Why Can't You Repair Your Shark Vacuum?

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Are you having a tough time repairing your Shark vacuum cleaner? Well, we have good news and bad news. The good news is you're not crazy and you're not alone! The bad news: Shark deliberately makes their vacuum cleaners very hard to repair. In this video, Josh explains why this is and some of the things Shark does to make repair near impossible. We also discuss some of the economic and ecological impacts that this has.
In response to all the requests for what vacuums Josh recommends there are two play lists available on youtube: • General Repair
• Sebo Vacuums
If you want to learn more about Shark vacuum repair, check out our article here:
www.vacuumsrus.com/shark-vacu...
And finally we now have a security bit set that fits every type of shark security bit including the T20 which is not in the set from Harbor freight that people keep talking about in the comments.
www.vacuumsrus.com/product/cl...
Vacuums R Us & Sewing Too - Arvada Store
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Vacuums R Us & Sewing Too - Boulder Store
3005 28th St.
Boulder, CO 80301
(303) 449-8913
www.vacuumsrus.com/vacuums-r-...
Vacuums R Us & Sewing Too - Fort Collins Store
501 Riverside Ave
Fort Collins, CO 80524
(970) 223-7327
www.vacuumsrus.com/vacuums-r-...

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Опубликовано:

9 май 2023

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Комментарии : 1,4 тыс.

@Mega_Casual 8 месяцев назад

This is great info. This whole business model of eliminating right-to-repair is growing exponentially in the U.S. I hope Shark Sales are reading these comments. Because of their eliminating right-to-repair, I for one, will never buy another shark vacuum, ever. Josh, thanks again for your valuable information.

@vacuumsrus 8 месяцев назад

Glad we could help!

@cheddarcheese 5 месяцев назад

Add Dyson to that list, Electrolux, Samasung, Apple, most TVs and newish cars.

@Cj032188 5 месяцев назад

Same, I currently own a shark (about 4-5 years old now) When i am replacing it I will not buy another shark.

@boggy7665 5 месяцев назад

Now, before I buy anything, I look at the maker's reputation for providing repair parts and information.

@jamesbizs 5 месяцев назад

⁠⁠⁠@@Cj032188you had a shark last for 5 years. And it still works. But you’re not going to get another one?

@sutrasandwich983 4 месяца назад

After 40 years in the vacuum repair business, I agree with you on the waste these companies are creating. Thank you for this video.

@vacuumsrus 4 месяца назад

Thanks for watching!

@elainescott6791 Месяц назад

I understand the recycling part but I don’t think that’s a huge investment over four years five years but I wouldn’t buy a Dyson one by Jason over shark that’s just my own professional opinion specially, if it’s cordless, they lose their power very quickly

@nigelwilliams4954 Месяц назад

I'm on my second shark, and it will be my last, I will also make sure my friends don't buy one and circulate on social media, just what shark is all about. Great video, thanks for putting it out there, from every disgruntled shark buyer across the pond in the uk

@vacuumsrus Месяц назад

Glad you enjoyed!

@michaelg.294 6 месяцев назад

I work as a service plumber and have all the tools required for these repairs, but even then the repairs to my Shark have been far from easy. So far I've come out victorious but my collection of leftover screws grows with each repair.

@jrockofages5413 4 месяца назад

I can add 2 more from today....

@queueeeee9000 4 месяца назад

We should open up a second hand Shark parts shop

@suloget 3 месяца назад

I am up to my elbows trying to repair a Shark Rocket Powerhead. I think it's the belt. The security screws ended up being the least of my problems. I can't snap off the motor cover. There is a good tutorial on ifixit until you get to that exact step, which is completely skipped! Aargh! @@queueeeee9000

@poopster1946 3 месяца назад

Me to:)

@FalconTechSolutions Месяц назад

🤣😆 us engineers always have left overs,

@anthonym.pacelli1960 9 месяцев назад

So, the brush stopped spinning, after discovering the security screws and using much profanity I went to TSC and they had the right bit set in the discount bin. Took the unit apart, the brush opposite the drive belt has a roller bearing set in cheap plastic which naturally had disintegrated and stopped up the roller. That's when I realized Satan himself held a round table to design this navigator vacuum.

@kristalmorey6938 7 месяцев назад

Mine too.... I agree 💯%

@patriciaengelsiepen9461 7 месяцев назад

So Satan himself is involved in Shark vacuum debacle. I can actually hear him laughing his fiendish laugh watching people try as they might to fix their vacuums over and over again! With this in mind, I have decided to sacrifice my Shark on the altar dedicated to poor design and cheap manufacturing practices of this company!

@indboat 6 месяцев назад

Had the same problem. Went to Oreck. No problems since.

@UziDoesIt8818 6 месяцев назад

Why does this comment only have 11 likes? This shit is glorious! I took mine apart because the cat peed on the carpet, and I used a lot of vinegar and baking soda. Well the baking soda pretty much caked everything up the next day, and so I had to rinse out all the hoses, my husband accidentally broke one of the Allen wrench screws cause he didn't realize it was there. Got the roller out finally and cleaned that, and once we got it back together, it runs and works, but the brush indicator light isn't going on, and it's hardly sucking. So it's back to the drawing board.

@bubbabubba2013 6 месяцев назад

Engineers are paid well to insure products die sooner than later.

@LanaN42 9 месяцев назад

I wish I saw this one month ago. Thank you for validating my frustration.

@vacuumsrus 9 месяцев назад

Glad it was helpful!

@texinn 6 месяцев назад

Absolutely spot on. We have been using a $300 Shark for the past couple of years which just bit the dust, and I have been trying to source the part that's broken. It's near impossible. Shark does not sell that part any more which is strange since its been just a couple of years. The thing about the screws is true as well. I have a fair range of driver bits including the security bits which I used to loosen the screws, but could not pry the panels off. After watching the video, I now get why I could not. I am so glad I watched this video. I had been otherwise satisfied with the product, but I refuse to support a company that plans to screw its own customers.

@robertmisiuk7137 5 месяцев назад

Take a look to see if you can find a used vacuum. Best place to get parts. I've rebuilt several that way.

@mattschiele8080 5 месяцев назад

Little tidbit, a manufacturer has to support parts for a product minumum 7 years after date of manufacturer. I use to go through it when I was as a printer/copier technician, several times. There were instances where manufacturer sent out refurbished units instead of repair part because they did not have repair part in stock or no longer manuntactured part.

@barackblows1942 5 месяцев назад

Buy a Dyson😎, it’s a little more expensive but it’s totally repairable. There are no belts to replace and no tools are needed to open and clean the roller head. I paid $300.00 for mine 15-years ago and it still sucks in a good way. FJB 🖕🇨🇳

@pauls.garrett8507 2 месяца назад

We have a Shark UV540 26. It is about 5 years old. I thought we had a broken belt, turned out to be something totally different but took off the skid plate anyway. There are 11 screws and yes two different sizes, #8&10. These were security head screws with the little nub in the center. I used my standard Torx tools and removed 10 of the 11 screws with no problem but did go to Harbor Freight and purchased a set of security bits for one of the small #8 screw heads. There were no tabs holding the head unit together. It was a very simple project and Amazon had the replacement roller bar and belt had I needed it. Thanks for your video but there is still hope.

