours. I love how you were gentle and respectful of his needs but also firm and didn't take the nonsense that scared so many other groomers off.
You are amazing. I love your kindness. I worked a few weeks as a dog washer a long time ago. The groomers were ok but not near as patient as you. I love the way you keep talking to him so sweetly. Thank you for helping all those sweet pets.
You talked to him in a lovely tone, you gave him positive reinforcement, and also set some limits. You let him sniff everything, and used the tools in other ways before using them. YOU set him up for success!❤
Groomers can often be the source of stress, and thats not to say all are ...but we usually trust knowing our pets. Just like Vanessa pointed out. I had an oh my moment with my girl before she couldn't tolerate a full groom at all due to lots of arthritis. It was a new place near my apartment. Their system sent out a "your dog is ready" notice and it sent it early. I got there and heard her being snappy and rude and she tried to say I'm sure others just haven't told you. My response, yeah she has moments but in all of her reports... nothing like this. Needless to say, I never went back there.
I believe she can really communicate with the animals and they can actually sense her calmness.even Im as a human, I love her voices and tones. Bring me peace. So she could really handle tough ones. special gift truly.
I hate when people don't accept that pets have feelings too. A lot of aggressive animals are just very afraid or sometimes are in pain. I am always in awe with your patience and compassion, you're an awesome human being.
I’ve met a few people that have told me animals don’t have feelings or a soul. I basically just have nothing to fo with them after that. I prefer my dogs to people every time.
totally agree. Judging by the staining around his paws he probably licks them a lot, he could have an underlying allergy that makes them itchy or uncomfortable. Could’ve also had a bad experience with excessive restraint or where a quick was cut, one too many anal gland expressions, etc. This dog does not have to be sedated for grooms although some anti-anxiety medication wouldn’t hurt!
18:03 when Winnie gives us the “oh? I AM the goodest boy?” look with that ADORABLE crooked smile… I started crying. I couldn’t help it. He looks so beautiful and it just seems like he was actually proud of himself. You work wonders (even though it scares me every time you use the scissors and shaver LOL). I definitely couldn’t handle what Winnie just championed through!
It's really embarrassing that it literally takes just a bit of patience and the right tools to groom an “ungroomable” dog. I can only imagine how the owners felt when you told them Winnie did fine with the grooming, all the times they were worried about the anesthesia and how nervous they must've felt to try yet again to get a grooming-just to arrive at your shop and find Winnie perfectly groomed!! The work that you do here is so important to help dogs all around the world. Thank you ❤
Well done Winnie . He did so well. All he needed was some calm reassurance and soothing. He tried so hard all the way through to be a good boy and overcome his fear. All he needed was this patient, very capable and caring groomer to walk him through it , holding his hand all the way through, in her kind and professional approach. Gold star ⭐️ and one for Winnie too ⭐️
Winnie did a good job and the groomer did a FABULOUS job with Winnie. I do the same with my Shin Tzu mixed with poodle and pekingese. Keep up the great work young lady. Winnie just needed someone kind and humble to walk him through the process
I think this was really the secret ingredient, someone who was willing to take the time to reassure him and not try to brute force him through the grooming. I know a lot of groomers do this because they're under a time crunch and that would be fine for most dogs who tolerate grooming but this guy needs some work on his behavior, for sure.
Your professionalism was amazing!!! Winnie's mom will be so happy. You are the person that I would bring my dog to for sure. Groomers always scare me....
I hope his owners see this. Having managed a pet store and had some great groomers, this woman is excellent. She has great energy and empathy. With a year of regular grooming visits with this groomer, I would imagine that this dog's anxiety will significantly diminish.
I am 100% in agreement with you. I hope the owners continue to bring Winne to Vanessa. He probably got passed around by several groomers since he was denied or told to be sedated. He would be fine as long as you are patient and acknowledge his trigger points. He would improve over time. Venessa did an amazing job here!! 👍👍
I hope she told Winnies owners her opinion on other groomers saying that he must be sedated. Even showed them this video one on one , walking them through it explaining how & why she did what she did step by step through his total groom so they could feel a lot better about upcoming grooming times. Please let them find a groomer competent & willing to do his future grooms ❤️
I feel so sad for the owner. They didn't come to that conclusion on their own. The guilt of having to care for their dog, knowing the stress it causes, must be heartbreaking. 🙏 thank gawd they found someone who saw their dog as a living being and not a hazard
I feel sad for the dog having been put under anesthesia unnecessarily several times a year most likely affected his health and decreased life expectancy! The owner trusted the previous groomers who were most likely too impatient or lacked the passion and compassion this groomer obviously has a great deal of and they should be ashamed and sued.
