Wedding Photography: How to deal with difficult Couples

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The scariest thing about wedding photography is dealing with difficult couples. What if I told you there were a couple of things you could do to insure your success in wedding photography and not have to deal with angry couples. Let's talk through it.
Meeting With Clients • Wedding Photography: 3...
Why Not to be a Wedding Photographer • 5 Reasons NOT to be a ...
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Video Index:
Intro 0:00
Tip One 0:12
Tip Two 2:08
Tip Three 2:58
Tip Four 6:17
Tip Five 8:01
Tip Six 9:51
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Опубликовано:

10 июл 2024

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Комментарии : 85

@iKeto_gal 2 года назад

I took some photography classes online and the professionals/teachers would always say in terms of wedding photography, people who shoot weddings are Wedding Experts with a camera. Yes you are a photographer but you're a wedding expert first and foremost.

@jbivphotography 2 года назад

Exactly. Weddings are a whole different beast and you can't just approach it as a photographer.

@hobbytake2845 2 года назад

Vetting the mother of the bride may be just as important. I had Mom come in twice, asked the same questions six different ways, complained about the deposit, then called back with more of the same questions again. On the third call she tried to negotiate the deposit down. Seriously. I told her that the date was now taken and no longer available. She was very upset saying that she was going to sign a contract and that she should’ve been given first right of refusal…. And no , I did not have another couple sign. I just had had enough of her!

@law32O8 2 года назад

Thanks for these tips, they work more than just wedding photography tips they are actual business advice. You are helping so many people with your videos! Thank you so much.

@lavondad5598 2 года назад

Thank you so much for this video. I had a Bridezilla years ago that made me walk away from wedding photography. I definitely see though she was wrong and had bad expectations I was WAAAYYYY too in my feels. You are so right that photographers deal with the brunt of other vendor's mistakes. For me it was a woman who received a bad tan and wanted me to just correct it in editing. She most definitely got her tan too close to the wedding and I felt like she was trying to get me to dang near change her race in photos! I responded well but then fully stepped away. Fast forward with more maturity and clarity I've jumped back into weddings and am fully transparent and up front with my amazing couples. It makes a huge difference. Also my contracts are even more solid so that helps lol!

@Schwarzegamer 2 года назад

This is very great advice! This helps a tone! I’ve been wanting to dive into weddings more as I’ve been told I’m great at customer service and have a few weddings that went really well. Only thing stopping me is the contract itself… I don’t know how to make a decent one that covers me properly… the lack of a proper one has caused me to turn down a few weddings.

@sithabelamandlawenkosiwodu6298 2 года назад

When you clap your hands when talking to the camera it trsimarises me. I think. Great info, great video. You're always so inspiring. Thanks too much!

@maud1672 2 года назад

I’m a portrait photographer, but I love how you bring the hard truth in your videos! Even tho i shot a few weddings in learn a lot from you channel! Thanks 🙏🏻

@jbivphotography 2 года назад

Thanks for watching!

@lkkvisual 2 года назад

Thanks a million for these pointers John! I'm new to photography and your videos have been quite helpful. I'm not so much into wedding photography but wouldn't mind the challenge of shooting them. Thank you again!

@jbivphotography 2 года назад

You're welcome. Also, the nice thing is most stuff crosses between wedding photography and any other style of photography where you're dealing with clients.

@davidtucker2447 2 года назад

Great presentation!! Rock on, you’re nailing it !!

@jbivphotography 2 года назад

Thanks so much! Glad you enjoyed it.

@bobo.frames5850 2 года назад

Hey John thanks for your video! Tip number 4 is my personal favorite of the whole 6 here. It's really hard sometimes to just take a step back and take a bird's eye view. The artist comes out sometimes more than he should just when it comes to the business itself! Great work you do and very good video. Have you ever considered a livestream BTS with a wedding to start! Just 100% Real as the things come! Would be very interested. Just a little thought-provoking! Best regards Champ

@justinkimphotophotography4120 2 года назад

Awesome advice as always John! 😊

@jbivphotography 2 года назад

Glad you think so!

@ntwanasphotography 2 года назад

Bro I love your personality, you’re the coolest 🫶🏼✨🔥❤️

@jbivphotography 2 года назад

I appreciate that

@JohnPaul-gh1fh Год назад

Outstanding video..! I just had a Zilla... I've shot 682 weddings to date since 1994, and have had only 5 Zillas.. and strangely, 2 this year.. I think they see pictures on Pinterest and have an unrealistic expectation of how their wedding pictures will look like... not understanding those were taken by studios who use those images as their main marketing image from hundreds or thousands of weddings .....OR those are done for Bridal Fashion Shoots, with Models posing as wedding couples.. I personally know a model who appears to have been married 50+ times.. Many of those photos for bridal fashions appear in the photographer's portfolios advertising their skills in wedding photography... but that's false advertising, because they were taken under controlled conditions, with modeles, experienced in posing, and without the stresses of the day, including alcohol, family issues, schedule times often running late, people not showing up/ late.. weather issues, etc..etc.. and then along comes the Bride to be, shopping on Pinterest for stuff for her wedding, and sees these amazing pictures..... and has the expectation that their wedding will magically be just like those... Why not, after all, we are professional photographers, right..? smh..... sigh...