@xalen8856 10 месяцев назад

our shark navigator lower duct hose cracked within a year, so I replaced it last january. not only were there security bit screws, but the hose was glued in place. I had to dissolve the glue in nail polish remover. the replacement hose I ordered was much more rigid and has been fine ever since. I also totally agree with sharks becoming more difficult to repair. They weren't always easy but the older models for sure used to have regular philips screws. Such sad times we live in where we get screwed over in virtually every industry.

@donaldsalkovick396 5 месяцев назад

Wow so nail polish remover is 99 cents..... and a lot of common products have done away with Phillips bits a long time ago dark ages??? Omg 😂

@fododude 4 месяца назад

No one knows what you're trying to say, Donald. @@donaldsalkovick396

@Mojo32 6 дней назад

@@donaldsalkovick396😂 Exactly, these people are ridiculous. It's incredibly easy to go to your local Harbor Freight, Tractor Supply, etc. and buy a few screwdriver bits or whatnot. And that's for cheapskates like me, if you want to spend more money on name brand tools that don't get used much then you have that option too, lol, and currently we still have access to the "world wide web" to get whatever else you may need/want to make things even easier, sheesh not sure what these people expect...😂

@bobo-tv4cv 6 месяцев назад

Thank you for exposing this company. We had the exact problem you mentioned, a chewed cord by our new puppy. The frustration was overwhelming to do what we thought would be an easy fix. I personally will not buy another Shark so I hope their sneaky tactics continue to serve them well but I won't be part of their charade.

@vacuumsrus 5 месяцев назад

I think Josh is going to do some cord replacement videos. It is not by any means an easy repair on any of their machines but it's such a ridiculous reason to have to throw some thing in the land fill.

@K.Kelly87 6 месяцев назад

Planned Obsolescence. We own one Shark. It's a small, rechargeable battery hand model. It was the best out of the 3 others I wasted my $$ on. It's about a year old now. It's only used to vacuum my Husband's Semi truck. It does better than most, but not as good as the 12 volt plug-in Dirt Devil we had in the early 1990s. That Dirt Devil was awesome! It had a "beater-bar-brush" and a reusable cloth bag. It vacuumed both the interior of the Semi truck AND THE DOG!!!! (SHE LOVED THAT THING!!!) I paid $389 for my Kenmore vacuum in 1998. Biggest problem I had with it was I ran over an unknown piece of ripped carpet, which is a LONG piece of very tough yarn. The power head has a safety shut-off. I had to take the head apart, remove the brush-roller and use a razor blade to cut the yarn off. Getting it back together with the brackets and belt needing to be assembled at the same time was so hard it took both of us to do it right. Oh and there's only ONE place that carries the bags for it anymore.... Otherwise, that Kenmore vacuum has been trouble free. It still sucks very well, the hoses are in great shape, and all the attachments are stored INSIDE it, so they never got lost.

@andreapost2455 11 месяцев назад

Thank you, Josh! I’m on my first Shark, and I’ve liked it, but thanks to your insights and videos, when it finally dies, I’ll be looking into other brands that make repairs easier. Your videos have helped extend the life of my Shark by equipping me to perform some repairs at home, too, which has saved money and helps the environment. I appreciate you sharing your expertise!

@vacuumsrus 10 месяцев назад

That's great to hear, we're glad we could help!

@anitamarcotte1382 9 месяцев назад

The brush roller on my shark navigator broke and I am off to get torx bits. I have a Electrolux vacuum that's 40 years old that has never failed me.

@delcat8168 6 месяцев назад

Don't buy a Dyson. I phoned the help line to find out how to remove the yellow central boss on the wheels... they wouldn't tell me (they prise out). The mains lead had broken. I fixed it, but eventually bought a Bosch (still a pig to open up)

@robertboykin1828 6 месяцев назад

I ordered special bits to fit the screws, around 20 bucks. glad I did it.

@peachyclean93 6 месяцев назад

You're going to be waiting a long time I've never had a shark vacuum die on me in my previous comment and this column I have always given away my shark to get a new one and everyone that I've given my sharks to they still have them! Hands down they are the best vacuum out there My dad has my old shark and his 6-year-old Dyson crap the bed hands down sharks are the best! I'm getting ready to purchase a new one a shark stratos so some will be getting my old stick vac That looks practically brand new but is well over 7 years old!

@two_owls 11 месяцев назад

Hope y'all are advocating for more robust right to repair legislation at the federal level! Compared to places like the EU, even Canada, the US has pretty shoddy consumer protection laws. Hence our one-year warranties, intentionally hard to repair designs, and lack of replacement parts. Companies need to be forced to do the right thing. They're not gonna do it out of charity, and we can't rely on 'the market' because eventually one company will gobble up most of the competition (hello Apple) and we're back to unrepairable square one!

@MickeyBlueEyes2 7 месяцев назад

I think 12 month guarantees are about the norm globally, but you're right on repairs, there should be available spares and ways and means of repair. (globally)

@H0NSE 7 месяцев назад

@@MickeyBlueEyes2 I'm in eu. My shark came with a 5 year warranty.

@tomhoser9325 6 месяцев назад

@@nonelost1 I try and do the same, but with all the sharks, lawn mowers, tractors,ovens,etc. it's taking some time and some real estate to store all these cannibalized parts. Another problem is once you've stuck them away, can you find them in a year when you need them?

@asherdie 6 месяцев назад

More regulations and the government have never helped the citizen/consumer. There is always "unintended" or "unexpected" negative results. The answer is the consumer do his due diligence and not support these companies that sell snake oil and gimmicks. Kirby and Oreck are actual vacuum manufacturers. Dyson and shark are grifter companies

@goodun2974 6 месяцев назад

@@nonelost1, our first Keurig coffeemaker (not a format I wanted but I stupidly let my wife have her way) lasted about 3 or 4 years. The second one lasted 2 years. When that one died we bought a replacement, which lasted 3 months. I called Keurig and they asked me to send a photograph of the machine showing the serial number, and the sales receipt, which I did. 2 months went by and I heard nothing about receiving a replacement so I called Keurig again and was told that my request was still "being processed". . That was almost 2 months ago and I've still received no communique and no replacement machine. My recommendation is, *never buy a Keurig*! We have gone back to a traditional "drip" coffee-brew machine, for half the price of a mid-level Keurig and with a much lower cost for actual ground coffee, and less waste since the plastic coffee "pods" aren't recyclable. ( We had actually been using Rio Grande coffee pods that cost $25 for 80 of them, which isn't too bad as the cost of coffee pods goes, but buying a pound of coffee is much much cheaper: We tried using the reusable/ refillable coffee pod cups but they were a pain to clean).

@RichardArmstrongFingerstyle 6 дней назад

I have a ten year old Vax which is lighter, has better suction and is repairable. Consumers are getting rinsed more and more. Thanks for the info in your video. You have absolutely saved my phone from the wall of death.

@vacuumsrus 3 дня назад

Glad we could help!

@user-yt3ls2uh1y 4 месяца назад

I'm glad I found this video. I have run into every problem you described in taking my shark brush and motor housing apart. I have Torx bits, but the screws are set so deep I had to buy a set of long Torx bit handles. I found one bit, probably a security bit that would not come out. I tried to drill the screw and found the housing still wouldn't come apart and I can see now they have some interior clips that keep the housing together. What a rip off. I won't buy another one. Thanks for the video.

