@@DigiDNANetOfficial i have the free version I’m figuring out If I should upgrade to the license but I only have one phone n I don’t do transfer data or anything like that should i upgrade to the License version?
Hi guys, I'm going to transfer my data from iPhone to Samsung - will iMazing enable me to do that? I have two iPhones - one is iPhone 4 (which has a swollen battery to be removed) - will I be able to get my data from this phone? Thanks heaps! 🙂
Hey thanks for reaching out! Yes as long as the device starts up and can be paired to a computer, yes, you will be able to extract the data. If you need more guidance or help get in touch with our dedicated support team anytime: imazing.com/contact
IMazing sounds interesting, and I am trying to buy this software to transfer call logs from calling apps. I know you promote WhatsApp, but I am not sure if it works transferring and printing call logs from any other calling Apps like Viber. I appreciate it if there is anything you can tell me
Hello and thank you for your interest in iMazing, and although it does not support text extraction from other apps such as Viber or Telegram it should show the call logs for them in iMazing call history. Just get in touch with our support team anytime for more help: imazing.com/contact
Hola quiero hacerte una consulta, arrastre un vídeo en formato MP4 dese el PC al cuadro de vídeos de Imazing y me lo rechazo diciendo "vídeos es de solo lectura y no puede modificarse". El vídeo no es de lectura porque lo puedo ver. Eso quiere decir algo estoy haciendo mal y no se que es. Me puedes orientar por favor porque todavía no conozco bien el programa salo por el tutorial
Hello, probably you are not dropping the file at the correct place. Can you please see this tutorial? imazing.com/guides/how-to-easily-transfer-documents-photos-music-to-iphone-ipad
Hi there, thank you for getting in touch. The reason why the CSV files are greyed out and you're unable to select them is because you can't import contacts from CSV files with iMazing. Here is a detailed guide we have on the topic which you might find helpful: imazing.com/guides/how-to-transfer-contacts-from-a-mac-or-pc-computer-to-an-iphone-ipad-or-ipod-touch Hope this helps and please let us know if there is anything else we can help you with.
Hey as corny as this may sound : just restart your device, relaunch iMazing and try again. If this doesn't help, get in touch with our support team they will happily look into this for you! imazing.com/contact
The initial connection, allowing to pair the device with a computer - automatically enabling WiFi in the process - does require a physical connection via USB. I needs to happen only once. Please refer to: imazing.com/guides/how-to-connect-your-iphone-ipad-or-ipod-touch-to-your-mac-or-pc-computer-over-wi-fi
Depends on the app. But the feature is free so you just go ahead and try! We have this detailed guide that might help you along the way: imazing.com/guides/how-to-manage-apps-without-itunes Let us know if we can help in any other way!
Hi there! Take a look at this guide we have about connecting your device to iMazing: imazing.com/guides/connect-your-device-to-imazing If you're still having issues after that, it would be best to get in touch with our support team directly: support.imazing.com/hc/en-us/requests/new
I need help my pc running windows 7 2gb ram Pentium processor imazing running oky not a problem but not backup apps data app show insufficient space but loat of space available only app data 2.8gb available 155gb what is problem
Hi, one question: I didn‘t find any hint of the Apple ID requirement in order to work proper via cable. Do I need the Apple ID or does it work without? I want to clone my iPhone via USB cable to my Windows 11 laptop. Thanks in advance! 🙏🏻
Not sure we understand your question entirely, can you please get in touch with our tech support team about this with a bit more info: imazing.com/contact
Hi Sam, unfortunately, there's not much that you can do if the device is disabled. You could put it into DFU mode and then erase the device, but you won't be able to restore the data from it in this case. In case you want to try doing that here is a step by step guide that you can follow: imazing.com/guides/how-to-put-iphone-ipad-into-dfu-mode
Is the iMazing license(s) attached to the ios devices or the computer? Wanting to but the “3 Device License” but unsure what that means. Does it mean I can install and use iMazing on 3 computers, or 3 ios devices i.e. phones/ipad?
