My husband and I flew Frontier before the holidays; never again. We traveled to the East coast for a long weekend, Wednesday to Sunday, so we didn't need a ton of clothes. We each packed a backpack and measured them after packing to ensure they met the dimensions given on Frontier's website, which they both did. On the way there, we had zero issues on the first flight, but then came the connecting flight. While waiting in line to board, we were told that if we weure pulled aside, our personal item had to be put in the sizer and could not be pushed in, we figured there was nothing to worry about since both of our bags came in under the dimensions they gave us. As we were boarding, I was pulled to the side to size mine, while my husband was told to go through. Dumb old me put the book I was reading during the layover in my bag's front pocket instead of the main bag where it previously had been; when I went to size it, I was forbidden from taking the book out and my bag did not slide in, so I was told that I had to get in the ever growing line of people forced to pay for a carry-on. I told them it was just the book that I meant to read on the plane, they said it didn't matter and to get in line. I did and while there, I paid for the carry-on on the website. By the time I got to the counter, I showed them the updated itinerary, and they angrily printed me new boarding passes. The agent even tried to scold me for not waiting until she got to me and when I asked her why would I wait instead of speed up the process by paying online, she muttered something under her breath and sent me on my way. I then overheard some of the other passengers who were in line in front of me talking about how they had to pay $99 with the gate agent; I only paid $60 on the site. Also, I found out after the trip, that the gate agents make a $10 commission for each bag that they add the $99 fee to which explained the angry agents attitude when I showed her that I had already paid.
Yeah, I was wondering why my bag fit on the first leg but not on the 2nd leg of the frontier journey. Incentives to lie. I didn't pay for my bag THAT FIT INTO THE SIZER but they made weaker or nicer or younger people pay. They prey on the weak. Disgusting and abhorrent behavior.
@@toxichammertoe8696 yes record in detail all. Bring a soft tape, measuring tape. Use it and record. Why not, it's a company trying to rob you when complying. Fuck that.
I’ve flown on Pan Am, TWA, National, Eastern - you get the picture! Yes, I’m THAT old. I recently flew Frontier, and everything was fine. I carefully read through their rules, regulations, and options. It seemed most cost effective, and less stressful, to simply purchase one of the inclusive packages. And I wasn’t charged a penny more than I originally paid.
Yeah I totally get that. I think part of the issue here was the mad dash for people to get tickets due to mass cancelations (MCO ceased operations at 3pm) so I think many people either booked or rebooked on frontier without really understanding what they were getting into. I also never use OTAs for booking, but I think places like Expedia sometimes do a poor job of explaining what you are getting with a LCC.
See, people fly frontier because they are poor. They pick the worst flights and they sleep on the airport floors during connections because they are poor. They don't buy packages because they don't have the money. But, frontier hates these customers, so they makes them pay some other way: like for the bag that fits into the sizer. I know, they tried it with me on Tuesday this week. Flight 520 from Denver to Philly. We, the poor, do not go on the 435 am connecting flight because we have money. Frontier robs the poor people at the gate by making them pay for the bags that fit into the sizer. That's not okay.
The gate agents are extra vigilant, they will make you measure your bag if it looks big. I've been flying Frontier for a couple of years, I own an UNDERSEAT PRO suitcase, it was designed to fit both Spirit and Frontier's personal item size. They make me measure it every time I fly, it fits perfectly in the sizer!
Also fun fact: Denver7 News has reported that the Frontier agents get commission on bag fees, Frontier also provided a statement to the news backing that up
That if you choose the option not to self tag. If you choose to go all the way to the gate, instead of going to the ticket counter it's even more money. Places like Frontier and Allegiant can be a good place to fly if you know how to pack your items. Don't come with huge heavy suitcases and not want to self tag thein complain about prices and who getting commissions. I fly with a 🎒 that fit with there rules not extra cost no commissions out my pocket. Be smart.
