WHAT DOES AUXILIARY HEAT MEAN??? 

That guy is my hero! He's so smart, easy on the eyes, and with such a calming voice I want him to read me bed time stories!

thnx for ur info. here. May be U can assist me here. My heat pump system, that has electric heat strips, has the INDOOR unit running all the time and BLOWING warm air into our house, because the control TSTAT which is in the HEAT MODE, is NOT turning on the OUT DOOR HEAT PUMP UNIT. What can I check to see, that maybe is the cause, as to why the first stage of heat, (which is ALWAYS from the OUTDOOR heat pump unit). is not functioning? And another question. Because my thermostat brings on the Aux. heat automatically, in the heat mode, (which is the 2nd stage of heat), is this normal for all thermostats? Your reply (or any other) will be appreciated. Thnx again.