We got called out... 

It was great visiting you guys😄 Thanks for listening! This approach will make tech a better space.

I just hope that Nothing maintains this behaviour when they get to the top and not turn out like other big brands out there.

It's amazing how Nothing is as transparent as their products

This is so cool, different and unique. It does not feel like a business-consumer kind of thing. Just feels wholesome as a community, yet maintaining the business aspect.

DMS is a great gift to the audio community!!

Very impressive, the transparency between company and customers as well as reviewers and the openness to feedback is paramount. I look forward to seeing much more

It's not just the products that are transparent, but also the people at Nothing. I absolutely love it. Can't wait to be part of Nothing's community.

Carl is so far 'The Best' / 'The Coolest' Tech CEO of all time. Watching him working so hard on RU-vid, even after all the hustle he goes through, builds a great connect with the audiences. Also his simplicity, and down to Earth attitude, makes him feel more relatable and reliable as a person. TO ME HE IS LIKE BANGCHAN(FROM STRAYKIDS) OF RU-vid TECH INDUSTRY LOTS OF LOVE TO THE MAN ❤️❤️❤️

I don't think I have ever seen this sort of interaction. Absolutely fantastic and forward thinking. One of the reasons I hope nothing succeeds.

Carl Pei is just an amazing example of how to run and company and connect with reviewers and take negative feedback in a positive way. This brand is going to make huge waves in the future. I hope the brand is not sold off to any other tech giant like what happened to OnePlus.

Can I just say, as someone who is aspiring to work in the consumer tech industry as a marketeer, it's outstanding how good your content is. Shout out to Heru (i think) who's heading it up - huge undertaking and amazing execution, seriously 👏👏

RESPECT. This guy has courage to do the right thing no matter what.

bro actually looks into feedback and works upon it and also shows and shares it with his community, carl is going to succeed a lot more

Loving Nothing's transparency on taking important feedback from the community members that represent a decent majority of users and tuning the product to meet those expectations. Full respect to you guys, keep it up and please don't stop.

Wow, did not expect to see DMS make an appearance on this channel! Love that you guys went to a serious reviewer to get feedback on the next version of the product.

Can’t believe CEO is being so open. This helps to develop the brand more effectively.

I appreciate the transparency in both their product development and the products themselves

You do hope that attention to detail and a willingness to improve based on user feedback will propel Nothing to something bigger. And Carl is definitely the kind of guy we picture doing it - of building something from nothing.

Hey guys! Many of us have been experiencing one issue, regarding the volume of speaker. The first 50% of the volume bar is practically silent, and even when I push the volume all the way to 100% the sound is not that loud. Please forward this to the concerned team. Hoping it to be fixed in the next update. An equilizer setting for speaker would be appreciated.

great video! one thing - "just can't wait to be king" was for sure at the beginning of the movie - but GREAT song

It Always excites me whenever they uploads a video!!

perfect example of 'make your enemy your best friend'

I really like this, unlike the other big brands nothing is constantly in touch with its community and creating a product that the user is comfortable with. I believe accepting flaws, mistakes & rectifying them is what sets you apart. Also, providing updates on what is going on, what has happened & why it happened projects your transparency & honesty that entices you to be a part of Nothing. I wnat to admit this that I have not yet purchased the nothing phone but I really want to because I love its OS but since I am a content creator on a budget who shoots all the footage using the phone cameras, I am waiting for the cameras to get better in the next iterations of the phone to come. Eagerly waiting !!

I moved from iPhone 11 Pro Max with AirPods Pro 2nd Gen (almost 4 years used) to Nothing Phone (2) with Nothing Ear (2). Before I purchased NE2, I used APP2 with NP2 and I loved having AirPods support that allowed me to check the battery status on both buds and case. After I purchased NE2 and compared it with APP2, I loved NE2's sound quality more than APP2 because APP2 lacks bass. But when it comes to ANC, APP2 still hold the crown. Usually, I'm using simple EQ with Balance. But, when I tried D-tune EQ from the video, I noticed the volume. I need to volume up more than the usual volume I used with Simple EQ, but worth it. It gives me what I want. Thanks, DMS for the tune and Nothing Teams for the phone and earbuds. I'm looking forward to your next product! Side note: I hope Nothing teams can fix audio issues on NP2 after launching Nothing OS 2 on NP1. I rarely use speakers except for notifications and ringtones because I use Bluetooth Audio. 😆

My indefinite worry with wireless earbud is about whether the person who's on the phone with me can hear me well and how well they can hear me in a noisy environment besides just sound quality, nevertheless it's really nice there's sound customization. Good work Team Nothing on huge improvement from your previous product!

