Whirlpool Washer Won't Agitate or Spin Properly - Metal Hub Upgrade for Stripped Gearcase Splines 

FYI, if this doesn't work, every single time the answer is "I bought the suspension rods from Amazon". AMAZON RODS ARE GARBAGE. I'll make a video on this soon, but its due to an improper damping agent. We have a grease that solves this, and works with all washing machines on the market: bens-appliances.com/products/bounce-b-gone-washing-machine-suspension-grease-ba-80048?_pos=1&_sid=396670320&_ss=r

My washer was shaking violently. Same one as in video. First I replaced the suspension, still shakes but not as bad. Then I found this video, ordered the parts, installed and calibrated. The machine runs like brand new now! Thank you Ben! Hopefully the metal hub won't break the agitator. Only time will tell. So far, worth the money!

Fantastic! The calibration is perhaps the most overlooked part of the entire process. 10/10

So i bought Ben's repair kit. Excited to get it. This was the 2nd POS washer I had this problem with. Ben's worked for a short time. Was not going to let this washer defeat me. Took it all apart. Cleaned shaft with CLR and wire brush. Basket was reamed out around shaft. Used Ben's kit with JB liquid steel. Worked it down around shaft. Completely covered all parts and resembled. Works great. Used Ben's with liquid steel. Let dry 2 days. Have used for 3 months. No wobble at all.

After watching your video, we ordered the recommended parts, tool, and blue goo. This was a lot cheaper than I would have imagined. We received the order within 3 days. While following the video step by step, the repair took less than an hour. Waiting 24 hours to set was the hardest part. We recalibrated as instructed, and started the clean cycle. We are now up and running. Thank you for your great easy to follow instructions, your quick shipping, and affordable price. Times are tight right now and an inhome repairman or new washer is not in our budget. 😊

ive seen this metal hub on a repair job once before wondered if they were compatible with the crap plastic ones. Ive diagnosed 2 more customer machines just this week with bad drive hubs and worn splines. Going to order a few of these for future jobs, a lot easier to sell a $50 dollar part vs 200+ for a gearcase job

Ran a few washes including a heavy one with sheets and everything seems to work normally. I did recheck the suspension rod play. It is hard to compare with how the tub behaved five years ago when new, but doing a bounce and sway test the motions damp out very quickly so it looks like the rods are OK for now. Kudos to Ben for providing the videos, and the metal replacement hub!

THANK YOU SO MUCH FOR THIS! Fixed our washer instead of replacing it. We ended up buying air wedges to get the wash plate off.

I have a Maytag Bravos washer. Six years old. Ive had to replace the stripped out plastic hub 3 times and 2 worn wash plates. The first two wash plates I had to destroy to get them off the shaft, frozen due to corrosion to shaft at top splines. Third wash plate I got off, I feel due to the use of a lot of anti seize compound. Last repair was weeks ago, Before that, 8 months ago. When my order comes in I will be ready for the upgrade. Thanks for the tips on the manual test mode control knob instructions as well as calibration mode. Thanks a million Ben 😀

This is the exact washer we have. So good to have this video in case we ever have this problem. It is 7 years old, so fingers crossed we won't have to do this any time soon.

I love the fact that this happens to be exactly the same washer I have. The suspension rods appear to have good damping when I push the tub down or sideways, but there is wobble between the inner and outer tubs so I’m trying a new drive plate first. I just received your new metal hub so we’ll see how it goes.

I've been hearing the washer make a hard clicking noise on rinse, it's gotten louder over the past year. I knew something was wrong, went to to diagnose, seems the locking plate is loose, glad I found this video, this will be an easy fix for $35. Thanks for making the video and including the recalibration part.

This video is excellent! Note to Ben - This will work for some Kenmore washers also! I have a Kenmore model 110.2513241 which has the plastic hub (drive block), part number W10528947. The plastic hub in my washer stripped out about a year ago and I replaced it easily with a new plastic one. Last weekend, the washer started making the same noise that it did right before the last one failed. I had a horrible time taking out the washplate this time and it broke so I ended up needing a new one of those also. Anyway, once the washplate was out of the way I pulled out the hub and, sure enough, it was mostly stripped. I got a new one and installed it, but I would not be surprised if that one strips out within the next year. When it does, now I know that I can get a metal replacement from you that will probably outlive the rest of the washer. Thank you so much for finding this solution!