I’m a disabled senior didn’t realize I had a 4 1/2 hour layover so in pain I go to their customer service and ask if she could please look up another airline somebody I don’t mind Pain I need to fly out sooner she tells me only United and 20 minutes before so you’re stuck with us. Yes, if you don’t like it, go to the kiosk and check upon looking at the kiosk, I see that there’s four airlines and six flights going out between when I was to fly so I went back and asked the young lady why she chose to lie to me. She told me to get out. if I didn’t like it, I could go to the kiosk and check myself. It’s not her job. I reminded her not only am I a senior, but I’m a disabled senior, and the first time I was saying I was in so much pain that she asked me if she could call the paramedics I said no my medication is in my bag I just want to get home please when she told me to get out and go to the kiosk and check myself it’s not her job I asked her not to talk to me like that please my grandkids don’t talk to me like that my kids don’t talk to me like that that’s rude and disrespectful. She said if I don’t like it fly another airlines. Oh, wait a minute it’s a matter fact you’re not lying or airlines what’s your last name you’re not flying out I said excuse me no you can’t do that I paid for my ticket back in February. This is April she said I don’t care you’re not flying out on our airlines go find another airlines I walked out and there’s a mocking out she’s yelling at me to give her my last name under my breath, I told her she can kiss my ass. Yes, I did say that, but she’s telling me she’s not going to allow me to fly so I walked over to the gate told the other person what happened? She apologizes and gives me another boarding pass I said are you sure I wanna get home I’m in pain I just wanna go home. She said not a problem 4 1/2 hours pass. I’m crying. thinking I’m going to get home as I am boarding she pulls me off the airlines and says go see my manager you can’t board. I go over to the manager and she says I told you give me your last name but you didn’t think you would so I’m going to show you how much authority I have. I started crying and said please please I’m sorry whatever I did. I’m sorry I will drop to my knees and apologize to all these people as passengers are telling her to please let me on the plane she says no I’m going to show you how much authority I have your baggage is going and you are not go find you another airlines as I then went to their customer service. The guy says what let me go talk to the manager he took over 25 minutes he comes back and says up she said you can’t fly but for the inconvenience I’ll rebook you and not charge you. I started crying and said you realize I have a doctors appointment at eight in the morning I’m a disabled senior in my medication is in my bag on your plane I said well there’s nothing I can do our next flight out is Wednesday remind you that’s two days from the day I’m flying in the air at the airport I start really crying so what I need to get my bag and my medication he said well that’s the best I can do who the hell treats, disabled seniors like this who does this. United praise God hallelujah was the only one flying out. I didn’t have to wait another two hours. They cut my ticket in half. They felt so bad for me. Bottom line don’t ever go frontier they’re canceling a lot of their flights. Maybe they’re going under treating people like this would make people not fly. This was my first and my absolute last experience with frontier icy. They are GOD AWFUL l!!!! Do not fly this airlines do not for the extra couple bucks. You can have a much more comfortable seat and outstanding Customer Service if I could give United is a -10 I would.
I will say this based on my personal experience. If you are a student, business person, someone just visiting a location with minimal clothing, great. However, if you are vacationing, forget it. By the time you are done their overpriced fees; you might as well travel via regular carrier e.g. JetBlue; United; or Delta
Agree. Saw it myself on April 4th. Flight 520 from Denver to Philly. They made my girls cry and they made some other man cry . Our bags fit into the sizer but not to the Frontier lady. They fit on 3 previous frontier flights, this was the last leg of our frontier journey, but now the bags no longer fit to this monster lady's trained eye. She abused people plain and simple. For money. I refused to bend to her, to accept her lie and they eventually let us in. However, they made other people pay even though their bags fit into the sizer too.
I fly Spirit and Frontier ALOT. Spirit is easy going as long as your bag LOOKS like it'll fit the personal item sizer. Frontier does not allow you to push the bag in, they really are out to get customers. Also Spirits newer seats are marginally better thanks to the slightly larger table and better angle.
When I flew Frontier in October I was told several times before I finished buying my ticket that now was the time to buy my carryon & checked bag...otherwise the price would go up. Perhaps because I was planning to fly with just a personal item, they kept emailing me to try to sell me that bag fee. When I got to my gate they announced several times to get passengers to purchase the bag fee on their app because it was their last chance to not pay the price at boarding. Still there was some woman who had two "personal items" (neither looked like they fit to me) who was trying to claim that she didn't know she would have to pay.
@@bun04yThere are people who try to cheat the rules and act defiant. I am all for people adhering to the rules, however, what's concerning is causing a flight to be more late just because you wanna be a bag police, or not allowing customers to push their bag into the sizer. Its one thing to force a obviously larger bag and risk it getting stuck in there. But to advise that you have to drop it in there and hope it will slide right in like the sizer is coated in oil is unnecessary. There are several instances when I use to work at the airport, where a bag is compliant with the size but the bag just needed a literal slight tap to get it to fall in fully due to the friction of the sides causing it to stop part of the way. Another issue I've seen is when customers take out their hoodie and put it on at the gate, thus allowing the personal item to fit in the sizer without a push. However the gate agents still refused to let them on unless they pay! These fees are justified as they are upfront about it. Its the enforcement tactics that seem questionable and scummy.
