Why aren't more of us engaged at work? | Jeff Havens | TEDxNormal 

Loved this! Such an engaging speaker too. The humor makes me not-forget the 'Compliment sandwich' for sure. Thank you.

This is HUGE for motivating guide dogs for the blind to work. You have to build in constructive criticism to their training program so they have a full understanding of safe and unsafe behaviors. Yes this, No that. If you aren't a good leader, (ie, give too much or too little positive and negative feedback) you crush the initiative and confidence of your guide dog and they disengage from the training or quit all-together! The issue is that each dog required different levels and types of feedback so you had to get to know each individual dog in order to figure out what was more effective for them. At least people tell you, try all this with an animal that doesn't speak. WAY harder!

I was taught the sandwich technique years ago and it completely does not work on my current boyfriend LOL this just explained why, thx Jeff!

Human resources are the moles that are sinking the ships.

I'm hungry. Great talk Jeff! Great energy and love the message. You would think that fat $550B would be a big enough incentive to focus more on this problem.

Excellent!

Great Talk, thank you.

Nice try on leadership, but unfortunately, came across as formulaic. Can't manufacture leadership and quite frankly, 90% of what was covered was managing..seriously...a crisis doesn't need the constructive criticism sandwich. Leadership is about people motivating, caring, listening and succeeding in a crisis. However, leadership is about a passionate, must get it done drive toward achieving the end of a crisis or achieving a vision. A leader operates on razor's edge between going to far to succeed and not going far enough. That is why leaders have catastrophic failures and catastrophic success. Steve Jobs in your video is actually a leader. Had a burning desire to get it done, but experienced catastrophic failure (getting released) before success (coming back to Apple). Others, such as Washington, Ghandi, Churchill, Lincoln, MLK etc were all leaders....put it all on the line and some died for their convictions. The real reality is most people can't be leaders...can't all be MLK or Lincoln. Why? Because people are uncomfortable being on razor's edge. Rather, most people want to be trained to do a job, taught how to manage (take direction) and how to be told what to do so they can go to work and get paid for the day. Nothing wrong with that. Final reality is that people are uncomfortable or disinterested in work because they feel they don't get an honest day's wages, too much time from family, realize making widgets won't really leave a legacy, don't have spiritual convictions, believe their personal long-term goals aren't achievable, and spent too much time listening to the news and being on social media about how negative things are...all this is not something a leader can really impact unless there is a crisis.