Whirlpool Refrigerator Repair - Ice Buildup in the Bottom Freezer - Water Leaking - Grommet Kit

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This video shows you how to Repair a GX5FHDXVQ02 Whirlpool Refrigerator W10309238 Grommet Kit
Symptoms may include: Ice Buildup in the Bottom Freezer or Layer of ice in floor of freezer
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View this video on our site: www.appliancevideo.com/whirlp...
This Whirlpool repair could apply to multiple brands: such as Whirlpool, Amana, Maytag, Roper, KitchenAid, Jenn-Air, Kenmore, Magic Chef, Admiral, Norge, and Crosley
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Опубликовано:

30 июн 2013

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Комментарии : 763

@stevecromwell5526 Год назад

If I had seen this video two hours ago, I'd of been done over an hour ago. Whirlpool doesn't give any instructions on any of this, and so videos like yours are real backsavers (and also save one from getting out the sledgehammer). Thanks!

@wmspins 10 лет назад

Thank you for this video. I did this fix today on our Whirlpool Gold fridge. Everything was exactly as it was in the video. Took a daunting task and made it straightforward and easy enough for me to do myself. You saved me money, and in the process, I learned how the fridge was built. I did break a clip on the shroud in the back, but the other 2 hold it in place fine. Thank you again! Very good video.

@Appliancevideo 4 года назад

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RU-vid channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@lenturnbow8038 9 месяцев назад

Thank you for producing this video. I faced the same issue about a decade ago with my Kitchenaid. I pulled the sheet metal cover off the back and traced the problem to the grommet which had clogged up. Removed the grommet and melted the dammed up ice. Problem fixed forever. No need to operate on anything on the inside of the fridge.

@ackerlyshelzam3069 2 года назад

Thank you very much. This video really helped me. You weren’t kidding when you said the fins bend easily. Remove that back panel with extreme caution. I bent several of the upper fins. Did my best to fix them. That part wasn’t easy. Explaining how all the tabs worked was huge! Thanks again.

@salvatorefederico6249 4 года назад

You are The Man! This was exactly my problem and, by following your instructions, I solved it very easily. My problem was not only the formation of ice at the bottom of the freezer, but also in the ice-cube drawer. I am confident that both problems will be resolved after having unclogged the grommet. Many thanks!

@Appliancevideo 4 года назад

@Mb33ballet 10 лет назад

Hi! I'm commenting for my father. He thought this video was so helpful, 100% accurate, and the best one out there! He thanks you for saving him a lot of money! Thanks!

@Appliancevideo 10 лет назад

Hello Meghan, Thank you for sharing your father's experience with us. We're happy our video helped save him money and his repair went great - that's what we're here for :) Let him know we thank him for watching! ApplianceVideo.com is a family-owned and operated company providing you FREE, high-quality repair videos. To make new videos and answer your questions, please purchase the parts you need from us at 1-800-830-5465, or order parts online at ApplianceVideo.com. Thank you for your continued support and good luck on your project.

@petehugh4717 4 года назад

Thank you. I have a Whirlpool Refrigerator Model WRB322DMBM00 refrigerator. It has a bottom freezer. I need to access the ice maker and couldn't figure out how to remove the upper basket. I called whirlpool and was told we don't have any information on how to remove the upper basket and you need to call a service rep. So in there opinion, if you want to just clean the inside of your freezer, you need to call a service man just to remove the basket. I watch several videos, and you were the only one that told us how to remove the upper basket. Thank you so much !!!!

@Appliancevideo 4 года назад

@Appliancevideo 10 лет назад

Thanks for your input, we work very hard to provide these Free videos to anyone that want to do thier own repairs. If you are in need of any parts we have over 5-million in stock for same day shipping. Please call 1-800-830-5465, for any of your parts needs or order online at: ApplianceVideo.com.

@paulmorris378 7 лет назад

ApplianceVideo.com d

@Appliancevideo 4 года назад

@jurajkap 10 лет назад

Thanks much for this, great video. I used scissors to cut off 1/8" from the tip of the rubber and got a great nice opening for water to drain out!

