Thank you for sharing this! I am quite upset to see a lot of Walk In Tub companies are not allowing you to pick your own installer. Although, I finally found one so you don't have to go through the same hunt I did! - Ella's Bubbles
First and foremost your family is blessed to have you and your skills. Thank you for making this video as it has helped me understand the plumbing of these tubs just that much more. I am a renter that basically has to do my own repairs or wait ungodly time to have the repair done and my thermostatic valve has gone out so I'm trying to replace it myself. It's on the wall side of the tub so I can't see much from th small access door inthe front of the tub or the hole of the valve. All in all your video has given me a better outlook on what I'm doing. Thank you!
Jon, how did you decide on the Ella? I'm am trying to figure out which walk in tub to recommend to a client. Factors I have listed, fill time, drain time, curb height, hydro therapy, aero therapy, seat warmer, in line heater, cleaning system, anti-scald, warranty. Your experience and advice are appreciated. Thanks!
Hello, We are installing a walkin safety tub from American standard. The directions do not mention anything about how to hook up the Minute drain. The pump is there , factory installed under the tub, but we cannot find anything about where the other end of the hose goes... So frustrating. Appreciate any thoughts or suggestions ... Thanks :)
It is an AMLUXX/Ella's Bubbles tub Aqua 30 52 from home depot. The pictur shows the Drain open all the way and it is still in the hole but up high to release the water.
Have you installed the smaller Whirlpool tubs with door in front, drain in center. Walk-in Whirlpool Tub 36.5” x 32.5” 7 jets with Integrated Seat and Light - Florida that's the model. Anything you can tell me would be much appreciated. You're a master of your craft
Hi Jon, I hope you're still answering questions on this old video. If so, would you kindly know if these can be installed in Europe, especially with respect to electricity? It's 110V in the US, 220V over here, would a step down voltage converter/transformer be enough?
The only thing that gets plugged in is the heater and that is just to maintain the temperature I would venture to say you don't need it the same way you don't ever need to reheat your water when you're doing a normal bathtub full of hot water usually you're plenty soaked to the bone before the water ever gets cold so the only thing that needs to be plugged in is the heater and it only cost about a hundred bucks for the heater so if you picked one up from where you live it would cost about the same amount of money and it would plug into your power so I would venture to say there should be no problem If you can get the unit install it enjoy it and if you want to have a heater that uses 220 instead of 110 just order it
What are elec requirements? Why did you say perfect 12 times about the drain? Do you need hot and cold water supply? How do you connect drain to a slab?
It should have a dedicated 110 volt receptacle of course it doesn't need to be dedicated but they would like it to be said nothing else is using it when it's trying to heat up and maintain the hot water that you installed but it could be hooked up to a near receptacle that's hardly ever used that would be perfectly fine too I was real excited about the double 2 in drains You don't normally you only put a engine and a half drain for a bathtub this requires two 2-in drains that's eventually snake into one and if it can sneak into a 3-in that would be fantastic but usually it snakes into a 2-in that you have to make if you're taking out a bathtub in its place because it only has an inch and a half drain If you're on a slab you just simply have to remove whatever concrete's in the way of allowing you to turn it into a 2-in drain and then connect everything up like you would as if you were not on the slab Yes you want to run hot and cold because this thing could easily be converted to a shower by installing walls and a shower system so you would want to have cold water cuz nobody wants to take pure hot water showers or for that matter nobody wants to have beer hot water in that tub either because you couldn't step into it if it was hot I think the hottest you should use it is whatever hot as you can stand so if your water is hotter than you can stand when you turn on the shower and you try to turn on pure hot then it's too hot to use without cold water
Great video Jon! I am curious as to how you moved the tub to its installation location and am also curious if the tub can safely be moved on its end, in an upright position, say on a dolly?
Yeah I moved it in on a dolly There's absolutely no reason you couldn't put it in upright position to get it to a position where you are ready to install it
Do you have how to instructions on how to actually install the drain. I have pictures of the drain but so far I have to take the drain out of the hole and lay it on the acrylic next to the hole to drain the tub. It just seems wrong.
Hello Jon Hughes. I already have a walk-in tub installed, but my problem is the Hand held shower hose is split. How difficult is it to replace the shower hose? Thanks for your help.
Does anybody know what tool you need to take off the door handle of a SafeStep walk in tub? It is the 4th time I have had to replace the door handle because the plastic coating on it has peeled off . The repalce the door handle free of charge but charge to have another one put back on.
