WHAT?!? $3000 repair bill for a $100 part? CAR WIZARD shows the mess this '12 Range Rover HSE is in 

$2600 for evaporator replacement on 2011 F350.

And this is why a good and honest mechanic is worth his/her weight in gold.

That's an awesome way of putting it, "we don't get a paycut because we get better".

When i was a mechanic many years ago, i dreaded when a land rover came in. The first 2 made me decide i will never touch another one.

The engineers that designed this should have to perform this kind of repair. Maybe they'd come up with better designs.

Somewhere out there, there is an old man wearing a pair of John Lennon sunglasses making wild hand gestures while saying, "Endless......Money......Pit!!!!"

Gotcha beat $3,800 dollars for a $.12 O-ring on a skid steer loader. As far as flat rate if you want the guy who can do it in half the time he costs twice as much.

One of the scariest phrases in the car modding world; "While we're at it."

Your attitude toward customers is priceless. You will always always do well.

I’ve always heard that when they started the design of the range rover, they put a heater core on the table and said “Design an SUV around this”

Wizard: Do you watch RU-vid? Owner of Range Rover: What's a RU-vid? Wizard: Good.

Back when I used to listen to Car Talk on NPR, a lady called in with a leaking heater core. The way Tom and Ray described it was: "It's like this, when they built your car, they set a heater core on the production line, then built the entire car around it". That's always stuck with me!

Mr Car Wizard: You are most knowledgeable & honest car mechanic, simply the best. I wish you were my mechanic in Northern Virginia, not like a cheat who charged me $450 to change oxygen sensor which I found out in another year the car had original O2 sensor. This is almost impossible to avoid cheating car mechanics as there are so many of them out there. I can appreciate you & Magic Mike who have gone through this painful job to put this vehicle apart & assemble again to replace evaporation coil. Shame on LandRover to make these SUVs overly complicated unlike my Jeep Wrangler, made in good old USA. GOD bless America and mechanics like you are diamonds!!!

8 year old range rover. This is just the beginning 🤣

I feel sorry for the lady. She’s lucky to have found a shop like yours 👍

"You really don't want to bring the customer in to see all of this tear down" I don't know about other people, but I personally would find this cool as hell, haha.

Not even 10 years old. Welcome to Land Rover ownership! ❤️

Car Wizard: "I love delivering shockers!" Mrs. Wizard: 😐

i understand where you are coming from. I do computer service, and one of the most common things I do is Malware remediation. I generally try to get clients with severe issues to let me take the computer to the shop and let it run remediation software while I go other jobs. Sometimes the client wants me to remain on site. If I sit with my but planted in a chair running Malware scans, I charge for every minute I sit in front of that computer when I could be letting the scans run unattended and be doing other work. So our situations are certainly not identical but are analogous. Our training, our experience and our time is what make us valuable. Doing it right also counts.

When I was a tech at the Ford dealership I got soooo good at R/R heater cores on F-Series trucks Explorer's, Expedition's and Excursions I LOVED when they came in!!! But once I became a service writer I HATED selling Heater Core job's customer's just didn't understand why it was so much $$$

Im thinking of shipping my car from the UK just so that I can get the Car Wizard to service it.

Samcrac is watching & taking notes!..

This is why I love my 1977 chevy pickup. Still going strong.

I like the fact that you are taking your time to thoroughly do the job verses rushing and probably end breaking some of the delicate parts. Some technicians and even shop owners don’t consider the amount of detail that is required to do that type of repair.

I have watched a lot of of your videos in the past and as always I have come to confirm that you wizard take great pride in your work along with your employee's pride of work myself even that I live far away from your shop I would be honored to my vehicles to you .thank you for all your information.

What really sucks is when the tech that takes it apart, gets frustrated and quits before putting it back together.

An expensive repair on what? Oh a Range Rover... Ok that makes total sense!

Amazing video! Remember back in the day all the HVAC components were accessible from the engine bay (back when you could stand between the exhaust manifold and front fender). HAHAHA. I always get nervous replacing a functioning blower motor - always afraid it will fail within the first week and off comes the dashboard again. Thanks for this videos!