@OrlandoHarris-dh5oh 9 месяцев назад

I’ve had this vacuum for a few years now and it’s still going strong. ru-vid.comUgkx8ISPQRRAfpAaX4msGjyodObTBnlj4T5g I was cleaning it today and thinking about how much I love no bags to buy and that it comes apart for easy clean up. When I first purchased it we had two dogs and a cat and it kept up well. The suction was great then and still is now. I’m always amazed at the amount of hair it picks up, it works better than any other vacuum I’ve had for pet hair. The attachments are handy and work well. It’s easy to use with arthritic hands. I just had to come write a review because I’m still so pleased with this purchase.

@PresetsDiscovery Год назад

Thank you for the education. I don't own a shark...I guess I'll keep it that way. Bad business practices.

@vacuumsrus Год назад

Terrible practices unfortunately. We always recommend looking into the repairability of a brand before purchasing.

@DOLRED 6 месяцев назад

Glad to watch your video. About 2005, my wife bought 3 purple hand held Sharks SV780N (Battery operated). They were excellent and we still use one of those. After deep internet researching, these Sharks suffer from a "Disease" wherein the thumb operated off-on switch goes bad. The off-on switch is mounted onto a tiny circuit board which itself is mounted into the handle. Repairing this cannot be done as no new parts were available, so I trashed 2 of the 3 Purples for this fault alone. We are still using a Montgomery Ward floor canister vac which dates to at least 1970 (It has a metal case, imagine that!!). The foot operated switch is well worn but keeps on clicking!!

@RogerSpaeth 6 месяцев назад

I'm on my THIRD Shark vacuum product. On my first, a hand-held vacuum, I broke a gear. I called Shark to get a replacement gear. I was notified that disassembling the product voids the warranty.....But they shipped the assembly that includes the broken gear. I was VERY impressed with their assistance and chose to buy a Shark robot vacuum. Again, I have been totally satisfied with with the robot vacuum and recently purchased their Lidar version of the robot vacuum. Again I am EXTREMLY pleased with the products I purchased. I vote a very strong 'YES' To Shark, The Company.

@coboldelphi 6 месяцев назад

I too have had little issues

@mrfester42 Год назад

In addition to warning people about wasting their money you're also doing a great service regarding the negative ecological impact that Sharks is doing to the environment through such greedy business practices. My hat's off to you and Thank You for the video.

@vacuumsrus Год назад

Glad you enjoyed it!

@gregoryscott3858 11 месяцев назад

Call me crazy, but if someone is actually concerned about sustainability, they won't even consider buying a new vacuum, from anyone. There are sooo many perfectly good used vacuums of every size, type, and era, buying new is the least ecological thing you can do.

@mrfester42 11 месяцев назад

@@gregoryscott3858 You're NOT crazy! You're 110% right! BUYING A NEW VACUUM CLEANER IS ECOLOGICALLY IRRESPONSIBLE AND UNWISE AND A COMPLETE WASTE OF MONEY! Yard sales, garage sales and flea markets are a great source for used vacuum cleaners. Also check your local; vacuum repair shop. CRAIGS LIST is another great source BUT if you're patient you don't have to spend any money at all to get a used vacuum cleaner. I am an apartment building maintenance man and I have never spent a cent on a vacuum cleaner. When a homeowner puts their vacuum out at the curb for trash pick-up and I see it as I drive by, I stop and throw it in my car. Almost always it turns out that there's really nothing wrong with it. It turns out to be a simple fix like needing a new belt or it has something like a pet hair ball or a sock OR SOMETHING ELSE stuck in the rollers or in the hose or a long piece of string wound around the rollers that jams it up. If it can't be fixed I scavenge the parts like hoses, belts, filters, power cords, switches, motors and attachments for future repairs. I ALWAYS save ANY removable SHARK parts because every different model uses different parts. You can buy some used SHARK parts on eBay but prices are absolutely ridiculous. It seams like every month or tSO I find another discarded vacuum. I have a lot of storage space in my buildings and I just stash them away. When the one I use at my job breaks and is beyond repair, I just grab another one. I also occasionally give one to a tenant when theirs breaks down and I keep their old one. I usually have about 12 to 15 of them waiting to be resurrected in my vacuum graveyard. I even occasionally have to give some away to local Charity Thrift Stores because they start piling up!! As a side note, I also very rarely buy new tools. Most of the thousands of tools I own were bought used and mostly from yard sales, garage sales and flea markets. Everything from table saws and drill presses to screw drivers and multi-testers.

@goodun2974 6 месяцев назад

@mrfester42, "Sharks"?🤔 Sharks (in the ocean) are important for environmental health. Shark, the vacuum cleaner company, is terrible for the environment.

@jamesbizs 5 месяцев назад

LOL. These things last for a few years. Compared to the plastic we throw out just from food, this is nothing.

@Sparty1966grad 10 месяцев назад

Thank you. I noticed my neighbor had one out at the trash that looked brand new. I grabbed it figuring I would fix it up semi cheap if it needed some basic parts. As you say, it's way beyond that.

@vacuumsrus 10 месяцев назад

Unfortunately!

@MrMattDat 9 месяцев назад

I am a lifelong DIY'er and Shark's security screws were no problem for me. Disassembly and diagnosis? No problem. Reassembly? Problem. I noticed tabs at the front of the "chassis" broke off quite easily removing the side covers. Put it all back together and the slide locks for the top cover now bind up. I've already figured out a solution, but your video really shed light on their designed obsolescence.

@bjuliene 9 месяцев назад

Please share the solution with us

@MrMattDat 9 месяцев назад

Sheet metal screws through the cover. A bit more work to clean the rollers, but it worked!@@bjuliene

@marambula 9 месяцев назад

@@MrMattDat thanks for the insight, what a PITA and greedy design

@bjuliene 8 месяцев назад

Thanks Matt!!

@MrMattDat 8 месяцев назад

@@marambula Absolutely. You can also easily disable the cover switch on the side (unplug it, tie the wires together and remove the switch) to address more. I will probably do that the next time I need to go in there.

@JTHootman1 5 месяцев назад

I appreciate you pointing out this to the American Consumer. I am a recycler of electronic materials and am floored at the number of sharks I pick up. I'm also shocked at how cheaply made they are.

@davecundiff3663 5 месяцев назад

Not as cheap as the Bissell products.

@cynthiafisherrose4178 4 месяца назад

I’ve owned 2 Sharks. The first was Navigator. It lasted 10 yrs and it was easy to replace roller bar. I have had a Vertex for 5 years now which has saved my sanity picking up dog hair (I own Collies). Im quite hard on vacuums. While this one makes it harder to replace the larger roller w fins, the soft bar is super easy to remove and wash. As are the filters. You can “diss” Sharks but I’ve only had 2 repairs in 16 years so I don’t agree that it’s a brand designed by a Satanic round table, but that was very funny! . I’m a walking ad for their vacuums. At the lower end price point, I’m surprised at their quality and high level functionality, esp the Vertex if you own a shedding dog.