We have a Vzug washing machine here in Switzerland, the dampening shocks failed on it. we called vzug to come fix and they flat out said its more than 9 years old so they wont fix it and to buy a new one. i ended up finding parts online that looked the same and installed them myself, problem solved .. was one of your old videos that taught me what to look for and how to do it!. thanks!

Thank you thank you thank you!!! I have been replacing that plastic piece once every four months because it's like $5 and I cannot afford to get a new washer haha seeing this video, I replaced the plastic hub with the metal and you literally saved me from having to continue this madness!! I love your videos and have learned so much!

Excellent product. Have a Maytag, with the tall agitator. Bounced around even when empty. Bought these parts. First time install, tightened screws down without taking into account the tub settled on the shaft. Ran a test, bounced like crazy from the bottom. Went back in, lifted tub, tightened screws (a quarter inch!). Re-calibrated and tested. Purrs like a kitten. Problem solved. As for getting the agitator off, in my case I just rocked it from side to side while pulling and it popped off. After reading comments on the part's early failure, I will post an update after a month.

Awesomely explained and videotaped. Great video, thank you. Some of us guys can fix things but never got certified or anything. Previewing a job you never did before really helps.

Thanks for what you do, Ben! You've saved me from calling a tech out on my machine and my MIL's dryer. It was so cheap and easy to fix, with your direction.

Thank you so much for this video! I just ordered the hub kit! My machine washes and spins but nothing is getting cleaned and the tub has so much movement to it. I am hoping this is the issue! My kids love to overload the machine with their clothes and blankets and I have a feeling the hub is smoked from the amount of laundry being shoved into the machine. Wish me luck lol!

I was able to get the old hub off using three air shim bags, one under each of the agitator splines. This finally worked after soaking in citric and other slightly stronger acids for hours and trying to pry it off in creative ways!

You're the man! Thank you so very much for this video . Upgrading to this metal hub made all this difference. Washer is working again definitely extended its life a few more years. Only took me five tries to calibrate the knob turns within the 3 to 6 seconds. Excellent video, thanks again.

THANK YOU BEN!!! We need more people like you in the world. Just placed an order and am going to try doing this myself 💪🏻

Ben is the best at explaining what to do and when to do it.

I also much appreciate your RU-vid help! I did end breaking the plastic wash plate. But no difficulty replacing the hub assy with the steel one and put some new OEM spring assys in too. But I suspect the real cause of extreme “walking” was the three dimes I found lodged in three drain holes below the washplate. This probably caused a severe imbalance of spin water dispersion out of the drum. They were all in the same quadrant.

Coming from a mechanic, amazing job you did here.

Wish I had found your site earlier. Bought the plastic repair, found another site showing the metal hub but it didn't list my model. I was not sure it would work. Your site listed my model. Washer is now running☝ great. Bought your cleaner can't wait for it! Thanks

From one Ben to another, thanks for the info! And thanks for carrying the spanner, def gonna make this job easier!

Amazing fix! I still had banging after I switched out the suspension rods and this part and video saved me from having to buy a new washer. The agitator was a pain to get out. After some hot water and vinegar, it popped right off. Thanks! As always, your videos save me money!🥳

Had 2 drive hub replacements this week. Then this video appears on my algorithm. Going to give it a try next time I come across the same issue. Thanks

Ben, thanks so much for your comprehensive guide to this machine. I really appreciate it and only wish I had learned about you and the shop that ships to Western Canada(!?) before spending hundreds of dollars on a technician who wasted everyone's time. You're the GOAT!

Ben, thanks for all your informative videos. Like everything else on the market these days, appliances are designed to break!

Fabulous, got the parts, followed the video and voila, washer works. Thanks Ben. Next step was new washer, likely $600! Thank you thank you.

Best video for this repair on RU-vid by FAR! Soooooo helpful! THANK YOU!!!

Just ordered the parts and spanner wrench. Thank You! Last machine went 15 years with no issues. New "more efficient" machine I'm replacing parts within 3 years......SMH.

This is perfect. No matter how hard I pried and how much penetrating oil I used it wouldn't budge. I soaked it for days. I bought four air wedges for

Cool! I just replaced my hub with a plastic one because it was totally smooth on the inside. If it goes out again (or I should say, when it goes out), I'll switch to metal.

Wow! You offer so much knowledge to the public. It's much appreciated!!! :)

Ben! This video saved me some money. You are the man. I followed your video and I was able to fix my machine. Thank you so much.