@Appliancevideo 10 лет назад

Thank you for your positive comment . Our family-owned and operated company works hard to provide you with FREE, high-quality repair videos. Thank you for your continued support and good luck on your project. If you are in need of any parts, our parts department has over 5-million in stock for same day shipping. Please call 1-800-830-5465 for any of your parts needs, or you can order online 24 hours at: ApplianceVideo.com. Thank you and good luck with you project.

@dennisstraple561 9 лет назад

The instructions in the video were spot on. I ordered the upgraded P-Trap from you and replaced it in under 30 minutes. Followed the instructions in the video to get at the clogged drain and used a hair dryer to melt the ice jam. Took me about 90 minutes to remove everything, melt the ice, and put it all back together. Not a bad job. Thank you.

@Appliancevideo 9 лет назад

Dennis Straple Thanks for the positive comment. Hopefully we saved you some money. Please help us provide more videos to our site by posting ApplianceVideo.com on your RU-vid, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@SusanWygmans 3 года назад

Omg thank you so much! Exact same problem that we had with our fridge and we followed step by step with great success!

@susannemurphy9480 10 лет назад

I have NEVER done anything like this in my life. Thank you so much for this excellent tutorial. My husband was very impressed when he came home!

@Appliancevideo 10 лет назад

Susanne Thank you for your positive comment. Please help us provide more quality videos by subscribing to our RU-vid page or posting our ApplianceVideo.com site on your Facebook or Twitter account. We also have our authorized technician’s daily emailing professional advice daily to people like you that have appliance problems. We have helped thousands of people save hundreds of dollars. Thanks in advance for your help.

@ZenGrammy 7 лет назад

I am with you Susanne, this is excellent. I am impressed that you did it yourself. My husband and I did it together and it was fun. I did a marvelous job of holding the flashlight. :)

@keithafuqua 8 лет назад

Thanks for the instructional video. I called a repair company, and they were about a week out on scheduling. I googled the issue, this video came up, and it was step by step. Thanks for saving me over $100!

@Appliancevideo 8 лет назад

+Keith Fuqua Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our RU-vid page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@Appliancevideo 8 лет назад

@FluidITGuy 7 лет назад

Curious, what is it draining to exactly? I don't understand having an 'open' system like this. It's not like I have a drain line. Won't the drip tray get full again?

@rrusso6231 7 лет назад

Keith Fuqua toylett

@rrusso6231 7 лет назад

Keith Fuqua and the new president have made a mistake that he is the one under that

@deboraaquino5373 3 года назад

Looking for this video was like searching for a needle in a haystack! Glad I found it! Not only did we fix the fridge but this was a great father/daughter bonding time experience! lol We learned something new together. Thanks a million!

@Appliancevideo 2 года назад

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RU-vid channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@thundarspikershott9594 3 года назад

Thank you very much. The drain plug on my fridge was clogged up bad and now it’s “problem solved”.! You’re the best.!

@tedcrommett76 9 лет назад

I did it! I amaze myself, sometimes. The video was right on with what i needed to do. Never could have done it with it! Thanks so much ApplianceVideo!

@Appliancevideo 9 лет назад

Ted Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our RU-vid page or posting ApplianceVideo.com site on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@mistertribal 9 лет назад

Thank you very much for this very helpful video. I have a spare fridge so I transfered all the food in it, waited a few hours, dried everything and followed all the steps! My grommet was also the new and bigger "duck" one but it was dirty after only 18 months.... Thanks again for your precious help!

@Appliancevideo 9 лет назад

misertribal Yes, the new grommet is bigger for more volume so it does not plug up as easily. Thank you for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting ApplianceVideo.com on your RU-vid, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@fkiamanesh 10 лет назад

Outstanding video! I wasted a lot of time reading different post online trying to find out how to fix this issue. They helped to identify the problem, but NONE of them addressed the issue. Your video got me on the right track & solved my problem very quickly. Thank you so much!