That's what good criticism and unbiased reviews are all about. Great job

Continue this, and I'm gonna buy into the brand soon. Transparency, letting go of ego for the sake of improvement, caring about consumers, using prior knowledge and seeking new one and just showing your journey is a HUGE HUGE thing that most companies lack, and we all love to see. Really cool company, I'm digging it more and more, hope I can find a seller in Morocco!

I can definately get behind a company like this. I upgrade my phone and buds every year so will definately be checking your products out from now on.

Wow if your vision stay untouched and you keep inovating I think you guys could easly be number 1

This is the only company which listens and replys to the community and makes jokes on it I have never seen any other company do this lol

The great thing about Carl, is that still doing what he did when he was at OnePlus, listening to what people says to improve their products, I hope the Phones 3 comes with a Periscope or at least a nice telephoto lens.

This is the first time that I feel cared about every time I put ear (2)s in my ears, every time I use my Phone. I have never had this feeling before. Thanks Nothing for improving my quality of life with your products !

I love Nothing. These type of videos always feel refreshing. About to buy my first Nothing product soon

About the ear(1) I got them a couple of months after their realize and ever since I used them for a lot of hours DAILY (phone, pc ,tv, gym ) without ever have a serious problem with them ( I wish they had wireless charging and dual device connectivity ) .They have good sound quality ,battery life, connectivity range and ok noise cancelation still better than most earphones. The only small problem that I have is that sometimes when I take them out of the case only one connect with the phone and I have to put the other in and out off the case again to connect . So I can certainly say that my experience with them is very positive and that they are very well built because they have fallen many times and they are still working perfect. So i cant understand why many people give them bad reviews I understand that they can be better in so many ways but it is a very good product . After seeing that video I really want to try the 2s but the price is a problem.

Glad you guys brought os 2 to nothing phone 1 I loved it

Nothing one and only goal is to make a good product and it is clear by now keep it up guys

I got a pair of Ear 2 black and I love them. I really like the look and the sounds quality. My only complaint is the system sounds. The sounds they make when they connect or disconnect from a device. They tend to be louder than the media I'm playing and hurt my ears. I also really don't like the woman's breath sounds when putting them in transparency mode. I've never liked that kind of ASMR and it's horrible to hear. I just wish there was an option in the app to disable those sounds.

Man I was on thr fence about upgrading to the nothing phone with some new ear buds. The approach the CEO is taking is exaxtly what i want to support in a company. It's similar to how manufacturers reach out to Gamers Nexus for feedback. More companies need to do this so we get what we want as a community and companies know what to make.

I had zero interest in the Nothing brand from the start but the more I keep watching what you guys do, the more I'm intrigued. Love the approach, in your trailers, product launches, post-launch content, culture, everything.

Nothing is about to start 😂

Seeing Nothing products really improve overtime and the CEO taking part in the community is really nice. 👀

this is so unique and different. I believe more than the aesthetics, its the community which makes a huge difference between nothing and other brands. they have been transparent since day 1! they're truly compare yourself to yourself and keep on imoroving.

This is very nice to see, accepting criticism and getting better based on it. You just got a little + in my eyes that may lead to purchase some of you stuff in the future (please get into flagship class of phones)

4:29 bro is not even pretending like he cares 😂

This is amazing! I respect and will support this company!

I had bought both color options of the Nothing Ear(1)s - was happy with the sound quality and features - but horribly disappointed with the build quality. Both ear(1)s had at least one ear bud that separated down the middle and split open within a few months. Was surprised as I did not use the ear(1)s for workouts or outside. They were exclusively used at home to watch media as i did not want to take them out and rough use them. Hope they improved the glue and build quality on the future earbuds.

Fantastic, I'm binging these videos and my confidence in this brand keeps increasing. My current phone is a OnePlus 8T, but that brand's ship sailed with Mr. Pei. My next phone will either a Pixel (8 years support?) or Nothing 3. Hopefully after that, Fairphone will have expanded and developed enough for me to commit to them.

