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What to know about AT&T's massive data breach 

CBS Evening News
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Millions of current and former AT&T customers learned over the weekend that hackers have likely stolen their personal information and are sharing it on the dark web. Jo Ling Kent discusses what you can do to protect yourself if your private information gets compromised.
"CBS Evening News with Norah O'Donnell" delivers the latest news and original reporting, and goes beyond the headlines with context and depth. Catch the CBS Evening News every weekday night at 6:30 p.m. ET on the CBS Television Network and at 12 a.m. ET on the CBS News app.
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31 мар 2024

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Комментарии : 129   
@dalouiev
@dalouiev 2 месяца назад
I'm so sick of these "data breaches". No I don't want your credit monitoring service that we get for free. The FCC should force them to pay consumers directly for every data breach.
@Novastar.SaberCombat
@Novastar.SaberCombat 2 месяца назад
Lol! 😂 As if the FCC is out to protect the general public. Now THAT is rich.
@mugsie101
@mugsie101 2 месяца назад
WHY DID AT&T not come out with the truth of all the data breach? I thought there was a federal law that stated buisness were supposed to come out with this information ASAP. Not 2 weeks later.
@adamsd6638
@adamsd6638 Месяц назад
I agree, we need to do class action
@jszoradi8650
@jszoradi8650 28 дней назад
You mean 4 years later.
@OvrLpdIO
@OvrLpdIO 2 месяца назад
Why are they holding on to data of former customers? Especially if it's SS numbers. This should be illegal.
@ChonSina06
@ChonSina06 2 месяца назад
Sue Sue Sue!!!!!
@roelsvideosandstuffs1513
@roelsvideosandstuffs1513 2 месяца назад
True. Also there should be a law regarding holding your ss for a long period of time.
@laniedreer3293
@laniedreer3293 Месяц назад
I had ATT years ago and never gave them my ss number. Never was asked for it. Wouldn't have given it if they HAD asked. They sent the bill, I paid the bill. No ss number required.
@cosmicpsyops4529
@cosmicpsyops4529 2 месяца назад
Why are you keeping former members sensitive information if you are not able to guarantee it is secure? You should be sued.
@iws2epaul
@iws2epaul 2 месяца назад
We should be able to sue at&t
@victoriamccullough6464
@victoriamccullough6464 2 месяца назад
yes we can
@FriendofMineralTown
@FriendofMineralTown 2 месяца назад
And you can, and you might win, and everyone involved (meaning all the customers who did not respond to the lawsuit postcard) will be mailed a $2.47 check in the mail, in 5-7 years after you finally get the company to settle for their mistake.
@R8DRBeagle
@R8DRBeagle 2 месяца назад
​@FriendofMineralTown that's about right
@seriejohnson698
@seriejohnson698 2 месяца назад
@@FriendofMineralTownRight and those penny on the dollars class action checks is some straight up BS.
@GoldenTiger01
@GoldenTiger01 Месяц назад
​@@FriendofMineralTown I'd only think it's worth it if it's at least 2.50
@MatthewMorgan25
@MatthewMorgan25 2 месяца назад
A Million for each person with information leaked… This is ridiculous and so time consuming for everyone.
@user-ys9jo7mo4n
@user-ys9jo7mo4n 2 месяца назад
Haha! The jokes on whoever who stole it. My credit score is 200.
@seriejohnson698
@seriejohnson698 2 месяца назад
Dying 😅
@vickiemckie5681
@vickiemckie5681 2 месяца назад
Lmao. Mine too with maybe $2 in my acct.
@irrelevant2235
@irrelevant2235 2 месяца назад
Don't _"consider"_ doing a credit freeze and instead just do it! It's free across all three of the major credit bureaus.
@seriejohnson698
@seriejohnson698 2 месяца назад
Good Advice.
@jgesselberty
@jgesselberty 2 месяца назад
So tell me. Everytime these companies are hacked; everytime the bank makes a mistake; everytime an account is compromised, WHY AM I TOLD "THIS IS WHAT YOU NEED TO DO." YOU CORRECT THE PROBLEM. YOUR INCOMPETENCE CAUSED IT.