@Appliancevideo 10 лет назад

FK Thank you for your positive comment. Please help our ranking by subscribing to our RU-vid page or posting our ApplianceVideo.com site on your Facebook or Twitter account. This will help us to continue to make new professional videos from our factory trained technicians. We also have our authorized technician’s daily emailing professional advice daily to people like you that have appliance problems. We have helped thousands of people save hundreds of dollars. Thanks in advance for your help.

@charlespulley1830 8 лет назад

I had a repair guy in San Diego come out because my ice maker stopped working and there was water coming out of the bottom of my freezer. The ice maker replacement was $200.00 and $180.00 to unclog the drain. I had him do the ice maker but after watching this video I unclogged the drain myself. This video saved me $180.00. Thanks guys.

@Appliancevideo 8 лет назад

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our RU-vid channel. Or support our parts department at 1-800-830-5465. This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@allenwhitmore1839 3 года назад

Thanks for taking the time to make this video and make it with high quality sound/video it was super easy to follow and turned out to be exactly what my problem was. The little duck flange thing was filled with gross goop. Cleaned it out, cleaned the drain pipe, defrosted freezer and it is now working like new.

@Appliancevideo 2 года назад

@rayc6062 9 лет назад

Excellent video! Watched the other with the new p trap and replaced it. Just completed the clearing of the ice from the freezer and it now seems to be working great. Thank you for your guidance. Part was easy to order.

@Appliancevideo 4 года назад

@michaelwall8969 7 месяцев назад

Thank you so much for this video we had someone clean the house for us. They pulled the drawer out and kind of messed things up by watching your video. I was able to get everything back together. I can’t thank you enough.

@patribtr 8 лет назад

Thank you, thank you!! Now I know how to fix this. Tired of every two weeks cleaning out that ice on the bottom of the freezer. I thought it was going to be a very expensive repair.

@Appliancevideo 8 лет назад

Thanks for your positive comment. We have helped millions of people repair their own appliances. Please help produce more quality videos so we can post them to our website by subscribing to our RU-vid page, or posting our website www.appliancevideo.com/ on your Facebook or Twitter account.

@briantday Год назад

As others have said, thank you so much for such a super helpful video. Getting that upper shelving unit off (popping the wheel/gear assembly up first) was completely unintuitive and I certainly would have broken something, had it not been for your video. Thank you again!

@lilythedog9734 5 лет назад

Thank you repair guy. Took an hour and a half, but a world of difference. Much appreciate.

@Appliancevideo 5 лет назад

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping 1.6 million people like you every MONTH. Please help us by subscribing to our RU-vid channel, or post our website www.ApplianceVideo.com to your Facebook page

@attsegn8290 2 года назад

I was going to call a repairman to replace our leaky ice maker but I'm sure I can tackle it myself after watching this. I'm certain I will have more trouble with the drawer removal than the actual replacement. Thanks a million!

@mrhanson9922 Год назад

but what is causing the ice to form..in our senerio, animal fur

@carlosyvirginieriveratorre5481 9 лет назад

Really great description and huge help! Will definitely recommend you guys in my different social media circles. Thank you a lot!

@Appliancevideo 9 лет назад

Carlos y Virginie Rivera Torres Thanks for your positive comment. Please help us provide more videos to our site by subscribing to our RU-vid page or posting ApplianceVideo.com site on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@jadei3399 11 лет назад

I had this exact problem for a few days and even though I'm still under extended warranty I didn't want to wait for them to send someone . I'm so glad I found your video bc it was super simple and me being a young female with no experience or background I was able to do exactly what was shown in this video and my problem was solved ! Thanks a lot !

@Appliancevideo 4 года назад

@scottwhelen1769 10 лет назад

I know you get a lot of posts on here but as a first time home owner, this video helped me greatly. It only took me 30 minutes from start to end. Thank you so much!

@Appliancevideo 10 лет назад

You're very welcome, Scott. That's what we're here for :) We're so happy your repair went well! Thank you for taking the time to share your experience with us, we're glad to help!

