What to do if you’re scammed by car dealership (from a former car dealer) 

You can also just threaten to leave a Negative review Online. That in itself will 99% get everything resolved right then and there.

I just bought a used car last week. Listed online as 74,437 miles in a 2011. I test drove from their 2d lot to their main lot, 5 min down the road When I parked I noted the odometer at 74,599 exact. I thought that was cool. The money was paid, on a Monday and the car was registered and insured in my name the next day Tuesday February 15 2022. When I went to pick it up on Friday, I left and noticed the odometer read 74,822!?. So I looked over all the paperwork again in a parking lot The 60 day/2500 mile warranty stated 74,822 The odometer disclosure said 74,437 The inspection report said 74,817 So basically, after the vehicle was reg and ins under my name, someone out over 300 miles on the vehicle! And they're cheating me out of the mileage on my warranty. So now I'm contacting my state consumer advocacy, response dept. You truly have to watch these people, they'd rip off their own mothers...

went to fred anderson, several people claimed to be the sales manager, one said no he isint, another guy said they have two. The manager said he doesnt know what a dealer principle is. It was really surreal. Literally, literally, not being hyperbolic, everyone i spoke to blatantly lied and then they all began tripping over their lies, and their papers didnt match the papers i had and they then tried to pivot back to what i said i had on the paper that they wrote with one signature on it too. They have a We donate to cancer charities sticker on window, they were aware im a stage 4 cancer patient when we were talking about what i needed a car for. I have never seen anything like it. Fred anderson toyota of raleigh actually made me WEEP and have a nervous breakdown. I mean, it REALLY was THAT bad. wow, still cant believe it

EVERY DEALER IS A SCAMMER. NAME ME ONE WHO CHARGES ONLY MSRP?

Yesterday I bought a vehicle for my daughter and before I got home I realized the dealership basically pocketed my down payment. We got to a bottom line price of 17,404 OTD. We agreed to put $5000 down. She should have been financing 12,404. They started us out with the monthly payment in the finance office and it looked good. $324 for 66 mths…. I didn’t figure it out tell on the way home she was still financing over 17,000. The $5000 got lost in all the mumbo jumbo. I feel like a complete idiot and I failed my daughter I was there to protect her from such things. Is it illegal to pocket a down payment and not put it toward the financing of the vehicle ?

Thank you for the advice, I got scammed and the salesman deceived me I called and emailed plus I don't think he told his manager so your advice is just what I needed.

So Nice I had to watch it twice! Big help, you described exactly what happened to me (price on car was different on contract than what it was advertised) never felt so beat up and at a loss in my life almost like I signed my life away, Make sure ya'll read those contracts very carefully!!! This was Patterson Auto Group (Tx)

My fraudulent dealer situation made it to the dealership VP and their attorney. I met with them today. They were extremely apologetic, were terminating Finance Manager today, and offered me $9300 in writing for what happened. Finance Manager charged me additional $1000 to purchase my vehicle (lease buyout) at store level, which violated my original lease agreement price. I’m checking around if $9300 is appropriate or are they getting away too easily? They honestly seemed very kind to me and I don’t want to be greedy. But at the same time, the owner owns at least ten dealerships and just don’t want to be sold short. The nicer they were to me today, the more I sat there wondering just how badly are they in trouble if I continue moving forward with my case?

I purchased a nissan from a used car shop,but before buying I noticed the high mileage but the owner told me that over a certain amount of milage they put in a new motor,the odometer read 180,000 but was told the new one was 125,000 I asked for the receipt of the business who installed the new motor and was given a receipt that didnt look real so I went to the motor shop and gave a man vehicle info and he said he would contact me to confirm that his business changed the motor however its been days now and I haven't heard from him nor is he answering my calls, I took the car to a nissan dealership and was told that the motor had not been changed!.. not sure what my next move should be, clearly he lied!