@@bun04y This is true actually, Denver 7 and New York Post both shared a statement from Frontier affirming that the agents are indeed making a commission on bag fees.
As you mentioned Spirit is easy going compared to frontier, some lady had a full size duffle as her personal item (was definitely larger than the dimensions) and had no issues. I personally use the under seat pro book bag which are the exact dimensions of the personal item allowed. Only time I was checked was when I flew out of LAX but they allowed me to push it down.
I once took two ladies computers in my backpack so that they could fit their bags into the container. And as I travel a lot, I’ll tell you Spirit is actually better than frontier, odd I know, but they care a LOT less about baggage. Oh, and you don’t have to pay for a carry-on. Once you’re on the plane you can put your bag in the overhead, no one knows you didn’t pay.
Agreed. I flew with them round trip earlier this year and will again in a few weeks and the only person I saw get charged was on my return trip which was a bag that was clearly not a personal sized item and was not squishy like a duffle bag. The gate agent even chuckled when I sized my bag (It was because I saw her sizing the people in front of me and didn't want them to say something like, You didn't make her size her bag) and said, "Girl you good! have a nice a flight!"
As a Milwaukee native, with family who worked for Midwest, Frontier is a company I just refuse to fly on. It looks like that's probably a good choice..
I flew Frontier back in 2009 when the flying experience was similar to jetblue. They offered different fare tiers like basic, flexible etc. The basic fare only offered getting from point A to B, carryon & beverage service while the fully refundable fare included checked luggage, pick your seat & IFE turned on.
You know what's worse? I had a cross country nonstop from Atlanta to San Francisco. The geniuses behind me pulled down their center tray table to PLAY YAHTZEE. Omg, close yr eyes and imagine what those dice on hard plastic sounded like behind someone's head. Never again will I be polite. I should have moved the seat reclined to straight throughout the game. It would have ended faster. Older...wiser.
Although I personally think it's always the customers fault for not reading what they actually bought, USD 99 is ridiculous! Ryanair charges (up to!) 69.99 EUR which I think is okay since you are regularly warned during the booking process with bright pop-ups that this penalty exists, but if Frontier doesn't do this I personally think that's very scamy, even though it technically isn't. And you also shouldn't forget that compared to Ryanair, Frontier's tickets are not that low-cost, at least in my experience.
It’s there attitude they treat people horribly, yes they have rules, but can alway talk to people nicely. That had a mother with and infant crying about a diaper bag, that she had to pay, however on there web site it stated that a infant lap child is also allowed a personal bag. That is from there own web site. She was trying to tell them this, the ground crew was treating her like crap. My husband was about to pay for her bag, when another ground crew had to come over and explain the actual policy.
Yeah but you can't even push the bag in. It has to just slide in. It's one thing to adhere to rules that are clearly stated but it's another when they're making people size their bags without allowing them to touch it once it slides in , and even during delays I have seen them make people size their bags, slowing down the boarding process.
When I flew they told me when I bought my ticket, made me click “I acknowledge I do not have a carry on bag” when checking in and had lots of signage. I personally like their idea of paying for what you use. I often fly to visit my folks just for a weekend and enjoy that I don’t have to prepay for things like a carry on with frontier. Like southwest always saying bags fly free is great marketing but if I never check a bag I don’t like to think I’m subsidizing everyone else’s bag.
I use to love Spirit and Frontier, but if I have to pay for a book bag i might as well fly another airline that includes a free carryon of the prices are similar.
I was pretty young back then but I loved Midwest and of course Frontier was so much fun and cute with the animals! They stopped service flying out of Colorado Springs and I was sad. But boy things have changed!
I just check a bag and pay if I pack heavy. Or else use a carry-on that that always fits. Most domestic flights i dont even bring on a personal item. Like the narrator said, be prepared ahead of time and enjoy the cheap air fare
"everything is designed to get you to slip up and get hit with high fees." No kidding! I was trying to buy a carry on for my return trip from Denver to Portland, and the bastards sold me a carry on for a flight I had taken to get to Denver! How is this even a thing? Why would they sell me a carry on for a flight that I had taken a week ago? I nearly missed my flight, and had to shell out 100 USD at the boarding gate for my carry on. I still haven't received a refund for the initial 70 dollars I spent on their app.