Thanks for the video I just needed to see how tight I need to tighten the screw into my wash plate after applying my loctite it looks like you gave it a really good crank here’s hoping the loctite helps keep my wash plate on by helping it grip when it’s on spin cycle and vibrating too much

Wow dude, Ben Thank you so much. My machine is only 5 years old and I've replaced the hub assembly a couple of years ago. This thing has had several repairs by me. I was about to throw this thing out and buy a speed queen. I knew the plastic splines would just strip out again. Found your video and then another guy recommended your hub assembly repair part (I'm sorry I don't remember his name on RU-vid). I clicked on the link in the description made sure it was for my Kenmore series 500, and ordered the wrench loctite and hub assembly. Installation was a breeze. Thank you Ben🎉. For a very informative video with very easy to understand instructions. My washing machine is repaired just tested it out it works great. Shipping also took no time at all as I am just north of you in Cleveland Ohio (well a suburb of)

This did fix the problem with the agitator. Worked great for about 3 months, then the transmission on the washer burned up. I'm told the gear was designed plastic so it would break, saving the transmission. If anyone reads this, please just replace the part with another plastic one, and not the metal one. I had to buy a new washer because of it.

Makes me wonder how many other products of appliances can be upgraded like this. Great video

Hey Ben! Just wanted to say thank you so much. I'm a tech in canada and I've diagnosed 4 transmissions are bad in the past week. Most people dont want to spend $310 CAD on a tranny and junk the machine. I'm so excited to try this and start saving my customers money! PS- i asked my whirlpool supplier what they would charge me for the part and they were annoyed that I'd discovered this fix!

Hey, back on this video a year later. I had the plastic drum hub strip out August 2023. The transmission splines didn't look great, but a new plastic hub fixed the issue. I also bought the metal drum hub, and ended up returning it to save a buck. Well, July 2024, guess what? The plastic hub stripped out again in less than a year. Definitely putting a metal hub on now. Anybody dealing with this for the first time, just spend the money on the metal hub, not worth the hassle of taking it all apart twice. Thanks again for the video!

Just ordered this hub and I really hope it fixes our violent wobble. I have replaced the original plastic hub with no change and replaced the suspension springs with no change, even after calibrating. Hopeful that I don't have to replace the wash basket

Thank you. Still figuring mine out but your vidoes are hands down the best.

Hi Ben! Thanks so much the video and parts! I knew right away when I pulled out the plastic hub that it was garbage. Glad I put in a better part.

I followed your instructions to the letter, still like riding a bull. Time for a new washer.

Thanks, Ben. The reset sequence was perfect.

Never in a million years would I have guessed a washing machine needed recalibration after a repair. The more you know.

Wow all these years and I have never seen this part show up on whirlpools part list and that plastic hub is total garbage! Ty from another technician!!

Thanks Ben! We tried the plastic hub 3 times and it kept breaking! We are looking forward to getting the metal one and getting this issue fixed!

So I just want to share my story. My washer started shaking violently last year. I got deployed so I couldn't really do anything about it at the time. I come home and I look on RU-vid and sure enough everyone is saying to change my suspension rods, and Leveled the washer with a magnetic level. Which I did but it did not actually fix the problem. Next, I found a video that led me to this one. I went to my local appliance repair shop and bought the kit mentioned in this video. Alas, when I replace my hub, I notice my hub actually was not run down like the one shown here, so I'm pretty sure that was not the problem either, because I still had violent spinning. Fast forward to today and I'm determined to figure out what is wrong with my washing machine. I opened it back up and I'm looking around. I noticed these black pads on all four sides of the washing except in one spot on the left side. And it dawned on me that during the spin cycle the cylinder would hit these pads stopping it from violently hitting against the walls of the washing machine. I go to the local hardware store and buy some pads usually use for door frames with adhesive on the other side. I open the washing machine and stick it on to the inside of the washing machine sure enough it goes into spin cycle and there's no violent shaking. It was then I had a flash back of cleaning my garage/laundry room stepping on that missing pad and throwing it away not realizing what it actually was. These videos taught me a skill I never had before and I am forever grateful. That being said sometimes the simple solution is the hardest one to notice. So before you do anything. Make sure your drum impact pads on the inside did not fall off. I may have spent roughly 150-200 dollars on everything I used for this project. But in the end it beats spending what I would have on a new washer.

Thank you! Very detailed instructions on how to get the job done. Can you share more information on what will be the steps to remove the basket?