@hidinginbooks83 8 лет назад

Thanks so much for this video. I can't believe that Maytag sent two repair guys to look at my freezer and both guys said that they had no idea how to fix the problem. I ended up getting a refund from Maytag for the freezer and now I found this video..... Problem solved! You guys rock

@Appliancevideo 4 года назад

@danmorocco 2 года назад

Bro! Amazing video! I'm pretty "not handy" but after watching your video I believe I could do this. Step by step and you are very articulate. You could become a surgeon in my book! Many thanks and please keep up the useful videos.

@jrcarris1149 5 лет назад

Amazing!!! Thanks to you I fixed a problem I had for 4 years.

@Appliancevideo 5 лет назад

@decorrigmax 2 месяца назад

Excellent video. Instruction were clear. Took me several hours to do. My ice is behind the thermostat. Cleared the ice out and put new tube in back. Will wait to see that works.

@dannoinidaho8255 5 лет назад

You are a life saver with this simple but clear video . My Labor Day project before a family get together. Many many Thanks!! Now all is well in Star Idaho.

@Appliancevideo 5 лет назад

@slumpythehare6338 3 года назад

Awesome, thank you so much! You saved me a service call. Drain pipe was clogged so I needed to get to the drain pan under the coils. This helped me do it :-)

@Appliancevideo 3 года назад

@joelemite 5 лет назад

This video was perfect! I have a Maytag version of the refrigerator shown, and the instructions matched screw-for-screw. Thank you!

@Appliancevideo 5 лет назад

@bethstormont8261 7 лет назад

Thank you. This helps me to better understand what has caused the icy build up and to know what to expect when someone quotes me on the repair work. It's not something I will tackle myself. Plus its a good reminder to clean behind the refrigerator once in a while. Thank you!

@Appliancevideo 7 лет назад

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our RU-vid channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@kazg1995 11 лет назад

Thanks. Just what the doctor ordered. Much simpler than the other videos on the same subject. She's draining fine now!

@Appliancevideo 4 года назад

@LIFTERPUMPUMPEDLIFTE 8 лет назад

Thanks a lot!!!! You really helped me fix my Whirlpool Gold, it was leaking water from the freezer. I cleaned all the ice from the bottom and from the vent, then repaired the drain fitting which was clogged and gooey.

@Appliancevideo 8 лет назад

+LIFTERPUMPUMPEDLIFTE Thanks for your positive comment. We have helped millions of people repair their own appliances. Please help produce more quality videos to our website by subscribing to our RU-vid page, or posting our website www.appliancevideo.com/ on your Facebook or Twitter account.

@michelemocellin2523 4 года назад

This was a truly excellent video. It worked perfectly for my Kenmore. The instructions were clear and thorough.

@Appliancevideo 4 года назад

Excellent, thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RU-vid channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@ulhausen 10 лет назад

THANK YOU! 2 Hours and 2 Guys who are not Repair Savy LATER and our Freezer is back in Working Order, Did not replace Valve, but did flush with Turkey Baster with major hot water. Appliance Videos you ROCK.

@Appliancevideo 4 года назад

@chillidawg40 8 лет назад

This video was awesome!!! I just got done replacing the drain tube in the back and also de-icing the freezer. Never could have done it with out this video guiding me along the way. Thanks!!

@Appliancevideo 8 лет назад

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our RU-vid channel. This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at ApplianceVideo.com.

@EricRFoster 8 лет назад

Thank you for the super helpful video. Very step by step and easy to follow. Great visuals to help on the hard to find places. Made this process pain free. Thank you again!!

@Appliancevideo 8 лет назад

+Eric R Foster Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. We have helped millions of people repair their own appliances so please help us produce more videos to our site by subscribing to our RU-vid page, or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@TractorTrailerWorld 9 лет назад

Thanks for the walkthrough - it worked like a charm. If it happens again I'll order the grommet kit for sure!