Not only do I feel sad for the owner that they were duped, but also for their POCKETBOOKS! Sedating a dog isn’t cheap, and having to pay for that several times a year just so your dog can get a shave down and nail trim?? That’s pathetic of the groomers who clearly didn’t mind ripping this owner off.
Yea and people with opinions like yours are why it’s so damn hard to come by a good groomer nowadays- because of sue- happy attitudes like yours! Who wants to put your heart and soul into a career only to have someone turn around and sue the pants off them because they weren’t quick enough to dodge a biting dog?! I was bitten today and had to send the dog home and it’s not because I’m a “bad groomer”- it’s because the owner decided to bring him in the DAY HE CAME TO HIS NEW HOME FROM A SHELTER. He bit me 4 times in a matter of seconds, and you know what I did? Kept trying to finish his bath and brush (thank God it wasn’t a haircut). I even used a muzzle, he took it off and was so stressed out that I stopped the process and didn’t finish his brush out because it was a hazard to me and it was going to give the dog a bad experience! Every situation is not so black and white and some dogs do have to be sedated, especially when it comes to how stressed the animal gets. Not every groomer has the time to spend with their dogs, unfortunately; I commend those who do- but this takes TIME and when you’ve got 6-8 grooms to complete in 8 hours, you just don’t have the time to do this. I didn’t personally recommend that the dog I sent home be sedated at the vet, but I did refer the new pet owner to a quality dog trainer and I told her to be careful with him especially around children. He was very sweet when he wasn’t attacking me, he actually gave me a kiss right before the bath when I was holding him. But these animals have to be respected, and sometimes if the circumstances are appropriate- they do have to be sedated and a groomer shouldn’t ever be SUED for recommending so!!! The final call is on the veterinarian, I don’t know if this is common knowledge or not, but groomers can’t administer sedatives…you have to be a DVM to do so. And they can always refuse. Point your lawsuits there.
@@lalala123loverwithag I’m sorry, but who are you talking to? Only one person on this feed has said anything about suing anybody, and that sentiment was NOT repeated by anyone else. In fact, I’m pretty sure everyone knows that the groomers don’t have the license or ability to prescribe or administer anesthesia OR medications. I think the issue is that many groomers - not all, but there are many - who don’t want to risk getting bitten. And there’s nothing wrong with that. However, that’s when they should be able to refer the owner to a groomer who is more experienced with aggressive dogs. Sedating the dog versus putting a dog under to be groomed are not the same. Using a sedative can be done safely, and is no different from a person taking Benadryl to sleep at night. An anti-anxiety medication is another good option for that. But anesthesia is serious, and to do so multiple times a year is dangerous to the dog’s long term health. And sometimes, even to the short term health as well.
@@Thi-Nguyen oops, I was referring to @shotzee36 ‘s comment, where it clearly states at the bottom that the groomers who recommend that a dog be sedated or put under (I understand there is a difference, but to most folks the terms are synonymous and mean that you take the dog to the vet who would make the ultimate call on whether to sedate or use general anesthesia) should be sued. That person obviously doesn’t understand where scope of practice for a groomer ends- they can only recommend to go to the vet for the animal’s health. It isn’t good for a dog to be sedated or to be put under, especially multiple times a year and especially if they have contraindications to the drugs used for such purposes (e.g., liver enzyme elevations, abnormal kidney values, etc. which can tend to be abnormal as an animal ages). But you have to understand also that when a groomer recommends that a dog go to the vet to be groomed, it isn’t only to make sure the dog gets groomed safely (sometimes dogs get so worked up they can hurt themselves during the grooming process) but it is also to protect other groomers from being seriously injured. Sorry, but pet parents tend to downplay how aggressive their dogs can be- so they don’t get turned down by yet another groomer who doesn’t want to be mauled by their dog. By recommending they go to the vet, that groomer is essentially protecting other groomers who might not know what they’re getting into. I’ve been bitten multiple times, I don’t care! I’ll still do the groom as LONG as it’s safe for the dog and as long as the benefit outweighs the risk (if I’ve got a whole groom to finish, I’ll do my best to find a way, but if some brushing just needs to be done- end the groom and send the dog home). However, I’ve had a dog who the owner gave Xanax to who would alligator roll when I tried to do his nails. He wouldn’t bite me, he was a sweet boy. But I ended up having to tell her it would be best to get them to do it at the vet- perhaps when he was already under to get his teeth cleaned- because the dog was hyperventilating, choking himself, and posing a threat TO HIMSELF- not to me. It’s not so black and white, are you a groomer? Or a veterinarian?