Thanks for showing this video It s good to know what to do if your washer is not working or what to do if your washer is not working properly

Wet off, thx for vids and helping out by taking time to do these types of vids, something that can take hours, and that’s before the editing starts☺️👍🏻👍🏻 6:47 Story-time for anyone liking “stories”. So, my Dad went to help me in a repair job (dishwasher for anyone curious) & needed my thread locker that’s use in particular areas on bolts etc….. In my organized repair tool box (“organized” is important & why stressed this, lol, and like using Packout, Flex, Makita, Bosch, to name a few mobile/job site toolboxes & organizers…..Packout being my Fav, w/ rest in my top 5; Ridgid is in there too) & this day was Milwaukee Packout. So, as he was helping me he got the thread locker (or threadlocker, whichever way ya like using, both get there in the end though 😃) & he handed me 2 and I put in. Now mind ya, I specified BLUE, as an fyi….. on the 3rd bolt I noticed was using RED, oh boy, not end of world and asked if he could please switch to BLUE… So, was on dishwasher door panel using those pesky sheet metal screws on a KitchenAid dishwasher and he put the threadlocker in and put screws in holes to line up for me to go thru and tighten down….well oiled machine assembly line for quick work, right. On my 2nd screw I noticed not a BLUE, but a GREEN thread locker 🤦🏼 REALLY DAD, like really. Dad: couldn’t find and they all the same. Me: go over to organizer and see the labeled area marked ThreadLKR (hey, word to long to fit, but ya get it right, I’m guessing ya gonna say “nope”, lol, and that fine, go ahead😆) and the 2 different brands of BLUE thread locker are like right there….I MEAN RIGHT THERE, as use the most outta the other “lockers”. So, back to his; they all the same “saying”. I assure you, for anyone not in trades, never have used, don’t care, etc….THE DIFF COLOR THREAD LOCKER ARE NOT THE SAME THING, REPEAT, NOT SAME THING, and is why make diff colors! So, depending on application, you may be able to get away with using “whatever” color threadLKR , but depending on what working on, Co policy, Warranty claim policy perhaps, and so on etc……..using the correct color “can make BUG DIFFERENCE” and I’m talking about if ya gotta come back for another repair and take apart to get to; or the NEXT person called that has to remove a fastener that might need 500 degrees of heat cuz of “choosing and using” diff odor of threadLKR, just saying and my opinion which against my Dad’s that you can’t use the same color for everything and that all the colors the exact same product, why; simple……because they ARE NOT. Ok, if made to end of this storytelling, thx. Know was such a “page turner”; and appreciate reading it anyway. Hope anyone that is a diy, new to repair, trades, etc….that this helps you realize there are diff colors and brands to thread locker (not just loctite red or blue probably mostly seen and heard of; especially BLUE and when comes to electronics repair, cuz no one wants to use a red or color that if a serviceable part and you are lucky person that gets the call to service said “electrical device [PC, Console, for 2 examples] you will be glad the right thread locker was used, or NO thread locker was used, if not required….and gets me to a TIP) TIP = don’t think that you must use thread locker b/c might have a set of fasteners in hand that don’t require any color, and adding blue or red , as will still work fine; when go to remove said fasteners, “can” be difficult….Said “can be” as sometimes it works out and is easy; other times ya using all your tricks and patience😉 Have good one cheers✌🏻

Ben, at the start of video you got cut off, you didn't say what to do if the wash plate DOES spin freely.

Hey Ben, I have the same issue and have found the solution thanks to your video. One question, when I removed the tub, there was water in the walls of the tub. Is that normal? Also when the machine is coming out of the spin cycle, it clicks VERY loudly. Is this also normal? Thanks - Andy.

Attention, thread locker is definitely necessary! I didn't use it and it came loose, hopefully it didn't damage it and I can just reinstall. Wish me luck.

Thanks for any excellent video. I sure wish you had a tip or few on how to get that stubborn wash plate screw off.

Man I was really hoping this was going to fix my washing machine. I bought the hub assembly I bought the tool I bought the blue loctite then installed the hub assembly. Unfortunately it only lasted about a week. The splined part of the metal hub assembly split in two. I'm back to where I started. Went ahead and ordered the plastic hub assembly from your site. Hopefully this will work or I will buy a new gear case for it. I mean the spines look okay on the drive shaft. Can't believe this machine is only 5 years old and this will be its third hub assembly.