@Appliancevideo 9 лет назад

TractorTrailerWorld Thank you for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting ApplianceVideo.com on your RU-vid, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@galiailar 10 лет назад

Thanks for the great video. It took me all of 25 minutes. What sped up the process for me was taking a 1/4" of the flexible poly sprinkler distribution line and using it as a syphon and to also blow out the line. Good luck to everyone doing this due to Whirlpool's obvious design flaw.

@Appliancevideo 10 лет назад

galiailar Thanks for the ( sprinkler distribution line and using it as a syphon and to also blow out the line) Comment to help others. Please help us provide more videos to our site by subscribing to our RU-vid page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@5renj 10 лет назад

Thanks for this great video. I watched it a couple of times and it took about 2 hours to complete the job. Can't say how much this saved me. If you take your time it is quite a simple job. Great Help!!!!!!!!!

@Appliancevideo 10 лет назад

@jcguy6608 9 лет назад

Great instructional video, I removed the grommet and cleaned it with dish soap and water and a small brush. It removed all the sticky gunk. I was not able to remove the top drawer in the freezer so I improvised. I place a hair dryer against the vents on the back wall and melted all the ice behind the wall. I also slid a paper towel in between the panels which absorbed the water. So far it has worked very well and should be a fix until the replacement P trap kit arrives.

@Appliancevideo 9 лет назад

JC guy Thank you for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting ApplianceVideo.com on your RU-vid, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@zekezicherman1039 11 месяцев назад

100% step by step was a perfect guide to working on my unit. Thank you.

@willgrover5270 8 лет назад

Great video. While not rocket science, the disassembly and reassembly would have been very difficult and confusing without these instructions. Thanks for putting this out there. Took me about 2 hours, start to finish, working at a casual rate.

@Appliancevideo 8 лет назад

+Will Grover Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our RU-vid page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@terriw5657 9 лет назад

This Was Perfect! Very detailed and my daughter and myself were able to fix our frig. Thanks!!!!!

@Appliancevideo 9 лет назад

Terri Thank you for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting ApplianceVideo.com on your RU-vid, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@TheFiftyQuid 10 лет назад

Thank you for the video. Excellent instructions. They don't make refrigerators like they use to. I've had this Whirlpool for 3 years. I have to vaccuum out the dust under the fridge every 4 months to keep the compressor from overheating (like our last one), and now this happens. I've done more maintenance on this refrigerator than I've ever done on any appliance my entire life. Garbage design.

@Appliancevideo 10 лет назад

TheFiftyQuid Thank you for your positive comment. Please help us provide more quality videos by subscribing to our RU-vid page or posting our ApplianceVideo.com site on your Facebook or Twitter account. We also have our authorized technician’s daily emailing professional advice daily to people like you that have appliance problems. We have helped thousands of people save hundreds of dollars. Thanks in advance for your help.

@lafistor 9 лет назад

Thank You! I will be doing this at my Mom's after already opening the back. That wasn't enough. Now I get to do this fun repair inside the freezer!

@r.edward5701 4 года назад

I'm pleased to read this coz that's what's I did!

@Appliancevideo 4 года назад

@lJUSTwanaCOMMENT 4 года назад

Just bought a brand new one for 500 bucks, I'm HVACR certified and work on heavy equipment all day...I have to say I'm feeling pretty confident.

@Appliancevideo 4 года назад

@pabejb12 9 лет назад

Thank you so much for your awesome and detailed video. We did exactly what you said and fixed our frig. It was a clogged drain hole and the water kept leaking onto the floor. Thank goodness I have a handy husband too.

@Appliancevideo 9 лет назад

Patty Thanks for your positive comment. We are glad we could help resolve your issue and save you money. Please help us provide more videos to our site by subscribing to our RU-vid page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@pabejb12 9 лет назад

Hi Matt, I did subscribe to your channel because I am sure we will need your services again. I will definitely like and share your page on my Facebook page. Thanks again.

@Appliancevideo 9 лет назад

Patty B Thanks Patty

@melmorris3093 7 лет назад

Thank you so much. I followed your video and fixed my fridge freezer . Excellent demonstration . Melanie morris

@Appliancevideo 7 лет назад

@JustinMather 4 года назад

Thank you for this great video. I just went through all the steps and put everything back together thanks to this clear and informative video!