@user-os4fl4zj7d
@user-os4fl4zj7d Месяц назад
They spend lots of money" upgrading" but have lousy internet security. It's an insider scam.
@roachtoasties
@roachtoasties 2 месяца назад
I have a serious question: I've come to the logical conclusion that my name, SSN, DOB, etc., has been stolen many times. Yours have too. Dozens, maybe hundreds of times. How many times does the same information need to be stolen? It's an attention grabber in the news when this happens, but the horse has already left the barn, and keeps leaving that barn. I do have my credit reports frozen, and only unfreeze them when applying for credit. That only helps with a tiny part of the problem. The scam emails, texts, phone calls, hacking, etc., has got out of hand. I don't believe anything I'm contacted about anymore.
@Novastar.SaberCombat
@Novastar.SaberCombat 2 месяца назад
If you ain't rich, you ain't sheet. That's just how society rolls.
@aw8079
@aw8079 2 месяца назад
When the CEO's go to prison, this will stop. If you can't secure the data, do not collect it. Govt Regulations are Protections for people.
@ethankramer3201
@ethankramer3201 2 месяца назад
Yeah, it's crazy. It's almost like when you punish people for making stupid decisions, they tend to stop making them...
@user-os4fl4zj7d
@user-os4fl4zj7d Месяц назад
They sell your data, including locational data. There should be an option for the user to opt out of their data retention and if not done, they should be liable for any expenditures.
@antoniorocha9438
@antoniorocha9438 2 месяца назад
And the US congress is more worried about TikTok than anything else.
@rocknrollchemist9406
@rocknrollchemist9406 2 месяца назад
Companies with data breaches should compensate victims. Peace of mind is lost along with more time spent monitoring credit. And data breaches w old customers is negligence.
@Bob-The-Guy
@Bob-The-Guy 2 месяца назад
With all the money they make, how is it that they do not have the best of the best security?
@Baebon6259
@Baebon6259 2 месяца назад
security tends to be an afterthought...well until stuffs like this happens. At the end of the day, profitability drives funding.
@TY.HDLife
@TY.HDLife 2 месяца назад
Sue them
@bluealteran4599
@bluealteran4599 2 месяца назад
Actual data privacy laws should be implemented. This would make it way easier for you to get your data off their platforms and make them liable for holding onto this data
@mikedaleiden7725
@mikedaleiden7725 Месяц назад
I look at it like this...IF At&t incompetence results in my identity theft even even after 2+ years of not being their customer, then their senior managment, their homes and their families all need to be considered fair game for retribution.
@Jack_Russell_Brown
@Jack_Russell_Brown 2 месяца назад
Over the weekend, i received a letter from Prudential Insurance that they had a data breach. I'm an ATT customer, so that's another data breach. My city, Sacramento, California, says I now am *required* to open an account to pay my dog's annual license fee of $10. I'm supposed to open an account and provide personal info to pay $10 *once a year* . But, of course, it's a "secure site" so no worries! And, paying online means the money goes through some company where? Well, it doesn't pay local people who would then spend some of that money locally.
@williamwilson6499
@williamwilson6499 2 месяца назад
Don’t consider freezing your credit records…just go ahead and freeze them. I’ve done it for years.
@irrelevant2235
@irrelevant2235 2 месяца назад
I was about to post the same thing. Don't _"consider"_ doing a credit freeze and instead just do it! It's free across all three credit bureaus.
@privacyvalued4134
@privacyvalued4134 2 месяца назад
Yeah, so putting people's identities behind Social Security Numbers (SSNs) and tying their entire lives to that insecure number is and was always a terrible idea. The SSN should be used exclusively by the Federal Government for...collecting Social Security. Everyone else? Time to come up with a vastly different strategy. I recommend issuing private keys on personal HSMs and start using PKI for identity. If someone steals the public key, so what? Public keys are useless without the private key. And public keys are also useless outside of the context for which they are established. Problem solved.
@damham5689
@damham5689 2 месяца назад
I still have my original Social Security card that was issues to me in 1964. In big bold print along the bottom of the card is clearly reads "Not To Be Used For Identification". I have no idea why they dropped that. Now its commonly used as an ID and our ssn links us to everything.
