What is Organizational Communication? (full version) 

Communication is organizational not because it happens with in organizations but rather because it coordinates the activities and interpretations of multiple people. Into an organized recognizable form and sustains or alters its form for subsequent collective action. To study organizational communication therefore is to study social processes that create the dominate structures of our society. I typed as I was listening so its a paraphrase...

I teach both Business and Professional Comm and Org Comm. This video makes a good distinction between them. Thanks.

I paid more attention to the animation than the actual information being given.

my english teacher asks the group to watch this video because this is the next point on the course book, and I have to say that I found it just great!!! simply and complete!! thanks

As an introvert, I thought when people talked they just made sound with their mouth and I didnt know their reason for it. Like "people are going to say what they're going to say, because they love to do that and I am going to stay silent because I love it".But recently, I found out if they are transferring thought to each other and make synchronization to work together.

Hi Matt. I am a ocomm major student in hong kong baptist university. This amazing video helps me understand what exactly my major is studying.

I didnt understand the concept because I was too busy watching graphics. These are brilliant graphics skills.

This video is really helping me study for my exam. Thank you so much!

Beautiful Presentation. Thank you so much!!!

Fantastic! very good I've been back to this theory for several months ( self- taught) and when I try to explain what it is different I usually have problems in the different sense of communication. I found it fabulous, and the illustration is a huge help. I only regret that there are no Portuguese subtitles ;) or english subtitles

CCO brilliantly presented!

Love the visuals!

Woow the actual live video of the drawing is captivating me too much lol

This was really helpful, thank you.

Around the 15:00 mark I finally understood the point he was getting at. 😥 16:00 provides a concise statement of it.

This is a valuable resource thanks for sharing.

wow... the sentences are very clear.... a hundo% clearer than my lec

Superb!

This is a great teaching asset!

Great...thanks for the feedback! Glad to hear the video was helpful.

It is such a nice video. Great work :)

Brilliant! Great job.

Thanks Neet...it was a fun project to work on

Thanks...glad you liked it

You're welcome...thanks Jan!

Thanks for this video, it is very helpful in my BA in work and organizational psychology which is soon due. Do you have any suggestions for reading material directly related to this expanded perspective of communication?

Great...glad it was helpful!

This so much complicated way to make living a lot of stuff to learn

For the meta cognitive readers out there, this is a good one.

A bit poststructuralist for my taste. A very nice presentation of the material though.

Can some one translate this video talked about in details

Drinking game: Take a shot everytime he says organization. Last person to live wins.

The biggest new thing I learned from this video is that it's quicker to fly to Europe from America closer to the North pole than directly across the Atlantic.

this video made me want to die 17 times once everyone minute

Good information.. but the animation was distracting... after 5 minutes my skull hurt. Found that the material repeated itself and didn't get to the point.

This could have been summed up in 5 minutes. Holy shit.

good video but the amount of time you say "organization" and "communication" is too much and prevented me from having a better understanding of your video

I think it's better to watch this with your eyes closed as the animation is just too distracting.

I don't know if it's just me, but as a 23-year old in mid-2020 I think that the animation is very helpful

Thanks! Please feel free to use it and share with others. We'll be showing this video at a panel at NCA this year...hope you can join us (look for "animating organizational communication" in the program). And we have another video coming out in a couple weeks...stay tuned!

I swear communication's majors keep a word counter like most people keep a step counter

I like that the visual universe in your teachings, AND THE fact that there isn't music bogging down my focus in the background. If I could rate your video I'd give it through the roof a 5 star perfect score. This is awesome, great material and work for real

The amount of times "communication" and "organization" are stated in this video is incredibly distracting. Keep that in mind for the next one!

Mindblowing video! BRAVO! Little minus: How come the voice on this video says everytime "iNNEractions" instead of "iNTEReractions" like every of my native speaking american friends?

Just get staright to the point.

The NOISE in the audio is too much. Otherwise it was a masterpiece.

en contraire to the majority of comments: LOVED the animation. VERY clever to reflect the chaos, the perfect storm that is organisations, people, processes and communications. It all ensues within organisations. The animations supported the points you made brilliantly and spoke to my creative and strategic nouse. Very much mirrored the complexities that communications navigate. Absolute A*. Made so many notes before realising there's a video download! Going to watch it again. AMAZING. Thank you in 2020 :)

very useful regarding on update and upgrade communication skill, methods, tools and procedure

Great video! You make it very easy to follow. Communication is very important and it brings everyone forward. It's critical to get the right message to the right people. But it sounds easier than it really is. Communication is also more than what is being said. Pretty often it is also what is NOT being said.