My washer wouldn’t do high speed spin when I bought it used and I followed this video, found my old hub was completely stripped out and now it spins high speed beautifully no more wet clothes lol

🚨this is an easy fix and most likely the cause for a washer jumping around. I replaced the springs and it still jumped. If when holding the outer tub lip and shaking the inner tub and there is any play or rocking back and forth, then this is the fix. MAKE SURE YOU BUY THE SHIM KIT. when you take off the plastic OEM hub and clean off the shaft, make sure you install the shim that will take the play out of the shaft to tub contact. I didn’t do this the first time and there was play after installing this part. Ben appliance sells the shim kit in three sizes when you order it. Mine was the middle one which was green that I had to install. Once I tapped that in between the tub and the shaft there was no play. I then installed the hub like in the video and there is no play. Had to order hub again because I couldn’t break the Loctite on the 1st one. My washer is working 100% now. I can’t stress it enough make sure you install a shim or it will still jump and have play even after it’s installing the hub fully. Depending how long you’ve been using your washer and letting it jump around will dictate how much of the tub has been worn away, which will require the shim size to be different. Use a thin flat surface and tap the shim around till flush. Don’t use a pointed object or screw driver as this will damage the shim.

THank you for the walk throught exactly what was the fix for my washer keep up the great job!!!!!

Big thanks . I got the parts from you and the repair was a snap . I will be using the wash bomb .

love your videos . informative and very helpful . note : i tried all of your tips to remove my stuck agitator , nothing worked. then i found a video by Lorain Furniture and Appliance using air wedges to remove a stuck agitator . after installing and inflating the wedges i poured boiling hot water over center of agitator per their video . in less than a minute after pouring the water the agitator finally let go.

I ordered and replaced the parts he is selling and it still danced across the floor. I then replaced the suspension rods and it is working fine now.

Great video, it will forever be in my saved videos! Thank you.

Ben thanks for the video…. I had a terrible wash plate that wouldn’t come even after the citric acid and degreaser for 10 tries each… finally had to just destroy it and will just buy a new wash plates…. My whirlpool looks identical to the one your showing….. only puzzling item to me is the splines that the wash plate sit on are actually larger than the one for the hub…. So the hub once I disassembled it wouldn’t come off due to the larger splined hub above. It wouldn’t let the old come of without cutting it and now won’t let me put the metal upgrade hub on it because it can’t pass over it…. Ever seen this situation or know of another metal hub kit I may can use….. thanks for making the video and trying to allow us diy guys to save some money

This video and the part i ordered from you saved me hundreds of dollars! Thanks for this!!

Hey Ben, We just replaced our 8 year old Maytag Bravos this weekend do to wash plate lock up and fried drive motor. I have a feeling this would have fixed the wash plate issue, but not sure if the drive motor could be fixed. I hope the new Whirlpool will last a bit longer than 8 years. Thanks for the videos.

I got everything back together, with the new metal hub, recalibrated, now just waiting till , tomorrow afternoon to do a load . Hopefully all is good.

How funny! I got my parts from you today, then went to O'Reilly Auto Parts to get an appropriate hammer. I got exactly the same model as you.

I just found your RU-vid site. Very exciting! Can you tell me what brand/ model stove is best in 2023? Thank you!

Thank you Ben!!! What a great service you provide!! Where’s your tip link??

Hi , Ben this is exactly the problem we have unfortunately we did change the suspension rods thinking it was that the issue . It’s your link of the parts for a Maytag too ? , We have the Bravos MCT model MVWX655DW1 Thxs

Wow amazing. Also the direct drives came in the early 90s I believe

My washer has always had that bouncy bit in the tub. We bought it brand new and have had issues with it striping out the plastic junk under the agitator plate. I have had this bravos xl for 3 years and have replaced that plastic junk 3 times. It has always had an issue of getting out of balance as well. No matter how small of a load I put in or how I make sure the load is balanced to begin with. I am guessing it had something faulty in it to begin with and I thought the bouncy tub was normal, since this is the first washer I have ever had that did not have an actual agitator in it.

Is there going to be a restock of this item soon? I've been checking for a couple days now. Per this video, this is exactly what I need!!! Excited to be able to order.

👍🏼👏👏👏great video Info…for those who like to do there own repairs ! Thxs Ben

Thank you Ben, exactly what I needed. I'll purchase the parts from your site.