@Appliancevideo 4 года назад

Glad it helped! Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RU-vid channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

@mikereardon 9 лет назад

Took me 3 hrs, but I finally did it! I kept getting a "door ajar" alarm on after we were finished. The LED lights inside wouldn't come on nor would the ice/water dispenser work. Come to find out, the electric clip on the back that hooks up to the water pump was flipped the wrong way. Unfortunately it slides on either way so you have to remember which side is correct before you remove it. Thanks Appliance Video! Your customer service dept. was very helpful and spot on. No problems whatsoever!.. I highly recommend using them. Saved a bunch of $ and everything fit perfectly! So glad b/c my freezer has been leaking for over a year. I just hope it works permanently. = )

@Appliancevideo 9 лет назад

mikereardon Thanks for the positive comment. Hopefully we saved you some money. Please help us provide more videos to our site by posting ApplianceVideo.com on your RU-vid, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

@spolston7161 9 лет назад

Thank you! I was able to fix the freezer while my kids were at school!

@Appliancevideo 9 лет назад

Fantastic, Please help us provide more videos to our site by subscribing to our RU-vid page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@jhwait123 5 лет назад

Thank you so much for a GREAT video!!! You explained everything perfect. I fixed my refrigerator!!!

@Appliancevideo 5 лет назад

@janieder 9 лет назад

Thank you for posting this video. I never looked in the back of my freezer before. The video was great and easy to follow. This fixed my problem, and I was able to to do it myself thanks to you

@Appliancevideo 9 лет назад

Jeff Niederman Thanks for your support and the thumbs up. We put many hours of work into each video and help over 900,000 people per MONTH repair their own appliances. Please help us provide more videos to our site by subscribing to our RU-vid page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@jdayo1 10 лет назад

Super Fantastic Excellent Video!! I especially like the "lefty loosy, righty tighty" nut driver .gif Thank you for putting this out for all of us DIY'ers We are grateful and just a bit more knowledgeable because of your videos.

@Appliancevideo 10 лет назад

jdayo1 Thanks for your positive comment. it does help when people see "lefty loosy, righty tighty". Please help us provide more videos to our site by subscribing to our RU-vid page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@Scooterny 10 лет назад

Thanks for the video. Perfect instructions!

@Appliancevideo 4 года назад

@mockstocky1 8 лет назад

my Whirlpool model had slightly different shelf removal but besides that, this video was spot ON. Thanks much. Saved at least $150 for a service call. Only other note having just completed the job is that the back panel of the freezer and tray are sharp edges and gloves should be worn to prevent a sliced finger. Thanks much!

@Appliancevideo 8 лет назад

+Dan Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our RU-vid page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@WEProductVideos 6 лет назад

Thank you very much for posting the repair video. My repair went exactly as your video. The advice about how to align the top tray and get the door to align were very help. The factory replaced the original grommet with the new design about a year after we bought the refrigerator. The new design lasted about 4 years before it got clogged. I simply removed it.

@Appliancevideo 6 лет назад

@yveslepage5050 6 лет назад

I did the same (remove the grommet). That caused you no problems at all?

@limavictor2428 9 месяцев назад

I was about to five thousand dollars for a new refrigerator because of a five dollar part. Thank you for this video. Ten years old and still applicable.

@Roy-qe1ke 8 лет назад

thank you very much. I just work on my mother's refrigerator and this work perfectly.

@Appliancevideo 8 лет назад

@andreasommer3431 4 месяца назад

Worked like a charm! The hardest part was mine had different drawers that were harder to remove than what you showed.

@mick7310 Год назад

I had a problem with the door not closing tight watch the video and did the top tray adjustment. Works great now thank you

@joereed4845 10 лет назад

Thanks for the terrific video. A really good job with the production and working through the steps. I'm reasonably certain I would have taken blasting caps to the drawer without the how-to.