Hi Austin, thank you for your message. Device Licenses are associated to the iOS devices you activate them for (meaning the iPhones/iPads you want to manage with iMazing) which means that with a 3 Device License you'll be able to manage up to 3 iOS devices on any computer you wish (there's no limitation about this) We hope this helps and please let us know if we can help with anything else!
This great program helped me transfer all 2800 photos from the old iPhone 3gs. Although they told me in a specialist shop that there was no way to do that. Thanks
I tried to download the free app to test out and can never get into the app after download to do anything. I want to copy over messages from my iphone to my computer to print them out. I am using a PC. Why does it not match your video?
Hi Ann! The messages feature is not fully available in the trial version and you can only export a couple of messages. You will need a license to unlock all iMazing's capabilities without any restrictions. Once iMazing has been activated you can follow the steps from this detailed guide we have on exporting iPhone messages: imazing.com/guides/how-to-save-iphone-text-messages-sms-and-imessages-to-your-computer I hope this helps and please let us know if we can help with anything else.
@@michaelwiesel9654 You can only export your music from an iPod Classic. You should still be able to connect it and do the export with iMazing. Can you please contact our tech support team about this, they'll try to help you out: imazing.com/contact
Hi there, thank you for reaching out, and sorry to hear about this issue. Can you please restart your phone and computer and follow the steps from this guide: imazing.com/guides/connect-your-device-to-imazing If you're still having the issue afterward, it would be best if you get in touch with our tech support team: support.imazing.com/hc/en-us/requests/new Just give them more information about your setup (iOS version of your device, macOS/windows version of your computer etc). They will do their best to help you out.
Hi Afraa, thank you for getting in touch. Installing .ipa files is supported on all Macs, not just M1. Here's a detailed guide you might find useful: imazing.com/guides/how-to-manage-apps-without-itunes If you're still unable to do that after consulting the guide, it would be best if you get in touch with our tech support team about this (with more info about your setup - iOS version of your device, macOS version, iMazing version, etc): support.imazing.com/hc/en-us/requests/new
@@emmanuellmiqueletti7029 First of all, the first connection needs to be done via USB. After this, you can connect over wi-fi (as long as the device and computer are on the same network) And you'll be able to see the progress of transfers on your computer or if you opt for automatic backups - you'll receive a notification on your computer once the backup is done.
Hi there! You can consult this guide: imazing.com/guides/how-to-export-backup-and-transfer-ios-apps-data-and-settings If you're still having issues after that, it would be best to get in touch with our tech support team with more details: imazing.com/contact They normally reply within a couple of hours and will do their best to help you out!
Hey Malik we'll need a little more details in order to help out there, the best thing to do is to open a ticket with our support team here: imazing.com/contact
Yes, absolutely. None of your information is transmitted, uploaded, mirrored or saved on any server or cloud: ALL your data remains strictly local. Please refer to our security and privacy page: imazing.com/security-and-privacy
Is it working with the current 15.1 iOS to install an ipa that is no longer in the App Store but that I have currently have the ipa backed up to desktop and could pull the ipa off of an older version I have on an older iPhone running 14.4. I am Happy to buy it if I can get a confirmation that it will let me install an app that is no longer in the iTunes Store. Prior to 15 I could just drag the app IPA over the iPhone while inside of an older version of iTunes and it would install.
Hi Mike! It always depends on the app - so you just have to try and see if it works. Manage apps is actually a free feature, so you can see if it works with the free version. Hope this helps and let us know if you have any other questions we can help with!
@@DigiDNANetOfficial sadly it didn’t it gives an error code of 0xe8008029 during attempt to install IPA . Even after I purchased the three device code.
@@MikeODonnell sorry to hear that. Can you please get in touch with our tech support team about this with more info (attach a screenshot of the error message, if possible): imazing.com/contact Our support agents will do their best to help you out. And if it doesn't work, you can get a refund, of course! I hope this helps!
Hi, I can't access to any of the apps I downloaded via imazing since the new mac m1 update, do you know anyhting about it ? I also heard a couple of people complaining about the same problem.