The Irony that this is from a Professor of Communication - Learn how to communicate in a more concise and quick manner. You looped in circles and didn't get to the point. Really bad explanation and leaves the audiences you're 'communicating' to confused and wondering what you are actually trying to say. Awful.. Truly awful.

Love it :) so simple and complex at the same time. Thanks for sharing!

grüße gehen raus an ibw aalen

Excellent video! Being a visual thinker, I love the combination of information and animation!

I'm a doctoral student in Human Resources Development, pursuing cognate study in OrgComm. This is an excellent resource to help distinguish the "org as container" vs. CCO approaches. Thank you!

found an active link to the transcript of the video...fair warning it reads like it was written by a student desperately trying to hit a minimum word count and getting so caught up in the tangents and analogies that he/she forgot to actually make the point.. koschmann.webstarts.com/uploads/what_is_organizational_communication.pdf I think the best point that can be inferred from this video is this: you can in fact over-analyze a topic.

i dont understand what he saying

i absolutely love the animations! the way you interpret the explanation to animations is just so brilliant and it makes the explanation more enjoyable. Keep up the good work! ps ; the author's drawings are great

I would go further. Not merely "organization as communication", but "business as communication"

Hey Matt. Great work my friend. The visuals are great.

READ THIS BEFORE YOU WATCH THE VIDEO!!! This is not the type of TedTalk animation some of us are used to, which, I think, explains why some of the animation was a little distracting. With that being said, I believe the narrator was trying to impart his belief that perception shapes reality...of an organization. An individual within an organization should take a step back and analyze why does my organization communicate this way? What bias is inherent to this form of communication? What events, actions, external influences led to this form of communication? Am I simply presenting the organization with facts and expecting them to choose my course of action based on those facts, or am I tailoring my message to the organization in such a way that they will accept my facts and my desired course of action? Do my organizational members have a more positive response when I dictate a course of action, present multiple courses of action, or simply present them with the issue and ask them to formulate a course of action on their own, presenting my opinion only after they have formulated theirs? Basically...how you communicate a "thing" might just dictate how the organization accepts that communication, especially when you consider the inherent bias and assumptions built into the current methods of communication within an organization. An example. If I think my boss only calls me into his/her office when there is an issue, then I will assume that when my boss calls me into his/her office there is a problem. The boss may not do this intentionally, but it creates a bias or preconceived belief in you that this will be a negative encounter. Maybe the boss just wants to discuss the sales figures for the last quarter, as a neutral non-punitive discussion. You, the employee, might be defensive about the discussion and less receptive to ideas/feedback/neutral discussion, even thought the boss just wanted to "talk shop" as it were. How we present ideas is just as important as the ideas themselves.

What a fantastic summary of the complexity of organizational communication. Can I get it as a poster? and how about similar videos on the holistic marketing management approach and corporate communication not to mention social scientific methods? I totally disagree with much of the negative comments. I think the visualization does a excellent job adding a deeper layer of understanding. it is, after all, a highly professional view on communication.

Enjoyed the video very much, I see the complex graphic as a great illustration of how complexe communication is and reading the various comments made me laugh out loud! Thank you!

This felt like 20 minutes of listening to absolutely nothing. Please define what you mean by Communicative Approach without just repeating "communication" and "organization" over and over again.

Watched the entire video - zero insights. 5 ⭐️ for the graphics , -1 ⭐️ for the value

I am a student of communication in Kean University. Currently, I am taking my capstone course - senior seminar, in which one of the projects of the class is to have a presentation that can explain a organizational communication from a theoretical and scholarly point of view. It was really nice to see how cool you made your explanation with the artistic format. Also, I am also studying the critical theory of communication in organizations from your colleague professor Stanley Deetz.

I will use this video as an introduction to the phylosophical sentence: "Communication and Organization are movements bringing to light the networking of our innerworlds like in a Psychodrome - Circuit of the Souls."

This is how a teacher can simply the complexity of Organizational Communication, and a brilliant benchamark tool for so many professionals and executives on Communication around the world. Congratulations Martt:)

eh ;) purrr

its good that this person speaks for a living because they talk for fucking forever

1. I think we all need to "rise above" the org's expectations whenever we face difficult tasks. 2. The reason why orgcom is still in the lower league is because: (1) the field is still new, and (2) it's a jack-of-all-trades field, at least for now. Here, we borrow alot of management, psych and marketing concepts. 3. I already talked to my chums. It's because they don't have an idea what orgcom is in the first place! I think we need have to push boundaries in advocating this glorious field!

i farted

This is excellent! Speaking as an instructor of "Organizational Communication," I plan to show this video during the first week of class. Thank you Professor Koschmann.