@zuperdee
@zuperdee 2 месяца назад
The problem is: The U.S. government ITSELF really started the problem the moment they started using the SSN as our personal taxpayer IDs on official IRS forms, which in turn led to companies having to collect their employee SSNs for things like tax withholding purposes. Banks also legally have to collect SSNs for things like interest income reporting. Things only grew from there over the years and decades as the need for a personal UUID grew-for example, with credit reporting agencies, etc., and thus the SSN gradually became the de-facto go-to standard, since it was the closest thing to an individual UUID that they already had, almost like the path of least resistance, and things like HSM and PKI hadn’t been invented yet. In many places, one can make up their own number instead of using their SSN, but the trouble is: In the absence of an explicit policy being stated upfront, how does one know for sure when they do and don’t have to use their SSN? In theory, what you propose could work, but you CANNOT just propose, adopt, and then implement such an enormous policy shift like this overnight, and there are BOUND to be disagreements about who’s to pay for this massive shift, be it government (meaning us, the taxpayers), business (meaning all of their customers), or a combination thereof, and HOW they’ll all pay for it. In a democracy, you CANNOT simply declare “Big business / Government/ People should pay for it,” and expect that to be the end of it. That only works in a dictatorship like Russia or China.
@user-os4fl4zj7d
@user-os4fl4zj7d Месяц назад
That would work if it wasn't an insider scam.
@taccntb4345
@taccntb4345 2 месяца назад
I’m sick of ATT high prices and low quality service…
@marcuswright8418
@marcuswright8418 2 месяца назад
A class action lawsuit ought to do the job.
@tomlineberger
@tomlineberger 2 месяца назад
About 20 to 25 years ago, I had an AT&T land line. I did not receive a notice from AT&T but instead, I received an alert yesterday from a credit monitoring service. My question is: Why do they hold on to former customers'private information (apparently) forever?
@xx_Joker_xx
@xx_Joker_xx 2 месяца назад
Some how I can't believe that the outage a month ago was due to an update roll out now.
@jamesf7602
@jamesf7602 2 месяца назад
At&t is like Facebook....they absolutely can't be trusted with customer data.
@itsjustmeagain986
@itsjustmeagain986 2 месяца назад
They need to send all their notices by mail. This has been an ongoing problem for the past year and a half. AT&T was hacked about 2 years ago as was Corewell and there was a problem with UAW.
@justintarvid
@justintarvid 2 месяца назад
Those pesky auto workers unions.......
@do0zer1976
@do0zer1976 Месяц назад
They give 1 year of monitoring: I gotta worry about this for the rest of my natural life... They need to face financial harm for this...
@EmperorShang
@EmperorShang 2 месяца назад
Experian got popped a long time ago and so did the Office of Personnel Management. American SSNs and personal details are effectively public. Freeze your credit unless you're applying for a new loan or credit card and stay safe
@bradmetcalf5333
@bradmetcalf5333 2 месяца назад
So even after i quit att they’re still screwing me….
@hallabel8154
@hallabel8154 2 месяца назад
Lol
@jaym9846
@jaym9846 2 месяца назад
Oh damn, not again.
@jgesselberty
@jgesselberty 2 месяца назад
There is a reason why there are 65 million "former customers" of AT&T. Oh, and why does a tech company even need my social security number? These tech companies are the same ones offering you internet security for a fee. How is that working for you?
@roelsvideosandstuffs1513
@roelsvideosandstuffs1513 2 месяца назад
There's a question I think most people haven't asked. What's the timeline? What's the timeline of the compromise accounts? Because you might not be on Att anymore but you got caught in the timeline when it was hacked/compromised.
@heithchoate8173
@heithchoate8173 2 месяца назад
Time to sue
@do0zer1976
@do0zer1976 Месяц назад
The reason why I believe the fine for this should be severe is because there is absolutely no reason they should ask for your ss number for most services... Even if the ss number is needed AT&T should not hold on to this for life.... If a company choses to hold on to information like social security number they should face financial ruin in fines when the breech the public trust...
@makeracistsafraidagain
@makeracistsafraidagain 2 месяца назад
What to know… There’s no such thing as privacy.