@johnjones4825 6 месяцев назад

I'm on my 2nd ever vacuum cleaner, I've been in my house for 33 years now. 1st was a Hoover that lasted about 22 years, with numerous repairs, until the replacement motor burned out. The whole machine was to cracked and had broken housing, so I bought a new Electrolux, about 10 years ago. Both machines were and are used every day (my wife is a clean freak). The Electrolux, although pretty battered, still works like a new one, I have only replaced the hose once, and the carpet brush attachment so far. two great machines!

@frankvucolo6249 9 месяцев назад

Great video. This goes beyond vacuums to consumer electronics and even power equipment like lawnmowers. The problem is partially driven by the better quality, repairable units. Parts are so expensive that repair is sometimes prohibitive. 2 years ago I had a Miele vac where the head stopped working. I disassembled (I have torx, a multimeter and the right tools and knowledge,) diagnosed and priced out the parts needed to repair. $300, doing the repair myself. So do I invest $300 in a 5 year old vac that I paid $600 for? Or do I just buy a $200 vac and get what I can from it? Back to mowers… Honda will stop selling push lawn mowers in 2024. They quit on riders years ago. They make a very impressive $1000 mower that is durable and repairable. The vast majority of consumers want the $300 box store mower that will get the job done for a few years. We are living in a disposable world. For every consumer who will go to a fine establishment like yours (or like my local power equipment dealer,) there are a busload buying from Amazon or a box store on price point.

@jjk2one 6 месяцев назад

I am not a professional but I bet the new low voltage requirements for appliances is going to make them wear out even quicker. I really hope it does not hurt the homes electrical system. GREED _______________________________________________________________________________________________ "Low-voltage Electrical Appliances Market" is segmented into Regions, Applications (Industrial, Commercial, Civil Building), and Types (Power Distribution Appliances, Terminal Appliances, Control Appliances, Power Supply Appliances, Electronic Appliances). The report presents the research and analysis provided within the Low-voltage Electrical Appliances Market Research is meant to benefit stakeholders, vendors, and other participants in the industry. This report is of 107 Pages long. The Low-voltage Electrical Appliances market is expected to grow annually by magnificent (CAGR 2023 - 2030).

@rjberes333 5 месяцев назад

How can it be a great video all he did was complain

@Smh85 3 месяца назад

Sad but true!! It's my generation of "instant gratification" millennials that are ruining it. I'm 38 and didn't get Amazon until everything was shut down during Covid, and appreciate brick and mortar stores and repairing things myself.

@Paul.Woodcraft 8 месяцев назад

Thank you for this video. Our second Shark died, the motor stopped working. As it wasn't that old, I assume it was a wire disconnected an easy repair, except despite undoing all the screws, the case wouldn't open. Now replaced with a Miele vacuum, our last Miele lasted 15 years but got rid of as the cost of replacement spares was getting expensive. But it turned out that this would have been less expensive than two unusable Sharks.

@philpeters8200 6 месяцев назад

Just ran across your video today and it confirms my long held belief about Shark vacs. I think they are initially attractive due to price and style. Also they work pretty well. After a few years of use I wanted to replace the brushes or the whole brush roller only to find Shark does not sell these parts. Additionally the hose cracked just like you mentioned in the video. Duct tape fixes the cracked hose and even with worn brushes the vac still picks up stuff. I'll probably use it until the motor goes out. Thanks for the video.

@tomiossi8092 6 месяцев назад

Thank you for the video. I am happy to say we have had ours for a good 10 years with not an issue. Except a broken handle/hose that I was able to order parts for. Still miss my oreck upright which also went 10 years but was a bit more expensive than my shark.

@shannonluther9977 11 месяцев назад

As a house cleaner, I can say you are 100% correct. Removing the lid to brush rollers make them landfill ready. Of course, bissell and Hoover are a waste, so I would still recommend a very cheap basic shark for those looking for cost efficiency. Nothing beats a meile.

@nicholastanton8404 7 месяцев назад

It's nice to see another housekeeper with the same opinion of the brands. I've used many different brands and still find shark the best for cleaning and ease of use. As for Bissell I do not understand why they can't design a cleaner you can use without the brush roll. That is maddening! All that being said, I've never liked the fact that sharks gave to be sent in to the manufacturer to be repaired. That's all I've known until seeing this video today. I didn't know any repair shop would even attempt a repair on a shark because where would they get the parts? Hadn't thought about recycling parts. I read years ago that the guy who started the company fled to Europe to avoid paying taxes. Sounds like the kind of guy with other business practices like this video explains. Fortunately I don't provide a vacuum in my business. I ask the customer to provide one. I have a couple I can use if they don't have one or for any construction clean up I do. Here at the house I use my roommates Rainbow which I absolutely hate. It's one thing to drag around a canister vac, try dragging one that's full of water! Ok, rant over.

@nicholastanton8404 7 месяцев назад

Oh I do have a client with a meile. Very expensive thing that has lost some suction. I keep telling them this but they've done nothing about it. I charge by the hour so it just takes longer to get the rugs clean!

@K.Kelly87 6 месяцев назад

@@nicholastanton8404 Rainbows are SOOOO bad!!! They cost around $2000 back in the early 2000s. They only thing they were good for was filtering allergens out.

@AcmeRacing 6 месяцев назад

@@K.Kelly87 Only the wettable ones. You're better off with a machine that has a HEPA filter.

@3schnauzies 18 дней назад

Housecleaning business owner since 1972. Meiles are a waste of money and awkward to maneuver. Makes the job take longer and harder on your back. I have a Shark I use in my own house...not the basic model, it's red and white...have had it for 6 or 7 years with no issues. Going to say that in all these years of cleaning, I've never had to have a vacuum of mine serviced. Take care of them! Changed belts and cleaned rollers...not too hard to manage.

@user-ge1wx3ir3p 6 месяцев назад

Thanks for posting this. I was trying to fix my shark vaccuum today and was frustrated by the weird screws at the bottom that I didn’t have a screw driver for(have since learned they are the security torx). I always try to repair my products before replacing and will be changing my vaccuum brand to one that allows me to do so.

@gbedford 6 месяцев назад

Harbor Freight, if you have one close by, sells the torx security bits in a bundle with a variety of sizes. Happy to have on hand and fairly inexpensive.

@jockwross Месяц назад

Apple were the pioneers of this BS now nearly all tech gadget company's do this

@phoebelara4296 3 месяца назад

This video just explained every problem I've ever had trying to repair the multiple shark vacuums I've had over the course of 5 years. Self-employed house cleaner, I've had to order the "tamper free" screws, buy whole sets of bits for them, cracked the snap together casing after spending hrs carefully unscrewing what felt like 1000 screws..... good to know I'm not crazy. Also made with screws that strip like no other. Thanks for the video!

@tywebb355 6 месяцев назад

Good video !! I have a NV-500 form (2005?) So far I've replaced 3 hose /handle assemblies, 1 lower hose and a couple of filter sets. Thankfully I've been able to find everything I need fairly easily on Amazon or ebay . (Maybe because it's older ?) I really like the looks of the new ones, and would consider getting another one someday. I really like my Shark !!