Yo Carl my boy :D, if I could make a 6'1/6'2 phone that would be great. A lot of people would like to have a good phone of this size and not huge 6'7 phones. There are no good smartphones of this size on the market. Androids are mostly huge, and a lot of people I talk to or read comments in my country would like to have such a phone. Only apple and samsung have good smartphones of this size (I don't like asus smartphones), and google pixel drops out because of exynos. Still wondering whether to buy nothing 2. If it was 6'2 it would already be in my pocket. I don't know if he will read this but it's worth a try. two phones a year, one smaller 6'1/6'2 which would be top 3 in the world for that size and a bigger one for people who are 10 meters tall. If there are so few smartphones of smaller sizes on the market, you can get more noticed if you make a good phone of this size

Its amazing how nothing is adapting to the changes within the community, Sounds were figured out loved the concept of EQ QR code also the same goes for the new composer on nothing os 2 . I would see how we can improv the Haptics and give it a hammer like feedback, can we have 2 different haptics with different frequencies.

Pure respect to the Nothing guys. I am not in need of a TWS right now but this attitude puts my mind in a place where next time I will seriously consider the Ear 2. In the meantime, I should check their Nothing Phone 2 in person...

As a happy nothing consumer, i do have to say. These last months more and more people encounter an issue with the Ear(1) as Stick(1. Because they're transparent its hard to glue the parts together without showing it so they only did the edge. Only now the glue doesn't seem to stick anymore and it looses from the plastic parts. I hope it won't happen to my Ear(2). This is no backlash at the company for calling their products terrible. I really enjoy my phone(2). Its just something more and more people are experiencing lately.

Well. plenty of room for improvement with EAR 2 Weak-ish bass (pek pek pek sounding), generic tuning. Pretty much you can get it with any typical "audiophile" IEM. Still great design tho 10/10. One of my main reason for sticking with Apple is their AirPods pro. If Nothing can compete directly in that segment, I'm happy to switch over.

imported your EQ, love trying the advanced EQ but did not know where to start. Would love others view to see how it goes. Keep it up!!

Refreshing take on how to run a company. Keep these roots they will ultimately take you where you want to be. 👏

Can u guys do 6.1 inch version of ur next phone please?

Definitely planning on buying ear 2, absolutely love my ear 1.

I have been using the Nothing ear 1s for more than a year right now. Honestly its sound quality, noise cancellation is pretty good. The problem I faced recently was that the ear 1s glue came off, as in the ear piece side got detached. It happened to both my left and right side buds. You definitely have to fix the fit of the earphones as the glue attached is very delicate.

I switched to Nothing Ear (2) from Enco X (Dynaudio). I think Ear (2) has almost caught up with top tier earbuds inspite of being a new brand. The first area where Ear 2 lags behind Enco X by a really small margin is sound quality. I would like to stress that Enco X and X2 are legit class in terms of sound quality and coming close to it already means a lot. Besides , the aesthetic of Ear 2 more than makes up for that small gap. I also felt that Enco X was just a little more comfortable, comparatively. However, comfort varies from person to person because we have slightly different ear canal anatomy. Again, please note that the general consensus in reviews is that the Ear (2) is one of the most comfortable earbuds. It's not false because these are already very comfortable for me too. Then you have got personalized sound, Equalizer adjustments etc. in Ear (2) which make up for this shortcoming. Please note these earbuds have an average battery backup which quickly falls below average when you switch on dual device connectivity in Ear 2. Fully charged Ear 2 last 2 hrs in Zoom meeting with ANC and dual device connectivity switched on. Then I have to put the buds in case.

We took a reviewer who said our products are bad and "worked with him" (i.e. paid him) and now he says nice things about the products we sell.

When you have Nothing to lose, you have everything to gain. Other brands should definitely take note of this. Nothing but respect.

Dude, this is the most wholesome brand, wholesome CEO and just a wholesome company overall which actually cares about its customers and is in the game to make the best product in favour of the customer base. I highly suggest they explore the gaming sector of the mobile community.

Kudos to Nothing to invite and get feedbacks. Kudos also to DMS for wiling to follow up on his review and give honest feedback. Not sure if Nothing would have done this if they were not a start up company? Approach/ego would be completely different if it were any other earbuds company IMO. I'm interested but what does this review really say? similar to standard hearing levels but different (Nothing). I am going to check out more reviews of NOthing earbuds 2. Overall, I enjoyed this interaction and approach of NOthing to make their product better.

