What to know about AT&T data breach impacting millions of current, past customers

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AT&T confirms that data for tens of millions of current and former account holders has been found on the dark web after a massive data breach. CBS News senior business and technology correspondent Jo Ling Kent has more.
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Опубликовано:

31 мар 2024

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Комментарии : 116

@piedpiper7051 2 месяца назад

The bulk of it punishing former account holders. All companies should be required to destroy customer records within a short time of canceling their services.

@koshnaranek2317 2 месяца назад

They keep that info for debt collection purposes more than likely. Just think of all the people that cancelled services only to be hit with $$$ penalties/fees.

@deemelody2396 2 месяца назад

I agree, At&T should be Required to destroy all old records. There's no good reason they need data from 63M former customers! Nice to know they're resetting peoples passcodes. But now these ppl are supposed to freeze their credit, & maybe change other info too, in other places.

@radian2323 2 месяца назад

@@koshnaranek2317 You'd think if the account was paid off and current for like 30 days after account closure they would delete this information.

@GrannySweets 26 дней назад

I just posted my story if you care to read. 😢

@lanimontalvo4220 2 месяца назад

And yet ATT is not accountable and the responsibility lies with the customers to do what?Yeah, robust investigation is going on!

@fjb3544 2 месяца назад

Did you are did you not receive your 5 dollar credit?

@user-gl2pr4bf7e 2 месяца назад

@@fjb3544Did you say $5.00!How would and how does that have anything to do with someone's personal information being out in the open for the world to see?

@saphire196 2 месяца назад

@@fjb3544 😂

@Z0mb13ta11ahase 2 месяца назад

The amount of FORMER account holders is ridiculous, if I am no longer a customer you should destroy my information so that I am not at risk from your security any longer.

@georgebrutko6467 2 месяца назад

Class action lawsuit

@TheRealH20 2 месяца назад

Bet it happened when the network went down for about 12 hours

@Colinmm21 2 месяца назад

The data was stolen in 2019 and sold on the dark web in 2021. ATT denied the hack up until now. They only admit it now because the FCC as of March 13 2024 requires disclosure of breaches to the FBI and Secret Service 7 days after the company is aware.

@rmmoss3800 2 месяца назад

I think it did. I found out by google sending me a notification about my old email address I don’t use. I hurried up and closed the email acct down and reported to the CFPB to make sure Att get reported

@saphire196 2 месяца назад

For sure!

@user-gl2pr4bf7e 2 месяца назад

I can definitely see someone filing a lawsuit against AT&T.

@Djsj1313 2 месяца назад

So that is the real reason behind the cell blackout

@ltsgoyanks 2 месяца назад

Great... last time this happened to me was in 2005 with Charter... I owned a home 3 states away and ruined my credit for 10 plus years.... AND they promised to pay for lawyer fees etc. All Bullsh1t.

@bipolarcollie 2 месяца назад

One: a bad credit item only stays on your credit records for 7 years, not 10. Two: If there was a data breach, that fact can be added to your credit records so those legitimately checking your credit can see it. Check the laws passed in 2003. Three: victims of breaches are allowed free credit reports & many big companies provide private protection for at least a year. Charter is a big company.

@JosephVanceDude 2 месяца назад

It is reassuring that it is the responsibility of the consumer to be certain the data ATT sells is adequately managed.

@learning2levitatethroughdr685 2 месяца назад

AT&T fails at everything they do!

@jrow96 2 месяца назад

It’s impossible to protect, everyone is at risk

@Paul_425 2 месяца назад

That's going to be a challenge a majority of people are broke or in debt 😅 The thieves should target the wealthy 😅

@WAVm2011 2 месяца назад

Yes when do we do the class action

@Jessyadamson 2 месяца назад

First T-Mobile now at&t shocker . They never take security seriously 6 they keep paying the ceos million vs. hiring enough employees to accommodate the number of customers

@earthbndmsfit 2 месяца назад

That they denied it when it happened months ago

@koshnaranek2317 2 месяца назад

Supposedly this has been going on for about 5 yrs now. Just now learning about it.

@sclogse1 2 месяца назад

Charming. We're quite the chosen lot. I have an idea. Keep private info off line.

@sidhartharao2302 2 месяца назад

How are you supposed to access data when it's stored offline? That's just stupid

@KomalD-cb2bu 2 месяца назад

The data was stolen from the ATT database and not from the customer.

@weeklyweeks7545 21 день назад

@@sidhartharao2302you can 100% access data that’s offline as long as it’s connected to the broader network. Once the network is breached everything is fair game. It’s called lateral movement in the IT work. That’s why a lot of hackers target IoT devices due to weak security.

@joeybassbass 2 месяца назад

I was worried until they used the word “robust” to describe the investigation Now I feel better /s 🙄

@KomalD-cb2bu 2 месяца назад

😂

@katherinebrooks7273 2 месяца назад

Thank You for letting us this Information.

@jviola04 2 месяца назад

Linked to the blackout I bet

@abetterfuture4787 2 месяца назад

Yep, they've known a full month and didn't think they ought to give us a heads up. Their leadership needs to face criminal charges.

@fjb3544 2 месяца назад

Hey now… they made it right they gave you a 5 dollar credit.