Jon I have an Ella Royal walkin tub and there is a leak where one of the air tubes is connected to the bottom of the tub. What kind of connection is it and how do I tighten it? Thanks for taking the time to prepare your video and for your advice.
Hey Brian if you really have a leak there's really no way of fixing it other than pulling it all the way out to be able to get to both sides and then you can just redo it or replace it as you see fit but if you can't do all of that then at least do a super good job with silicone whatever you think might be leaking and hopefully that will do it but if not it needs to be taken completely out and repaired because you can't take off the top ring without losing the bottom if you undid the top ring the bottom will just fall out and then you would be hosed possibly....you could just take off the top and then the bottom.... hopefully ..... would stay in place you could just replace the seal and put it back in and you're good to go but if the bottom does separate and come away so you don't have access to it anymore then you would need to remove the tub all the way to fix it and then put it back in we will hope for the best for you
@@Jonehughes Thanks Jon. The leak is from below the tub. Is it a pressure fit or is it a screw connection? The tub is not installed so I have easy access to the underside of the tub.
@@brianplazek3043 they are almost always a screw connection if this is already out like you're saying you should have this out and fixed in no time at all
To remove, twist the jet face anti-clockwise to its limit and then one last effort to twist past this point - a click can be felt or heard and the jet face can be extracted by pulling it out. Press Fit - A spring loaded ridge holds the jet face in place. To extract it, lever the jet face outwards until it pops out.
Sorry Jon but I guess I'm not explaining myself very well. On the underside of the tub there are 90 degree adaptors (black plastic) that connects the plastic hoses to the bottom of the tub. Near the ends of these adaptors there are blue rings It is at one of these blue rings that I have leakage. It looks like a compression joint but I don't want to mess with it unless I'm sure. Really appreciate your help.
How much does the drain and P-trap add to the height of the step up into the tub? Or are you not flat out saying that this has to go through the floor, making installation on a slab floor impossible?
kat lopez no it's totally possible in a slab floor it just has to be pre plumbed for it there are double 2-inch drains that end up in a P-trap that then go to a drain and if all that's done ahead of time and it all lines up perfectly and you simply make the connections it is perfectly acceptable on a slab floor just takes a little bit of work get out your jackhammer if it's an existing slab but if you haven't poured the slab yet just plumb it to fit and you'll be fine
There r 2 broken air jet parts that attach to the tub underneath. I would like to know how to get replacement parts and how to fix. I’ve left many msgs for the guy that sold me the tub but get no return call. I’m pretty handy so I think I can do myself with just a little guidance.
Hi Melissa you're not completely out of luck but you're pretty close to it your best bet is just to go generic and not name brand unless you just happen to get lucky and can find parts for your system but normally you have to MacGyver it and figure out what you have and enlarge it or reduce it to whatever you can get to work it's definitely going to be one of those things where you use all your handy Acumen and make it work as a MacGyver situation anyway something like this go to Amazon and start scrolling through Part systems and find something that's close to what you're looking for and make it work Manifold Hot Tub Spa Part 16 3/4" Outlets with Coupler Kit Video How to a.co/d/1dzJHXt
Well, crap. I’m the jerry-rig queen so, if I can figure out how to get the air jet wall thing that’s broken off of the underside of the tub without breaking the tub wall, I think I can figure it out. Wish me luck and thanks for the quick feedback. Kind regards.