@nonsequitor 5 месяцев назад

Great video!! I just ditched them after realizing the same thing - I choose hoover product now after checking their spare parts supply. Happily it's also much easier to dismantle and service. Btw I got into my Shark fine as I have a cheap Chinese off Amazon set of security torx bits - but that didn't help with the atrocious component design.

@matthewbanks187 Год назад

My previous Shark vacuum started having problems with the brush bar that was wearing out so I bought a Sebo vacuum.

@vacuumsrus Год назад

Sebo is one of the best brands out there, especially when it comes to repairability. You made a great choice.

@sandra447murray 10 месяцев назад

Sebo, love it.

@AGoodHairDay 7 месяцев назад

I wish I could afford a Sebo. I know one thing though, I will never give Shark my money ever again.

@andrewmccartneyy6981 5 месяцев назад

I'm glad you made this video, I thought it was just me, they are not made to be repaired, and I am a retired engineer, and as for the small bottom hose between the head and the upright it is a non-standard size (in the UK) I had to fit a smaller size inside the original hose to get it to work

@rlbond 5 месяцев назад

I've had my Miele canister vacuum for 15 years now. It cleans amazingly well and still works fantastically. You get what you pay for.

@fabianmckenna8197 4 месяца назад

I paid £275 for my Shark upright and it stopped picking up after just over a year! Now buying a Victor cleaner which I used for twelve years at work without issue.

@user-od8ik5ru6q 4 месяца назад

I found this video and your other video while trying to replace the microswitch my newer Shark vacuum. I think they caught on to everyone getting around the star screws, because they are now using POP RIVETS on the inside to hold this and other parts in place. Before I went down the Shark repair rabbit hole I had no idea about their awful business practices or that they make things so difficult that even professionals are frustrated. I getting was ready to throw it away, but it made me more determined to fix this thing just to spite them, so tomorrow I am getting a grinder bit to purge these god awful rivets so that I can install my $6 part. And this will be my first and last purchase of anything Shark.

@cecilecarson4511 3 месяца назад

I wondered why the screw snapped off when I was replacing it.

@allysongraves3823 7 месяцев назад

I’ve never felt more frustrated in my life! In fact, I’m not even a person who gets too mad about stuff like this, but I was so angry that my search was, “why can’t I get the damn screws off of my shark vacuum?” So it brought me to you and your explanation of the difficulty of getting into a shark vacuum and that you can’t even replace standard things like a belt. I will never buy a shark vacuum cleaner again and I wish I could shout it to every person looking for a vacuum cleaner. This vacuum cleaner has worked fine for five year, but never again if they’re going to make him where you can’t even get into them. I was about to go nuts trying to get the screws out. We had one of the star shaped tips that worked on several of them but then some of them were different and I thought they were just stripped. And then one had that little post in the middle of it and I thought there’s something wrong with this one? Thank you, you have answered my questions, and I am so grateful you posted this. You’ve saved my sanity today. Thank you.

@vacuumsrus 7 месяцев назад

We're glad we were able to help!

@tommaguire8704 Месяц назад

Thanks for sharing. Discovering all this the hard way , my shark belt roller bit the dust after less than 18 months domestic use and reading closely I doubt they will honour the warranty. The more exposure this issue receives the better for all.

@christine8622 2 месяца назад

Very good video. Have a Shark Duo Clean Performance Lift Away, 4 years old. Soft roller stops working, which I am pretty sure is to do a broken belt. Love the vac. May repair it, but you are correct with the waste and difficulty access for repair.

@GeorgeAustinwriter 11 месяцев назад

Wow! Thanks for taking the time to inform us about this problem. I have a Shark and am the kind of guy who fixes things myself. But, I discovered the things you brought to light. I bought the tools to do the job, then found out that even the access to that special torx screw was too narrow to get the bit head in there! You're like a good friend who just wants to help. If I was in your state I definitely would look you up. Maybe if you take a vacation in Florida...

@Underskore 6 месяцев назад

security torx isn't that uncommon, but it's also not super common.

@lollyriley3430 9 месяцев назад

Thank you so much for this info, My shark duo is now 2 years old, grinding and making a horrific noise. We had a try at taking it apart, but no go. After seeing you video, we now know why! I have always had miele or dyson and will definately be going back to those. I hate the thought of all the landfill, thats dreadful and the main reason I will never buy a shark again.

@interneteditor5258 6 месяцев назад

2 years seems to be the "planned obsolescence" limit - my two Sharks have died at around the 2 year mark. Coincidentally (or not) 2 years is the maximum mandated warranty period in the EU. I'll never buy another thing from these thieving ****s

@clearopt 5 месяцев назад

I was looking for reviews about a Shark Vacuum I was about to buy. Thanks so much for this information!

@vacuumsrus 5 месяцев назад

Glad it was helpful!

@bustedknucklesSD 5 месяцев назад

This is great info, we have a Shark NV100 15 years old now, and I had to replace a few parts over the years. No problem until we had to replace the cord. That machine was never seen again.

@dalemihocik4732 8 месяцев назад

I'm glad Maytag isn't following Sharks business model. Love the way I can still repair and get parts for a 40 year old washer and dryer. I never was so frustrated trying to fix that Shark vac in my life. My local repair shop does his best to cannibalize discarded units for parts but that's not a reliable source.

@user-lt3yg8me9l 8 месяцев назад

My HV301 Shark Rocket has worked well for 5yrs and in rough on it. Best I’ve had. The hose cracked recently, replaced with one from Amazon. Security bits are found at many hardware stores or auto part store for $8-$10. It was easy and cheap!

@Psythik 6 месяцев назад

I don't know what model I have (too lazy to check) but I've had mine for years and it's not designed this way. There are spots to insert a coin and turn to easily open up the thing and clean off the brushes + replace the belt.

@3schnauzies 18 дней назад

People are so lazy and quick to blame the vacuum...maybe they shouldn't run over frayed carpet, clothes, rocks, liquid...and they wouldn't have these problems. I have never had them in 50 years of cleaning!!!

@rennexmachina5272 6 месяцев назад

Thanks! I've already run into this issue. Leaky hose. Fixed it but had to strategically break the rotating vent collar on the handle to do it. Shure would've been nice though if you would've offered us an alternative to the product as I like the way it works when not broken. Keep up the good fight. Cheers!

@ScoutCrafter 6 месяцев назад

Excellent commentary! Thanks 😃👍

@marambula 9 месяцев назад

I've been very happy with my shark duo, and was only looking for roller disassembly videos in order to do a deep cleaning. Sure enough I've got security Torx screws on mine, and the general story you told about repair rights vs wasteful and greedy consumerism has tainted this brand name in my mind. Being anti repair rights is anti human and abusive of our materials/environment. It's literally the poor man buying cheap boots is more expensive than being able to afford an expensive longer lasting pair analogy lmao so it's also intentionally abusive on people financially. I received mine as a moving gift, and I was planning to buy a cordless to gift to my sister when she moves soon, but there's no way I'm financially supporting shark now after seeing those Torx screws on my unit and since learning that a belt replacement would require a catastrophic disassembly.

@witterquickly 8 месяцев назад

I tried to raise a warranty claim with them because after 3 years I noticed that the inner hose in the base had split (I have a 5 year warranty). "Wear and tear - you've been misusing the your vacuum cleaner" was the response :|

@John52416 3 месяца назад

A T-10 will remove those security torc screws I just did it trying to take mine apart to see why the one back wheel won't turn freely. Even with removing screws it wouldn't come apart came across this video searching for a repair video.