Frontier had me in tears yesterday morning. Started out this odyssey with a 10:00 non stop from Las Vegas to Cincinnati. Within days they changed my flight to 6:00 a.m. which I could not do because I had to drive three hrs to the airport. So instead of letting me go back to the 10:00, my only choice was 1:00 with a stop in Denver. The 1:00 was delayed two hrs, missed the connection, and then was told that I had to stay in the airport 24 hrs for them to get me and my grandchild on their next flight to Cincinnati at 6:00 a.m. I paid to get a Delta flight out at midnight. I might get some of the Frontier tickets refunded, I still don’t know. The line was so long at the ticket counter (two agents to handle 55 people in line) that I couldn’t get my luggage off the delayed Frontier flight in time. Had to go home with no luggage. Had to get a few hours sleep then return to the airport to find my luggage. If you value your sanity--NEVER FLY FRONTIER!!!
After reading a few comments, the theme seems to be: why take Frontier when there are better choices? Don’t forget that Frontier serves many out-of-the-way airports that the legacies don’t bother with. In the New York City area, Frontier serves Stewart (in the Hudson Valley), and MacArthur (out on Long Island). Many customers, like me, who live in the far-flung suburbs will do anything to avoid JFK, Newark, LaGuardia. If I’m forced to use the big airports, yes, I’d prefer a legacy carrier. But Stewart is so convenient, I’m okay to deal with Frontier and Allegiant.
Dear god, I cannot stand LaGuardia. One of the worst airports in the land! Been there 2-3 times, never ever an even neutrail experience. Ugh, stick me anywhere else, even DFW, which I don't like either! At least in DFW, there are big open spaces that disperse the crowds.
@@largol33t1 LaGuardia’s terminals and parking have been completely renovated over the last few years. The old terminals were torn down, new ones opened. If you google it, there is unanimous approval that it has become a great airport! It used to be an absolute pit, as you described, but those days are past. It isn’t my preferred airport simply because I don’t live near that part of NYC. If I did, I’d be happy to use LGA now.
My favorite Frontier factoid: they do not have a 1-800 number for customer service and reservations. If you have to call them (God have mercy on your soul) it’s a local Denver number.
A couple months ago, Company Man made a video on why Spirit is hated. He should've made the video on Frontier instead of Spirit because Spirit is better than Frontier and Spirit is a disappearing brand anyways (thanks Jetblue)
We'll also see if the deal goes through. The Biden administration just filed the suit, and its unclear if they want concessions or will fight to block the whole thing.
@@Travelog I don't think Biden's admin wants to go as far as blocking the whole thing. The mergers for United, Southwest, and AA were all under the Obama administration, and to try to shut down the Jetblue merger would be inconsistent with what happened under Obama.
@@Travelog The issue is even if you don't like spirit, removing them as an option drives prices up industry wide. Even legacy carriers/southwest are going to raise prices to places like Orlando and Vegas without spirit in the game. The Frontier-Spirit merger made way more sense since we would have a true nationwide ULCC to compete with legacy airlines but jetblue is just doing it because they are incapable of growing their operation from within and they are annoyed with NK's growing presence in Florida. One of the rare times I agree with biden admin
If you can, fly allegiant air because their sizers look nothing like spirit and frontier's (allegiant's sizers look almost like some of the bigger airline sizers) and they don't make you measure your personal item, and overall allegiant is the best of the 3 big ultra low cost airlines in my opinion.
My wife and I have flown Frontier Airlines, and it was the worst experience ever! We had a round trip from Vegas to Seattle, and on their website, they said to arrive 4 hours early to check in our luggage. When we arrived at the airport, TSA told us that we're too early and made us wait at the frontier line. My wife and I waited 4 hours because the employees showed up late! After that, they gave us our boading passes, and then we went back in TSA line until the TSA officer checked my wife's boarding pass, and the employee at Frontier messed up my wife's date of birth on it! TSA made us go back to Frontier so they can correct their mistake. I was so pissed that we cut the entire line, and the frontier employee who messed up my wife's boarding pass told us to go back. Then I told him, "I'm not going back in line because people kept short cutting us all morning, so it's our turn, and second, you've messed up my wife's date of birth on her boarding pass, and TSA told us to come back to you so you can fix it!" I stood my ground until the Frontier employee fixed my wife's date of birth. When we were in Seattle flying back to Vegas, we arrived 20 minutes early and I asked the lady who works at the Frontier counter that if she could check us in early, and she said, "No!" After 20 minutes went by, my wife and I went back in line. The same woman who rejected us told her coworker, "Do you see these two, you deal with them!" When my wife and I approached the desk, I told her coworker how rude she was, and we've heard everything she's said. I just looked at the rude woman and told her, "I'll send you a Christmas card." The look on her face was priceless 🤣 I didn't care if I insulted her because I'll never see that bitch again. That was my experience with Frontier.