When you're trying to take apart any of those systems no matter what tub it is just remember they put them on as parts and then connect the hoses to the parts with sealant so you're just talking about sealant and parts so you can take it off the same way they put it on the only difference is they have good sealant and sometimes two pieces become one and it's hard to remove so if you can retain the parts that are glued properly together and leave those parts and then just replace the parts that are broken you'll be way better off Think of it like ABS glue on ABS pipes and fittings even if they weren't perfect if you put enough ABS glue on the system they will never ever come apart it will become one the same thing applies here if you find parts that works at all then just use good sealant it'll be perfect and work perfect for you
Hi Cheryl Since you can't post pics on replies in RU-vid Text me at 541-660-7805 And I'll walk you through what you need to do Send me a pic of the faucet
Because of past comments and upon reflection I also wish I had taken more time with the actual installation but the reason I did not was because it is so simple and it was literally a piece of cake so there was nothing to show as far as I was concerned but now that I know better and people don't know as much as me and it would have helped them tremendously if I had shown step-by-step I wish I would have but let me tell you and hope it suffices it to say it is super super easy the only thing difficult at all is the drain And that is why I showed that part and it's not hard at all but it does take a little bit of brain work
It is all part of the waste and overflow assembly www.build.com/product/summary/558206?uid=156772&jmtest=gg-gbav2_156772&inv2=1&&source=gg-gba-pla_156772!c1674457819!a65373557699!dm!ng&gclid=Cj0KCQiA-qGNBhD3ARIsAO_o7ymf_vuklgA8roAnwCCN4ZYI_l4qN6Zc4mhA2cFq1665-9AEFusw6SsaAhUiEALw_wcB&gclsrc=aw.ds
Normal 110 volts But it should be dedicated to just the tub because if some other large appliance is trying to run at the same time it could overload your motor your motor does have a reset button on it in case it does get overloaded but it's a big pain in the neck to get to
Lots of these offered for cheap on various sales pages. Folks buy houses and change out the walk in tubs right away. Not sure why you wouldn't want one other than maybe you are a shower person. I suppose there may be higher risk of leaking from one of these.
I would agree with you if you are going to use that much water it would be better for two. Only option for this one is squeezing together in one seat or sitting on their lap. Not real relaxing if you ask me. My Buddy put a jacuzzi in his bedroom in some dead space, I helped him install it and he said it was perfect for just him and the wife relaxing and watching TV after working all day.
David Hazel hi David yeah it isn't any heavier than a normal tub if when you get down underneath to run the drain and it looks like it needs more support in the area you're trying to put it add some then and you're back in business but normally yes
I would be grateful to anyone who can explain the grounding wire going nowhere. I'm having no luck getting a response from manufacturer. On my tub that grounding wire (green with yellow stripe) is attached to heater metal tube like on yours, and than loosely attached to metal frame of tub near floor. But mine has another same colored wire coming from that frame attachment and it is just loose going nowhere. Warranty states all electrical on tub itself is pre-done and not to be touched or it voids warranty... But warranty also states tub must be properly grounded! There are multiple control boxes and motors etc, and some of them have unused wire connection ports. This thing is total mess and came with absolutely zero electrical guidence. My tub powered on and ran for a minute before shutting off and never starting again. GFCI and breaker box still has power...
Hi brother I am assuming you are trying to chase down the grounding wire Because the tub is not running Had it been running the whole time You may have dismissed that grounding wire as just a fluke Or as something for optional equipment that you don't have But since it's not running you think it may have something to do with the grounding wire Because you can't find anything else It's not the grounding wire That would be as simple as finding the power in the box , that presents power to the tub Using a wire nut Put in an additional grounding wire To that wire And that would solve that But it is not going to start your tub There is something else amiss Have no idea what it could be I just gave away one of those tubs for $300 I told them I couldn't figure out why the motor wouldn't start And if I did figure it out, it would cost $2,000 So they came and got it.... as is It saved them hundreds of dollars but I will never know if they actually started it It could be windings in a motor It could be a simple capacitor Or a blown diode Nobody knows that crap Your best bet is just to buy a new motor Or take that motor off and take it to a motor repair company Look underneath alternator repair They do all rewiring for alternators They can figure out what's wrong with that wiring The wounding could be short
@@Jonehughes It's brand new under warrenty, and alterations to grounding wire would void warrenty. My customer just spend $5500 so I don't want to void warranty.
Since it is still under warranty Don't look at it for another minute It's not your job to make it work Your job was simply to give it power The correct power And if you did that You leave it in the manufacturers hands If they won't do anything about it And you've already contacted them Then we're back to what I said And it's up to you Either of those two things are correct Either the manufacturer is going to come over and fix this thing on their dime Or you are going to do what I suggested There's no reason for you to be figuring out any ground wire
@@Jonehughes I hear that, unfortunately I can't wait around for company to become accountable and responsive. I need to continue with bath remodel and I can't until tub is buttoned up. And I did try ground that loose wire to frame, but it's already grounded elsewhere and did nothing. Fact is the tub ran for at least a minute without issue(with my wiring in house) so definitely a fault at tub side. I can't even access most of tub electrical now that tub is in place. It is what it is...another day in paradise?;)
we bought a house with one of these and today the switch from faucet to showerhead broke. we don’t have a manual for the tub and weren’t sure how to open the access panels. showing how to do this in your video would have been helpful.