@Colinmm21 2 месяца назад

It's not linked to the recent black out. Shiny Hunters hacked ATT in 2019 to get this database.

@JonathanBarrientos 2 месяца назад

Why keep the old information? Sounds like they should be deleting it if they can't secure it

@kimleone5496 2 месяца назад

Intentional disclosure of data?

@BLKBRDSR71 Месяц назад

This happened 11 days ago, and I just got an email from AT&T. GREAT!

@christineherrmann205 2 месяца назад

Everyone who could have been affected by this should shut down their credit at the three credit bureaus. Absolute bullcrap by ATT.

@bernardwatkins1759 2 месяца назад

I wonder if this had to do with the whole day service outage months ago? I bet it does!

@chm2 2 месяца назад

Why isn't the public more outraged by this? Why isn't the federal govt not doing more?

@Boof-Proof 2 месяца назад

AT&T smh

@MrAllSunnyDaze 2 месяца назад

Remember AT&T’s outage last month? It’s more than just a data breach

@jenbee1697 2 месяца назад

I haven’t been notified & I’ve been using at& t for years now! I’ll be looking into this for sure!

@MrJoker- 2 месяца назад

Is this the start of more breaches?

@RoxanneM- 2 месяца назад

It has already been happening, big time. Even hospitals are not safe. It’s been in the news, though. Not a secret.

@newlion7013 2 месяца назад

What a POS company😂😅

@heidih3048 2 месяца назад

Why would AT&T have my social security number? I do not recall them asking for that when I set up a phone and data account.

@Jenkmode89 2 месяца назад

When ever you go to a phone company to set up an account they ask for your social security number so they can check your credit to see if you qualify for 0 down payment to finance a phone.

@heidih3048 2 месяца назад

@@Jenkmode89 Ah, I see. I pay for my phone bill, but was not the account holder when i purchased my phone with my ex. So I guess that explains my not knowing about this.

@valdivia1234567 2 месяца назад

Which AT&T business units were impacted? All of them? Mobile, Direct TV?

@josephstrohmeyer5758 Месяц назад

Once again no one cares about the employees that work for them

@richardlee3253 2 месяца назад

Thanks for offshoring everything. Its working out really great. Realy.

@manuelabrica 2 месяца назад

Alot!

@lamars2486 2 месяца назад

They said TWO YEARS AGO, not two weeks.

@YoungHabiby 2 месяца назад

Well hopefully they fix my credit 😂

@saphire196 2 месяца назад

Right 😂

@deborahmarshall3100 2 месяца назад

I was not notified

@cmritchie04 2 месяца назад

AT&T investigates themselves, Nothing happened!

@thedude5040 2 месяца назад

Good! This is one step closer to ending the madness of credit scores

@amysullivan8358 Месяц назад

I’m confused by this, if AT&T has already reset our pass codes, how are we supposed to get back into our accounts? I use facial recognition to get into my account with my phone, and am nervous about manually signing out and then trying to sign in with my old passcode. In the past when I’ve had problems with AT&T, I have had to be on the phone for hours and hours and days and days at a time. So I’m just a little bit worried about that happening again. Does anybody have any advice on this?

@meowzah2495 2 месяца назад

What are the three credit bureaus?

@amysullivan8358 Месяц назад

Experian, equifax and transunion

@brigspearman2171 2 месяца назад

I have T-Mobile, so T-Mobile don’t have that actually just completely different

@DoctorSpicy 2 месяца назад

Att did it for free advertising. Lazy company.

@t.dickinson7942 2 месяца назад

FBI should be involved

@digitalwasabi2 2 месяца назад

They probably are, they are probably the ones stealing the data.

@MichaelPiscitello-ld3fp 2 месяца назад

GooD 9:13 AM 4-4 2024 Plainfield NJ 2.

@skankhunt3624 2 месяца назад

I like robust dressings, but robust investigations by corporations who don't care, I'm not really into that.

@Oaktwn16 Месяц назад

First tmobile now at and t. Whos next verizon? What a joke

@HoosierTrucker 2 месяца назад

Don’t worry!!! They will give you credit monitoring tho 🤣🙄

@PaloDuro1021 2 месяца назад

Just freeze your credit. It’s not that hard to unfreeze it when you need to for a short while then putting the freeze back on.

@haplessgolem805 2 месяца назад

Jolene Kent is awfully smiley delivering her report. She got stock in T-Mobile? Centurylink?

@kamarilanier8975 Месяц назад

I got a email today but my plan should been canceled

@TruthLovingHippy 2 месяца назад

I got a message my stuff was found on the dark web a few days ago. Just what I needed in my life right now. Both exhausting and so wrong

@jp7489 2 месяца назад

Just focken great!!🤔

@m2013arcia 2 месяца назад

So ridiculous

@drunkin12Many 2 месяца назад

5 dollar credits for all! With proof of impact.

@jcook2433 Месяц назад

Ridiculous that we are so invaded via our dependence on technology. The “Experts” in technology fail regularly in their field. Or… do they. Lol I suppose the true experts do not work for AT&T? The company should be responsible for the cleanup for ALL customers. Companies should stop passing the buck to consumers.