@true.is.around
@true.is.around 2 месяца назад
buy more china made tech / apps. china data.
@infinitequest0424
@infinitequest0424 2 месяца назад
Thanks for sharing
@P2Feener305
@P2Feener305 2 месяца назад
🤣😂 man when is there ever going to be a fix to all this hacking.
@user-os4fl4zj7d
@user-os4fl4zj7d Месяц назад
When the put the CEO in prison for it.
@starofdabloc
@starofdabloc 2 месяца назад
Sue Sue Sue Sue and don’t use AT&T
@beelikemizu604
@beelikemizu604 2 месяца назад
$1.60 check for you, millions for all the lawyers. Unfortunately this doesn't benefit the victims, wish the govt could fix that too.
@jszoradi8650
@jszoradi8650 28 дней назад
What else can you use? All telecommunications companies have been hacked.
@craig265
@craig265 Месяц назад
All of this is linked to the medical system especially hospitals where they do have your social security number and will try to breach through AT&t
@MH-bx9fk
@MH-bx9fk Месяц назад
I am not an ATT customer and I never were. My bank notified me that my data were exposed in the latest ATT data breach... How that process? Any idea?
@linniem5982
@linniem5982 9 дней назад
Did AT&T sell our info? That is the question. It should have been safe.
@austinpowers1999
@austinpowers1999 Месяц назад
SHOULD HAVE GIVEN BULLDOG HIS MONEY WITHOUT JERKING HIM AROUND FOR MONTHS
@user-os4fl4zj7d
@user-os4fl4zj7d Месяц назад
We need a public co-op version of ATT or your server that is properly protected in the first place. Service at cost when it's publicly owned and no monkey business . It's an insider job.
@user-os4fl4zj7d
@user-os4fl4zj7d Месяц назад
The latest craze, The company sells your data then calls it a breach. then they offer you protection as a result. They couldn't protect it the first time. If you get protection, don't get it from the clowns that got hit. More access to your data that they will vend.
@PHILLIPSTEFFON-rv6eo
@PHILLIPSTEFFON-rv6eo 26 дней назад
I'm suing anybody using my information simple🤞🏼
@ianpatrick23
@ianpatrick23 2 месяца назад
Yikes!
@UQRXD
@UQRXD 2 месяца назад
All that info will be brokered for millions on the internet.
@bryans3390
@bryans3390 2 месяца назад
How can I sue...they never gave me equafax data breach
@Casitascrawlers
@Casitascrawlers 2 месяца назад
I’m ready to get rid of them they have had outages after outages in my area even offing me a lower bill & now they are sending messages about reduced bills but you don’t know if maybe this isn’t even them & a scam their service has gotten worse & worse.
@codyrcollins
@codyrcollins 2 месяца назад
Where’s their apology to us and compensation!
@MichaelPiscitello-ld3fp
@MichaelPiscitello-ld3fp 2 месяца назад
GooD 1:57 AM 4-5 2024 Plainfield NJ 2.
@armageddonready4071
@armageddonready4071 2 месяца назад
Man , are going to use their ghost name now instead? Cingulair
@jszoradi8650
@jszoradi8650 28 дней назад
It's spelled "CINGULAR"
@dawn1berlitz
@dawn1berlitz 2 месяца назад
at&t is gonna be paying otu the yingyang if my data is compromised like i haven had them for years like why would my data still be in their system like after xx amount of days i would expect that data to be deleted like they should not retain the data not to long after you have canceled service with them any data containing private information needs to start being encrypted like am i gonna end up starting to start paying for indentity theft protection because companies cant keep things secure
@matthewtaylor8210
@matthewtaylor8210 Месяц назад
I'd lawyer up
@vickiemckie5681
@vickiemckie5681 2 месяца назад
Oh my. Isn't this what all of us barely surviving people need? I guess it is what it is and some of us, including me, will have to get one of their children or grandchildren to figure out what steps to take. I hope you all don't have any trouble. Blessed be.