Hi! If you're talking about the ability to run iOS apps which aren't available on the Mac App Store, that was NEVER a feature of iMazing, just an accidental byproduct.
@@DigiDNANetOfficial You guys are known on youtube for this, for helping downloading ios apps that aren't supported on mac yet, I played many of my mobile games on my mac thanks to your app and now everything s locked.
We're sorry about this, but as we said it was never an official feature of our software, just accidentally possible for a while. We never advertised it either, knowing it would not last long.. it does not depend on iMazing and we can't do anything about it if the macOS version doesn't allow it. Sorry we can't help you with this or give you a more positive answer..
@@ypckobe1757 Yeah man such a shame. I bought a m1 mac for many things including playing mobile games on a bigger screen. Welp... and I feel like game developpers don't care about adding their games on m1 macs.
Can you please give us a little bit more information so that we can understand the issue? What are you trying to drag and drop? And double taping what doesn't work?
@@flyde3912 can you please get in touch with our support team with more information: support.imazing.com/hc/en-us/requests/new Just give them more info about your setup (iOS version, macOS or Windows version, etc) and more info about what you're trying to drag and drop and to which application.
Hi there. The drivers should be automatically installed. Do you have iTunes installed? You can consult the following article: www.wikihow.com/Install-the-Standalone-Version-of-iTunes-on-Windows If this doesn't help you, please get in touch with our tech support team about this and they'll guide you through: imazing.com/contact
hello, when trying to activate imazing, ask to deactivate it on another computer, the fact is that I activated this program on this computer after reinstalling wimdows, this problem occurred before it was windows 10 and now 11
Yes, normally you have to deactivate before the reinstall. As you've already reinstalled, you can get in touch with our tech support team and they can assist you in resetting your activations. You can get in touch with them here: imazing.com/contact
Hey Philip no you can't do that in iMazing. What you can do using iMazing is to copy all your messages, and then actually delete all the chats in the WhatsApp ap itself: In the Chats tab, tap: More options > Settings > Chats > Chat history. Tap Delete all chats. Hope this helps!
How do you load a previous/archived backup file on a mac? (Say you've deleted certain messages for example, and you've performed one or more incremental backups after the deletion, how do you load a previous backup on imazing so you can have access to these deleted messages)?
Dont know if I am wording it correctly in google (cant find answer). But where can I find the files I downloaded on to iphone or is iphone just acting like a disk drive when connected to PC and can only see these files when on pc?
@@DigiDNANetOfficial yes so my screen says and I look at files within documents on imazing app and says they are there, but cannot fond them on iphone when not connected to imazing?
@@alpsnduds Do you mean the Documents app by Readdle? You've transferred some files to that app and you can't see them on the app on your iPhone? Can you please confirm that we have understood you correctly?
@@DigiDNANetOfficial do i need extra apps to view files on iphone when say im at work and not connected to a computer. I have transferred pdf, txt and photo files.
Iphone does not have directory like on pc or mac. imazing says they are there and I can activate them through imazing when connected to pc. just need to access them in my work environment from my iphone. Cheers
Hey Vivek, unless the message threads have been extracted using iMazing via a backup procedure as described in the link below, you won't be able to get them through to the iPhone's WhatsApp app. There are numerous ways to transfer data to an inPhone though - depending on the file format the WhatsApp data is stored under - and that includes a PDF export that can be stored and accessed on the iPhone, so please have a look at the guide linked below and do not hesitate to reach out to our dedicated support team. imazing.com/guides/how-to-transfer-whatsapp-from-one-iphone-to-another
Hi there, sorry to hear about this issue. Can you please try restarting your laptop and trying again. Here is a detailed "Getting Started" guide: imazing.com/guides/getting-started-with-imazing And you can also check this guide which is specifically about connecting your device: imazing.com/guides/connect-your-device-to-imazing I hope this helps but if you're still having issues, don't hesitate to contact our support team: support.imazing.com/hc/en-us/requests/new
Not sure we understand the question exactly. iMazing is software you install on your computer, not on your device. You can learn more about it from this detailed guide we have: imazing.com/guides/getting-started-with-imazing Please let us know if we can help with anything else.