Hello Ben. Hope your day is going well. I’ve been working on repairing our washer for the past couple weeks. Had to regroup and figure out how to get the wash plate out. We got it, thanks to your videos. Ordered and installed the metal hub, recalibrated and waited to let the locktite set. The inner tube movement and rocking improved greatly after install but could still sense a little movement. Ran the quick spin (per your video) in the manual test mode. There was still a little shimmy but before it was an earthquake, so thought a regular wash would be okay. But it started shaking badly on our first wash. We didn’t receive new screws when we got the hub from you, or at least I didn’t see them so used the old screws. Could that be the problem? When installing the metal hub, the biggest piece with the holes for the screws to go through, didn’t seem to set down completely on the inner tub. Could that be the problem? Will watch video again and see if I missed something. Thanks

thankyou very much, i used you tip and it work well.... my girl cant thank me enough!!! super thankx on its way

Not sure if you answer questions , I did replace the hub with the metal one , the old plastic one the splines were shredded and worn out, . Replaced with metal one , and same thing happened after awhile maybe a span of 6 months or more…Why is it that they are getting worn out so fast?

Thank you for you videos. I did use your other video to replace the rods. What a difference. I wasn’t able to get the machine into calibration mode but it’s so much better now. I planning to switch out this next. The spanner wrench, is it one size fits all or do I need to get a specific one? Can you send a link when you have a chance if it’s a specific size please. Thanks again for your help.

Hi Ben I have a Whirlpool WTW7500GC2 washer that won’t stop walking on every load. We tried rearranging the cloths and nothing helps. Would this repair fix the problem or is the suspension rods? Thanks for any help.

Thanks for the ZEP Tip. Came right off with Zep. I thought the new one was supposed to come with new screws? Is it OK to use the old screws with the metal HUB?

Ben, I owe you a case of beer. THANK YOU!!!

Very well explained. Very much appreciated. I changed my suspension rods, still shakes. This repair looks easier. My whirlpool has a large agitator in the middle. Im sure the principles are the same but do you have instructions of videos on removing the center agitator, to get to the gear case?? Thanks. MOD MVWC565FW1

Hi there! My washer won't Agitate neither Spin, what could it be? It's a Kenmore digital topload washer, thanks!

From personal experience. 1. The metal hub is $40 and spaner wrench $25, rubber maker $5-$10 2. The washer can still be out balance , or not spin where could be $60 suspension rods, or $60 inner balance tube. Or gear case transmission - $300-$400 There's a lot of parts and you can waste money on something not worth fixing due to non spinning and balance problems.

Does this apply to roper washer machine, because after changing Suspension Rod Kit For Roper RTW4640YQ1 RTW4640YQ RTW4740YQ0 Automatic Washer, the machine still knocks when spinning?????????

I hope you can help me with a question. I have this washer, and we had it shut down after a power outage. It would not come back on, and we couldn't get it to wash. I had unplugged it to check inside, but nothing seemed burnt out. The next morning, in a last ditch effort, I plugged it back in, and to my surprise, it worked just fine. If the unit gets unplugged, power goes out, or a fuse blows in the house, the washer won't work unless we unplug it for about 30 minutes, and plug it back in. Is this normal? Seeing that there are diagnostic settings using the center dial, is there a way to use the dial to reset the machine so it will run immediately after the power goes out or unit is unplugged?

Hi @bensappliancesandjunk thanks for the good videos. I think I need to upgrade to a metal hub per this video, but would please like your opinion. I'm working on a Maytag MVWC565FW1. It's acting really off balance during spin cycles, walking, banging, etc. First thing I did was level it by adjusting the feet. Didn't work. Then I ordered new springs/shocks (someone else's video). Didn't work. Actually seemed to get worse. Then your Fifty Cent video hack mentioned hub which brought me to this video. Mine has an agitator and I think I need to get a really long extension to loosen the 7/16. What do you think? I'm a pastor working on the church parsonage appliance, so cost savings is a big help. Thank you! I plan to order parts from your store, but wanted you opinion before ordering.

I live in Atlanta and I’m trying to learn how to fix washer,dryer, and refrigerator is there a school you recommend please

Do you have a video on stubborn metal hub removals?maytag Centennial.

I bought one of these metal hub drives,and within 3 months it broke apart into 4 pieces under the agitator plate. Went back to the plastic hub drive. It's cheaper to replace.

Can you please show a video on how to use the Gear Case Shim kit.

How long does it normally take for this problem to occur? I just purchased the washer. Thank you for the video.

Super bummed!! Upgraded to the metal hub and it lasted maybe 2 months or less! Agitator spins around, not sure what it looks like because we used locktite on the bolt.