One of the best video so far IMHO. Interesting case, shocker, nice investigation and good end. Knowledge and entertainment in one place.

The world is a better place because of open and honest mechanics like you. Thank you Wizard!

Basically doing dental work while going up through the ass and everything in between. I really do despise modern design choices and examples like this is why.

As a person who had completely disassembled 2002 range rover i salute you for having the patience to carefully take apart interior, there are so many things to break and you just HAVE to know all the little tricks and places where to pull/push to get parts off.

Damn I'm no longer considering a ranger rover after this

Rumor has it 90% of Range Rovers are still on the road. The other 10% actually made it to their destination....

I had a 67 Land Rover 109, you could put an adjustable wrench on every nut. my how things change

Fantastic explanation to the Lay Person to see what’s really entailed....Great Job!

Good job at letting the world understand what the work actually takes to be done correctly!👍🏾🦾🤔

Hoovie looking at the leaking die: ITS GREEN!

Criminal that they make these things so hard to get to.

This is what centuries of car engineering had lead to 😂✌🏼😭

great to watch...I had a 1999 Jeep Grand Cherokee and had the AC evaporator replaced under warranty at the dealership and walked into the shop just to check on progress and found the dash remove and parts everywhere! Then the tech showed me his $100,000 computer that shows him how to do the job right with no short cuts. Was very happy with repair. Thank you for you videos!!

The irony is if Range Rover had made it a $200 part you never would needed to have replaced it...

As a semi retired mechanic who now only helps out a couple of days a week at my old place, we stopped doing Range Rovers and Discovery's ten or twelve years ago , as you have found it is a nightmare to get to components, along the way parts break snap off, and underneath simply seized solid ! air suspension pumps involve new pipes connections valves and air tanks. They simple turn to a ball of rust and crumble. Suspension bolts seize onto bushes and then you are told there is three days waiting time to get them after spending three hours cutting them off. What I learnt at BMW was that the people who buy these type of vehicles only keep them for 18 months then trade them for the newer model or a competitors similar vehicle. They have that sort of disposable income.They don't have to be reliable because they will always get a similar or upgraded loan car when theirs goes in for repair. The second and third owners start getting the big bills along with eyewatering depreciation and say " But its a Range Rover, it can go anywhere" yes , and it costs an arm and a leg to get there.! Try changing the the turbos on a 3.0 V6 TDI thats lived in a salty enviroment..........keep up the good work , I will watch your endevours from a comfortable armchair and think of simpler times.

Ahhh British automotive engineering. Keeping mechanics’ kids in college for decades!

I wish we had a mechanic like the car wizard in my area. Great job fixing this vehicle.

$100 part in a $3000 location.

In 2002 I had a customer bring in a 1998 dodge neon for a heater core, quoted him a price and he laughed at me and left. He came back 2 hours later and said he went to the dealer and it was almost double, I got the job. He came in the next day and looked in his car and said the manufacturers are building cars in modules and not think the repair.

Truly awesome patience! Great video. I've been a do it yourself guy 35 years and worked in many shops. I really hope my 12 supercharged with 74k doesn't lose that part. Just did a steering rack and wheel bearings. Getting ready to do my supercharger coupling and water pump whileim in there. Dealer said my chain is fine. My guages just developed a white line of pixels straight up across the little fuel pump symbol. Suppose I will have to replace the cluster. Otherwise she's a creampuff.

Just subscribed Wizard. I’ve watched you on Hoovie’s garage for years but never subscribed until now. I appreciate your honest explanation of the cost of “labor hours”. Educational..thank-you!

There is a story here in Italy that sounds like this: "So my engine wasn't working well, and I brought the car to a humble mech. He listened the engine, took out a hammer, used it on a specific part and the engine was running well from that point onward. Then he asked me to pay 250$ for that. And I was 'What??? 250$ for a hammer hit?? You crazy???'. And the mech replied: 'It's not for the hammer hit, it's for my knowledge about where and how to hit in order to fix your problem' ". This is similar.