"They're scared of you? That's embarrassing." I chortled. I've always loved dogs and animals of all sorts. People have always been amazed at my intuition when it comes to animals and finding your channel has inspired me to seek out more knowledge and training about grooming. I need to do what you do!
As a groomer with a few clients with "difficult dogs" (including one that has previously been turned away by SEVEN groomers) im SO happy to see this. It's mind blowing how just treating the dogs with respect and "listening " to them makes them relax just that little bit more. That's not to say that they never misbehave, but with this experience, he will hopefully learn that if he is fed up, he can let the groomer know and they'll respect that. You have literally changed this doggo's life. Thank you!!! You really inspire me so much ❤❤❤
As a former owner with this problem with my laso - the stress off the owners is just as critical! My little Bon bon is in heaven now but we both needed sedated for her beauty appointments! ❤ Great job you are gold to pet parents!
Part of the reason why you didn't see the mean side of that dog that other groomers saw is because you let it investigate your tools, by letting him smell it. You helped it disengage his fears. You were very wise to do that. Good girl, good girl, .... good girl!!
Great job! You showed such patience. Between encouraging Winnie when he exhibiting good behavior and calling him out on the bad-you completed the grooming process! It is ashamed that he was subjected to anesthesia for grooming. Kudos to his owner for continuing to search for a awesome groomer that, through patience and understanding, could groom Winnie! Great video too! I’m about to groom my rescue dog that struggles with grooming. Sydney doesn’t snap or growl, just curls up and tries to protect herself from the expected beating she got before her rescue. So sad to see her continue this mindset after being with us for 8 years. We’ve never hit or even yelled at her but she still struggles with getting over her previous abuse. You’ve encouraged me and shown me a couple of great tips to make this easier for her. Sydney and I thank you for making this video!
He did as well as he could. He really tried. There's just certain things that make him anxious. He's not vicious. He's just sensitive to certain things and areas. Looks like his previous groomers just weren't willing to work with him and his sensitive areas. I'm actually wondering since he was primarily triggered by the brushing part if maybe they had been too rough and it caused him to react and become fearful. Good job on his part and yours❤
It seems to me that if he’s reactive to being brushed, that maybe he had some mats that did not come out easily, and a groomer early in his life pulled to hard and hurt him, and when he snapped, he was probably hit with whatever implement was being used. The groomer was then angry and rough with him the rest of the grooming just to get him finished. He’s probably been reactive since then. I bet if she were to work with him more, he would become much more tolerant of the whole process, as she is gentle yet firm, and he knows she will not hurt him. In one grooming session, she was already gaining his trust! She is a marvel!
He's obviously just aggressive because of stress, and that's something that can be worked on! He just needs extra time and patience. As always I'm impressed with her patience and care toward the animals she works on. She never gets obviously frustrated or angry, she just says "okay, that didn't work so let's try this instead!"
As a career dog person, first off, amazing job on a challenging groom. You continue to amaze me with your compassionate understanding of cat/dog behavior. Second, in my professional opinion, this just strikes me as a dog with some anxiety and fear issues whose problematic avoidant behavior wasn't corrected during training. Like you said, he wasn't actually trying to bite for the most part, he was just "saber rattling" to try and intimidate you into doing what he wanted because he was scared of what might happen if he didn't. Once you used proper restraint and completed the parts he was anxious about anyway, he was still a bit scared, but it was almost like he learned that nothing bad will happen if he chooses to trust you.