@518miller 6 месяцев назад

Thank you for the heads up with regard to Shark and also discussing the ecological damage their business plan results in. Would you please go one step further and discuss what brands have a better track record?

@caroljenkinson5858 6 месяцев назад

They all do it!

@yanitzaaorozco2952 4 месяца назад

Thank you for your video. Makes sense how you explain it.

@vacuumsrus 4 месяца назад

Glad it was helpful!

@AGoodHairDay 7 месяцев назад

Very informative. Thank you

@vacuumsrus 6 месяцев назад

Glad it was helpful!

@stevenhsommer 11 месяцев назад

I just started trying to take apart my Shark Lift Away after a sock destroyed a belt. Immediately ran into the torqs security bits. Drilled out the center pin to be able to use my torqs drivers. Next, the grey end caps on the rollers were snapped in with no way to remove. After watching your video, I realized there is no way to take them off so I just broke them off. I'm pretty crafty and will try to figure out a way to put this back together so it's useable, but this is disgusting. We'll never buy another Shark. 🤮

@domosautomotive1929 10 месяцев назад

Harbor freight sells the torx security bits.

@bjuliene 8 месяцев назад

So what did you come up with? Has it been successful?

@thomasf1146 9 месяцев назад

Great video i just wish you would of given your professional advice on a brand or vacuum to get that is good and easier to repair. Or at least linked your videos

@jmdennis1967 3 месяца назад

I appreciate this information. It is great to know so when I do have issues I will spend the money and upgrade to a Riccar or Sebo.

@vacuumsrus 3 месяца назад

Glad it was helpful!

@kirbyyasha 6 месяцев назад

This just randomly popped into my feed and very well said! I have a Shark, that I have serviced, and it still works, but figured "Why not watch the video?" Glad I did! I have been using vacuums for many years. I love vacuum cleaners. I also love keeping things alive and have serviced many things including vacuums in the past for friends and family with factory service parts as I also feel the ecological impact of throwing away something that might be a simple fix is, well, ridiculous. I own and use a Kirby, but when I am tackling messy jobs, I do go for the quick and easy Shark. Was only $100 when I bought it many many moons ago. I have noticed prices have gone WAY up since I bought it. Figured Shark for everyday cleaning, Kirby for deep cleaning as the Kirby is just rock solid, but those bags. One day, I noticed my Shark, wasn't sucking well. Decided to open it up, rather easy task as, again, old model. Noticed TONS of filth in the power head. Saw the hose cracked. Figured, "No big deal, go find their parts site, and order a new hose" Well, that's when I discovered, I could buy a whole new power head... For $100. Armed with a caliper, found the hose diameter, bought it, noticed Shark glued the old hose in quite well. Broke it all off, replaced it, and it works great now. But that whole experience has made me never want a Shark again. I will keep using my current model. Once it dies, I wouldn't buy another

@goodun2974 6 месяцев назад

Vacuum cleaners with bags not only do a better job of cleaning and filtration---- bagless vacs throw out the fine dust and dander back into the air ---- but the motor of a filter-bag vac will last longer because vacuum cleaner motors are invariably air-cooled, and running dust from a bagless vac through the motor shortens its life.

@AcmeRacing 6 месяцев назад

I worked in a small independent vac shop in the mid 80s. Parts were readily available for almost all brands of vacs. Sharks are disposable plastic, much like Bissel used to be. In the background I see that Eureka is still making the same kind of Sanitaire commercial uprights; that design must be about 60 years old by now.

@martinoamello3017 6 месяцев назад

Can't beat the older actual metal vacuums. My wife still has a couple of very old Rainbow vacuums that still work just fine and still produce enough suction to pull dried concrete apart. OK, maybe not that much suction, but I wouldn't be shocked if you could start up a B52 engine with one..lol

@AcmeRacing 6 месяцев назад

@@martinoamello3017 Rainbows rarely last that long, mostly because people don't take care of them. If you follow the directions religiously, it makes all the difference.

@80s_Gamr 6 месяцев назад

I remember being able to go to Sears and get parts for most vacuums. Sad it's not that easy anymore.

@dankelly2147 Год назад

Took delivery on a new Shark this morning. My old Shark lasted 16 years before it died the other day. Damned sure wish I’d have run across this video before I spent $400 on the new one. Had I done so I’d have purchased a deferent brand.

@vacuumsrus Год назад

Unfortunate timing. When your ready for a new vacuum check out your local vacuum store. They will get you going in the right direction.

@mrfester42 Год назад

Why not try and returning it.. even if you did open the box or even use it? It would be worth a shot. You never know. They just might take it back.

@brianwarner308 6 месяцев назад

thanks josh, great video

@leebarker539 6 месяцев назад

Excellent. Shark off my list. Kudos to Josh for clear and reasonable facts and their inevitable conclusion.YT needs more Joshes!

@bcwingit 7 месяцев назад

We purchased a Rainbow vacuum 21 years ago at that time it cost us $1,800.00 with a couple of accessories. I don't think there are many people that would spend that kind of money on a vacuum but we liked that it used water and that it was very versatile. We still use it once a week or more have had zero issues with it.

@vacuumsrus 7 месяцев назад

Most people spend a lot more than $1,800 on a vacuum by buying lousy products that break every year. You hacked the system and bought some thing that actually works out of the gate. Talk about a life hack ;-P

@dustydawson8977 7 месяцев назад

Had one in Europe had to replace tank separator and gasket. But I don't vacuum once a week at minimum every other day.

@K.Kelly87 6 месяцев назад

WOW! you got a good one! My friend bought one... She spent about $2000 on it. the suction was horrible. It did filter the allergens out of the carpet though. I can see getting one if you have bad allergies... But... I hated it for every time you dragged it across he floor it splashed the big fan on the bottom of the motor... and dumping is was a GAG FEST.

@huskyvacs 6 месяцев назад

I got a Rainbow D-3 from the 1960's from Goodwill for $20. Using a pail of water as a dirt bag is very strange but I guess it's a novelty.

@rvalens2 Год назад

It's called "Planned Obsolescence." And to me, it's a dishonorable way to do business. I recently repaired my old Shark UV795. It's one of the older models. But even then, they were starting to make it more difficult to repair. All the screws in the vacuum's brush roller area were Phillips head, except for one - which had a Torx head on it. Which doesn't make any sense. Why use a Torx head screw when a Phillips would do exactly the same job and just as well? Thankfully, I had a set of Torx head screw drivers. I replaced the offending screw with a standard Phillips and successfully repaired the vacuum. All that being said, it's the last Shark vacuum I am going to buy.

@the_rocs_roost 5 месяцев назад

Thanks so much for making this video. I accepted long ago the old maxim of, "You get what you pay for". I use an Electrolux Discovery II that my parents bought new in the 1980s. It works just as well as it did when new. The brush roll has been replaced twice in 40 years, but other than bags and occasional belts, that's it. I was driving through a neighborhood once a couple of years ago and I saw another Electrolux Discovery II on the curb for the garbage man to pick up. I stopped immediately and went up to the house, knocked on the door, and asked the lady if she was sure she wanted to get rid of her vacuum. She said yes, and I immediately asked if I could have it. She said yes again. I took it home and all it needed was a belt and to be cleaned up a little bit. I hope this little story can be useful to folks reading the comments. Thanks again for the video!