@@theabsolutealpha you should be able to connect it in this case. Can you please follow the steps from this guide: imazing.com/guides/connect-your-device-to-imazing If you're still having issues after consulting the guide I would advise getting in touch with our support team at imazing.com/contact Hope this helps!
nice marketing but for iMazing cannot do basic operations without any issues like managing songs, playlists. Which I wonder how this app can have so much good review, mystery for me !
@@DigiDNANetOfficial Already in contact with a support company still in the waiting of solution they asked me to update the iOS to resolve the issues :^) which I did but nothing changed of course.
Hey there, The first time you connect iMazing, you should do it via cable. Afterwards, you'd be able to connect via wi-fi (as long as your computer and your iPhone are connected to the same network) We have the following guide which you might find helpful: imazing.com/guides/connect-your-device-to-imazing If you're still experiencing problems after, it would be best if you contact our support team directly: support.imazing.com/hc/en-us/requests/new They'll do their best to help you our and typically reply quickly. Hope this helps and let us know if there's something else we can help with.
Can you please give us a bit more information about this issue - what's the iOS version of your device and your macOS/Windows version? Just in case, here is a detailed guide which you might find helpful: imazing.com/guides/connect-your-device-to-imazing
@@rihitoplunderer8211 there seems to be a technical issue. Can you please get in touch with our support team and send them a screenshot of the error message you're getting so they can understand the issue better and help you faster: support.imazing.com/hc/en-us/requests/new
We offer both options actually. It all boils down to how many devices you use iMazing with. If you use premium features with more than 3 new devices per year, the Unlimited Devices subscription is the right choice. Otherwise, the Device License license is the better deal: use iMazing with your licensed devices on any Mac or PC, for the entire lifetime of the device. You can see both options on our store page: imazing.com/store
Hi there! It's not a free software but there are quite a few features that you can use within the trial version. We have compiled this playlist which lists some of them and you can take a look: ru-vid.com/group/PLeFQ4FXgxXGjokOXEf6JkQvXdPssB9IK6
how do you QUICKLY plug in th iphone to the mac, open whatsapp messages on the iphone, select ONE chat you want, and exctract ONLY that one QUICKLY (without needing to wait for the ENTIRE iphone to be backed up first)?? **Backing the entire iphone can take an hour to complete. I just want to quickly extract a chat in 2 minutes. Isn't this possible?
Hi there! Initial backup indeed can take longer, but the following ones are much quicker - especially if you connect your device via cable. From there on, once you have the backup, you can quickly browse the data set that you want and do so rather quickly!
@@DigiDNANetOfficial I had a previous back up couple of a couple of months ago. I connected my iPhone and it’s still told me 55 minutes to go, which is insane for just this increment. I just wanted to quickly extract a specific chat. So, as I understand, it is not possible to simply extract one specific thing from the iPhone, correct? You have to always perform a full back of the phone before you can do anything, correct? If this is so, is there a going to be an update that will allow you to do simple and quick things like what I’m asking, without needing to go through this entire and very time-consuming process of backing up the whole phone first?
@@nounix What is the backup size? As in how many GB of data do you have on your device? You can get in touch with our tech support team with more info about this: imazing.com/contact
You can take a look and follow the steps from this guide: imazing.com/guides/connect-your-device-to-imazing If you're still unable to launch iMazing and connect your device, it would be best to get in touch with our tech support team with more details regarding your setup: iOS version, macOS/Windows version, iMazing version etc: imazing.com/contact Hope this helps!
Hi Larry, You might find this user guide helpful: imazing.com/guides/how-to-delete-iphone-ipad-or-ipod-photos-from-your-mac-or-pc-computer Let us know if you have any other questions that we can help you with!
apple should acquire iMazing as an iTunes replacement.. this is what iTunes SHOULD be... thank you for making a non-shit piece of software that works :)