@Appliancevideo 10 лет назад

Lisa Thank you for your positive comment. Please help us provide more quality videos by subscribing to our RU-vid page or posting our ApplianceVideo.com site on your Facebook or Twitter account. We also have our authorized technician’s daily emailing professional advice daily to people like you that have appliance problems. We have helped thousands of people save hundreds of dollars. Thanks in advance for your help.

@ellenhofer3343 3 года назад

You are a nice repair guy. When we had this same thing done on our (still working) 2005 Maytag French door, he made us take all the food & ice out, ourselves.

@Appliancevideo 3 года назад

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

@davidbyzek5892 5 лет назад

This video was perfect and helped me fix my issue. Thanks for the help.

@Appliancevideo 5 лет назад

@fixityourself1 8 лет назад

exactly what I needed to fix my fridge. Thanks sooooo much

@Appliancevideo 8 лет назад

+Jim Jones Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our RU-vid page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

@anthonychentis5807 10 лет назад

Thank you so much. I have been dealing with this issue in my Amana for at least a year. Your video had me done in under 2 hours. Granted I wasn't trying to break any records. Your clear instructions and slow step by step made me confident that I could do it myself. Thanks again.

@Appliancevideo 10 лет назад

Anthony We love to hear story's like yours. Two hours save you alot of money from calling out a company. GOOD JOB ... Thanks for your positive comment. Please help us provide more videos to our site by subscribing to our RU-vid page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@davemazzone6138 10 лет назад

Great video. I have a Jenn-Air 36" fridge and was having this exact problem. Your video was very thorough and made fixing the problem easy. It took me 15 min to get to the valve in question which I cleaned up and put back on - the leak has since stopped. Thank you!

@Appliancevideo 10 лет назад

Dave Good job, glad we could help and that you got the leak stopped. Please help us provide more videos to our site by subscribing to our RU-vid page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

@MrSweaterman76 7 лет назад

Thank you very much... this time i followed every step and looks like i am good to go.... last time i didnt get the entire tube thawed out... still had a bit of ice it in... hot water with baster worked and water flowed....THANK YOU.

@Appliancevideo 7 лет назад

@carlajernigan42 10 лет назад

Thank you for this video, very helpful. It saved us a lot of money and a lot of headache. This video was exactly what we needed. Thank you again for taking the time to do this. Very helpful.

@Appliancevideo 4 года назад

@tyroneharris8345 5 лет назад

GREAT VIDEO!!! Thank you for teaching me how to replace my icemaker!

@Appliancevideo 5 лет назад

@EdBeals 11 лет назад

We had this exact problem with our Whirlpool refrigerator and by following your instructions I was able to fix the problem myself. I turned the freezer off using the controls inside the fridge first. I figured I didn't want the freezer trying to chill the warm water I was using to melt the ice. Also, I was lucky that the layer of ice at the bottom of the freezer popped out in all in one piece. Thanks for the video!

@Appliancevideo 4 года назад

@vebaeb 7 лет назад

This video was extremely helpful. Couldn't figure out where the water was coming from until I saw the sheet of ice on the bottom. Mine actually has that new style grommet but it was clogged and dirty. Thanks again.

@Appliancevideo 7 лет назад

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our RU-vid channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@theothervietguy 8 лет назад

Thank you so much for the video. I was able to fix my refrigerator before it could damage my wood floor.

@Appliancevideo 8 лет назад

@deathreaver8299 Год назад

Best video i found to get my freezer apart for my kenmore elite 596. Behind the back wall was the iceberg that sank the titanic i think. Out comes the wifes hair dryer.

@HankDuan 3 года назад

Thank you, my problem was a frozen fan, but this video helped me find the problem and defrost the fan! Now the fridge is working again!

@Appliancevideo 3 года назад

@prakasitphuphatee8488 8 лет назад

Thank you .Your video really help us a lot . We didn't know how to get to the back of the freezer until we saw your video.

