If they only knew what is going through our heads. All of it, the complexity of the job at hand, our safety, the safety of them standing around, the heat, the pitch, the cramping, and the wishing we would have bid it higher😅
Keep in mind the extreme Heat and other stress factors on this particular day took a toll on your mental state and affects your mind and body, and unfortunately homeowner added more unnecessary energy. You still handled it like a Boss! ❤
Bad experiences like this thankfully don’t happen often, so now you know you’re good for a while without this chaos happening again. All of us could feel your frustration knowing we’ve all been through it. What a nightmare
@@jeffschroeder9089 We know it's their yard, but they pay you to do a job and that job becomes your job site, if they are not trained tree workers and have no PPE then per your insurance then they become a liability, they cannot help and must stay out of the work zone. And you will feel much better, it sucks dealing with these types, and about breaking the home owners fence and stuff, next time get that on a video or in writing in case they change their mind later. 😊
Jeff, that intro was perfect,. I’m 14months into tree trimming/climbing for a large company, where I’m told I could work faster, like some other guys who take on more risk and break more stuff. Your perspective was helpful to hear.
I had a client like that recently that wouldn't get off my back. Was doing a storm damage prune on a large ponderosa and almost everything was hanging over their really nice deck and involved some technical rigging. It was a stressful situation on it's own but the homeowner felt the need to be outside watching everything and trying to bark orders and backseat prune everything I was doing. At a point I had to politely tell him he's just adding more stress to an already stressful situation and to just let me do my thing. You get a lot of different flavors of clients in this industry and sometimes we gotta deal with the less then enjoyable ones to get that check. Anyways stay safe up there man and appreciate your content!
You were not wrong👍, as a homeowner who has always done everything myself I can understand the wanting to help and in no way defending the homeowner. I started out as a logger/cutter did a bit of groundie work for a couple of tree companies and switched into the Fire Dept. now retired I help my sons in their tree service when they need a gimpy old man getting in their way.🤣
@@jeffschroeder9089 I work with a new group of Youth Conservation Corps(18-25yrs old) for a couple of weeks every year, we had a trail mower go down their team lead asked if I needed any help with the repairs when asked if she knew anything about the mowers her answer was no. she seemed offended when I told her to go back to what she was supposed to be doing.🤪
Learning curve Jeff at least your customer relations skills have been tested to the full😂 Heat doesnt help either . My least favourite customer move is allowing you to tidy up , pack all kit away then ask for something else to be done . 😢
Man , I have sure been there.. this was a nasty , uprooted, rotten oak stem laying into a sugar maple tree on a hill real tight to a house and the lake was on the other side. I can’t remember if we put the removal on here or not. I may have put snippets of it in a video and the whole thing in another. Anywho.. One point the home owner says “Elijah I think this is going to fall/go that way” or I think this will happen or that may happen. I had 3 ropes in the uprooted stem for support. One locked off with 7/8” rope (which was overkill I know but it was all we had) , two portowraps with 5/8”. I literally said “Jon, what would you WANT me to do”? And at that point he said he knew he shouldn’t say anymore and that he had no idea because everything was truly in control. It turned out perfect. What’s ironic is whoever had the tree down just cheaper out and left the log standing far too long and it ended up rotting out completely. Everything was lowered down smoothly , we rigged out the end weight of the stem first then trimmed a couple branches back for when the stem was loosened up. It was perfect. Sometimes it’s best to leave the professionals to figure out the puzzle because it’s all just that.. a whole puzzle. We know we can do it but we can’t explain how it will go 100% because the plan changes 99% of the time once you’re in the tree. Nicely done ! It isn’t easy being cheesy, there’s easy and there’s hard ones and also annoying ones unfortunately
The heat has been brutal for so many - zaps energy so fast. You stuck it out under heavy adversity from the client and that's a true professional! I'm curious what you use to clean the sap from your equipment - has to be very time consuming. Great job Jeff!
Been there in the past with my Gardening and Landscaping business. Unfortunately those customers exist. Hope you and your wife are rested and refreshed. 🙏
My experience has been that dealing with people in general can be extremely difficult and challenging, especially considering the great varability we have in personality, temperment, world view and so on. It has also shown me that success in life and business is highly dependant upon being good at learning how to work with all the people as diffenent as we might be. I feel for you on this job, but lessons learned, after reflection, will help improve and strengthen your abilities on the people side of the tree business world. Nick, North West Farmer (Oregon)
Understand, enough said. Keep up your high level of good work and you should be headed in a very good directon. Nick, North West Farmer (Oregon)@@jeffschroeder9089
You handled that well, next we will say nope you stand over there(in the house) 😂 unless u have a hard hat on. Also we are the professionals here and have several years experience, licensed, insured and bonded. so please allow me to complete this job without any added distractions no disrespect bruh 😎
Yip well said had many older fullas used to do trees n the day wana be involved. But really dont want it! My boss just says for insurance cant have ya helping mate, there dissapointed but its safer just the crew ya have i rekon. Cheers
I commend you for keeping it real when really, you didnt have to. Ive had a few of those jobs as well since i started solo treework. Keep the best treework content on youtube coming. Great job Jeff!
Oh yeah. 😂 I was also trying to keep him from getting in the middle or in the way of danger, because I know he shouldn’t be even so close without a PPE, insurance purposes too. Trying to reassure him that Jeff’s a professional and he knows what he is doing! For really ❤
The heat will definitely get to us buddy trust me these last few weeks have been horrible on me I can tell my temper is a little bit short because I get so hot and so tired God bless you buddy great job as always stay safe
Jeff, can you comment on the end where you were discussing the work permit from the fire station? I'm a lowly east coast man and have never had to deal with that like you do in fire country. I'm just interested in the process. I really enjoyed watching you work this job despite all the sap and the chirping from the homeowner.
Nice video. I get so annoyed with homeowners that are in the way thinking they are helping and in reality they just dont know they are in the way and a liability. Nice work considering the interference.
There are paying customers, and then, ...there are pain customers. It sounds almost the same, but there is a huge difference between them! =O) Keep up the good work.
I love learning and would love to help my contractors but this is my exact fear so i never help unless they ask for it. At the start i just tell them to let me know if they need a hand or anything and tell them I'm serious and leave them to it. Have had a few take me up on it. Most don't and that's ok lol 😅
Hey Jeff, just want to say thanks for the extra effort with setting up the camera and your editing difficulties, but please don’t loop me in with the frustrating, frugal, terrified, panicked, anxiety ridden homeowner did I mention he was cheap😂
Sorry buddy. Sometimes people are weeeeeird. 👀 And dude, you are so low key... it's great and also c'mon say stuff!! Like we gotta taunt ya. lol. No worries, ur good!