Hi team nothing

I Love This That's theee best thing Nothing couldve made with feedback 😁

Love this. Actually I was quite taken away with the EQ thing going on while I didn't have an ear 1/2. But taking feedback in such a way is what is missing in MAJORITY (ALL OF THEM) TECH COMPANIES.

I've been having a lot of fun with my Nothing phone 1... I'm now a big fan. Good job guys.

Best sounding earbuds I've used. So cool of Nothing to be humble like this and ask for help. I wish more companies did this.

nothing

Interesting approach, listening to your users is welcome and should be a new trend 👍

Very humble company and nice collab 🎉 nice to see DMS on the channel.

Was ist das Bruder?

@harvey?

This is how companies should work, take criticism, and improve!

I don't know if this another type of marketing or not but the honesty in nothing company is wholesome, feels like I'm rooting for you guys I hope nothing phone 3 have similar design like xperia mark with physical shutter button and pro mode

where is the update for phone 1 ?

This is great, glad to see DMS and Nothing collaborating!

I'm absolutely in love with this company, brand and CEO. Only thing we need is nothing mini phone.

Very cool. Really are making an effort!

My god, the D-tune preset is actually fire!

That's an awesome video, I'm glad you got to take some feedback from the audiophile community ! You will remember that Humility and willingness to take corrections over your mistakes is what build peoples trust. It pays way more than any marketing fluff that try to create artificial hype or plays on peoples stupidity. For your decision to reach out I'll give you double thumbs up. When brands treat their customers like a dear friend they get to build the asset of Honorable Reputation (something scummy peoples will never achieve). It's OK to make mistakes when designing stuff but by all means avoid doing it on purpose other wise you will be wasting time and resources. Ruining a good design is so easy in audio specially where variation in tuning or fit can brake a product.

First I thought he meant the song "Reflections of Mufasa" which I really like Nice video and interaction with your community! I'm still satisfied with the Phone 1, small things aside

Great idea and excellent execution of this video. Takes humility as well.

Nice way to deal with feedback. Awesome really. Well done Nothing. I just decided against your phone, if you bring out the three with a slightly more versatile camera and an 'old person' version of the glyph thingy I might hop on.

Really love your products and your approach with your customer and market, your plan to create a Nothing ecosystem and, of course, this channel is amazing :) BUT (don't worry!! it's an easy question 😋) do you guys have planned or you have in mind an update strategy for the Ear 2? I really would like to buy this product but I would like to know if in your roadmap there is an update that can increase the battery life. Thank you so much in advance

Now this is a really good approach on handling criticism by reviewers. Instead of just blindly defending their product, they instead took those criticisms and see how it can be improved. Good job!

How could you stop the video there? WE WANT PART TWO.

I was going to buy nothing ear 1 and was searching on youtube about the sound quality of the buds and then I stumbled upon DMS channel and his video on the Ear 1. Honestly, I bought one plus buds pro after watching the review and I am so glad that NOTHING company actually cares about their product and not just want to sell another gimmick to their customers. These are the things which make customers loyal to the brand

Love the transparency with this video

I didn't know a lot about nothing until 2 days ago when i was looking at which phone to get at the website i usually buy my phone's. But after seeing the phone 2 i was very interested and now after seeing these video's i can see myself getting these phones as my 2nd phone for a long time. I love how you are dealing with feedback and are for innovation unlike Apple. It would be great if you could implement a screen without a punch hole. I know many people who don't mind them but it's still an obstruction to the viewing experience.

I liked the EQ share option. It's amazing. I love tuning EQ and I do go for the best sound quality not the product... costly things aren't always good.

Nothing please stay like this earthed man ... too good

Good feedback : bring swipe for volume control...!!

He's still a kid too. Love it.

Lets wait and see if they keep this up

This guy (Carl) is outstanding, he's a visionary. Good job!

Much respect to Carl and his team! Instead of ignoring users opinions, they turned it into constructive feedback! Kudos!

I love the fact that you are listening to constructive criticism and using it to your advantage.

That is not when simba sings "I just can't wait to be king!" What are talking about? Also mad respect for listening to feedback in order to improve your products.

My ear1's got stolen.. miss them much .. loved the design and color .sound was good for me .. Perhaps these are worth it..

Love this about Nothing, Got Phone 1 and Ear 2 and i'm super impressed so far!