I would rather fly North Korean Airlines than Frontier. Frontier is simply the worst. I've never seen a successful company that is hostile towards its customers. When we took our flight from Vegas to Detroit, I swear to God that after 4 delays, moving paying customers to front row seats for weight distribution, and the 90 out of 120 or so guests that were made to pay the $99 fee, I thought there was going to be a riot on the plane.
Never flown Frontier but I flew Spirit last summer from RNO to SNA via LAS, and I’d have to say I could have flown direct to Long Beach with Southwest how I normally do. I thought it would be a nice change but I felt it was a waste of money I could have spent at Southwest. I ended up paying just as much as the Southwest ticket was costing 😂😭
I hate low cost airlines, but when I do have to fly them, I believe spirt might be a little better. First Spirt have 48 dollars for a check bag if you pay early. There is bundles that include a carry on, and the size requirement is way bigger. Even if you don't buy it online, I think it's cheaper at around 60 dollars at the gate. The check bags also have the standard weight amounts. The seats are the same, but there is options with the big front seats in the front. ( large armchair that don't recline ) Also I don't think at least in Seattle, they have a person enforcing the baggage requirements, but that might be a Seattle thing.
I’ve never really seen the point of ULCC carriers like Frontier and Spirit. Sure, there cheaper at first. Notice how I said at first. Because by the time you add everything up, the cost of fees could double or even triple your airfare. By that point you might as well go Southwest or hell even the big 3 airlines. Say for example I’m going from my home airport of Atlanta to Orlando. On March 4th, Frontier is $29. That may seem appealing but after adding seat selection ($29 a seat) Carry on bag w. Priority boarding ($74) and checked bag ($60) that the leads to $189! Not only is that ludicrous but doubly ludicrous in the fact that the base fare was $29, especially being 6x more expensive than the base fare. Southwest is only $94 one way from Atlanta to Orlando that day and that includes bags. Forget Southwest, for $129 I can just fly Delta. Just like how you mentioned in a previous video, a family of 4 going to Disney World will probably have bags and that would literally be more that Southwest or even Delta. That’s why I don’t recommend ULCC carriers. It’s also worth noting that I’m sure Ryanair doesn’t even charge $74 for a carry on bag.
ATL - MCO is a very competitive market, which means that the legacy carriers are both willing to fly that route and will price it reasonably to try and get passengers from the ULCCs. If you're flying to a secondary market, the only other options may be connecting itineraries, or (if you're lucky) a direct option that's still somehow multiple-hundreds-of-dollars more expensive. I'd also argue that most people don't need a carry-on bag, priority boarding, and a checked bag - some might be willing to get by with a small personal item, while others may only need a carry on but not a checked bag. If it's a family, maybe you have two checked bags for four people, and each person gets half of the checked bag. Yes, that won't work for everyone, but for someone on a budget they may be willing to make that tradeoff. That said, I've heard enough horror stories lately about Frontier in particular being extremely punitive, to the point where even passengers who have bags that can fit the personal sizer with a little bit of squishing are still charged because it doesn't easily fit into the sizer. Agents are also given a commission for each person they charge for an oversized personal item, which likely leads to them being overly strict about the rule.
SUPERB VIDEO I have never flown frontier and I am executive platinum with AA and mosiac with Jetblue but have two flights booked with frontier purely based on schedule (mco-puj) direct !! AA is always a 4hr layowver in MIA and on a 4 day trip its a pain We booked the ALL IN package even though we are not checking a bag (we both use LW stealth pilot carry ons) My thinking was they cant charge me for anything as ive already paid all I can !!!!!!!!!!! I know im going to hate it
This past March we flew from Denver to Miami on Frontier and then returned from Orlando back to Denver on Frontier.After paying for the carry-on bag, checked bag, and the extra legroom in row 2, I ended up spending $845 per ticket. That is the most amount of money that I have ever spent on a domestic round trip ticket. Frontier Airlines is an expensive airline.
