When a Client Stops Responding (Do This)...

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It's beyond frustrating when prospects and clients don't respond. Here's how to handle it so you actually get a response. Download the scripts to use: www.portableentrepreneur.com/...
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Опубликовано:

20 сен 2021

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Комментарии : 23

@Portableentrepreneur 2 года назад

You can download the script & template I'm using here to get a response from prospective clients: www.portableentrepreneur.com/response

@TheShaylaNicole 2 года назад

I've worked with clients who stop responding or sending assets in the middle of their project. It is such a headache but this is great advice! Will implement some things your mentioned in my business for future projects.

@sammcelwain7220 2 года назад

Very helpful advice. My issue is with a specific client that requires ongoing work. Whenever I ask for things like login credentials or assets, I don't hear back for weeks. Then out of the blue, it's an emergency to get the work completed, and they expect me to have immediate availability. It's time to implement your methods.

@Portableentrepreneur 2 года назад

Yep, been there! I now work this into my process so they understand this is time I’ve dedicated for them and delays like that will get them bumped to my next availability. Before I did that, I implemented an “urgency” fee. After saying I had to charge that the client never had anything urgent after that :)

@bluecollarmenproductions 2 месяца назад

@@Portableentrepreneurooooo damn!

@maureenpaulina Год назад

I usually give all the information on an audio file and pdfs but Im going to start giving them the information only on a call or a short videocall, I just hate being left on "seen" without even getting a "thank you" in response

@Portableentrepreneur Год назад

YES! That makes all the difference. Let me know how it goes for you!

@yaminshakil2256 2 года назад

Great advise. Thanks.

@ResurgentHarry1 3 месяца назад

Hi🎉man am resurgent Harry. I was just reading the comment in this video when I saw your comment then I decided to know if I can get to know you more and share the reason why I want to know you hope to get your response soon thank you 🤝

@errriss 2 года назад

Best way: write to them: O.k, some other time. You show you respect yourself. They feel they lost something great. If they don't respond? Great. They don’t want your service. If they do, you will get better communication with them. People respond to what they want and need and respect.

@ResurgentHarry1 3 месяца назад

@mikeferry3391 8 дней назад

@@ResurgentHarry1 hey creep. shut up

@mikeferry3391 8 дней назад

or focus on the value and their job

@bluecollarmenproductions 2 месяца назад

It’s so annoying I’m watching their dog and it’s like I need to know to plan my day. I don’t care if they change people (I do a little I like their dog) but wtf just let me know I get you’re busy but so am I.

@leviplxys9764 Год назад

hey so i recently got an order and i messaged them about the customization but they havnt messaged me at all! im not sure what to do and they havnt been online since they placed the order

@Portableentrepreneur Год назад

Placed an order? Was this on a marketplace where they pay upfront?

@Elysa284 Год назад

How are you? You got the client?

@leviplxys9764 Год назад

@@Elysa284 you’re a little late but yes they did respond a few hours before the due date

@vsee2207 2 месяца назад

I had three pro bono o case studies not respond as I was finishing my reports for a certification. Finally they did week or two later ..too busy. I finished report without them. They had received about six hours of long distance healing and detailed emailed professional reports. They had good results but wouldn't read or comment on the reports . They knew that feedback was important. These were all empaths and from a healers group. I might respond double the time they took to get back to me. Very annoyed.

@albertoflores5599 Год назад

Hi, I actually pitched and got the job on upwork, I finished the job, we had good communication, and then client is unresponsive, havent heard from him for days, don't know what to do

@Portableentrepreneur Год назад

Oh no! Did you try using this script? Typically with UpWork you are paid for your time even if they don't communicate so hopefully that's the case. Still a good idea to reach out to make sure you can wrap up and they are happy with everything. I'd try this script if you haven't already

@albertoflores5599 Год назад

@@Portableentrepreneur Thanks, yes, I've contacted client, finally he has replied, thanks for your advice!