@moonpie1206 5 месяцев назад

Huge thankyou, Josh, knowledge is power.

@Mark-yj3fc 11 месяцев назад

Josh, we love this vacuum but I cannot accept the inability to repair.. What make would you recommend?

@bjuliene 9 месяцев назад

The older version Sharks. Or Bissell. In my experience those have been the best!

@roy-whereamI 9 месяцев назад

Thanks for this video. I'm on my first Shark vacuum. It will be my last.

@fishflash1 6 месяцев назад

Very good video. I like my Shark but will look for repairable options when the time comes.

@MichelleRieber 2 месяца назад

I can’t thank you enough for taking the time to share this information. I will stop searching the internet now for information on my shark vacuum and check out your site for suggestions. I am sure you will not be receiving a Christmas or holiday card from the Shark corporation anytime soon.

@vacuumsrus 2 месяца назад

Probably not! But we're just happy to help share the info!

@stevemoss7793 6 месяцев назад

Here in the UK, Shark vacuum cleaners come with a 5-year guarantee. Something I was grateful for when the latch that keeps it upright broke, and I discovered you have to replace the entire bottom assembly!

@jhomrich89 Год назад

This is why i don't repair sharks anymore, unless you have literally 20 to 30 of them laying around at any given time and are able to harvest those used parts from the machine, which by the way from experience if it's a common failure item you might have to tear apart 2 to 3 machines to get what you need, there's literally no other way to fix them then if you're a shark warranty center and they grant you access to their parts they're literally only going to give you as little as possible to complete that repair and that repair only no thorough checkover or cleaning and general maintenance which again I know from experience once one part fails the rest of the machine isn't far behind, and there goes $200 to $400...

@scarrafc 4 месяца назад

You are so right, on my 2nd shark duo clean lift away now within a space of 4 years and both have broken, 1st motor suddenly died funny enough just after warranty finished and now my 2nd one has a broken part where the main hoover sits so now can see the wires but nightmare to use because have to keep it sitting in the base and cannot find a replacement cover for it. So done with shark now, let's see how my new vax works.

@sauer8726 5 месяцев назад

Have usedbmy Grandma's Kirby she bought in 1980 since she passed. It still works great and parts are available. Love it.

@vacuumsrus 5 месяцев назад

That is awesome!

@kcgunesq 6 месяцев назад

Security Torx sets are available at Harbor Freight for $5 or so. Or on Amazon for $7-12. I am surprised that everyone doesn't have a set as they work on regular Torx and Torx is the easiest type to use for all sorts of home projects.

@Rama41 11 месяцев назад

Great video. Glad I saw it before I ordered a new one. Last year, I discovered the Torx issue while trying to shorten the power cord, which had frayed. Eventually removed the Torx screws and then needed access to two more screws hidden deep within the plastic. Finally cut through the plastic to discover those two were Phillips! Fixed it, but it clearly hadn't been worth the effort. Just had the lower hose break and could fix it for about $10, but have now decided I'd had enough. Time for a new vacuum, but not a Shark!

@vacuumsrus 10 месяцев назад

Oh no! We're sorry to hear that. Best of luck with your new vacuum!

@Rama41 10 месяцев назад

@@vacuumsrus A few days later, I changed my mind and spent the 10 bucks. It works fine now, but it's still my last. Thanks again for your video.

@Miss.kittty 2 месяца назад

Thank you for this information, I nearly purchased a shark. We are always being beaten with the recycling stick, and yet they make things that can not be repaired this really gets my goat.

@spocksvulcanbrain 5 месяцев назад

Good information. I am in the market for a hard floor/tile electric sweeper to replace the one I broke (Yeah, my fault) the handle on. I was looking at the Sharks which have good reviews on function and cleaning ability. So which models/manufacturers would you recommend if not a Shark? Thanks.

@bobluhrs 11 месяцев назад

Wow. I've just replaced a big Shark lower hose, and it was not impossible, only one screw was security torx, the rest Philips. It was tricky and without a video I probably would've failed. This is a 400 dollar Shark I got from a thrift store for 10 bucks and added a new lower hose, costing 2.50 to make it work fine. I got the hose from ebay in a set of 4 for about 18.00 shipped. Hoses for Sharks seem to be either 1.5 or 1.25 inches across, and about 6 inches long. Previously I bought another smaller Shark, which had a plastic button that held the shaft onto the body, but failed to work. So, I drilled a quarter inch hole in the body and shaft and added a steel pin with a metal ring through it. To disassemble, you just grab the ring like a grenade and pull out the pin. It works better than their lousy plastic button let me tell you. I think they're good machines, but know what you mean about the repairs. Dyson ain't a lot better, now you have to buy whole assemblies for 125 bucks, etc. Royal went under, too bad, they were terrific machines, fixable almost always. One guy just bought a Dyson Dc14 off me second hand simply because he had one already which worked well for "years" till it stopped sucking. I showed him how to remove and clean the filter and he realized he'd never done that. So now he has TWO DC14's but knows to clean the filters. He had only tried to clean the HEPA filter which he found right away. DC14 pre-filters are sort of hidden under a tab in the carry handle which is faintly marked but not very obvious. Vacuums are addictive fun for me in retirement, but you're right about the fact some simple, stupid little things just can't be fixed. anymore. cheers, Bob

@bjuliene 9 месяцев назад

So many people throw theitheir vacuums away because of that pesky FILTER they knew nothing about... i see it all the time

@WellbredNfedKembleTV 9 месяцев назад

Thanks for this concise video I'd like to see a petition started against shark and all manufacturers who engage in this type of non-reparable manufacturing for disposal chicanery. LoL I suppose shark really is a good name for this company. I remember when they started out with just a steamer.

@cannonjanes994 4 месяца назад

I found this video while trying to take apart a shark battery pack. It is proving to be very difficult and your video perfectly explains why

@vacuumsrus 4 месяца назад

Glad we could help!

@mejones325 5 месяцев назад

Our Navigator lift-away is going on 12 years old and still works great. I've replaced the belt once and just ordered a new brush roller from Amazon because the original one has worn down. My main problem is the long fur from my Flst-coated Retreiver that gets wrapped around the roller.

@Troberts8910 7 месяцев назад

I read that Spain wont allow certain domestic appliances on the market unless a company has available parts for at least three years or more (i think). I saw this on Spanish video on repairing Shark vacuums. I have had mine for five years, mainly clean hard floors and a few rugs. I managed to blow the motor, bought a replacement for £25 and connected, hardest part was the torx screws, but i just used a flat head. New filters, works very well. But it is definitely a scam how things are made, and the build quality of the Shark wasn't great at all, cheap plastic crap really.

@kenjepson1908 6 месяцев назад

EU law requires parts availability and support for set periods for domestic appliances.

@Troberts8910 6 месяцев назад

@@kenjepson1908 And rightly so. 👍🏾

@nomad1517 Год назад

Shark: Making Bic look expensive since 2010.