I say do all 3. I contacted the general manager and got no where. I filed a complaint with the BBB and nothing came from it. I filed a complaint with the DA and consumer affairs and got a call from the dealership today. They left a message on my voicemail so I'll see if anything positive comes from it tomorrow.

In my experience 95% are unethical dealer and only 5% are maybe ethical. The last five dealer in my case are NOT ethical at all.

I got scammed paid double for a car and signed a no cancel option the car has issues it has 123k miles on it I messed up big time and they won’t even talk to me I tried to reach out.

What if the general manager doesn't want to give you the principal manager information

What actually happens to the sales contract after we sign it. At what point does the dealership receive money and how?

What do I do when I have a major repair after a week of buying and noticed this problem on the way home from dealership?

I was told by a salesperson that the Zurich Elite Warranty was already installed at port. He then wrote the price of it on the 4 square form doc with the amount $1,495. I did not agree to it. I thought he was not telling the truth.

I bought a used cash car, at a car dealership, on February 22, 2023. The people told me that there’s no problem(s) with the car! They showed me a scanner! The car died on April 1, 2023. How’s that possible. Since it’s a cash car and the people that gave me the TITLE to the car aren’t the owner of the car, can they give me my $2,000 back? Please help 🙏🏾. I came to the dealership but they told me that they can’t do anything about it…and that I have to talk to the owner of the car….I’M SO ANGRY RIGHT NOW! I just need my $2,000 back. What should I do or who should I contact?

Great advice thank you sir 🙏👍

What do you do if the dealership has changed ownership since the fraudulent purchase? Do you go to the owner of the company that bought them out?

Hi from Spain, keep on!

it'll be nice to get to the point

I really need some help and direction. I’m confident I have been scammed and have been trying to get out of the deal for 20 months. I feel like I’m in the twilight zone. I have thousands of dollars invested into a vehicle that is to be auctioned off tomorrow. It was my inheritance from my late father’s passing three months prior to getting the car. Please help if you can. 🙏. ~ Philippians 4:13 💪

How about deposit of $500 they asked and then i backed out in 48 hours.can i still get my $500 when the car is nowhere and i dont have any loan approval yet

Had a sales person agree to a price and when I got home noticed the finance manager tacked on a 1600 adm, contacted the sales associate and sales manager and they removed the fee and had me resign - glad they fixed it but wasn’t happy they weren’t aligned on pricing

Hello Ray...I know this is an older vid of yours but I'll ask anyway. What if a car dealership does not disclose a vehicle sold to you has been in an accident(this happened to my mother btw). In the vehicle disclosure it states no recalls/no accidents reported. A certain insurance company is reporting the vehicle has been in one. This question stems from the vehicle in question being rear ended the other day and then trying to pursue a diminished value claim with said insurance company(which they want to deny due to it being in a previous accident). I'm currently asking for the proper paperwork from both the car dealer and the insurance company to see what they send me. Any sort of insight would be great on your part and thanks in advance! Also, carafe is reporting no accidents.

I bought a used vehicle in New Jersey after I bought it I took it to Toyota to get a diagnostic test to see if there was anything wrong. Turns out it needs a new frame. This is less than a week of me purchasing the car. The service guy at Toyota told me someone brought the truck there a month ago and he told them about the frame. Can I take the car back? Can I sue them?

this is why I avoid small mom and pop used car shop, at least the big dealers will work with you

What do I do if auto dealer and lender falsified my income (have all the proof) to get me into a car I had no business being approved for on disability income?

Recently I've got a new 22 WRX and when I was negotiating with dealer I was told the interest rate of the car will be 7-9% because of inflation after I signed all the papers the price of the car was 45000 +12%of governmenttaxes+7-9% of interest and after a week they sent me a paper saying I will be paying 11% of interest of the money that is left to me In every year for a 7year financing deal. What should I do anyone help please. I think this is a bad deal 100%

Someone sold me a vehicle under the pretence it was a 2004 model, but it is actually from 1995! Do I have a legal case? Will I get my money back? I have paid about half and still don't have the vehicle.

i need help! so the guy at the car dealership lied about my income when applying for a loan. he put that I made $4k a month, when I literally was only making $1400 a month. He got me approved for a jeep paying $480 a month. And I know this is my fault and it was stupid of me to get a car that I cannot afford but idk what to do because I really cannot afford my jeep anymore. Is this fraud???