Pro tip: Never ever buy a Range Rover

Dam broski😬a lot of work and remembering where all the screws go back😂...Thank u Mr Wizard for all ur videos that u show in detail on jobs like these.well appreciated brother and I'm always tuning in.👍🏽

I’m not sorry for the owner, everybody knows how much costs maintenance owning a Land Rover - Range Rover!

This is as close to a diss track I've ever seen from wizard

As my coworker says when he sees a Range Rover on the road... "Hey, Look! Another Range Rover fell off its tow truck."

Wizard your the best!! It makes me super glad i own and drive old Toyota 1985 Celica Supra and my 1969 RT43 Corona 1900 deluxe , In the old days deluxe features were a heater and AM radio, No AC, no power steering or brakes, and NO problems.

That's an awesome story! Wow! Crazy! I have a 1997 Range Rover and at the time the cost was estimated to be $1600 to remove the dash to replace the heater core. Suffice it to say, it hasn't been done yet, lol!

"This is a very good customer". Any customer with a Range Rover is a very good customer.

When I worked as a auto tech at a GM dealership, we hardly ever changed evaporator cores unless it was a warranty repair due to the high labor cost. Most customers finding out how much it was going to cost decided they really didn't need a.c. all that much. Lol

Beginning to really this this guy. He really does know his stuff. Theres very few mechanics that would dream of taking on a job like that. That's why I've got a yaris as a runaround. As much as I love range rovers. They're horrendous to work on. You must have balls of steel. I work on mainly vans but watching this is a slap in the face for me as I'm not even close to this skill level. Its such a skilled job and every job is so different now. Credit to you guys

Yikes! Glad you and Mike ( & Jr. Mint too) do standup work and don't leave your customers in a bad spot like this. Great video! Our 2011 X5 has a small leak refrigerant somewhere, not looking forward to when it becomes big enough to have to do something about it.

Samcrac: If you repair a Range Rover it will just break again.. Car Wizard: Hold my beard..

Proud to say that my home town assembles these magestic vehicles, my dad stopped buying them when l322 came out. They have a Kia now..

Great video Wizard. Do a proper job, taking care and keep the customer informed and happy, they will come back to you again and likely be happy to keep spending big $$$ with you.. Customer retention is important - if you have a good reputation it means you have satisfied customers. Appreciate your customers, they're the ones paying your mortgage and business rates, and finance bills on your car/boat etc. This is also why it is important as customer to choose a garage that has suitable expertise and is capable of doing the required repairs, dont just go with the guy down the road who does it cheap and works out of his garage.

Hi car Whisard. I'm a fan of your channel. I like your videos because you go into detail about how it is to be a mechanic, fixing the car and inspecting. Very entertaining stuff. Keep up the nice work! Can you please make a video about advises how can someone get into the automotive field. Going to school, apprentice ship. Etc. How did you get into the field. I'm currently an accountant . I did go to school for a mechanic course but once I graduated didn't do much with it. I worked on tires shops. I worked in a mechanic shop once but ended up just rotating tires , organizing tools , I didn't have a mentor to teach me. i wasn't doing a lot of money also so I got discouraged. Then I went back to finish my degree in accounting and now thank God I'm working in that field. But I think about what if I had continued in the automotive industry. What did I do wrong in the field that just didn't work out for me. Thank you.

Hats off to Mike for not breaking anything. I can hear plastic snapping just thinking about trying this job myself.

This video makes me appreciate my Honda even more don't have to remove the dash just the glove box that's it ez

Nice 1985 Firebird in the background! I'd love to see more of that. :)

You are a brave man. Many shops refuse to work on these vehicles.

At 10:30 “Is magic mike making bread” I thought mrs wizard was talking about money not actual loafs

Note to self: don't buy a Range Rover

Good point there wizard: "we don't take pay cut for getting good at our jobs."

I had to have the evaporator core replaced in my Ram 2500. The owner of the shop took a picture of the dash sitting on the front seats. It made my heart skip at least a couple beats. They did a great job though, truck is perfect and blowing cold!