Very interesting video! I've been studying Organizational Communication this semester and I never thought about it from the constitutive perspective. Its opened up my eyes to another realm of possibility... glad my professor linked me here! p.s. Do you know how I can get in contact with Hero Time Productions? I think their stuff is really interesting too

Amazing video. I appreciated the artwork, made it entertaining to watch. Thanks you for doing this. It was very insightful content.

walter white 4:01

Never organizational communication was so well explained. To watch it again. Many thanks for sharing this

Awesome video! Thank you so much for posting this. A lot of people missed the point of the video completely. It's clear, at least to those who have taken college courses (not knocking on those who haven't), that this is an introductory video to the field and that subsequent instruction would explore the application of the view presented here. It's simply an intro video likely shown to students. Thrown up here on RU-vid outside of that setting, it's understandable that people are confused by the "lack of a point" and repetition of ideas.

the i formation was great and the animations were fun but incredibly distracting, maybe tone that down just a tad.

I didnt like it. Ddint feel like it brought any clarity to enhance communication. There is a lot of info that is not practical.

omg !! it`s such a great video .. i love all the drawings and at times I got so lost in what you were drawing that I no longer was listening and had to replay again and again and every time I loved watching it ..

great vid! thanks for sharing

Thanks! I recommend Fairhurst's book The Power of Framing and Kahan's book Getting Change Right as a start. Both deal with important organizational concepts (leadership and change, respectively) and they incorporate more of a constitutive approach to communication (though they don't come out and say that explicitly because these books are written for a broader audience and don't deal as much with the "academics" of communicative constitution). Stay in touch and let me know what you think...

Thank you so much for this marvelous achievement. You are right on, communications for organizations is so much more complex that we think. The break down is excellent.

Bravo, very well done.

Ironically his communication skills suck. The pictures are nice but it takes too long to get to the point I aint nobody got time for no for all that

Thanks! This is just the way I learn!

Thanks...glad you enjoyed it! We recently posted another video on RU-vid called "The Collaborative Challenge" (not allowed to put links in a comment, so just search on the title)

well! but tutor was too speed to hinder me understand more.

AmZInG vIdEo :):)

6:22 - 6:37, I hear this description sometimes, a sociological condition and element of the human is outside the concept of "nature" (trees, animals, streams of water untouched or not yet tampered by human work). Humans aren't outside the parameters of "nature". Its like we forget that creatures and the environment are inevitably impacted by our very existence everyday, not the mere efforts of "Going green", as we fight for the promotion of one species, our littering which we derived from this planet, or even our presence itself will wipe out an entirely different species. Efforts are irrelevant - we cannot control the existence or extinction of creatures or our impact wholly in the planet but only within the confines of our focuses and the natural limitations of the human species/condition. Thus our biological nature has it's earthbound and fixated influence (Edit: In terms of communication I like the way you tied this concept in however after this part. As humans it's a pretty distinct and from what we know unique to Earthbound creatures how we use languages, communication, it's devices, and formats, etc.)

Matthew, your presentation is brilliant. In seventeen minutes you summarized much of what I have been evangelizing during my business career as the gospel of data mining for divining meaning from Big Data analytics, unstructured data, macro-economics, contract analysis, and financial statements. "A communications approach to our understanding of organizations" will make them all more coherent, if we just put it into practice. Please present more lessons like this. P.S. I wish that someday I could draw like your illustrator. :)

Thank you so much for your time and effort. It really is a complex subject and you have really explained it in a clear and engaging way. Congratulations to the cartoonist too!

Close to the capability framework from the Milky Way enterprise architecture model. I did my thesis on internal org. communication and now work in IT, and a pure communication is limited in relation to capability maps (aligned through value flows).

Thanks...good to hear from you! This was a fun project and I'm glad to hear the video was helpful. Please feel free to contact me if you have additional questions or comments.

You can summarize this story in 2 sentences.....

Koschman in "organizational Communication" suggests that "communication 'as' organization" is much different than communication "within" an organization. true or false?

Hi I'm Chai currently doing my bachelor thesis on Organizational Communication, did you have any indicator reference to asses the organizational communication effectiveness? if you have books or an article to read please let me know.

very good intro video for the discussion starter! thanks!

Is there any full text of this video?

Can we just appreciate the drawing skills of the author? *-* On the other hand, I firstly played the video for its content (to get some info about organizational communication) which I did not. Haha. Never mind