My mother bought my lil brother his first car cash from a dealer here in California and today 1 month & 2 weeks later the car stopped going into park we found out from the dealer that the car had previous transmission problems but it was fixed they say. We want to return & get our money back that's why I'm here trying to find out how we can do it.

Thank you

I need your advice. I bought a car a couple of months ago and now I'm having trouble getting it fix. I feel like they lie to me saying they had a really good insurance on the car (it was a use car) and even sell me an extended warrantee. Now that I need it to take the car in for repairs I found out that their closest repair shop is 4 hrs. away from where I live. They have stipulated that I can find a repair shop on my own but it has to be a 1099 and needs to be willing to work with them. What should I do?

Parents just got scammed from Nissan Keyes Van Nuys. Paid above the advertised price, they were never disclosed the added cost of the theft alarm systems, the added cost of car maintenance and extended warranties and to top it off my parents are Spanish speakers and all the contracts were in English. What can they do?

Thx this video just saved me 5000$ we will see on Monday what happens

I was born and raised in North Carolina but I moved to Texas I went back to North Carolina for a short period of time to attend my mother's funeral and needed car service done while I was down there and I brought my car in for a computer update and got my car back with a major date in the door which stopped it from closing they unbent something else to get it to close denied all of it from the beginning then said they checked the cameras I waited three months now called twice and they refuse to tell me anything they act like it was there before already

I bought a chrysler 300s finance and i test drove it not knowing it was problem. Took it off the lot and found out the wrong wheels are on the car now i have to buy a whole new set pf wheels🤦🏿‍♂️

Hi Ray. I was meaning to comment on one of your more recent videos concerning leases ending during the COVID-19 pandemic. Well, my situation applies more to this video. I started leasing a 2017 Subaru Outback from the local Tucson Subaru dealership. I have the original contract which was signed in Aug 2017 and ends on Aug 26, 2020. I only recently found out that the Subaru Finance Company has my contract as 10,000 miles per year for 3 years however I signed my lease contract for 12,000 miles per year for 3 years. The sales rep and I specifically agreed to 12,000 miles per year for the 36 month term at the financing I easily qualified for due to a higher than average credit score. The actual lease I signed which I possess the customer copy clearly states 12,000 miles per year. How does this dealership think they can scam me. I don't take it lightly what they've tried to pull on me. The only reason I just now discovered this con on their part is because I received an email from Suabru Finance Company reminding me that my lease is ending soon and which options I may wish to explore. Once I signed into the webpage "personalized" for me, I immediately noticed is states 30,000 miles for the contract term. I'm outraged because this dealership and Subaru have given me the run around in my requests to terminate my lease based on faulty audio system which bluetooth, phone dial pad, and Pandora apps don't work consistently. This dealership is far from my house and I'm a single mom who acquired this vehicle while pregnant, yet I managed to take the Outback in 6 times for this audio/infotainment issue to be "fixed." The whole system was even replaced yet the problem isn't fixed and never will be. I filed a case with Subaru but they told me to keep taking it in to give the dealer and opportunity to "fix" the problem. I finally gave up taking it in because it's a major inconvenience and now we're in the midst of a pandemic. I don't want this Outback and want nothing to do with Subaru ever again. How should I approach this mileage scam they're pulling? Is this grounds to terminate my lease? I'm going to contact a Consumer Fraud lawyer tomorrow. I don't want to seem like I'm exaggerating yet this dealership puts on a facade that they value their customers' concerns yet they clearly have failed to value mine.