This airline is not cheap. When adding your luggage, carry-on, seat election and snacks/drinks fees, you will pay the same as with another airline. The fees add up. On our upcoming trip to DR, we would pay $900 with AA and over $700 with Frontier with just one piece of luggage. We did not selected our seats and are not bringing carry one luggage plus we will be buying our snacks at the airport. Be aware and compare! I doubt, contact me to get you the quotes. I am a travel agent.
Or you could fly a hybrid airline for less than that price if you timed your booking properly. Hybrid airlines offer cheaper flights than legacy airlines and some of them are arguably better than legacy airlines in terms of seat comfort and customer service. Though Jetblue did away with free carry-ons on select flights, they are still an amazing airline.
I'm amazed these airlines can maintain business. Out on the west coast it's more cost effective to fly a Legacy carrier than any of the "low cost" crap. Hell Alaska out of Seattle to Vegas is CHEAPER THAN SPIRIT!!!
That’s because regional west coast is expensive on non competition routes. On competitive routes legacy carriers are trying to price out the ULCC to get them to drop routes. One of the ULCC announced a route from DC to San Jose and United was the only carrier on that route so they added in extra flights and a Boeing 777 to scare off the ULCC.
The Froniter agents in ATL don't stress all of this if youbare nice to them and your bag isn't obviously oversized. But when you have minimum wage workers working a position, how are they going to turn down the opportunity to make like $100 bonus each flight
Depends on the sizes. A duffel may or may not fit in the cary on. And the personal item will only take a very small backpack, many “standard size” backpacks will be too big. I have a backpack I bought explicitly for Ryanair, and that fits on frontier.
Former aircraft interior tech. I have not flown commercially in a while. AND I guess I won't be likely for the rest of my life. If they tried some gotcha stuff I would have just ate the ticket and got out of there. LOL SEATS THAT DO NOT RECLINE GET F'd.
Um, they dont honor the Prepay of bags, seat selection fees or, carryon bag fees. When you get to the airpot they say you didnt pay them and make you pay again. Moreover, the recent angel seems to be to limit the kiosk abilities, as in, just entering a confirmation coe, you know the 6 digit alphanumeric, Now when you walk up the kiosk can only read a barcode from your phone, one generated by the app on your phone. If you cant produce the barcode, or haven't loaded the app on your phone, you will have to pay another fee to talk to a desk clerk. Great stuff, and you thought United sucks.
To be very clear, when you buy your ticket online, they literally give you about 6 warnings about the size your bag needs to be to not have to pay. it only costs 30 bucks if you follow the rules. lots of people try to scam the system and skate through for free. I see it as karma if you show up to the gate with your bag and get stuck with a 100.00 fee. Honestly, if your ticket only costs a pittance, wouldn't you assume there would be a catch? How much was a ticket on United?
By now, anyone that hasn't checked all regulations for TSA and their airline for unpermitted items or restrictions on what you bring and how much beforehand will likely feel pain before they even get on the plane
My god, this is cruel and unusual punishment. American Airlines (which I hate!) charged only $20 more each way without the hassle and fighting. Is it really worth putting up with insane Gotcha! fees at Frontier and Spirit? I say NOOOOOOOOOOOO...
Absolutely right. I have similar experience flying an à la carte type airline in another country. The booking process gives all the choices and costs the all-inclusive fare airline offered, but in the end, the cost difference was minimal. Being nickel and dimed over picayune things is more of a hassle than it’s worth.
Imagine saving and scraping together the money to take a vacation for your family, only to be surprised at the gate by extra fees that you don’t have the money to pay. What do you do? Walk away, losing what you’ve already paid for tickets, or plan to skip a few meals on vacation so you’ll be allowed on the plane? Vacation is supposed to be a happy time. And what about someone going to visit an ill family member? These airlines that practice in trickery (thievery!) should all go out of business.