I love that she is present and attentive to each dog. It is not routine, it is giving the pet the best experience possible and adjusting her own behaviour and tools as much as possible to accommodate for idiosyncrasies. She is a gem.
Everything that dog was broadcasting was that he was trying to control a situation he was anxious about. His “behavior issues” are probably just surrounding that, not specifically grooming. It was probably being made *worse* by being sedated every time. He just needs desensitization and positive reinforcement.
My dog apparently has anxiety but he’s an absolute sweetheart to basically everyone, although sometimes he barks if he’s scared but he’s never tried biting anyone a single time. You’re obviously more knowledgeable about this stuff than me, so if he has anxiety why is he not vicious like this dog is? They are the same breed btw my dog is also a shih tzu. Is it just they have different personalities and my dog doesn’t wanna be intimidating like this one? I’m curious
@@tararosabelle7368 It depends on that individual dog's temperament, honestly. 🙂 I know a dog who has anxiety. She was found in a dumpster as a puppy, but has spent most of her life living in a loving home. She is now a sweet old lady. Ever since she was a puppy, she has always run away from whomever she is scared of, and for some reason, she has always barked and run away from tall men). She has never ever bitten anyone. However, I also know anxious dogs who have bitten people. Or have bitten other dogs. Or both. Just like people, one dog responds differently to the next dog when stressed or scared. Differences in individual experiences can also play a part in how the dog responds. For example, a dog that has never ever bitten could potentially be mistreated enough times (or with enough severity) that it may eventually choose to bite. Treatment like this makes the likelihood of biting increase. Still, some dogs will choose to never ever bite, even then. So, it's a combination of individual temperament, plus individual life experiences. I hope this helps!! 🤗
as a owner I absolutely loved how kind and tolerant and respectful this dog was handled with so much positive praise thrown in. My dog is a nervous boy he doesn't snap but I've had groomers treat him roughly and that has caused him to be more nervous and uncooperative. While others has sung his praise saying that he is lovely to groom as long as one talks and handles him gently.
I took my shih tzu to a groomer that abused her and it was years before I found out ☹️ Now she is permanently traumatized and gets really scared and aggressive at the groomers. We have found a groomer who can handle her, but if she ever quits I have no idea what I'll do. I wish you lived in my area!
Some people just have it - and this groomer definitely has it! This is so impressive! I hope this ShihTzu’s owner realizes he found a gold mine with this groomer. She’s priceless!
Watching this with my 2yo who is telling Winnie “It’s okay, I know, I know, good boy” while Vanessa does his nails. That’s what I say to my dog during nail trims too, so she hears it every week. ❤
His face when he knew you were finished was a picture! Like I survived that I didn't manage to scare her off. She was nice to me. She didn't give up! 💙
I actually cheered at the end. You were amazing with that baby! It didn’t surprise me that other groomers resorted to anesthesia instead of kindness and patience smdh. I had a poodle for 16 years, and had to go through a few groomers to find a really good one for my boy. It’s just nice to know that that Winnie has you now.
I’m truly believing the other groomers were not patience, nice, nor welcoming. You know how to communicate and reassured that the dog was safe. You did amazing. These dogs are my favorite. ❤
I think it all boils down to her confidence. The dogs can sense fearfulness which makes them fearful which of course then turns into fear aggression. Her demeanor, level headedness, technique, voice, and gaining as much background info and tiggers as she can from the owner make her the A+ groomer she is. We’ll done!
That dog reads people’s energies, and that makes it difficult for others. You have a fair, gentle but firm demeanor. Perfect environment for grooming many temperaments.
Having had a dog that got scared and aggressive at the groomers, if you run out of groomers that will take your dog then you have no choice. Shih Tzu hair constantly grows like human hair and they MUST be groomed for their health and comfortability. It's a terrible choice and I understand why the owners made that decision.
@@liannamkoyan9893 when someone says a dog gets sedated for the groom. A vet does the sedation and monitoring. A groomer then proceeds to groom and after that they wait til he wakes. No groomer themselves sedates the dogs
i legit teared up during this video. my own shih tzu was my best friend for 14 years. he was a little couch potato and loved being groomed. seeing you be so gentle with a shih tzu that looks just like he did made my heart so happy.