I just love the Wizard...And I'm a man! This has become the greatest car mechanics channel without question for me.

5 stars for Magic Mike!

The Car Wizard is building a wonderful cast. Sheer genius to just hear Mrs Wizard but give her a unicorn sighting rate. Hoovie has walkons. Magic Mike is the humble gifted genius. It's like the team on 'House'.

You know, if you quoted me 3k for a 0.1k I'd be pretty skeptical too. I'm glad that there's someone like you who's patient enough to tell us why.

Unfortunately that's the classic problem with designers using cad software to fit everything in a specific area but not paying any attention to how these items are removed for maintenance. A couple of weeks in the shop to see how the real world works would go somewhere to fixing this problem. And they call this progress!

I'm surprised the evap core was only $ 100.00.

Thank you for the tip about diaging an evaporator core! I'm going to watch every video for more tips like that!

You're a good mechanic who also gets great customers.

I'm glad good mechanic like the Car wizard still exist. I really appreciate his honesty.

I freaking love this guy man. Such a genius and old school common sense.

I had something similar a few years ago. I had a Citroen Berlingo Van (not an estate car). This had a manual gearbox and a small spring broke. It had to go to a specialist gearbox shop to be fixed. The part cost just over £2, the bill came to £800.

I can’t get over the knowledge and skill involved in this.

Lest people think this is only a Range Rover thing, I have the service manual for my loaded 2004 Chrysler Pacifica. Getting at the evaporator requires very nearly as much work as this vehicle. If mine ever goes out, either I need to talk myself into doing all that work by my lonesome or replace the car. It's not worth a $3k adventure in Dashboard City at this point in its life.

Great video Wizard!

I love the banter between you and your wife while filming lol

I really like this channel. When it comes to honesty from your mechanic, that is invaluable!

I'm literally in the middle of doing this for my heater core on my BMW e28. As a DIYer, it's been 2 months since I started and I'm still not done since I work full time.

The fun starts after everything is put back together... Recalibrating and relearning all the actuator doors and head unit...

excellent job wizard, thats for sharing.

Its a pain in the rear doing heater cores or evap. wizard is right, my heater core went out, i changed it, then 6 months later my evap core wentout, had to tear the dash apart again. i should have replaced both at the same time.

Wizard: "There is a shocker!" me: "Nothing shocks me" Wizard: "This job has already been done!" me: :O

Great opportunity to detail the interior!

That job is pure insanity!! Great job Mike!

I gutted the interior of my wife's car and she didn't think she'd ever drive it again. Seats, plastic trim, carpet, shifter, radio, driver's airbag, etc, all trying to find a shorted wire for the marker lights. It turned out it was in front of the rear bumper, the metal bumper was rusted and she had gotten bumped at a stop light (no visible damaged) and it bent the bumper into the wire which eventually (about 2 months later) rubbed through and blew the fuse. I didn't even realize it had lights in the bumper, I thought they were reflectors.

As ever......you are the most honest straight talking shop owner I’ve seen.....👍💪🇮🇲

Well I did this job on my 2007 Prius myself and after I removed the Evaporator box, I went inside for lunch and let me tell you, when I came back I was literally scared after looking at the interior. It wasn't as bad the rangerover though but still it was a bunch of wires and the steering column out in the open. Anyways I finally managed to get myself together and finished the job just for cold air in the cabin which BTW was worth it. Saved a lot of money on labor and got the new part for around $40. All worth it in the end!

At our shop, we take pictures and videos of the interior dash and components, focusing on pre-damaged trim pieces, components, etc. This is because some customers are aware of the magnitude of this job due to Customers doing their own diagnostics/Research watching youtube repair videos. We have had occasions where The customer tries to blame us for broken trim pieces or scratches that were already there before we touched the car. So in order to avoid all of that headache and problems, we take pictures and videos before just in case someone wants to pin something on us that we didn't do, and show them the evidence and continue on with our day worry-free. It's free insurance really.