Hi DiggityDave83, where did you purchase the Magic Wand? Only HSN sell the Magic Wand with SD card. If you purchased through HSN, please contact their customer service. Thank you!
Lucia Shum Actually, my Grandmother purchased it from HSN~ It was a Christmas present, but she died 9 days before Christmas~ So I'm SOL on that, since there was no receipt in the gift box~
Hi DiggityDave83, sorry about your lost. Please contact our office between Monday to Friday, 8:30am - 5:30pm PST by our toll-free phone number 1888-788-6888 or email your situation to us at support@vupointsolutions.com. We can help you.