@ProFocusPhotography Год назад

Have a contract - make it very detailed while being easy to understand (simple and non-ambiguous words) as sometimes we will just need to hold our ground. Whenever clients say "i thought you said..." the contract is always the reminder we point them to.. rarely happens but there will be those few 'zillas'. Good Tips John.

@bychrisjones 2 года назад

This this this, one of the things I have on my website and in my emails is that I'm a documentary style photographer, I'm going to get some fire portraits and some family shots but I'm there trying to document your day. This helps with the couple and honestly the couple helps me cause they'll take great aunt frieda who wants a picture with everyone in the venue and tell her leave the photographer alone he's doing his job lol.

@MrDrummer2127 2 года назад

Great Tips John! Appreciate The insight!

@jbivphotography 2 года назад

Glad it was helpful!

@papsny 2 года назад

Amen! We've had frustrated couples. Worst was bride, groom, mother--in-law - zillas combine! (Key was to get the bride first, groom and others will follow) Photography as a business is 80% communication/customer service and 20% the actual photo shoot. This is where a lot of new and aspiring photographers come short. They just come in and just expect to shoot, whereas the grunt work is building the trust and rapport with the client. As you mentioned, set expectations. Treat the couple to dinner, explain the process, show previous work examples, tell a funny story. Build that relationship. You will not only get a happy client but a client who will trust and refer you.

@malmcowy 2 года назад

Thanks a lot for this. Could you maybe also make a video about contracts?

@ladmanstudiosphotography 2 года назад

lol, i had to make a gif of that rainbow moment and tag you in it on Twitter. CLASSIC! Solid tips too!

@jbivphotography 2 года назад

😂😂 Trying to bring out more of my personality in the videos. Just need an editor who can keep up with my antics. lol

@ladmanstudiosphotography 2 года назад

@@jbivphotography there perfect!

@johnnozzi-photovideo6543 2 года назад

@@jbivphotography John! If you haven’t found someone I’d love to be considered for your editor 🙂I recently left my full-time job and this would be a great opportunity! As always, love the video!

@willsimpsonphoto 2 года назад

It all breaks down to communication. Having constant and open communication with couples, whether its for a wedding or for any other shoot, having that open communication will make your job SO MUCH easier! That's what I have found is the best approach!

@jbivphotography 2 года назад

It's so true. Out of all of the things you can learn no matter what type of photography you're doing, if there's no communication there will end up being problems with the session.

@willsimpsonphoto 2 года назад

@@jbivphotography 60% of the time, every time 🤣 Great videos man!

@delaramfateminejad3929 2 года назад

Love your advice🙂

@jbivphotography 2 года назад

Awesome! I'm glad it was helpful.

@MosesMind 2 года назад

thank you for making this video

@jbivphotography 2 года назад

No problem 😊

@dougmacmillan1712 2 года назад

Back years ago in the film days I met face to face with potential customers at the studio. After the initial greetings and a chance to size them up, I would ask them to confirm their wedding date. I’d then say “I know there was another customer interested in that date”. Let me check our appointment book to make sure they didn’t confirm.” I’d walk to the counter and check. If it was a potential bridezilla, I’d tell them the other couple called back and confirmed. If I was interested, I’d tell them the date was still open. This would plant a seed of urgency to close that day. Looking back I know it was somewhat passive-aggressive, but it was effective. I had very few bridezillas.

@jbivphotography 2 года назад

Thanks for sharing that story. Definitely a bit passive aggressive, and I wouldn't take that route, HOWEVER I totally understand. Sometimes the customer journey is the most important part and if that worked out for you it's not that bad. Aside from kind of picking and choosing your couples.

@tinaleggio 2 года назад

@@jbivphotography I thought it was a diplomatic way of avoiding a potential problem client. 🤷🏻‍♀️

@petersproduction1590 2 года назад

love your content :) from Nepal

@jbivphotography 2 года назад

Thank you so much 😀

@MKNYC_ 2 года назад

So much good stuff in here, but mostly just here to say 11:56 cracked me up

@jbivphotography 2 года назад

LOOL. I had a lot of fun making this video.

@umeshshrestha823 2 года назад

Also, in my area most wedding are not booked by bride and groom ,but their parents/siblings/ realtives. And it makes things lot different sometime more difficult

@JZPhotography 2 года назад

Very nice video.

@jbivphotography 2 года назад

Thank you very much!

@hame_photography 2 года назад

Best Guidance

@jbivphotography 2 года назад

Glad you enjoyed it!

@l.m.1809 2 года назад

How about a video on generating the wording of those contracts? Did you word them yourself, see a lawyer first, or something else? Thanks!