Some of this advice is spot on and some is not good. Yes, if you notice any post contract issues then don’t deal with the salesman or sales manager. Escalate it immediately to the GM or area manager if they have multiple dealerships. The higher you escalate the better and faster they’ll try to work with you to come to a mutual agreement. 100% correct in saying these guys are not pleased the employees below them couldn’t have resolved it themselves. I completely disagree with the statement that 95% of car dealers are legit, honest, and straightforward and wouldn’t slip something in on the deal. That’s complete BS. 95% are everything BUT honest and straightforward. However, you missed the most critical point in this discussion. It’s impossible to “slip anything in” because they can’t. The law says they must disclose and itemize everything they sell you. So in fact the most critical advise you missed is to pay attention when signing the contract. Take your time and READ everything. Literally every word and charge. They will try to distract you and rush you thru this process by talking and giving you lip service, but unless they commit straight up fraud with the contract which you need to take to a lawyer and nobody else, then you voluntarily agreed to everything in the contract and they’re not at fault for anything other than intentionally trying to distract you from READING THE CONTRACT and terms you’re agreeing to. Dealing with the Sales people is easy, you either agree to the price, trade-in, etc, or you don’t, and don’t be afraid to walk immediately. If you don’t agree to the price then the deal can’t move forward to the next step. The finance guys in “the box” in the next step is the only critical point where you have to pay attention. The second biggest purchase in your life next to buying a home deserves your full attention to detail and should be taken seriously or it will cost you bigtime.

I took a new car in to get winter tires and all of a sudden they are telling me my oil pump isn't working. My car always emails me when there is a potential issue . I receieved no notification until the car was in their hands. This is in Toronto Canada. What can I do?

I sent in a affidavit and right of recession letter 22 days ago and they haven't responded. I gave them a 20 day frame to return my down payment. Can you assist me?

Dealer tried charging $900 for lo jac, and 2500 reconditioned on a pre owned car

well who do you call when its the owner who is involved

Just picked up my GMC 2500HD custom vehicle order. Traded in a vehicle and got a great price on the trade in. With the trade in I gave 15k extra for total of $27k down payment. My 3 credit scores were 809, 857, 860. I don’t understand for 72 months on those credit scores with excellent history, how my local GMC dealer brought up 5.29, 5.49, and 5.69 interest rates. I had to take the 5.29 because I was not gonna back down from almost 1 year waiting on the vehicle. Can I get back to the dealer and try to ask them to negotiate the APR or should I just refinance 1 month in with credit union?

You were absolutely wrong with all of this information. It’s so funny. I’m laughing hysterically.

Hey bud, so the dealership I bought my car from had told me I needed to buy a warranty in order for the loan to be accepted by the bank. This is illegal and my bank doesn’t care about the warranty, only the mileage. After researching reviews on this dealer, many other customers are being lied to about the warranty. How would I proceed with this?

I ORDERED A NEW CADILLAC AND TRADED IN MY 2020 XT6 I LET THE DEALER KEEP $53,000 AS DOWN PAYMENT IF I CHANGE MY MIND WILL THE DEALER TAKE TAXES OUT OF TH 53,000 OR WILL I GET THE WHOLE AMOUNT BACK ? WILL IT BE BETTER FOR ME TO GO THROUGH WITH THE SELL ? ENJOY YOUR SHOW KEEP IT UP.

What if I notice that my retail installment sale contract does not have my signature on the copies they gave me?

My mom finance a car but the car had only one break pad on the rear wheel… She was complaining her breaks was worn out but when, I drove it…. It slowed down completely without touching the brakes so, I figured, It’s the brake pads n I bought new break pads to fix it but when, I took the wheel off n checked the pads only one of them was on … The car dealership just laughed at my mom but that’s, Very dangerous while driving at high speeds it could lock up n have an accident… What should I do

Hi I bought a 2021 Acura rdx a-spec with 16500k miles I only have it 2 months and put 1200 miles My brakes squeak when I start up in the morning….. they checked it and say it’s ok Can I go to a different dealer and is it covered if the original dealer who cpo’d the car was not truthful about the brakes…. And are brake’s warranty for a period of time after purchase?

