Way2Go Card Fraud 

They’re the worst. You wait on the phone for 15 minutes to get a rep. Then they make you wait for snail mail. Then you snail mail back. Then they deny you anyway. I never had an issue until I called customer support. Then magically my card had fraud charges. I think a customer rep is stealing card info.

A class action lawsuit should be filedi have the same problems.

To anyone that is trying to get in contact to customer service with the way2go card I figured it out when you dial the number and they ask you to put in your last four numbers of your card then it asks you for your PIN number let the voice automated system go through without pressing any thing two times after the second time it will link you to a customer service rep you can take me later don't forget don't press anything when it's going through the prompt just let it play out twice

I'm not getting false charges, but my password keeps being rejected to login to the website, even after I have reset it. And just now, a TOTALLY bizarre thing happened. I decided to just call the number on the back of the card, to hear my balance. Well, I dialed it and listened, and before there was even one ring, I heard what sounded like a recording of static (not actual cellular interference of any kind), and a female voice saying, "I'm sorry, can you hear me okay?" --Now that is a very common robo call scam tactic; asking if you can hear the "person" gets you to say "yes", then they have a recording of you saying yes, and use it to commit fraud against you, like you approved of charges or whatever. So I immediately hung up. And then I called again and it worked just fine, the normal lady voice recording, and she gave my balance and recent purchase amounts. What I don't get is that first one. Mind you, this was not a call TO me, but to the Go Program. I even checked the Recents on my phone, and I definitely dialed the right number, same as the second time. I don't suppose the video creator or anyone else will see this soon, so I don't know if posting here is going to get me any answers. But if anyone's keeping track, something very weird is going on with Go Program.

Hello, this WAY2GO company is just as bad as the overseas people what hacked into my account. I only use the monies on this card when my daughter needs something for my grandsons - i had the previous co for years w/o issue. This card had monthly charges deducted every month under a different business for the same amount but yet they refused my claim. The last debit was done Sept 21 and I called Oct 2…..but yet they said I didn’t call within a 60 day time period so my claim was denied. How is that legal? Mr Judson I called and left a message for you in hopes that you can assist me or point me in the right direction.

I can't get into my way 2 go account someone access it

My account balance is supposed to be almost $2000 and it says I haven't made any purchases ever but somehow I only have $38 available. The app literally has an account of almost $2000 in deposits but I have $40 available????

I can’t even figure out how to talk to a real person at Way2go I call number and get stuck with a robot every dam time please can someone help :(

I have money on my card but everytime I go try to take money off it keeps saying that I went over the daily amount when I have not got any money off this card can't get in contact with customer service the number that they say call only have the robot talking to you never can get in contact with customer service do anybody have any answer to this I need to get my money off things are tough out here

They have made access to the fund's in my account impossible for me. I have requested a new card twice an set up a new pin with child support. They have never sent me a new card. I finally went back to paper checks but the money they have kept from me for a year now still sits there unattainable to me. What can I do?

Hi are you still active on RU-vid I need your help

I need your help

Thank you 😊

Yo no puedo activar mi tarjeta way2go card.q me cambiaron por la q tenia.q puedo hacer. 1:43

Does anyone have a contact number for Way2Go that you can actually speak to a person? Email?

What state are you in ?i need your help

Who do I call? They have take a ton of my child support and gave me the run around and they gave me such a hard time. Someone in another state somehow used my card minutes before I paid for dinner one night. They also decline my card when I have the money in there so they can get the fee and I have to run it again one ore two times until it is approved! I would love to know who I should call bee we cause they are not helpful at all!

CANT HEAR ANYTHING VOLUME IS UP AS HIGH AS IT CAN GO