When u fly a low cost carrier you don't fly it to pay for checked bags stretch seats or any luxuries u do it to pay 65 dollars round trip and pack light with a backpack for free
Went to Frontier Airline three weeks ago, holy shit they turn 180 on everyone when I was leaving from Colorado, because most people has everything neatly piled up cloths and including me, but naw they force me to pull out half of my cloths and my souvenirs and put it on my lap for throughout the flight even worse I was assigned in the aisle seat and not just that cherry on top what you mention with that size placer what ever they call, like bruh nobody is gonna carry a size of a bag that you are demanding unless it a one day trip understandable but my trip was 4 days long and no shit I have to bring good amount cloth so I don't stink in the air while traveling 3 hours back. To be honest they should have less restrict, some are my fault for not buying additional bag but my flight was 300 dollars. I am not gonna drop another 99 dollars for a bag screw that.
The planes break down, the seats are the most uncomfortable of any airline and it takes longer than any other airline to board the plane because they are sticklers on bag and weight sizes. Don't do it. It's worth the extra money to not be late or miserable. Allegiant and Spirit are way better.
Frontier and Spirit clearly, make their baggage fee policy known, again and again. It is one thing if they hid it. But when you go online and get to the baggage session, they make it clear that you WILL have to pay more, if you have a carry on or checked bag, that cannot fit under the seat. Fly Southwest, if you want the first two bags free. Geez.
The problem is not their rules. They are clear. The problem is the abuse at the gate. Your bag may for into the sizer and they will still make you pay. They'll say that it doesn't fit and if you argue they say that they have the right to kick you off the flight. So, you pay for your bag that fits into the sizer. I consider that abusive behavior by the airline employees or agents. That's not ok. I flew frontier many times in the last 5 years and it was ok before. Now, there are a lot of crying people at the gate.
@@andrewk8857 last time I flew frontier they had me stick my personal item in one of those sizers. Maybe they were hoping it was too tight but it's lit in their fine even though it did touch the sides I was not charged.
@@TheLifetraveler1 well we were okay on three out of four frontier flights with the same bags. On the very last leg the bags didn't fit all of a sudden. We flew frontier for many years but just now it got to the point of abuse. I feel if I keep quiet, the abuse will go on. If more people speak out, something might change.
I read the fine print, comply and pay little for fares. BUT, I do know if the cancel or change your flight your screwed. Kinda weird air travel has become a grumpy session of risk taking. As of mid May 2023, American Airlines ranked worse than Frontier. They all sucko......( The two times I did fly Frontier from Columbus, Ohio, everything was easy peasy.....)
Hurricane Nicole? You fled Nicole? That was a cat 1, nothing more than a windy day. lmao shoulda booked an air B&B on the beach, extended your vacation, and enjoyed the storm... if you can call it that. You tourists always crack me up. Unless it's a cat 4 or 5 there's no need for alarm.
Funny that I saw another video about Frontier checking everyone’s bag with the sizer. A very obese person was checking their personal item. What a laugh. Shouldn’t they have been more concerned if that individual fits properly into their seat? Moreover, this process only increases the boarding time for everyone thereby jeopardizing an on-time departure.
Only if there was a crisis would I ever use this airline! I just hit the edit button! Not in my breathing adult life will I ever fly this airline!!!!!!!!!!!
If the average passenger knew they would spend about $30-$50 on additional fees that would not exist on, say, DL, AA, or UA, most people would pay a little extra for the better experience and comfort on those airlines. And perhaps they would end up paying even less than on ULCC.
You have to be careful because DL AA and UA have a basic ticket. That some of them don’t even allow carry ons and they all charge for checked bags. The only airline that you pay for everything before you get to the airport is SW. you need to include any fees for checked and carry on luggage and seat selection to see who is offering the best deal or even if ULCC is worth it. Because sometimes they end up costing the same or more. especially if the flight departs or ends at a major HUB for an airline.
Seriously, why does anyone fly them, after all there brain damaging fees they are the same $ as SW, UA, DL, AA??????????????????????????????????????. And to add to it, the customer service is wretched
I hate domestic airlines. They make flying like driving through grid lock traffic. It’s unpleasant not relaxing. With all the profit maximization. They leave a bitter taste. I use to look forward to flying domestically for work or personal. But now I dread it and even hate it. The baggage rules are robbery. The agents don’t even work for the airlines directly. They are third party who don’t give a shit. They just want the 10 dollar commission on every bag they catch. The airplane bathroom toilet is more comfortable than the actual plane seats. The the aluminum bleachers at a high school are more comfortable than the airline seats. And worst of all you can be on a 8 hour flight and no free food. No internet. And no comfort…. I have no problems with international though. They at least have a better service.