Is it only me that financed a 2022 Honda Civic Si for $51700 or is it really that much price? I just looked at the contract that I have no sign and there is totally different agreement. I have discussed and signed for lease agreement but the agreement is in finance agreement and no sign in that. Also is it normal that 10,000 charge for short supply? Any help ? Thanks

Any RU-vids regarding arbitration clauses? Planned? Please let me know.

So my financing fell through and I’ve had car for 33 days no one from dealer has told me it fell through and they won’t tell me anything when I call, what could be the issue?

Closed the deal. However, looking over the paperwork was charged an extra 1000 for not using 704 exotics finance company. My wife told me that it is illegal. Should I sue? The salesperson was a snake to let this go on...

our car just got stolen, we later find out it was the dealership owner behind it

Hi i just baoght a crysler 300 s 2012 from a dealer ship today and it started over heating after i drove it out of the dealer ship after about 10 km. I paid 9500$ for it. When i call the dealer he said come on Monday and we will see it, what can i do if there is a serious problum in car. Please help me if anyone knows what to do 😢😢

Can I ask you something

How do you find the area vice president?

Could you please help me

Can a dealership sell me a car with no smog?

Seems like dealerships have the most honest people on earth

🔥🔥🔥🔥

🫡

I bought a 2020 Jeep at the dealer near my house 7 days ago. The salesman told me to download the Lo jack app when I get home. I did. It says provide the pin # the dealer emailed you when you purchased the car. There is none. I tried to get registered with Carfax. When I enter my license plate# it comes up the car I traded in. If I put in the vehicle # to the 2020 car,it comes up this car is not in our system. Called,texted,phoned dealer 7 days . Non responsive by salesman, receptionist re directs me to , email box is full, please call back later, person your trying to reach is unavailable, or a busy signal. Any suggestions? Anybody?

I paid 66000 for a 40000 car , the problem is I figured it out 3 months after.

Need help asap So I found a truck at a used car lot and it was $9995. I don’t have the best credit so I asked the salesman what would be the best way to go about this if I wanted to purchase his car he asked his boss and the boss says if you get $4000 down we can finance the vehicle so a couple weeks go by and I bring in $4000. I sign all the paperwork and they said they don’t have any finance yet but shouldn’t be a problem with the $4000 down so I signed the contract and nothing happens a week goes by and they give me a call and asked me about my insurance information and said OK great so about three weeks go by and I haven’t received any paperwork from the finance institute or the dealership stating that they’ve got me financing so I sit there and wait another few months go by and still nothing so basically the dealership didn’t give me finance and they have the title of the vehicle still now in my phone numbers haven’t changed my address hasn’t changed and nothing changed and it’s been about a year and a half now I’ve registered the vehicle twice because I had to get my handicap plates on there and also pay for registration now it’s been about a year and a half still and I want to trade the vehicle in but their name of the dealership is still on the title. Well I called Dealwrship and told them that I need to get the title and they said that Andrew wasn’t in but please bring the vehicle and so they can confirm it and it sounded kind of shady so before I bring the vehicle and I wanna get someone’s advice on this because I did everything I was supposed to do I didn’t receive any literature or MIL via finance Institute of phone calls and don’t you think the vehicle been Repo if I didn’t pay the finance company, so I’m not sure what to do with the legal restrains are and I don’t want to drive in his dealership in heaven say or we only vehicle when I get my money or anything like that what should I do I do again they said they only get financing and it looks like they never did my theory is they took the vehicle in for about 3500 bucks and then get in the 4000 in cash and let it be a swipe but now that I’ve called him I’m kind of worried about