@billdoodson4232 6 месяцев назад

We are on our 2nd Dyson Vac in something over 25 years. We did have a Panasonic for about 3 years but when that failed we went back to a Dyson. I have just had to buy a new hose for our latest Dyson, took 5 minutes to change including watching the RU-vid video on how to do it. My son bought a Shark which broke after 9 months so was still under warranty. He took it back to the supplier and traded it against a new Dyson, that's still going strong 6 years later.

@ChrisR 5 месяцев назад

Tamper-proof torx screws are pretty easy to bypass. Many times a small punch and hammer can be used to break the center pin off, and then you can use a regular torx bit. I've done it this way quite a few times with success. Another method is to find a small flatblade screwdriver and use it to go into the screw head using two corners of the star and the center post as leverage points and then you can just start turning the screw out.

@allangibson8494 5 месяцев назад

Or you can go to the local hardware store and buy the tamperproof torx screwdriver bits… They aren’t as rare as this guy thinks… The triangular bits are a bigger problem…

@jeremyflowers8908 9 месяцев назад

BTW: Shark are not alone in this tactic. LG tv remote controls have same issue - hidden internal plastic clips that break when you try and take them apart. I had the torx bit in my iFixit toolkit for my Shark - and the base was somewhat similar to the one you showcased. I unscrewed 11 torx screws and found there were 4 plastic rivots - I could see them in the one you showed too, so I couldn't get to remove the cylindrical brush. I managed to get a anti static wrist strap /cord would round about 20 times within a second or two when I inadvertently sucked it out from the side of my computer bench. What should have taken me 10 minutes to untangle took over 90 minutes due to the big metal clip on popper buttons being so large for the small gap in the vacuum. I love their products - not their consumer unfriendly maintenance policies.

@chinnyvision 6 месяцев назад

Internal clips in electronics are easy to deal with if you have the correct tool, called a spudger. It's a plastic tool you use to ease the item open. No big deal.

@grilledflatbread4692 5 месяцев назад

Every cell phone has plastic clips, they are extremely annoying. I have changed screens and batteries for all my cellphones, I'm on my 7th so far.

@grilledflatbread4692 5 месяцев назад

@@chinnyvision Not when the case is glued in... Then you have to heatgun it for so long you're cooking the display

@BethanyRobinson-tt1sg 25 дней назад

Wow…😮…thank you for the information. I was just about to buy my 4th Shark.

@vacuumsrus 21 день назад

Glad we could help!

@sahhull 6 месяцев назад

Im a mobile detailer in the UK I use a Numatic George for work and a Henry at home. They are brilliant . The local vaccum store is a service centre for Dyson and Numatic. Literally they unscrew and all parts are available. The new Dysons are also getting less repairable and seemingly have designed in failure points as time goes by

@rhiantaylor3446 6 месяцев назад

It would be a great resource if there were a list of makes that are sympathetic to repair and others like Shark and Apple who go out of there way to make you buy a whole replacement machine - though why they would think anyone would repeat the error of buying an unfixable anything is a mystery.

@heronimousbrapson863 5 месяцев назад

Never buy a shark vacuum. Got it.

@shythawks9549 Месяц назад

No that’s not true at all haha. To be honest I’m not even sure why he made this video. I repair vacuums and I’ve rarely had shark brand vacuums come in but when they do they can be fixed. Everytime

@zmanifest Месяц назад

I happen to agree with you @shythawks9549 I don’t know why he made this video telling people Shark Vacuums can’t be repaired when it’s actually possible to repair them. It’s just absurd.

@shielacannon2974 Месяц назад

I had a white one for 10 years, got to where it wouldn’t stop fouling over, worked really good. I got the strato, and the red lite comes on all the time. I can’t get in it to clean it. I know I won’t buy a new ever again.

@krs.10 4 дня назад

Currently having a frustrating time. On the opposite side of the belt, there is small hair jammed deep in there, had to use my Cricut weeder to pick at it but it's deep in there and seems impossible to take apart. It's as if they allow a narrow opening enough for hair to get in there. I'm pretty much at the point of "F this" lol. Next vacuum will not be a Shark.

@cyphassolutions649 6 месяцев назад

Hi Josh What I find is that Shark has 3 to 5 years warranty on their products so this helps with peace of mind. I had parts go bad. I called them up 4 yrs later after purchasing and they send out the part to just swap out. No extra cost to me. One part was the hose that broke at base..a common problem for some. I like their lifetime suction. And low noise compared to some other major brands

@scoutdogfsr 5 месяцев назад

I'm wonder what salary you make working for Shark?

@tomz7866 5 месяцев назад

I hear you & agree 100%. What would you recommend as a corded vacuum canister with a power head? I see a lot of Simplicity vacuums on the wall in your video. I looked up a couple and it seems they only have a one year warranty.

@frankfuller975 Год назад

glad i never bought one. Fsck that.

@vacuumsrus Год назад

We feel similarly lol!

@PerformanceReviews Год назад

Shark 🚮

@georgeburns7251 5 месяцев назад

Oh my, just in time. Was buying a new vacuum and was about to buy a Shark. You saved me from a big mistake. Thanks

@vacuumsrus 5 месяцев назад

Glad we could help!

@user-up3pj5zs3d 6 месяцев назад

Thanks for the video.

@vacuumsrus 6 месяцев назад

Glad we could help!

@shanisafan Месяц назад

Than you for this video! My floor nozzle no longer has suction and I tried to repair it but now I know that repair is impossible by design. I will never buy another Shark product again! I thought about buying a new nozzle but I don't even want to give them my money. My hose cracked which is exactly what you describe. Shame on Shark for doing this to customers!

@BMMEC2009 6 месяцев назад

Ive had multiple Roombas over the years, the older ones have been given to friends and relegated to garage/basement duty. I robot has gone in the opposite direction by making thier vacumes modular, so if a part breaks there are many oem or aftermarket options. In fact my i5 had a mother board failure and it took $40 and 15 minutes to repair it. I have a shark i purchased on a deep discount rack at Lowes and very rarely use it.

@thebarak 6 месяцев назад

Great info. I am very impressed by the effectiveness of my Shark, but sometimes the roller and brush system does not connect until after a heavy whack, and so I know that at some point the appliance will go from fantastic to useless plastic waste in an instant. I've had my dollar's worth, but I resent the pollution that will inevitably ensue.

@SimonSideburns 6 месяцев назад

I have a shark duo anti pet hair model, and unfortunately they don't like to suck up tinsel, as the wire through the centre cuts grooves into the main roller, which damages the yellow plastic flaps and allows hair to wrap around it - the exact opposite of what it's supposed to do. I, like many others, tried opening it up, and that was quite an adventure. It's now in pieces. Thankfully I've managed to find a replacement brush for sale (maybe second hand, but in good condition) so I'm waiting for that to come. In the mean time, I still have a jigsaw of parts waiting to go back together, hopefully I've not lost any of the screws, and I will probably have to rewatch the video I found which shows how to get it all apart. Like you and many others say, this really isn't best business practice, and, as the saying goes, once bitten (by a shark) twice shy!

@cecilecarson4511 3 месяца назад

This describes my problems exactly! On my third Shark; this one is only two years old and the brush roller won’t spin. Really fed up!