@Phlegethon
@Phlegethon 2 месяца назад
Oh good thing it’s the company that paid the bill
@davidfalconer8913
@davidfalconer8913 2 месяца назад
AND ... you have a ( smart ? ) electricity meter .. you ( might ? ) lose power ( remotely ! ) ....... DAVE™🛑
@PHILLIPSTEFFON-rv6eo
@PHILLIPSTEFFON-rv6eo 26 дней назад
They cant even get internet in they name🐍🐍🐍🐍🤔🤔🤔🤔🎯🐍
@user-ms6ws7rl8u
@user-ms6ws7rl8u 2 месяца назад
Currently all corruption is under her leadership not mine
@texasgonzo67
@texasgonzo67 Месяц назад
This has caused multiple attempts to pull large sums from a friend's bank acct. They've printed what looks to be cashiers checks with fhe friend's name AND signature on it, for amounts from $500 up to the exact amout of her last paycheck, and her bank paid it!!! So far, there have been attempts as large as $10k via acct/routing numbers, totalling close to $50k. Obviously, someone had/has access to her bank account thanks to this, and oddly, she just left ATT in April! She's having to close the bank acct totally tomorrow, after having it for decades. Its a lazy institution when "don't let ANY wire transfers OR checks of ANY KIND go through, we don't use em!" won't sink in or be deployable. How deplorable, oddly. 😂 CLASS ACTION PAYCHECK COMIN on this one folks!
@redlostsouls
@redlostsouls 2 месяца назад
Thumbs down for ads
@Kish-wm8tu
@Kish-wm8tu 2 месяца назад
Wow shocking! Not. But let’s keep focusing on Apple, Amazon and Tik Tok. Then they will fined and we don’t get the money they force them to,pay. What a joke
@P2Feener305
@P2Feener305 2 месяца назад
First thing I’d do…is get a new social security number 🤣😂
@CaliforniaDreamin.
@CaliforniaDreamin. 2 месяца назад
So who did it? They never say who does it? India? China? Russia?
@hallabel8154
@hallabel8154 2 месяца назад
I Think it was Mozambique
@MichaelPiscitello-ld3fp
@MichaelPiscitello-ld3fp 2 месяца назад
GooD 9:13 4-4 2024 Plainfield NJ 1.
@Bobalicious
@Bobalicious 2 месяца назад
I was far more concerned with AT&T's donations to far-right Republican candidates. That's why I left them.
@PerspectiveEngineer
@PerspectiveEngineer 2 месяца назад
I want my nine bucks!
@SFVGIRL
@SFVGIRL 2 месяца назад
😂🎉🎉🎉
@user-tq8to6ct9j
@user-tq8to6ct9j Месяц назад
🇺🇸 If it REALLY is your Social security number REALLY try to REALLY prove is not REALLY YOU REALLY is Totally impossible 🇺🇸
@thomasc4258
@thomasc4258 2 месяца назад
April fools? 😅
@muckfoot-4093
@muckfoot-4093 2 месяца назад
DOOM 💀
@user-sh9fw2pf6i
@user-sh9fw2pf6i 2 месяца назад
F att
@dudefromthedu
@dudefromthedu 2 месяца назад
all of these data breaches... i dont care anymore.
@LanieMy
@LanieMy Месяц назад
Smfh
@Novastar.SaberCombat
@Novastar.SaberCombat 2 месяца назад
1. There's nothing you can do about it. 2. If you ain't rich, you ain't sheet. That covers 90% of the planet's population. 3. Stay in your lane.
@61zulu61
@61zulu61 2 месяца назад
A lot of illegal immigrants are working on AT&T network and have complete access to the network. The sub contractors are the main ones that allow the illegal immigrants to breach AT&T security
@redstar4333
@redstar4333 2 месяца назад
this HACK is a lie
@internetzone1178
@internetzone1178 2 месяца назад
Boycott woke compaines.
@brianstokowski5731
@brianstokowski5731 2 месяца назад
Class action suit ! Att whats your response?
@jeffwilliams59
@jeffwilliams59 2 месяца назад
Hey AT&T -- You suck!
@ToboeKey309
@ToboeKey309 2 месяца назад
Just change your email address with your att account not hard so u wont get those scam emails and put a pin lock on your sim card
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