@Appliancevideo 8 лет назад

@Milanesa2010 7 лет назад

Thank you for the video. For anyone doing this, please note that there could be a ton of ice accumulated in the silver tray under the fins; and even it will require quite a bit of hot water to melt it all. I only changed the drain pipe thinking that the issue would go away. NO!! I had to do what this video shows to melt all the ice. I even had a huge block of ice on the right side on top of the fins.

@Appliancevideo 7 лет назад

@affboy-ft1lh Год назад

So thankful for the help. I went through it twice. I should have removed the back panel off the rear of the fridge and run a wire or drill bit up thru the drain pipe to clear. Didn't do it so had to do again by removing ice like the video shows then boring out the drain from the back side of the fridge. Hey I'm 77 and if I can do it you can too.

@ConleeMc 7 лет назад

Thank you so much for this video. Everything went perfect and saved $$

@Appliancevideo 7 лет назад

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our RU-vid channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

@anthonyalgodoo4049 2 года назад

Mywife just wanted to clean the freezer but we had a hard time figuring how we to get the door off to get in there! Your video saved the day!

@Appliancevideo 2 года назад

@CommonSenses101 2 года назад

Small portable heater will do the trick. Turn the heat on at low and let it heats for about an hour with door slightly open. Once the temp reaches 80 to 90, it completely melts the ice.

@DMDvideo10 8 месяцев назад

This was very helpful! Freezer looks brand new for now!

@jamesdavis5261 5 лет назад

This video helped me about a year ago. Thank you!!

@Appliancevideo 5 лет назад

@TheRodgerHoover 9 месяцев назад

Very helpful! Took me a lot longer than it took you but....that's to be expected. Thanks!

@joansheehan3366 8 лет назад

Fantastic!! Now, if I can just get up and down onto the floor, crawl around in the fridge, I've got it fixed!

@Appliancevideo 4 года назад

@markmeyer9795 10 лет назад

Thank you for posting this video. I fixed my problem today and could not have ever figured out how to take the freezer apart without your help.

@Appliancevideo 4 года назад

@keithwallace9736 6 лет назад

Followed your instructions and was finished in about 45 minutes. I had already replaced the rubber check valve in the back, but there was a lot of ice frozen behind the panel in the back of the freezer. After thawing it out, it drained perfectly. If we go more than a week without ice in the bottom, then we know it is fixed. Thanks for the video!

@Appliancevideo 6 лет назад

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our RU-vid channel or post our website www.ApplianceVideo.com on your Facebook page.

@scottcrowley2061 3 месяца назад

Thanks for not calling the rubber check valve a "P trap" LOL.

@klscyouthchair4994 4 года назад

I followed your instructions and it worked out perfectly. Great video...thanks!!!

@Appliancevideo 4 года назад

@FrankieBaby1963 5 лет назад

Thanks for video, really helped me fix my issue. My issue was little different. My leak was coming from rubber tube that feeds the icemaker had frozen ice plugging it. So when the ice maker tried to water into icemaker the pressure in the line behind the refrigerator leaked. I had to do the same disassembly to get to the rubber tube and defrost the ice in it. I might have been able to do it all from the back by feeding hot water into the tube but not sure that would have worked or not. In any case this worked and we were able to do major clean out too! Thanks again!

@Appliancevideo 5 лет назад

@jacquelineking6112 3 года назад

Video gave me confidence to attempt this and successfully fix. Not sure what I would have done without it as Covid has slowed done manufacturing related to appliances and parts. Thank you👍

@Appliancevideo 3 года назад

@johnsimmons7806 3 года назад

I watched several other videos before this DYNAMITE one! It told me what and why. THANKS!!!

@Appliancevideo 3 года назад

@curtisdavidw 10 лет назад

Great walk through! Fixed my freezer, thank you!!!!!

@Appliancevideo 4 года назад

@edithnewbold768 4 года назад

My mom and dads fridge froze up like this....they don't have the ice maker hooked up so all i think it needs is thawing.....Wonderful video for this 66 yr old daughter....(although...the fridge is unplugged and will thaw overnight...and hopefully it'll be good.) Thank you....

@Appliancevideo 4 года назад