@jbivphotography 2 года назад

When it comes to contracts it's important to work with a lawyer or find a lawyer who sells contract templates. Check out TheLawTog

@christopherrasmussen8718 2 года назад

My second wedding. The bride was not bad till after. She was a friend of my wife too. I lost my shirt post production. It was never right. Over and over and over.

@jbivphotography 2 года назад

That's the worst. It's hard too because Photography/Art is subjective so no matter how good it is someone can always dislike it.

@raskivintagephotography 2 года назад

Best intro

@jbivphotography 2 года назад

👍👍

@vitoryheas61 2 года назад

Pra ficar mais perfeito só falta traduzir... Please📸❤

@JoshuaMcTackett 2 года назад

Great advice John. I had a couple unhappy once say "oh some of the photos are just not that good quality." It got my feelings up and was hard to deal with. I thought my work was somehow really bad and had to look back over it a few times just to remember objectively the work was good because it influenced my memory. In this particular case I suspect they were disappointed half the guests couldn't come because of various Covid reasons. I had to shoot tele for a lot of the reception to avoid showing swathes of empty tables. I was able to make them happy because I secretly shot hybrid and gave them a beautiful highlight reel to keep. I won't always have that ace in the hole but it helped, and I suspect this particular couple hadn't looked to my portfolio much. I also modified my contract to make quantities of photos clearly "a guide because every wedding is different." After some discussion, They angled on to this because I had addressed every other complaint. I also suspect they were trying to find a way to recoup some wedding costs.

@jbivphotography 2 года назад

Thanks for sharing. Yeah that's something that tends to happen which is what I was talking about. When the couples feels a certain way about their other vendors or the wedding day itself it usually effects how they'll view the photos. Which is unfortunate. Sounds like you dealt with it extremley well which is awesome. Having ace's up your sleeve is always a great option.

@agelesskarate 2 года назад

Short answer: Say no. Charge a good amount. You can read them before it happens.

@jbivphotography 2 года назад

Pretty much. However, too you gotta realize that even a "normal" bride or groom can become a "zilla" if expectations aren't set. Which would all be on the photographer.

@agelesskarate 2 года назад

@@jbivphotography as a photographer myself I always clear about the rules as well. So yes setting expectations is very important.

@ProFocusPhotography Год назад

That is true. Most times you know them from the first contact they make with you.. its in the voice, approach, etc... lol

@jennacarney8012 2 года назад

I’m not going to lie, I have NEVER had a bridezilla. I have however had super difficult moms of bride/groom

@jbivphotography 2 года назад

Yeah......mother of brides can be a whole nother story.

@ProFocusPhotography Год назад

@@jbivphotography right lol.. Momzilla?

@blerdish 2 года назад

Perfectly said. Love this video.

@jbivphotography 2 года назад

Glad you enjoyed it!

@thomasg.8328 Год назад

I like your content but you sweater too 😉 What brand is it?

@jbivphotography Год назад

I think that one was from J.Crew. They always have really nice sweaters.

@stephaneg Год назад

That is such an American issue. Done hundreds of weddings in Europe. NEVER had a bridezilla. Entitlement and poor education are such huge issues in America...

@jbivphotography Год назад

I’ve luckily only minimally dealt with this since I vet my couples. It helps a great deal.

@BryceKoebel 2 года назад

Honestly, this is why I only second shoot haha I'll take the pay cut to avoid EMOTIONAL DAMAGEEE

@jbivphotography 2 года назад

😂😂😂 Honestly being a second photographer is the best gig. There's always work, you can pick and choose the weekends you're free and all you have to do is take photos and be on your way.

@BryceKoebel 2 года назад

@@jbivphotography Right? especially if you are a natural "helper" type of person. It just ticks all the affirmation boxes

@ProFocusPhotography Год назад

LOL

@Tudor_Mateescu 2 года назад

😲 wow bridezilla:)) didn't know the term! very funny 🤣 good tips by the way ;)

@ChoicesHabitsAttitudeLuck 2 года назад

Client: Make me look good and sexy Me: I'm a photographer not a miracle worker😂 Results: NO BOOKINGS

@briandowns990 2 года назад

🤣😂

@jbivphotography 2 года назад

😂😂😂😂

@TheBlushingGiraffe 2 года назад

The pimple part had me SCREAMIN🤣🤣🤣🤣🤣🤣

@jbivphotography 2 года назад

😂😂

@pelephotography 2 года назад

Nobody is surfing on pc,notebook anymore. You should use mobile sites in the squarespace part. Welcome. :)

@jbivphotography 2 года назад

Actually the majority of my website views are from desktop. The cool thing is that when you build a Squarespace site it works for both Desktop and Mobile and there's nothing you have to do on your end to get that to work.

@pelephotography 2 года назад

@@jbivphotography my users are 90% from mobile. 😱 I live in europe

@ProFocusPhotography Год назад

@@pelephotography Could be dependent on your form of marketing too.. social media marketing will drive more mobile traffic by default.